Ford Contour Complaints

3,154 consumer complaints on file.

#10107781January 24, 2005
ENGINE AND ENGINE COOLING:ENGINE, AIR BAGS, EXTERIOR LIGHTING:HEADLIGHTS
CAR STALLS WHEN PARALLEL PARKING, ESPECIALLY IN REVERSE, OR WHEN PARKING SLOPES. CAR STALLED WHEN STARTING UP FROM RED LIGHT IN CENTER CITY PHILADELPHIA INTERSECTIONS. HEADLAMPS OUT OF ALIGNMENT (DON'T SHINE DOWN ONTO ROAD, BEAMS NOT CENTERED). AIR BAG LIGHT ON CONTROL PANELS BLINKS SPORADICALLY, FREQUENTLY; ANXIETY THAT AIR BAG WILL DEPLOY WHILE DRIVING. DEALER COMMENT ON STALLING: "PROBABLY SOMETHING STUPID" AND WASN'T ABLE TO FIX PROBLEM, MENTIONED SOMETHING ABOUT A VACUUM TUBE. DEALER CHARGED $95 TO TELL ME THAT THE MEMORY IN THE VEHICLE DIDN'T GIVE ANY CODES FOR THE STALLING OR AIR BAG PROBLEMS, THEN ADDED THAT THE MEMORY IS WIPED CLEAN EVERY TIME THE CAR IS TURNED OFF. QUESTION: IF THEY KNOW THAT ABOUT THE CAR IN THE FIRST PLACE, WHY CHARGE THE CUSTOMER FOR A POINTLESS DIAGNOSTIC? HEADLIGHTS STILL OUT OF ALIGNMENT AFTER HAVING BEEN "ADJUSTED" BY DEALER IN JANUARY 2005. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108733January 24, 2005
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THE BLOWER RESISTER WIRES IN THE DEFROSTER MELTED ALMOST CAUSING A FIRE IN THE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101891January 24, 2005
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
CONSUMER STATED DASHBOARD WAS LIFTING, AND DEFOGGER DID NOT WORK. THERE WAS A RECALL REGARDING THIS ISSUE. HOWEVER, THERE WAS NO RECALL INFORMATION IN THE SYSTEM. CONSUMER WAS TOLD THAT A LETTER WAS SENT TO HER TWO YEARS AGO. *AK *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106316January 14, 2005
ENGINE AND ENGINE COOLING:ENGINE
THE LOWER TENSIONER ON MY TIMING BELT DISINTEGRATED AT 49,500 MILES, ALTHOUGH THE MANUFACTURER RECOMMENDS THIS NOT BE REPLACED UNTIL AT LEAST 90,000 MILES. THE FAILURE OF THE LOWER TENSIONER CAUSED PROBLEMS WITH THE UPPER TENSIONER, WHICH NECESSITATED REPLACEMENT OF BOTH TENSIONERS AND THE TIMING BELT. I WAS CHARGED $455 FOR THESE REPLACEMENTS, WHICH SHOULD NOT HAVE BEEN NECESSARY. HAD I BEEN DRIVING TO WORK AND NOT NOTICED THE NOISE THE PREVIOUS WEEKEND, THE CAR WOULD HAVE COME TO A DEAD STOP IN RUSH HOUR TRAFFIC, AND MYSELF AND PROBABLY AT LEAST ANOTHER 3-4 OTHERS WOULD HAVE BEEN KILLED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109474January 12, 2005
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
THE CONSUMER BELIEVES THAT THE RUBBER ODOR HE SMELLED INSIDE THE PASSENGER COMPARTMENT OF THE VEHICLE CAME FROM THE BELTS IN THE ENGINE. *NM *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107150January 10, 2005
STRUCTURE
WHILE DRIVING 30 MPH THE DASHBOARD LIFTED UP ON ITS OWN. THIS CAUSED THE DRIVER TO HAVE POOR VISIBILITY. THE CAUSE HAS NOT BEEN DETERMINED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106010January 9, 2005
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
