Dodge Ram Complaints

27,062 consumer complaints on file.

#10788115November 3, 2015
AIR BAGS
RECEIVED A RECALL NOTIFICATION SEPTEMBER 2015. LOCAL DODGE DEALER SAID WE WILL HAVE TO WAIT UNTIL SPRING 2016 TO HAVE AIRBAG DEFECT REPAIRED SINCE PARTS ARE NOT AVAILABLE. WE ARE #300 ON WAITING LIST FOR THE REPAIR. 6 MONTH WAIT IS NOT A TIMELY RESOLUTION TO A SAFETY CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788124November 3, 2015
ELECTRICAL SYSTEM
DASHBOARD IS COLLAPSING CAUSING ELECTRICAL FAILUREAS WELL AS BURNING MELTING PLASTIC BEHIND THE DASH COMPARTMENT. IT IS AN ONGOING ISSUE. DEALER CLAIMS IT IS "COSMETIC" TELL THAT TO MY ELECTRICAL SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788155November 3, 2015
ENGINE
TICKING NOSE FROM PASSENGER SIDE OF TRUCK UNDER THE HOOD NEAR THE WHEEL. GOT UNDERNEATH TRUCK AND FOUND TWO BOLTS HAD BROKEN OFF MANIFOLD. AFTER LOOKING ON THE INTERNET FOUND THERE ARE ALOT OF OTHER OWNERS OF THIS SAME TRUCK WITH SAME ISSUE, RAM/DODGE NEEDS TO FIX THIS PROBLEM, I THINK ISSUE IS FROM TO MUCH HEAT. THE SOUND IS AT ITS BEST WHEN TRUCK IS STARTED THE FIRST TIME OF THE DAY / COLD OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788173November 3, 2015
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
VEHICLE CUTS OFF WHILE DRIVING CAN ON HIGHWAY OR WHILE TURNING, MANY OTHERS HAS SAME COMPLAINT ONLINE. VERY DANGEROUS NO VEHICLE ON THE HIGHWAY SHOULD HAVE THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806914November 2, 2015
AIR BAGS
LETTER FROM CONGRESSMAN MCCARTHY ON BEHALF OF CONSTITUENT RE 2008 DODGE 2500 RECALL. *SMD THE CONSUMER WAS INFORMED THE PART WAS NOT AVAILABLE. RECALL # 15V313000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787652November 2, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V770000 (AIR BAGS) 15V313000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATE 01/15/16 MA *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787666November 2, 2015
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. WHILE THE VEHICLE WAS UNDERGOING A TIRE ROTATION, THE TECHNICIAN DISCOVERED THAT BOTH FRONT TIE ROD ASSEMBLIES WERE DAMAGED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787672November 2, 2015
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787717November 2, 2015
ELECTRICAL SYSTEM
I OWN A 2006 DODGE RAM 2500. THE TURN SIGNALS ON THE VEHICLE MALFUNCTION. WHEN SIGNALING A LEFT TURN, THE RIGHT TURN SIGNAL WOULD FLASH, OR BOTH HAZARDS WOULD FLASH, OR SOMETIMES THEY WOULD NOT WORK AT ALL, THEN ALL OF A SUDDEN WOULD START MISFIRING AGAIN. THERE ARE 85,000 MILES ON MY TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787745November 2, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2005 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787811November 2, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787860November 2, 2015
AIR BAGS
I HAVE A RECALL NOTICE FOR THE DRIVER AIR BAG INFLATER. I CALLED THE DEALER ON JUNE 22,2015 AND THEY TOLD ME IT WILL BE A LEAST 3 MONTHS BEFORE THEY GET THE PARTS AND AS IT IS THEY STILL DO NOT HAVE THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787529November 1, 2015
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
THE VEHICLE HAS A BAD TIPM, THE FUEL PUMP RELAY DOES NOT WORK AND THE VEHICLE WILL NOT START AT ALL NOW. THE FIRST INCIDENT OCCURED AS I MAKING A LEFT HAND TURN ACROSS ONCOMING TRAFFIC. THE VEHICLE STUTTERED AND STALLED. IMMEDIATELY AFTERWARDS IT WOULD TAKE SEVERAL ATTEMPTS TO START THE VEHICLE. NOW IT WILL NOT START AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787159October 30, 2015
POWER TRAIN
