Ford Contour Complaints
3,154 consumer complaints on file.
- #10119640May 3, 2005SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE ABS ENGAGED CONTINUALLY DUE TO CORROSION IN THE TONE RING APPARATUS. DEALER SAYS IT IS UNUSUAL, AND WILL COST $600. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10118819May 2, 2005STRUCTURE
THE DASH VINYL COVERING BECAME UNGLUED. THE CONSUMER HAS CONTACTED THE DEALERSHIP AND FORD MOTOR COMPANY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10118666April 29, 2005ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, EXTERIOR LIGHTING:HEADLIGHTS, POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WELL I HAD THE WORST EXPERIENCE EVER IN MY LIFE SINCE I BOUGHT THIS CAR. I HAD THIS CAR REPAIRED SO MANY TIME I CANT START TO NAME OFF DATES. I DO KNOW LESS THAN 6 MONTHS AFTER I BOUGHT THIS CAR I DROVE TO THE BEACH LESS THAN 30 MINUTES ALWAYS AND IT CUT OFF. IT STARTED BACK UP, BUT CUT OFF 4 TIME BEFORE I GOT HOME. NEXT DAY I HAD TO TAKE IT TO THE DEALER TO REPAIR IT. SINCE I HAD THIS CAR IT HAS BEEN NOTHING BUT A BURDEN. I HAD TO REPLACE THE BALL JOINT ONCE BEFORE, AND AS I WRITE THIS LETTER IT IS BEING DONE AGAIN FOR A 2ND TIME. MY HEAT AND AIR STOP WORKING. HEAT ONLY WORKS ON HIGH, AND MY DEFROST TAKE FOR EVER TO CLEAR MY WINDOWS. MY DOOR JUST WONT STAY CLOSED IT POPS OPEN WHILE DRIVING. ON MY PASSENGERS SIDE ON THE FLOOR. IT GETS SOAKED WITH RAIN EVERYTHING. IF ITS RAINY AND IM DRIVING MY CAR MAKES A LOUD SCRATCHING NOISE. MY BRAKES HAVE TO BE CHANGED EVERY 3-4 MONTHS. SHOCKS GAVE OUT LESS THAN A YEAR AFTER BUYING MY CAR. MY ENGINE LIGHT WONT GO OFF. I TOOK MY CAR TO OVER 3 FORD DEALERS AND MANY SHOPS, AND NO CAN SAY WHY THE LIGHT KEEP POPPING ON. SO TODAY I DROPPED MY CAR OFF TO THE SHOP TO HAVE BRAKES,DOOR,ENGINE LIGHT, BALL JOINTS AND TO SEE WHY THE OVER DRIVE OFF LIGHT KEEP BLINKING WHILE IM DRIVING. THIS IS THE WORST CAR EVER MADE BY FORD. I KNOW ITS NOTHING ON MY BEHALF WHY THIS CAR IS SO HORRIBLE BECAUSE IS KNOW 4 OTHER PEOPLE WHO HAVE OR HAD THE SAME PROBLEMS AS ME. THEY WERE SMART ENOUGH TO GET RID OF THIS PIECE OF '!@#$%, I JUST CANT AFFORD IT. WELL I KNOW THIS SUMMER IF I DO HAVE THE PLEASURE AND JUNGIAN THIS CAR, IM GOING TO PUSH IT OFF A BRIDGE MYSELF, AND NEVER EVER BY A FORD AGAIN. I THINK FORD SHOULD BE ASSUMED FOR PUTTING OUT SUCH A BAD MODEL. HOW DARE U TRY AND MAKE A QUICK BUCK INSTEAD OF BUILDING A RELIABLE CAR FOR FAMILIES. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10117217April 27, 2005EQUIPMENT
AIR CONDITIONER AND HEATER DO NOT WORK. CONSUMER TOOK VEHICLE TO DEALER FOR SERVICE, AND IT WAS DETERMINED THAT BLOWER MOTOR MALFUNCTIONED. *AK *BF *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10119293April 26, 2005SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
