Ford Crown Victoria Complaints

3,074 consumer complaints on file.

#10261098March 8, 2009
EXTERIOR LIGHTING
MY 2004 FORD CROWN VICTORIA LOW BEAM HEADLIGHTS WILL NOT STAY ON..I USE LOWBEAMS FOR DAY LIGHT DRIVING...THE LIGHTS WILL GO OFF AFTER 5-15 MINUTES OF DRIVING..DURING THE DAY THEY WILL GO OFF AND ON....CANNOT DRIVE AT NIGHT...I AM TOLD THE REPAIR IS4-5 HUNDRED DOLLARS...THIS SITUATION COULD RESULT IN A DEADLY ACCIDENT IT OCCURS AT NIGHT WITH A FIRST TIME DRIVER...WHAT IS BULLETIN # PE08-066 ? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260899March 6, 2009
EXTERIOR LIGHTING
I HAVE HAD A LOSS OF HEADLIGHTS WHILE DRIVING. THERE IS A CLICKING SOUND FROM A SEALED COMPUTER TYPE BOX FROM UNDER THE DASH WHEN IT OCCURS. THE LIGHTS WILL GO OUT A PERIOD OF TIME AND COME BACK ON. IT HAS LASTED SECONDS TO MINUTES OR MORE. I ALMOST RAN OFF THE ROAD SEVERAL TIMES WHEN IT OCCURS AND I HAVE TAKEN IT TO A SHOP AND THEY HAVE NOT FOUND THE PROBLEM. I HAVE RESEARCHED IT ON LINE AND IT SEEMS TO BE A HUGE PROBLEM BUT NO RECALL FROM FORD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260951March 6, 2009
WHEELS
LOST CONTROL OF MY VEHICLE DURING AN EXIT TURN OFF A HIGHWAY I-75 ABOUT 3 WEEKS AGO. AFTER RECEIVING A SAFETY RE- CALL 07SS48-S1 LETTER ON THE POLICE MODEL CROWN VICTORIA I TOOK TO PRESTIGE FORD AND WAS TOLD ALL WHEELS ARE ELIGIBLE FOR REPLACEMENT BUT SINCE THE VEHICLE IS NO LONGER IN LAW ENFORCEMENT I WOULD HAVE TO PAY THE COST FOR ALL WHEELS. I HAVE TO CONSTANTLY KEEP AIR IN THEM EVERY WEEK AND HAS BEEN A SEVERE SAFETY ISSUE WHEN IT COMES TO CONTROLLING THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258534February 13, 2009
POWER TRAIN:DRIVELINE
2005 FORD CROWN VICTORIA POLICE INTERCEPTOR WITH 47,410 MILES BEGAN HAVING REAR AXLE NOISE. UPON SERVICE IN OUR SHOP IT WAS DETERMINED THAT THE REAR AXLE BEARINGS HAD FAILED AND WORN INTO THE AXLE SHAFT. CONTACTED THE LOCAL DEALER AND THEY ADVISED THEY WERE UNAWARE OF THIS ISSUE AND THERE WAS NO WARRANTY LEFT. WE THEN STARTED CHECKING THE OTHER 10, 2005 CROWN VICTORIAS FOR THIS ISSUE. SO FAR OUT OF THE ENTIRE 11 CARS WE HAVE CHECKED 6 AND THEY ALL ARE SHOWING THE SAME PROBLEM. IT APPEARS THAT WHEN THESE CARS GET BETWEEN 45,000 TO 50,000 MILES IT SHOWS THE WEAR AS DESCRIBED ABOVE. FORD CUSTOMER SERVICE WAS CONTACTED AND THEY DIDN'T OFFER BUT $100 ASSISTANCE, JUST THE PARTS IS OVER $450 EXCLUDING LABOR. THE LOCAL DEALER SAID IT WOULD BE AROUND $750 TO REPAIR IN THEIR SHOP. TO ME THIS IS A SAFETY ISSUE ESPECIALLY WITH IT BEING A POLICE CAR THAT'S AFFECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258548February 13, 2009
POWER TRAIN:DRIVELINE
2005 FORD CROWN VICTORIA POLICE INTERCEPTOR WITH 49,915 MILES IT BEGAN HAVING A REAR AXLE NOISE. IT WAS CARRIED TO A LOCAL DEALERSHIP AND THEY DETERMINED THAT THE REAR AXLE BEARINGS HAD FAILED AND WORN INTO THE AXLE SHAFT. THE DEALER REPLACED THE SHAFT AND BEARINGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258551February 13, 2009
POWER TRAIN:DRIVELINE
2005 FORD CROWN VICTORIA POLICE INTERCEPTOR WITH 45,280 MILES AND BEGAN TO HAVE REAR AXLE NOISE. IT WAS CARRIED TO OUR LOCAL FORD DEALERSHIP WHERE IT WAS DETERMINED THAT THE REAR AXLE BEARINGS FAILED AND WORN INTO THE AXLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257804February 7, 2009
EXTERIOR LIGHTING
WHILE DRIVING THE LOW BEAMS WENT OUT ON CAR,20 MINUTES LATER HIGH BEAMS WENT OUT. ALL OTHER LIGHTS WORK PROPERLY, HEADLIGHTS HAVE NOT WORKED SINCE. CURRENTLY IN THE PROCESS TO REPLACE PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257662February 6, 2009
STRUCTURE:BODY
