Dodge Ram Complaints

27,062 consumer complaints on file.

#10780583October 7, 2015
AIR BAGS, SEAT BELTS
OCCUPANT RESTRAINT CONTROL (ORC) MODULE NEED TO BE REPLACE, THE LIGHT KEEP COMING ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780614October 7, 2015
POWER TRAIN
MY RAM IS INVOLVED IN THE BUYBACK THROUGH CHRYSLER. I WAS SUPPOSE TO RECEIVE A LETTER WITHIN 60 DAYS OF THE BUYBACK DECISION. I HAVE YET TO RECEIVE ONE.. I'VE CALLED OR CHATTED WITH CHRYSLER 3 TIMES AND STILL NOTHING. THEY ACT LIKE THEY DON'T WANT TO HELP. I NEED SOME GUIDENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780623October 7, 2015
STEERING
TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE STEERING WHEEL SHOOK WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780616October 7, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 50 MPH, ANOTHER VEHICLE CRASHED INTO THE DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED; HOWEVER, THE BODY DAMAGE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. UPDATED 1/12/2016 *CN *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10780648October 7, 2015
ELECTRICAL SYSTEM
ON OCTOBER 1 2015 AT 6:45 IN THE MORNING OUR RAM 5500 WAS BACKED INTO THE DRIVEWAY AND TURNED OFF. SHORTLY THEREAFTER THE DRIVER NOTICED SMOKE AND OPENED THE HOOD. THERE WAS A FIRE. HE USED THE FIRE EXTINGUISHER TO PUT IT OUT AND DISCONNECTED THE BATTERY CABLES. WE HAD THE TRUCK TOWED. I CONTACTED DODGE AND WASN'T INFORMED THAT I WOULD HEAR FROM AN INVESTIGATOR FROM DODGE THAT WAS GOING TO LOOK AT THE TRUCK. I WAS TOLD THEY WANTED TO INVESTIGATE WHY THE FIRE HAPPENED. AFTER MULTIPLE PHONE CALLS OVER THE NEXT FEW DAYS PLACED TO DODGE I WAS GETTING NO ANSWERS. I ASKED TO SPEAK TO A SUPERVISOR AND WAS TOLD I WOULD HEAR BACK IN 24 TO 48 HOURS. I DID NOT HEAR BACK AT ALL IN THE FOLLOWING DAYS. I THEN GOT THE TRUCK FIXED AT MY OWN EXPENSE. I OPERATE A SMALL BUSINESS AND HAD TO HAVE THIS TRUCK RUNNING. THE AUTO SHOP REPLACED THE ALTERNATOR AS THAT WAS BURNT AND APPEARED TO BE THE PROBLEM. I'VE STILL YET TO HEAR FROM DODGE ON THEIR RESPONSE. THIS TRUCK ONLY HAS 28,000 MILES. ON AN ADDITIONAL NOTE IT QUALIFIED FOR THE FEDERALLY MANDATED BUY BACK, THEY HAVE NOT BEEN RESPONSIVE TO PHONE CALLS CONCERNING THAT AS WELL.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10780677October 7, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNED A 2010 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A TREE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. UPDATED 02/26/16*LJ THE CONSUMER STATED THE VEHICLE WAS INSPECTED AND IT WAS FOUND TO BE A FUSE WAS THE CAUSE OF THE FAILURE. *JS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10780687October 7, 2015
POWER TRAIN
I BROUGHT MY TRUCK IN FOR A ROUTINE TRANSMISSION SERVICE, AND ALERTED THE SERVICE GUY ABOUT A LOUD GROWLING NOISE COMING FROM THE TRANS/ REAR END. THIS HAD BEEN BECOMING MORE FREQUENT AND LOUDER EVERY TIME I TOOK MY FOOT OFF THE GAS, UPON DECELERATION. AFTER INSPECTION, IT WAS DISCOVERED THAT THE PINION NUT WAS COMING OFF. THIS CAUSED A LOT OF DAMAGE INSIDE THE DIFFERENTIAL. AFTER LEARNING THIS, I WAS FRUSTRATED AND RESEARCHED ONLINE TO SEE IF THERE WAS A RECALL, THERE IS A RECALL FOR THE 2005 MODEL YEAR, BUT MINE IS A 2003... BUT IT'S THE EXACT SAME PROBLEM! I CAN'T BE THE ONLY ONE WHO'S HAD THIS HAPPEN IN THIS MODEL YEAR, MINE AND MY FAMILIES LIVES COULD'VE BEEN IN JEOPARDY! THE 2005 RECALL SPECIFICALLY SAYS - "CONSEQUENCE: IF THE PINION NUT LOOSENS, THE REAR AXLE MAY SEIZE, AND/OR THE DRIVESHAFT MAY DETACH RESULTING IN A LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH." I WANT TO KNOW IF THERE WILL BE ANY ACCOUNTABILTY FOR THIS FROM ANYONE? I HAVE AN UNEXPECTED BILL NOW OF A PRETTY SUBSTANTIAL AMOUNT...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780681October 7, 2015