1995 FORD CONTOUR HAD FRONT COIL SPRING FAILURE. *MR DURING AN INSPECTION THE TECHNICIAN INFORMED THE CONSUMER THAT BOTH FRONT COIL SPRINGS HAD FAILED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONSUMER THAT HE VEHICLE WAS NOT PART OF ANY RECALLS. THE CONSUMER HAD RECENTLY RECEIVED A RECALL FOR HIS 2001 FORD TAURUS FOR FRONT COIL SPRINGS AND BELIEVES THIS VEHICLE SHOULD BE INCLUDED IN THE RECALL. *BF *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10118008April 17, 2005ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
DEALER TOLD ME ELECTRICAL SYSTEM HAD A SHORT. O2 SENSOR & COMPUTER IN CAR. THE CAR HAS HAD TO HAVE THE O2 SENSOR REPLACED 3 TIMES ($1200.00 CHARGED BY TO ME BY DEALER EACH TIME) AND THE COMPUTER RESET. *AK MY COMPLAINT IS THAT I SHOULD NOT HAVE TO PAY TO HAVE THE ELECTRICAL FIXED AND THE O2 CENSOR REPLACED AGAIN (4 TIME!!)... THE TURN SIGNALS WORK AND THAN DO NOT .. I HAVE BEEN TOLD A SHORT IS IN THE CAR BUT FORD WILL NOT FIND FOR FREE.. I AM TIRED OF FIXING THIS CAR PLEASE PLEASE HELP
- Crash:
- No
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10116722April 11, 2005POWER TRAIN:AUTOMATIC TRANSMISSION
THE TRANSMISSION ON MY 1995 FORD CONTOUR LOCKED UP SUDDENLY ONE EVENING RECENTLY. TRANS SHOP REBUILT THE TRANS FOR ME. I RECEIVED A CALL FROM THEM WITH BAD NEWS. THE BAD NEWS WAS THAT THE MECHANIC REALIZED THAT THE FAILURE WAS DUE TO THE TRANSMISSION WIRING HARNESS BEING DAMAGED. IT WAS DAMAGED IN A WAY THAT THE OWNER OF THE SHOP SAID IT COULD VERY WELL HAVE CAUGHT THE VEHICLE ON FIRE, AND APPARENTLY LED TO THE FAILURE OF THE TRANS (I AM NOT MECAHNIC, SO I CAN ONLY GO WITH WHAT I GATHERED FROM THEM). FORD HAD ISSUED PROGRAM 99M03 WHICH COVERED ENGINE COMPARTMENT WIRING HARNESS FAILURES. THIS PROGRAM WAS FOR 10 YEARS/100K MILES. FORD REFUSES TO TAKE ANY ACTION TOWARDS PAYING FOR THIS REPAIR BECAUSE THE VEHICLE (ALTHOUGH 10 YEARS OLD), HAS EXCEEDED THE MILEAGE (IT HAS 130K MILES). HOWEVER, I DO NOT FEEL THIS HAS ANYTHING TO DO WITH THE MILES DRIVEN, BUT RATHER A POORLY ROUTED WIRING HARNESS. THE HARNESS WAS RUN UNDER THE BATTERY, AND THE SHOP SAYS IT APPEARS AS THOUGH IT WAS EATEN AWAY BY ACID OVER A PERIOD OF TIME. CAN YOU HELP ME GET THROUGH THE ENDLESS RED TAPE AT FORD? THS IS A QUALITY AND SAFETY ISSUE THAT I FEEL REQUIRES BETTER "INVOLVEMENT" FROM FORD. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10116663April 9, 2005SUSPENSION:REAR:SPRINGS, ELECTRICAL SYSTEM:IGNITION, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL, EQUIPMENT