FRONT COIL SPRING ON MY 1998 SVT CONTOUR BROKE. APPARENTLY FORD EXTENDED THE WARRANTY ON THE COIL SPRINGS ON THE BASE CONTOUR BUT NOT ON THE SVT CONTOUR WHICH IS APPARENTLY ABLE TO HAVE THE SAME PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105951January 7, 2005
STRUCTURE, EQUIPMENT
WE OWN A 2000 FORD CONTOUR SE. THE TOP OF THE DASHBOARD NEAR THE WINDSHIELD SEPARATED AND CURLED UP, CAUSING POOR VISIBILITY. I HAVE CHECK FOR A RECALL OR REPORTED OTHER PROBLEMS AN FOUND ONLY A HANDFUL OF COMPLIANTS. WE BELIEVE THIS TO BE A MANUFACTURER'S DEFECT. VISUALLY THE GLUE USED TO SECURE THE DASHBOARD FAILED. WHAT IS OUR NEXT STEP TO FIX THIS PROBLEM? *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106974January 6, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
CONSUMER WAS ABLE TO ROTATE THE IGNITION KEY TO THE LOCKED POSITION AND REMOVE THE KEY WHILE DRIVING AND IN GEAR. THE CAUSE HAD NOT BEEN DETERMINED. CONSUMER WILL CONTACT THE DEALER IN THE NEAR FUTURE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105675January 3, 2005
ELECTRICAL SYSTEM:HORN
HORN IS NOT WORKING....HAVE USED THE HORN PROBABLY FIVE TIMES IN FIVE YEARS AND YET NOT WORKING. HAVE CAR IN THE SHOP HORN PROBLEM SO FAR IS NOT DUE TO FUSE OR ELECTRICAL. NEXT STEP WILL HAVE TO BE REPLACEMENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105566December 30, 2004
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
THERE WAS A STRONG FUEL ODOR IN THE CABIN OF THE VEHICLE AFTER FUELING. ALSO, THERE WAS A FUEL SYSTEM TANK ASSEMBLY ADVISORY ON THIS ISSUE. MANUFACTURER WAS CONTACTED, BUT PROVIDED NO ASSISTANCE. *AK.....STRONG FUEL ODORS CONTINUE WHENEVER CONSUMER ATTEMPTS TO FILL FUEL TANK. TOOK VEHICLE TO REPAIR STATION ON 12/31/2004, AND THE MECHANIC INDICATED THAT FUEL TANK FILLER PIPE GROMMET WAS DAMAGED RUSTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104708December 29, 2004
AIR BAGS:FRONTAL
JAN 2004, MY SON WAS DRIVING MY 1999 FORD CONTOUR. HE WAS INVOLVED IN A ROLL OVER ACCIDENT AT A SPEED OF APPROXIMATELY 70 MPH. THE VEHICLE ROLLED 1.5 TIMES AND NEVER ONCE DID EITHER OF THE AIR BAGS OPEN. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10104720December 29, 2004
VISIBILITY:WINDSHIELD
99' FORD CONTOUR SE THE DASHBOARD HAS BEEN REPLACED ONCE BEFORE. IT BECOMES UNGLUED AND OBSTRUCTS VIEW, AND ALSO PREVENTS THE DEFROSTER FROM WORKING PROPERLY. THIS IS CLEARLY A DEFECT BY THE MANUFACTURER, AS LIKE I SAID IT HAS BEEN PREVIOUSLY REPAIRED IN A FORD SERVICE DEPARTMENT. UNFORTUNATELY, IT HAS BECAME UNGLUED AGAIN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101775December 21, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER, EXTERIOR LIGHTING, ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION
THE TAIL LIGHTS BECAME INOPERABLE AFTER FOUR REPLACEMENTS. ALSO, THE WINDSHIELD WIPERS DID NOT WORK IN LOW GEAR, AND THE RUNNING LIGHTS MALFUNCTIONED. *AK THE ELECTRICAL CONNECTOR SPLICE FROM THE HEADLIGHT SWITCH OPENED. (THE RIGHT SIDE TAIL LIGHT WAS INOPERATIVE) THE TAIL LIGHTS, FRONT RUNNING LAMPS WERE OUT AGAIN, A FUSE WAS BAD AND FOUND SOME MORE WIRES IN THE TRUNK WIRED INCORRECTLY, THE DASHBOARD LIGHTS AND THE LICENSE PLATE TAIL LIGHTS WORKED INTERMITTENTLY, THERE WAS A WIRING SHORT IN THE HARNESS IN THE COWL AREA, THERE WAS A BLOWN FUSE IN THE EXTERIOR LIGHTING, ON ANOTHER OCCASION, THE #33 FUSE WAS FOUND OPEN, THE SUNROOF WAS INOPERATIVE DUE TO A SHORTED MOTOR, BAD DRIVE GEAR AND TWO CABLES. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102802December 12, 2004