POWER TRAIN, STEERING, SUSPENSION
DRIVING DOWN THE ROAD AT 65 MPH AND LOST TOTAL CONTROL OF VEHICLE STEERING FOUND OUT IT WAS DUE TO A RUSTED FRAMED. TOTALLY UNSAFE VAN. I WAS GLAD IT WAS NOT VERY BUSY ON THE INTERSTATE OR I COULD HAVE BEEN KILLED. I AM VERY DISAPPOINTED A MANUFACTURE CAN HAVE SO MANY COMPLAINTS ONLINE AND NOTHING HAS BEEN DONE. IT IS TOTAL FRAME LOST TO RUST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780040October 6, 2015
SUSPENSION
SO FAR I HAVE REPLACED 2 TIE-RODS, 2 STRUTS, AN A-ARM, MULTIPLE BUSHINGS AND A FEW SETS OF TIRES AND MY VEHICLE HAS ROUGHLY 90,000 MILES ON IT. I HAVE NOTICED ALL FAULTS WHILE DRIVING MAINLY ON THE HIGHWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780042October 6, 2015
ELECTRICAL SYSTEM, SEAT BELTS
DRIVER SIDE BRAKE AND BLINKER FOR TRAILER LIGHT DO NOT WORK. SEAT BELTS DO NOT RETRACT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780026October 6, 2015
VEHICLE SPEED CONTROL, AIR BAGS
TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. WHILE THE VEHICLE WAS IN THE PARK POSITION, IT ACCELERATED INDEPENDENTLY AND CRASHED INTO A BUILDING. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10780053October 6, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V459000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER STATED THAT THE PART MAY BE AVAILABLE AFTER NOVEMBER 16, 2015. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. UPDATED 12/03/15*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED UNDER THE RECALL ON 11/18/2015. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780060October 6, 2015
AIR BAGS, STEERING, WHEELS
HIGHWAY DRIVING MOSTLY. GOING THROUGH TIRES. TIRES KEEP GETTING CHOPPED. WE HAUL HEAVY LOADS AND WORRY THE VEHICLE IS NOT SAFE FOR THE TYPE OF BUSINESS WE DO. BUT WE CAN'T GET RID OF IT BECAUSE OF ALL THIS RECALL. THE PREVIOUS OWNER HAD PART OF THE RECALL ADDRESSED BUT WE STILL FEEL THE VEHICLE IS NOT SAFE. WE SEE SIGNS OF WEAR AND DAMAGE THAT SHOULD NOT BE. LIKE THE CHOPPED TIRES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780072October 6, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PARTS WAS UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780090October 6, 2015
ENGINE
TL* THE CONTACT OWNS A 2005 DODGE RAM 1500. WHILE STARTING THE VEHICLE, THE ENGINE WARNING INDICATOR ILLUMINATED CONTINUOUSLY. IN ADDITION, THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V796000 (POWER TRAIN); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780133October 6, 2015
UNKNOWN OR OTHER
I'M GETTING THE RUN AROUND FROM FCA US LLC ON HAVING MY VEHICLE APPRAISED FOR REPURCHASE. AS STATED IN THE NHTSA CONSENT ORDER AGAINST FCA US LLC PAGE 13 SEC 35, " THE ALTERNATIVE REMEDY WILL BE AN OFFER TO ELIGIBLE OWNERS TO REFUND THE PURCHASE PRICE PAID BY THE FIRST PURCHASER OF THE VEHICLE FOR PURPOSES OTHER THAN RESALE, LESS A REASONABLE ALLOWANCE FOR DEPRECIATION, AND NOT INCLUDING THE COST OF MODIFICATIONS MADE TO THE VEHICLE AFTER FIRST RETAIL SALE("THE PURCHASE PRICE"). 1. WHY ARE THEY USING THE KBB TRADE IN VALUE FOR ESTIMATING THE REPURCHASE? 2. HOW DO I FIND THE FIRST PURCHASE PRICE AND SHOULDN'T THEY START THERE? 