1999 V6 CONTOUR SE. RH REAR SPRING MADE BY VISTEON BROKE FROM CORROSION @ 87K MILES. LH REAR SPRING COVERED WITH RUST VISTEON IS ALSO MAKER OF FRONT SPRINGS THAT HAD RECALL ON 95-97MY FRONT SPRINGS. POOR SPRING COATING DESIGN INCL. IRON PHOSPHATE. IGNITION SWITCH FAILURE AT 75K MILES. HAD TO BE REPLACED. TOP OF DASHBOARD WAS RECALLED WITH A KIT. KIT DID NOT FIX PROBLEM -- EXCESSIVE RATTLES STILL EXIST. I UNDERSTAND THAT WAS THE INTENT OF RECALL & FORD HAS NO ADDITIONAL KITS OR PLANS TO REPLACE FAULTY RECALL. KIT WAS REPLACED AROUND 60K MILES. FAULTY DPFE SENSOR ON THIS DURATEC ENGINE. DEALER TOLD ME REPLACEMENT SENSORS HAD A RE-DESIGN THAT DID NOT HAVE EXPOSED AREA THAT CONSTANTLY TRIGGERS CHECK ENGINE LIGHT. ORIGINAL SENSORS GET CONTAMINATION AND WILL TRIGGER THE CHECK LIGHT CONTINUOUSLY. FORD DID NOT RECALL AND ONLY REPLACED IF COMPLAINTS UNDER WARRANTY. I NOTICED PROBLEM AROUND 60000 MILES.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10113835April 6, 2005FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
CONSUMER STATED THE FUEL TANK FILLER GROMMET WAS DAMAGED AND RUSTED. AS A RESULT FUEL FUMES SEEPED INTO THE PASSENGER COMPARTMENT WHEN THE VEHICLE'S TANK WAS FULL .*AK *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10117478April 5, 2005ENGINE AND ENGINE COOLING
WHILE DRIVING VEHICLE SHUT DOWN. VEHICLE WAS TOWED TO THE DEALER, AND THE ENGINE WAS FOUND TO BE DEFECTIVE.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10116231April 1, 2005EQUIPMENT:MECHANICAL, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
1999 FORD CONTOUR, CHECK ENGINE" LIGHT CAME ON, CAR JERKING/STALLING, TOOK IT TO LOCAL MECHANIC WHO COULD NOT DIAGNOSE PROBLEM, THEN HAD TO HAVE CAR TOWED TO LOCAL FORD DELAERSHIP (KEY SCALES FORD, LESSBURG, FLORIDA), THEY KEPT CAR FOR 2 DAYS, CHARGED OVER $800 TO REPLACE THE TIMING BELT, ATTEMPTED TO CHARGE AN ADDITIONAL $165 TO REPLECE SPARK PLUGS (SERVICE DECLINED, SPARK PLUGS REPLACED BY LOCAL MECHANIC FOR $50), "CHECK ENGINE" LIGHT STILL ON, CAR STILL JERKING/STALLING. AFRAID TO DRIVE CAR OUT OF IMMEDIATE NEIGHBORHOOD. LOCAL MECHANIC SUGGESTED POSSIBLY CATALYTIC CONVERTER PROBLEM BUT SAID IT COULD NOT EVEN BE TESTED BECAUSE OF THE POSITION OF THE CONVERTER IS IN THE MIDDLE OF THE MANIFOLD AND IS INACCESSIBLE. LOCAL FORD DEALERSHIP HAS NOT REPLIED TO EMAIL REQUESTING ADDITIONAL INVESTIGATION.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10117137March 30, 2005ENGINE AND ENGINE COOLING
VEHICLE STALLED WHILE DRIVING. DRIVER TRIED RESTARTED THE VEHICLE FIVE MINUTES LATER. TOOK IT TO DEALER, AND MECHANIC DETERMINED THAT THE PROBLEM COULD NOT BE DUPLICATED. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10114390March 21, 2005FUEL SYSTEM, OTHER, POWER TRAIN:AUTOMATIC TRANSMISSION
MY 1998 FORD CONTOUR SE HAS PROBLEMS WITH THE TRUNK LEAKING. EVER SINCE I BOUGHT THE CAR THE TRUNK LEAKS SLOWLY. I FIND HUGE WET SPOTS IN THE CARPET IN MY TRUNK. ALSO THE VEHICLE HAS A PROBLEM WITH THE TRANSMISSION. WHEN YOU DRIVE THE VEHICLE THE TRANSMISSION GETS CAUGHT AND HESITATES TO SHIFT.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10114343March 19, 2005EXTERIOR LIGHTING:HEADLIGHTS, UNKNOWN OR OTHER