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, UNKNOWN OR OTHER
I RECENTLY BECAME AWARE OF A RECALL THAT OCCURRED IN 2001 ON 1995-1999 FORD CONTOURS, MERCURY MYSTIQUES, AND COUGARS. THE DASHBOARD IN MY 1999 FORD CONTOUR IS TEARING AND A FRIEND OF MINE TOLD ME THERE WAS A RECALL ON IT. SO I DECIDED TO CHECK THE RECALL INFORMATION ON NHTSA'S WEBSITE. INSTEAD I FOUND OTHER DISTURBING INFORMATION. ACCORDING TO A REPORT LISTED, THE BLOWER SWITCH / RESISTOR OVERHEATS AND STARTS OR COULD START A FIRE. IT ALSO STATES THAT "FAILURE OF THE BLOWER SWITCH CAUSES LOSS OF ONE OR MORE BLOWER SPEEDS". HOWEVER, I WAS NEVER NOTIFIED ABOUT NEITHER RECALL. IN JULY 2003, I HAD TO HAVE MY 1999 FORD CONTOUR (BOUGHT BRAND NEW) REPAIRED BECAUSE MY A/C STOPPED WORKING. THE REPAIRS INVOLVED THE WIRING IN THE FUSE PANEL (REPAIRED) AND THE BLOWER / RESISTOR WAS REPLACED. THE COST: $60.00 (TECHNICIAN HOOKED CAR TO A MACHINE TO DIAGNOSE CHECK ENGINE LIGHT STAYING ON, PARTS & LABOR) AND $187.40 (A/C PROBLEM, PART $7.40 AND LABOR $180.00). I WAS NEVER INFORMED BY THE SERVICE DEPARTMENT (LOCAL FORD DEALERSHIP) THAT THERE HAD EVEN BEEN A RECALL. WILL I BE REIMBURSED FOR THIS MISHAP? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102806December 12, 2004
ENGINE AND ENGINE COOLING:ENGINE
THE CAR MAKES A HUMMING SOUND ALL THE TIME FROM THE INTAKE SYSTEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103412December 9, 2004
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
THE HEADLIGHT SWITCH WIRING CAUSED AN OPEN CIRCUIT IN THE INSTRUMENT PANEL ILLUMINATION, THE PARK LIGHTS AND TAIL LIGHTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099997December 8, 2004
EXTERIOR LIGHTING:HEADLIGHTS, ELECTRICAL SYSTEM:WIRING, EXTERIOR LIGHTING:TAIL LIGHTS
HEADLIGHTS OVERHEATED, CAUSING THE ELECTRICAL HARNESS TO MELT.*AK THE CONSUMER NOTICED THAT THE VEHICLE LIGHTS WERE NOT WORKING. NHTSA CAMPAIGN ID NUMBER : 99V103000. THE PROBLEM HAS NOT BEEN CORRECTED AS OF YET. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097361December 8, 2004
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
THE FRONT COIL SPRINGS BROKE WHILE THE VEHICLE WAS SITTING IN THE DRIVEWAY. THE OWNER HEARD A LOUD NOISE AND WENT TO INVESTIGATE, IT WAS THEN DISCOVERED THAT THE COIL SPRINGS HAD BROKEN TEARING INTO THE FRONT TIRE AND CAUSING THE FRONT SUSPENSION TO DROP TO THE GROUND. *JB THE FLAT TIRE WAS ON THE PASSENGER'S SIDE OF THE VEHICLE. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103296December 7, 2004
STRUCTURE:BODY
DASHBOARD SEPARATED FROM THE WINDSHIELD. CONSUMER CONTACTED DEALER, NO HELP OFFERED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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