I TOOK MY TRUCK TO GET SERVICED AT BURNS MOTORS DODGE DEALERSHIP IN MCALLEN, TX AND TOLD THEM ABOUT THE RECALL DUE TO FAULTY REAR AXLE PINION NUT (N08/NHTSA). THEY TOLD ME IT HAD ALREADY BEEN FIXED. I SAID BY WHO CAUSE I NEVER TOOK THE TRUCK TO ANYONE AND I'VE HAD IT FOR 5 YEARS. THEY SAID A BUSINESS NAMED KELLEY DODGE FIXED IT. I NEVER TOOK IT TO ANYONE TO FIX THE PROBLEM SO WHY ARE THEY SAYING IT WAS FIXED. IS SOMEONE TRYING TO COVER UP SOMETHING OR CHARGING FOR WORK THAT WAS NEVER DONE? SO BURNS MOTORS DIDN'T FIX THE RECALL PROBLEM EITHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787213October 30, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2006 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787247October 30, 2015
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT STATED THAT THE TIRES PREMATURELY HAD BEEN WORN OUT. THE VEHICLE WAS TAKEN TO THE DEALER AND AN ALIGNMENT WAS PERFORMED AND THE TIE ROD ASSEMBLY WAS REPLACED. MONTHS AFTER THE REPAIRS, THERE WAS PREMATURE DETERIORATION OF THE BALL JOINTS AND TIRES. THE TIRES WERE REPLACED BY THE CONTACT DUE TO THE FAILURE. THE DEALER LATER STATED THAT THE BALL JOINTS HAD BEEN WORN AND THEY REPLACED THE SHOCKS AND BALL JOINTS AS WELL THEY PROVIDED AN ALIGNMENT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED AND IT WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSED THAT THE TIPM AND THE FUSE BOX BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 13V529000 (STEERING), 11V350000 (STEERING) AND 09V005000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 103,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787263October 30, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 DODGE RAM 1500. THE CONTACT STATED THAT WHILE REVERSING FROM A PARKING SPACE, THE BRAKING ABILITY SEIZED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE METAL BRAKE LINE FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787260October 30, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787254October 30, 2015
UNKNOWN OR OTHER
I AM WORKING WITH THE FCA RE-PURCHASE PROGRAM FROM THE CONSENT ORDER DATED JULY 2015, AND THE FCA PROGRAM IS OFFERING DEALER TRADE VALUE AS FAIR MARKET VALUE OF THE VEHICLE. DEALER TRADE HAS NEVER BEEN USED AS A FAIR MARKET VALUE FOR ANYTHING I HAVE EVER SEEN. WHEN AN INSURANCE COMPANY PAYS FOR THE VALUE OF YOUR CAR THEY GIVE YOU FAIR MARKET SALES PRICE. THEY DO NOT AND CAN NOT USE THE DEALER TRADE IN VALUE AS FAIR MARKET VALUE. THEY ARE ALSO OFFERING 10% PREMIUM BASED ON THE RE-PURCHASE PRICE. THE CONSENT ORDER CLEARLY STATES THAT THE 10% PREMIUM IS TO BE BASED ON PURCHASE PRICE AND IT FURTHER SPELLS OUT THAT PURCHASE PRICE IS THE PRICE THE VEHICLE WAS SOLD THE FIRST TIME TO SOMEONE FOR OTHER THAN RESALE. BASICALLY THE PRICE IT WAS FIRST SOLD FROM A DEALER. I HAVE WORKED WITH THE FCA SINCE OCTOBER 2ND 2015 AND HAVE BEEN TOLD THAT I HAVE NO RECOURSE WITH THEM ON HOW THEY MAKE THEIR OFFERS. I COULD NOT GET THEM TO GIVE ME A WRITTEN OFFER UNLESS I ACCEPTED THEIR OFFER. I AM NOW TRYING AGAIN TO GET A WRITTEN OFFER. WHEN I RECEIVED A CALL YESTERDAY FROM TRISTA AT THE FCA MY FILE HAD BEEN DELETED AND THEY WOULD HAVE TO ENTER ME IN AGAIN. SHE DID TELL ME THAT HER MANAGER AND ANYONE THAT COULD MAKE A DECISION HAD LOOKED AT THE DISPUTES AND THEY WOULD NOT MAKE ANY CHANGES. SHE SAID THAT IF I DID NOT LIKE THAT DECISION I WOULD NEED TO CONTACT THE NHTSA OR WHOEVER ELSE I THOUGHT MIGHT BE ABLE TO HELP. THE FCA IS OFFERING $22K FOR MY TRUCK WITH THE 10% PREMIUM. I HAVE INCLUDED THE FAIR PURCHASE PRICE RUN FROM KBB THAT I SUBMITTED TO THEM BACK ON OCTOBER 3, 2015. MY TRUCKS MSRP WAS APPROXIMATELY $53K. I CALLED THE NHTSA YESTERDAY AND WAS ADVISED THAT I NEEDED TO MAKE AN OFFICIAL COMPLAINT. IF I HAVE USED THE WRONG COMPLIANT SECTION PLEASE DIRECT ME TO THE APPROPRIATE ONE. THANKS,..UPDATED 03/15/16 *BF *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787293October 30, 2015
STEERING
TL* THE CONTACT OWNS A 2008 DODGE RAM 1500. WHILE DRIVING AT APPROXIMATELY 40 MPH, THE STEERING WHEEL SEIZED. IN ADDITION, THE STEERING WHEEL MADE AN ABNORMAL MOVEMENT. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO DEALER WHERE IT WAS DIAGNOSED THE STEERING DRAG LINK INNER JOINT AND DAMPER BRACKET NEEDED TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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