Ford Ecosport Complaints

1,865 consumer complaints on file.

#11689208September 23, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine cooling); however, the part to do the recall repair was not yet available. The check engine warning light was illuminated. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,272.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688818September 22, 2025
ENGINE
I contacted the local Ford dealer, Confidence of Norman in Oklahoma, twice regarding correspondence from Ford about the ongoing recall. I had made appointments on both occasions. During my first visit, the dealership representative stated that they would only address the issue if my vehicle had an actual malfunction and would take no action in the meantime. Last week, I scheduled a follow-up appointment after receiving another letter from Ford. This appointment took place today; however, I was again refused service. The dealership claimed that, despite my scheduled appointment, they lacked the necessary tools to perform the repairs. They did not offer an alternative appointment or provide an estimated timeline for when the issue might be fixed. Ultimately, their response indicated that my visit was unproductive. Besides this complaint, I don’t know what else I can do to fix this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688988September 22, 2025
ELECTRICAL SYSTEM, POWER TRAIN
At 40,000 Miles over a period of a few weeks, the turbocharger began to fail. This was covered under the Standard 50k Powertrain Warranty. At 45,000 Miles, the Alternator began to fail. This is not covered under Powertrain. At this rate, I fear that there will be more issues before 60k Miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688771September 21, 2025
ELECTRICAL SYSTEM
The GPS, Radio, backup camera malfunctions. When the backup camera turns on while I’m driving it’s very distracting. I have videos of the malfunction while it is happening. A few different things happen. I’ve heard of this happening in other eco sports. I do not have the money to have the dealership repair something that isn’t a recall unfortunately. I don’t think there were prior warnings. Recently while driving it popped up on the screen phone volume but there are no phones connected. Sometimes the screen works fine other times it’s black. There are times when it’s blue. Times the backup camera turns on when my foot is on the brakes. The radio stations won’t change when it acts up. No GPS. The phones don’t sync to it anymore. It isn’t synced with the app anymore so I can’t remote control start it and can’t find it on my app if someone else is using it. Since the time changed it is an hr behind. If I change it to the right time it goes back everytime the car is shut off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688290September 19, 2025
ENGINE AND ENGINE COOLING
See attached document for complaint. Unfortunately, I purchased the referenced car from Tasca Ford in Yonkers. The problems about the engine losing oil pressure, lights flashing, and the engine going dead are well known. The car's engine is dead and the car has been sitting in my garage for more than one year. I was told by Ford back in 2024 that the problem would be fixed. Then I was told in about June, 2024 that "engine parts" were needed to fix the problem and that the parts should be received within two months. Now, 15-months have gone by and I never heard another word from Ford. My car is still in the garage. When will Tasca Ford fix the problem? This entity is not only a dealer of Ford automobiles, it is also a huge repair shop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688294September 19, 2025
ENGINE AND ENGINE COOLING
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688511September 19, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling), and the recall repair was performed one month prior. The contact stated that after picking up the vehicle and driving to the residence, the contact was unable to restart the vehicle. The contact called the dealer, and the vehicle was towed back to the dealer. The contact stated that the dealer had not yet diagnosed the vehicle. The contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688100September 18, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2020 Ford EcoSport. The contact stated that while driving approximately 30-35 MPH, the vehicle stalled. The oil light was illuminated. The message “Oil Engine Pressure Failure” was displayed. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The vehicle was taken to the local dealer, where it was diagnosed with an oil tension pulley failure. The vehicle was repaired, but the failure recurred. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688164September 18, 2025
ENGINE AND ENGINE COOLING
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11687563September 16, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the contact was initially informed that the part to do the recall repair was unavailable. The contact recently called the local dealer and was informed that parts were available. The vehicle was taken to the dealer and remained with the dealer for almost two weeks. The contact then called the dealer and was informed that the vehicle was not repaired because parts remained on back order. The contact stated that the manufacturer had exceeded a reasonable amount of time for repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11687541September 16, 2025
POWER TRAIN
I had the recall fixed for the oil pump drive belt tensioner on 1.0L engine. Dealership fixed it but they told me my torque converter was damaged. I read and looked up that most dealers fixed those because it affected the torque converter. But the dealership told me they would not fix it unless I pay $4789. I told them about the o the people said the recall also damaged the torque converter. But they told me no it didn’t. I’m army affiliated and I PCs to Texas and I’m in Georgia now and I’m scared it may break down while driving down there.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11687243September 15, 2025
ENGINE