MY 1999 FORD CONTOUR HAS LESS THAN 50,000 MILES ON IT. THE DASHBOARD IS COMING UNGLUED AND HAS WARPED SIGNIFICANTLY. I AM CONCERNED THAT MY SAFETY IS JEOPARDIZED. IN ADDITION, THE HEADLIGHTS ARE LITERALLY FALLING OUT, DUE TO WHAT I PERCEIVE TO BE STRUCTURAL FAILURE. THERE IS NO SIGN OF VISIBLE RUST OR DECAY. AGAIN, MY SAFETY IS AT RISK, AS MY VISIBILITY IS MINIMIZED BY THE INACCURACY OF THE AIMING OF THE HEADLIGHTS. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10115236March 16, 2005ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
AFTER VEHICLE WAS PARKED FOR 1 HOUR 15 MINUTES A FIRE STARTED UNDER THE DASHBOARD. VEHICLE WAS TOTALED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10114124March 15, 2005SUSPENSION:FRONT:SPRINGS:COIL SPRINGS, SUSPENSION:REAR:SPRINGS:COIL SPRINGS
1997 FORD CONTOUR GL 4 CYL 123,000 MILES. MY RIGHT FRONT COIL SPRING IS BROKEN AND THE OTHER THREE LOOK TO BE HEAVILY RUSTED AND CRACKED. I HAVE CALLED THE DEALERSHIP AND THEY HAVE NO INFORMATION ABOUT THE TSB 98M04 ABOUT WHICH I WAS NEVER NOTIFIED.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10115177March 15, 2005STRUCTURE, VISIBILITY:WINDSHIELD
THE DASHBOARD IS SEPARATING AFTER BEING REPAIRED ON A RECALL. WINDSHIELD IS VERY HARD TO DEFROST BECAUSE OF THIS CONDITION. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10111402March 15, 2005VEHICLE SPEED CONTROL:CABLES, ELECTRICAL SYSTEM, AIR BAGS
THE CONSUMER IS EXPERIENCING PROBLEMS WITH THE ACCELERATOR CABLE. WHEN THE CONSUMER TAKES HIS FOOT OFF THE PEDAL THE ENGINE DOES NOT RETURN TO IT'S LOWER IDLING SPEED. THE CONSUMER IS ALSO EXPERIENCING ELECTRICAL PROBLEMS. THE AIR BAG LIGHT STAYS FLASHING. OWNER HAS CONTACTED THE DEALER AND BECAUSE OF THE VIN, THIS VEHICLE IS NOT INCLUDED IN ANY RECALLS RELATING TO THE DEFECTS OF THIS VEHICLE. *TT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10115053March 14, 2005VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
RECALL CAMPAIGN 01V230000 CONCERNING HEATER BLOWER RESISTOR. ON TWO SEPARATE OCCASIONS VEHICLE CAUGHT ON FIRE WHILE IDLING IN THE DRIVEWAY. BOTH TIMES CONSUMER EXTINGUISHED THE FIRE, AND VEHICLE WAS TAKEN TO A REPAIR SHOP. THE MECHANIC DETERMINED THAT THE HEATER BLOWER WAS THE CAUSE OF BOTH FIRES. CONSUMER CONTRACTED THE DEALER AND THE MANUFACTURER. BOTH CONFIRMED THAT THIS VEHICLE WAS NOT COVERED UNDER THE RECALL DUE TO VIN. *AK
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10112684March 8, 2005FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
FUEL TANK WARPAGE - PLASTIC FUEL TANK CAN WARP CAUSING FUEL TO FAIL TO FEED. BECAUSE USABLE FUEL QUANTITY IS UNKOWN, ENGINE CAN STALL AT UNPREDICTABLE INSTANCES. REPLACED FUEL TANK & PUMP/SENDER ASSEMBLY.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0