3. WHY WASN'T FCA US LLC READY ON THE ANNOUNCED DATE OF OCT 1, 2015 TO HANDLE THIS REPURCHASE? 3. WHY ARE THEY ALLOWED TO KEEP PUTTING THE OWNERS OF THESE VEHICLES OFF UNTIL THEY ACCRUE MORE MILES ON THE VEHICLE, ALLOWING FCA US LLC TO PAY LESS? I'VE BEEN TOLD IT COULD TAKE UP TO THREE TO FOUR WEEKS TO EVEN GET A APPOINTMENT FOR THE APPRAISAL THEN LONGER TO GET A "OFFER LETTER". 4. WHAT IS THE NHTSA DOING ABOUT THESE ISSUES. 5. HOW DO YOU CONTACT THE APPOINTED MONITOR THAT WAS PLACED THERE BY THE NHTSA TO OVERSEE THESE PROCEEDINGS AND MAKE SURE FCA US LLC IS CONDUCTING BUSINESS PROPERLY. I FEEL AS THOUGH, FCA US LLC IS BEING ALLOWED TO CONTINUALLY MAKE THE CONSUMER PAY FOR THEIR MISCONDUCT. THE NHTSA HAS ORDERED THEM TO DO THIS CORRECTLY HOWEVER IT DOESN'T FEEL LIKE THE ARE THERE TO ASSIST THE CONSUMER. THANK YOU AND I LOOK FORWARD TO HEARING FROM YOU ON THESE MATTERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780136October 6, 2015
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, EXTERIOR LIGHTING
MY 2012 RAM 1500 HAS BEEN IN THE SHOP SEVEN TIMES IN THE PAST YEAR FOR ELECTRICAL PROBLEMS. THE ORIGINAL PROBLEMS WERE RELATED TO THE PCM WHICH WOULD SHORT OUT AND CAUSE MY VEHICLE TO OPERATE IN ONLY ONE GEAR. THIS PROBLEM WAS FIXED FINALLY BY REPLACING THE PCM AND VARIOUS OTHER PARTS. MY TRUCK RECENTLY HAD THE ENGINE TEMPERATURE SENSOR, RIGHT HEADLIGHT, AND FUEL PUMP CONTROL GO OUT ALL AROUND THE SAME TIME WHICH MADE IT DIFFICULT FOR MY TRUCK TO START AND WHEN IT DID START IT SOUNDED ANEMIC AND WOULD OFTEN HAVE ALERTS GOING OFF. THE DEALERSHIP CLAIMED THAT THE TIPM WAS THE CAUSE OF THE FUEL PUMP PROBLEMS AND NOW I AM WONDERING IF IT IS THE ROUTE OF ALL THE OTHER PROBLEMS. THIS MOST RECENT REPAIR COST ME $1000 DOLLARS AND WELL OVER $100 IN ALTERNATIVE TRANSPORTATION ARRANGEMENTS. MY TRUCK IS ONLY TWO AND A HALF YEARS OLD WITH 50K MILES ON IT. I SHOULD NOT BE HAVING THIS MANY PROBLEMS WITH THIS NEW OF A VEHICLE. CHRYSLER AND RAM HAVE A WELL DOCUMENTED HISTORY OF RECENT PROBLEMS WITH THE TIPM ACROSS VARIOUS VEHICLES AND AN INVESTIGATION NEEDS TO BE CONDUCTED AND CUSTOMERS NEED TO BE COMPENSATED FOR THE PROBLEMS THIS PART HAS CAUSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780117October 6, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. WHEN SHIFTING INTO REVERSE, THE VEHICLE WOULD ABNORMALLY JERK AND SKIP. THE VEHICLE WAS TAKEN TO THE DEALER FOR A ROUTINE OIL CHANGE. THE CONTACT LATER DISCOVERED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). THE CONTACT CALLED THE DEALER AND WAS INFORMED THAT THE RECALL REPAIR HAD ALREADY BEEN PERFORMED DURING THE OIL CHANGE SERVICE. THE CONTACT NEVER RECEIVED NOTIFICATION OF THE RECALL AND WAS NOT AWARE THAT A DEFECT EVER EXISTED IN THE VEHICLE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED INTERMITTENTLY. THE FAILURE MILEAGE WAS 200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780165October 6, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: AIR BAGS (15V459000) HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780184October 6, 2015
FUEL SYSTEM, DIESEL, AIR BAGS, ENGINE, STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT THERE WAS AN EXTENSIVE DELAY IN SCHEDULING THE RECALL REPAIR APPOINTMENTS FOR THE THREE RECALL REPAIRS. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V459000, (AIR BAGS), 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL), AND 13V529000 (STEERING). THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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