My vehicle falls under a recall due to the oil tensioner belt. I experienced a problem where the engine wasn’t allowing me to accelerate over certain speeds. The car has been experiencing the same issue even after multiple attempts to fix the car. I had the engine replaced once & four days later the engine blew while I was traveling down a hill. I had no control over the vehicle and as it continued to glide down the hill, I anxiously turned on my hazards afraid of what I was about to face. The dealership determined that the engine had blown again & that they would rectify the situation yet again. I received notice that after yet another replacement engine, the car was test driven and is chattering. My car has been in the shop for over two months and after multiple attempts of trying to fix the recall, I would feel rather unsafe to drive the vehicle again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11687319September 15, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that while the transmission was shifted into reverse, or while diving during rainy weather, there was an abnormal sound coming from the rear wheels. The vehicle was taken to a local dealer, where it was diagnosed, and determined that the battery needed to be replaced. The vehicle was repaired out-of-pocket. The local dealer was contacted on several occasions about the recall repair; however, parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11687322September 15, 2025
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that the vehicle failed to start. No warning lights were illuminated. A mobile mechanic stopped by the residence, removed the battery, and took the battery to a specialty shop to be tested. The mobile mechanic returned to the residence and tested the vehicle, and diagnosed that the alternator had failed and needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was not made aware of the failure. The failure mileage was approximately 31,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11687342September 15, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING). The contact stated that while driving at undisclosed speeds, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The contact stated that on a separate occasion, the vehicle stalled. An unknown warning light was illuminated. The vehicle was taken to the dealer. However, the part to do the recall repair was not available. The vehicle was not repaired. The contact stated that the failure persisted. The manufacturer was made aware of the issue and filed a complaint. The failure mileage was approximately 19,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686898September 12, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2020 Ford EcoSport. The contact stated that while driving approximately 55 MPH, the vehicle stalled. The contact observed smoke coming from the engine compartment, and the check engine warning light was illuminated. The vehicle was not able to restart. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the repair was unavailable. The vehicle was towed to the dealer, where it was diagnosed that the fuel pump tensioner assembly and oil pump drive belt had failed and needed to be replaced. The dealer confirmed that the parts were not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, and the contact was informed that parts were on back order, and a case was opened. The failure mileage was approximately 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686840September 12, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that while driving 60 MPH, the vehicle was jerking significantly and failed to accelerate while depressing the accelerator pedal. The low engine oil pressure warning light and the check engine warning light were illuminated. The contact was able to pull into a nearby Auto Zone parking lot. The vehicle was then driven to the dealer, where diagnostic trouble codes were retrieved and the contact was provided the codes; however, the dealer informed the contact that there was no availability for the vehicle recall repair. The vehicle was then taken to an independent mechanic, where it was diagnosed that the engine oil pump belt had failed. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 82,813.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686451September 10, 2025
ENGINE AND ENGINE COOLING, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:COMPRESSOR
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING). The contact stated that while driving at 30 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal, and the vehicle stalled. The check engine warning light was illuminated. The vehicle was towed to the dealer, where it was diagnosed that the oil pump drive belt material had degraded and lost teeth. The engine was replaced; however, the compressor for the A/C failed to function as intended once the new engine was installed. The dealer informed the contact that the failure of the compressor was not related to the recall. The contact disagreed with the assessment. The vehicle remained at the dealer unrepaired due to the compressor failure. The manufacturer was not notified of the failure. The failure mileage was approximately 53,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685371September 5, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2019 Ford EcoSport. The contact stated that while driving on the freeway, the oil and engine lights illuminated. The engine oil pump alert began to produce an abnormal beeping sound. The contact was able to pull over and park safely. The vehicle was towed to the residence. The vehicle was then towed to the local dealer the following day. The vehicle was diagnosed, and the failure was linked to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684475September 2, 2025
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
There is a known recall for this vehicle (Reference NHTSA Safety Recall 23V905) related to the engine oil pump drive belt tensioner arm. According to the recall notice, it says "Parts are now available to repair your vehicle" and "please have this recall performed as soon as possible". My local Ford Dealership has denied my request to have this recall serviced, and refused to schedule me a future appointment for this service, and also could not provide me any approximate date on when this service might be available to me. They said they would not perform this recall unless the part has already failed and the vehicle would therefore have to be towed in, which I have in an email communication from the dealership. This obviously is a direct contradiction of the statement issued in the recall notice, so I wanted to report this as a complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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