WE HAVE 21 2006 FORD POLICE INTERCEPTOR POLICE CARS. EVERYONE OF THEM IS EXPERIENCING PAINT CRACKS AND OR PAINT POPPING OFF THE ROOF OR QUARTER PANELS BY THE REAR WINDOW. YOU CAN SEE THE GRAY PRIMER IN THE EXPOSED AREAS WHERE THE WHITE PAINT HAS POPPED OFF. FORD DENIES THE PROBLEM. ALL OF THE VEHICLES IN MY POLICE FLEET HAVE BETWEEN 50,000 AND 65,000 MILES. WE TOOK DELIVERY OF ALL OF THESE VEHICLES IN JANUARY 2006. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256410January 26, 2009
ELECTRICAL SYSTEM
HEAD LIGHT HIGH AND LOW BEAMS GO OUT. OCCURS INTERMITTENTLY AND FOR EXTENDED TIMES. INSTALLED NEW LIGHTING CONTROL MODULE. THE OLD MODULE HAD A POOR SOLDERED RELAY. THE BOARD WAS DARKENED FROM THE HEAT BUILDUP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256051January 22, 2009
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
AUTO A/C BLEND ACTUATOR, A/C SWITCH FAILED CAUSE NO COLD AIR / HOT AIR ,IT BLOW OUT FROM THE VENT. COST $ 1800 TO FIX THE PROBLEM. I HAVE THE SAME PROBLEM WITH THE PREVIOUS FORD VEHICLES. FRIENDS ALSO HAD THE SAME. DOES FORD REALIZE THAT THIS IS THE COMMON MECHANIC PROBLEM ? I HAD FACE RASH BECAUSE OF THE HOT AIR BLEW FROM THE DASH VENT IN THE SUMMER. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10253036December 29, 2008
VEHICLE SPEED CONTROL
POLICE CAR 2008 CROWN VICTORIA WAS SOUTHBOUND THROUGH INTERSECTION AND STRUCK BY AN EASTBOUND VEHICLE. THE CROWN VIC ACCELERATED POST IMPACT BY A STUCK THROTTLE LINKAGE AND LED TO TWO ADDITIONAL COLLISIONS. EVENT DATA RECORDER DOWNLOAD CONFIRMED THE OFFICER COMPLAINT OF THE STUCK THROTTLE. INITIAL IMPACT SPEED WAS 22 MPH, POST IMPACT ACCELERATED TO 25 FOR HEAD ON WITH STOPPED VAN IN ONCOMING LANE PUSHING VAN BACK AND SIDEWAYS. CV CONTINUED PAST AT A SPEED OF 16 MPH TO STRIKE IMPALA HEADON AND ACCELERATED TO 20 MPH BEFORE OFFICER COULD STOP. THROTTLE AT 100% WHILE IN NEUTRAL AND HIGH RPMS (4600) UNTIL OFFICER SHUT ENGINE OFF. CCSO REPORT NUMBER S08-14160. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10253080December 29, 2008
ENGINE AND ENGINE COOLING:ENGINE, VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1996 FORD CROWN VICTORIA WHICH WAS PURCHASED IN 2004. SHE NOTICED AN ORANGE FLAME UNDER THE VEHICLE AND SMOKE UNDER THE HOOD. THE FIRE DEPARTMENT WAS NOTIFIED AND THE FIRE QUICKLY ENGULFED THE ENTIRE VEHICLE. THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGES WERE 196,000. UPDATED 03/17/09. *LJ UPDATED 03/17/09. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10253079December 29, 2008
SERVICE BRAKES, HYDRAULIC
FIRST RELATED SYMPTOM: FEW YEARS AGO BRAKE LINES RUSTED UNDER THE HOOD. ORIGINAL REMEDY: I HAVE PAINTED THEM TO PROTECT THEM FROM FURTHER RUST. CURRENT ISSUE: 12/26/2008 BRAKE LIGHT SWITCHED ON DURING DRIVE TO WORK. 12/26/2008 BRAKE PEDAL GOT SOFT ON THE WAY BACK TO HOME. 12/27/2008 I HAVE CHECKED THE BRAKE FLUID. IT WAS LOW. I HAVE BOUGHT AND ADD MORE FLUID (CAR WAS NOT MOVED THIS DAY). WHILE FLUID WAS ADDED I STARTED THE ENGINE AND IN PARK GEAR I HAVE PUMPED THE BRAKE PEDAL. IT REMAINED SOFT. FLUID GOT LOW AGAIN... THERE WAS A FLUID ON THE PAVEMENT BETWEEN REAR AXLE AND THE FUEL TANK IN THE MIDDLE OF THE CAR. SPEED OF BREAK DETERIORATION AND SPEED AT WHICH CAR IS LOOSING FLUID MIGHT LEAD TO AN ACCIDENT. THIS IS DEFINITELY A SAFETY ISSUE. VEHICLE: CROWN VICTORIA 1995, WITH ABS AND TRACTION ASSIST. BREAK LINES HAVE CORRODED SEVERAL YEARS AGO, NOW FIRST HAS DEVELOPED LARGE LEAK. I WILL HAVE TO REPAIR THE CAR IN THE NEXT FEW DAYS, THIS IS FIRST TIME I WILL REPAIR THE LINES. THE VEHICLE HAS 130K MILES. I HAVE NEVER SEEN OTHER VEHICLE WITH SUCH BRAKE LINE CORROSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253137December 29, 2008
