Ford Ecosport Complaints

1,865 consumer complaints on file.

#11662385May 21, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662052May 20, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662205May 20, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving 40 MPH, the message "Low Engine Oil Pressure" was displayed, and the vehicle lost motive power. The contact immediately pulled over and had the vehicle towed to a local dealer to be diagnosed. The dealer linked the failure to NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING). The vehicle was not repaired. The approximate failure mileage was 62,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662083May 20, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661804May 19, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford EcoSport. The contact stated while driving 30-40 MPH, the vehicle lost motive power. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 30,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661838May 19, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661449May 16, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661518May 16, 2025
ENGINE
Ford dealership does not have parts to fix recall issue, having engine issues with this 3rd engine and dealership is trying to charge $1100 dollars saying it is unrelated to engine recall issue. This is the 3rd engine on the vehicle. Was told parts would be ready 1st quarter 2025. Still no parts ready and dealership is trying to charge me for repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661561May 16, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2020 Ford EcoSport. The contact stated that while driving on a main road at 55 MPH, the vehicle started to jerk abnormally, decelerated, and lost automotive power. The contact stated that the check engine warning light was illuminated. The contact pulled over immediately, and had the vehicle towed to a local dealer where the vehicle was diagnosed, and the contact was informed that the engine oil pump drive belt tensioner, fuel injectors, the engine short block, and the pistons were faulty and needed to be replaced. The vehicle was repaired. The contact referenced NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 62,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661554May 16, 2025
ENGINE, ELECTRICAL SYSTEM
I was exiting the freeway and my engine shut down and was unable to manever the vehicle. Stuck on feeder road, unable to place car in neutral to move car out of the road. Police and passerby have to disconnect transmission in order to move my car out of the road. I had car towed to ford dealership. Ford dealership submitted for recall repair approval twice. Both times denied. Dealership advised car is running but they can not repair anything because Ford will approve repair. When Ford Dealership repair service started to put the car back together they realized bolts were one time use and have to order parts. They have had my car for 5 days and still need to keep it for 3 or 4 more days for the replacement bolts to arrive. My car has not been repaired because Ford won't honor recall because they believe what happened to my car is not recall related. They also stated they don't know why my car lost full power while driving and can't tell me if it will happen again. I do not feel safe driving the car, I feel lucky I was exiting the freeway when it happened, but if I was going full speed on the freeway when I lost power I believe it could have been catastrophic! How can Ford not approve a repair that is a known problem with the vehicle even with the severely of the consequences if the engine fails again. I don't feel safe driving this car, but I don't have a choice because it is the only car I have.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661194May 15, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2019 Ford EcoSport. The contact stated that while driving at undisclosed speeds, the vehicle was slow to respond. Additionally, the contact stated that the vehicle was hesitating while starting. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was taken to the local dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The failure mileage was approximately 82,630. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660993May 14, 2025
FUEL/PROPULSION SYSTEM, ENGINE, ELECTRICAL SYSTEM
I had brought my vehicle multiple times in 2024 to the Route 23 auto mall prior to me receiving a recall notice. The check engine light kept coming on and off and they told me that there was nothing wrong with my vehicle. I then received a recall notice in around the end of July 2024 and contacted them to complete the recall. I brought my vehicle in August 2024 and they told me that they would not be receiving the parts for the recall until March of 2025. I was told that I can still drive the car until then as it was not a safety hazard. That same day I went home and parked my car in front of my house. I was leaving to go to work and the car would not start. I had to call a tow truck to tow the car to the dealership. The manager told me that I would need to get a new motor and it would only take a few days. I asked for a rental car in the mean time. I then got my car back with the new motor almost 6 months later. I picked up my car from them and they gave me a certificate for the new motor. Fast forward to April of 2025 and my car again would not start. I had to have it towed to the dealership once again and this time it took 3 weeks to get it fixed. They said that the hose was ripped in half which causes anti-freeze to leek. They told me that it had nothing to do with the recall and that I had to pay $200.00 out of pocket. The car is still not fixed as per recall because the same parts were put on the car. I tried to get rid of the car and no dealership will by it. I looked online and noticed that there is a class action lawsuit against ford for the same exact issues. Ford itself will not buy the car back. What can I do now? I have attachments but its too large to fit on here. I can email it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660882May 14, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660598May 13, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660594May 13, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the vehicle lost automotive power. In addition, the contact stated that the vehicle hesitated to accelerate as intended while the accelerator pedal was depressed. The contact stated that the message "Auto START/STOP, Shift to Park then Restart Engine" and "Low Engine Oil Pressure" were displayed in the instrument panel. The local dealer was contacted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 21,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660320May 12, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated while driving 55 MPH, the vehicle made an abnormal popping sound and started losing motive power. The contact was able to pull into SRT Auto Center parking lot, where the vehicle stalled. The check engine warning light and the low oil pressure warning light were illuminated. The mechanic diagnosed the vehicle and determined that the engine had failed and needed to be replaced. The local dealer and other unknown dealers were contacted and informed the contact that the part was not available to repair the vehicle. The contact was informed that a new engine could be available within 3 - 6 months. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 74,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660350May 12, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but was unable to confirm when the parts would become available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660373May 12, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660394May 12, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the vehicle stalled with no warning light illuminated. The vehicle was able to restart. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 38,0000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660103May 10, 2025
UNKNOWN OR OTHER
APIM fault affecting Backup camera and Handsfree phone system (JK2T-14G371-CCC) The issue seemed to be the result of a sudden glitch. That occurred in January 2024. The screen appeared as if the system was rebooting, then it went dark and would not come back on, no longer displaying the camera feed from the rear camera when the transmission is put in reverse. After consulting the owners manual, and trying to follow the steps for a hard reset, and reinstalling the SYNC software; the system continued to be unresponsive. After this, the vehicle was brought to Autonation Ford Memphis for diagnosis, upon which the Dealer confirmed the faulty APIM. (Part Code: JK2T-14G371-CCC) As a result of the faulty component, the Driver is unable to make use of Driver safety features such as the Rear view camera, handsfree phone system, and other vehicle information through the SYNC screen, increasing the risk of a crash
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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