ENGINE AND ENGINE COOLING
WHILE CHECKING THE OIL IN THE CAR, WE NOTICED A CRACK IN THE INTAKE. I WAS WONDERING IF THERE HAS BEEN A RECALL FOR THIS PROBLEM LIKE WITH THE FIREBIRD INTAKE RECALLS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250395December 1, 2008
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1997 FORD CROWN VICTORIA. THE DEALER STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER 08V051000 (VEHICLE SPEED CONTROL:CRUISE CONTROL). THE SPEED CONTROL SWITCH WAS DEACTIVATED AT THE COST OF $100. SHE CALLED THE MANUFACTURER BECAUSE THE DEALER CHARGED HER FOR THE REPAIR AND WAS ADVISED TO FILE A COMPLAINT WITH NHTSA. ONE YEAR LATER, THE CONTACT RECEIVED ANOTHER RECALL NOTICE ADVISING HER TO RETURN TO THE DEALER TO FINISH THE REPAIR. SHE HAS NOT HAD THE REPAIR COMPLETED. THE CONTACT HAS A COPY OF THE INVOICE. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249049November 17, 2008
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. WHILE DRIVING 30 MPH AND ATTEMPTING TO MAKE A RIGHT TURN, THE REAR DRIVER'S SIDE BRAKES LOCKED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT ATTEMPTED TO BRAKE TO AVOID AN ONCOMING VEHICLE, BUT THE BRAKE PEDAL EXTENDED TO THE FLOOR. HE CRASHED INTO A FENCE AND STRUCK ANOTHER VEHICLE. HE DID NOT SUSTAIN ANY MAJOR INJURIES. A POLICE REPORT WAS FILED. THE FAILURE AND CURRENT MILEAGES WERE 40,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10248683November 13, 2008
EXTERIOR LIGHTING
TL*THE CONTACT OWNS APPROXIMATELY SIX 2005 FORD CROWN VICTORIAS. THE VEHICLES ARE DRIVEN BY POLICE OFFICERS. THE CONTACT STATED THAT THE EXTERIOR LIGHTING CONTROL MODULES WERE DEFECTIVE ON EACH VEHICLE. THE HEADLIGHTS WOULD RANDOMLY DIM WITHOUT WARNING. THE MANUFACTURER STATED THAT THEY WOULD NOTATE THE FAILURES. THE FAILURE AND CURRENT MILEAGES WERE BETWEEN 60,000-80,000. THE VINS OF THE REMAINING FOUR VEHICLES ARE [XXX], [XXX],[XXX] AND [XXX]. INFO VIA FAX ON 12/03/08 WITH ALL RESULTING IN THE REPLACEMENT OF THE LIGHTING CONTROL MODULE.PCO INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248684November 13, 2008
EXTERIOR LIGHTING
TL*THE CONTACT OWNS APPROXIMATELY SIX 2005 FORD CROWN VICTORIAS. THE VEHICLES ARE DRIVEN BY POLICE OFFICERS. THE CONTACT STATED THAT THE EXTERIOR LIGHTING CONTROL MODULES WERE DEFECTIVE ON EACH VEHICLE. THE HEADLIGHTS WOULD RANDOMLY DIM WITHOUT WARNING. THE MANUFACTURER STATED THAT THEY WOULD NOTATE THE FAILURES. THE FAILURE AND CURRENT MILEAGES WERE BETWEEN 60,000-80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247133October 29, 2008
WHEELS
TL*THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT DISCOVERED A CRACKED RIM IN THE BACK OF HIS TRUNK. THE DEALER INITIALLY STATED THAT HIS VIN WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER 07V079000 (WHEELS). FOUR RIMS WERE ORDERED AND, WHEN THEY ARRIVED, THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED BECAUSE IT WAS NOT AN ACTIVE POLICE VEHICLE. THE CURRENT MILEAGE WAS 129,600 AND FAILURE MILEAGE WAS 129,580. UPDATED 11-25-08 *BF UPDATED 11/25/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246970October 28, 2008
SUSPENSION
TL*THE CONTACT OWNS A 1995 FORD CROWN VICTORIA. THE CONTACT WAS EXPERIENCING STEERING FAILURE. HE STATED THAT THE BALL JOINTS WERE LOOSE ON THE VEHICLE AND SHOULD BE TIGHTER. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 96V135000 (STEERING:LINKAGES). THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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