Dodge Ram Complaints

27,062 consumer complaints on file.

#10794524November 17, 2015
STEERING, SUSPENSION
I HAVE A 2012 RAM 2500 WITH 20,000 MILES. WHENEVER YOU GO OVER A BUMP OR RAILROAD TRACK THE TRUCK STARTS TO WOBBLE UNCONTROLLABLY THAT YOU NEED TO COME TO A COMPLETE STOP. ON ONE OCCASION I WAS ON THE NEW YORK THRUWAY TRAVELING AT 70 AND HIT A BUMP AND COULDN'T EVEN SEE STRAIGHT IT WAS WOBBLING SO BAD. HAVE BROUGHT TO DEALER WHEN IT FIRST HAPPENED LAST YEAR AND WAS TOLD IT WAS A BAD STEERING DAMPENER WAS REPLACED AND PROBLEM STILL EXISTS. MY WIFE WILL NOT USE THE TRUCK BECAUSE IS TERRIFIED OF THE ISSUE. I HAVE OWNED MANY RAM TRUCKS AND HAVE NEVER HAD THIS PROBLEM. AN INEXPERIENCED DRIVER COULD RESULT INTO A SERIOUS ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794536November 17, 2015
STEERING, SUSPENSION
MY VEHICLE IS PART OF THE RAM TRUCK REPURCHASE UNDER RECALL N49. FCA US SENT ME AN OFFER FOR MY TRUCK THAT I RECEIVED OCTOBER 26. I FILLED OUT THE PAPERWORK AND E-MAILED IT TO THE LISTED ADDRESS. I CALLED THE NEXT DAY, OCTOBER 27 AND FCA US VERIFIED THEY HAD RECIEVED MY DOCUMENTATION. THEY SAID A CHECK FOR THE REPURCHASE HAD BEEN REQUESTED. I WAS INFORMED THIS WOULD ONLY TAKE 2-3 DAYS TO ISSUE A CHECK. I CALLED BACK ON NOVEMBER 17 BECAUSE I HAVE NOT HEARD FROM FCA US FOR THREE WEEKS. AT THIS POINT FCA US CLAIMED THEY WERE WAITING ON MY DOCUMENTS. I TOLD THEM THEY HAD ALREADY VERIFIED RECEIPT OF SAID DOCUMENTATION ON OCTOBER 27. THE REPRESENTATIVE SAID " LET ME LOOK" AND AFTER LOOKING VERIFIED FCA US DID HAVE THE DOCUMENTATION AND STATED THEY WOULD REQUEST A CHECK FOR THE REPURCHASE. I ASKED HOW LONG UNTIL I COULD EXPECT TO HERE FROM THEM AND I WAS INFORMED THAT THEY ARE NOT GIVING TIMES. I QUESTIONED THE FACT THAT THEY TOLD ME 2-3 DAYS 3 WEEKS AGO AND WAS TOLD "THAT'S NOT TRUE, WE ARE NOT GIVING TIMES". IS FCA US GOING TO BE HELD ACCOUNTABLE? IT DOESN'T SEEM LIKE THEY HAVE ANY INTENT IN PAYING ME OR MY FAMILY FOR OUR UNSAFE VEHICLE. THIS RAM 2500 IS MY PRIMARY VEHICLE AND I CANNOT REPLACE IT UNTIL FCA US PAYS US WHAT IS OWED AND THIS BEING OUR PRIMARY VEHICLE WE HAVE NO CHOICE BUT CONTINUE TO DRIVE THIS UNSAFE VEHICLE WITH FAULTY STEERING THAT COULD BREAK AND CAUSE US TO CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806939November 17, 2015
AIR BAGS
2006 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO VEHICLE RECALL 15V-313 LACK OF PARTS . *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794338November 17, 2015
AIR BAGS
TRYING FOR SEVERAL MONTHS TO GET LOCAL DEALERSHIP TO REPLACE FRONT AND PASSENGER AIR BAG INFLATORS PER RECALLS 14V-770 AND 15V-313. DEALER INSISTS THAT NO PARTS ARE AVAILABLE. CALLED DODGE RECALL RESOLUTION TEAM ON TWO OCCASIONS AND THEY WERE UNABLE TO SCHEDULE SERVICE WITH THIS DEALERSHIP. RECALLS ARE USELESS IF DEALERSHIPS REFUSE OR DELAY REPAIRS. WOULD BE INTERESTED TO KNOW WHAT RECOURSE IS AVAILABLE OR WHAT NEXT STEPS SHOULD BE TAKEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794349November 17, 2015
AIR BAGS
TAKATA RECALL: TL* THE CONTACT OWNS A 2003 DODGE RAM 1500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V312000 (AIR BAGS); HOWEVER, THE PART TO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794365November 17, 2015
AIR BAGS
TAKATA RECALL: TL* THE CONTACT OWNS A 2003 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V770000 (AIR BAGS) AND 15V312000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOLS CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794368November 17, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE VEHICLE CAME TO A COMPLETE STOP AND FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR DIFFERENTIAL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V474000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 168,256.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806976November 17, 2015
AIR BAGS
2003 DODGE RAM 3500. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO COMPLETE PASSENGER AIR BAG RECALL NOTICE. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794390November 17, 2015
AIR BAGS
TAKATA RECALL: TL* THE CONTACT OWNS A 2003 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/04/16*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807021November 16, 2015
AIR BAGS
LETTER FROM CONGRESSMAN TIPTON ON BEHALF OF CONSTITUENT RE 2003 DODGE RAM RECALL. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790545November 16, 2015
AIR BAGS
TAKATA RECALL: TL* THE CONTACT OWNS A 2007 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790569November 16, 2015
AIR BAGS
TAKATA RECALL: TL* THE CONTACT OWNS A 2006 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790622November 16, 2015
AIR BAGS
TAKATA RECALL: TL* THE CONTACT OWNS A 2007 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790633November 16, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790621November 16, 2015
UNKNOWN OR OTHER
ALL MY INFORMATION HAS BEEN RECEIVED FOR THE BUYBACK PROGRAM;I HAVE SIGNED THE OFFER FORM FROM DODGE AND SENT IT BACK IN,EVEN THOUGH THE OFFER WAS BASED ON A TRADE IN VALUE, PLUS 10%,AND PER THE AGREEMENT WITH THE NHTSB,IT IS SUPPOSED TO BE BASED ON THE FAIR MARKET VALUE OF THE SELLING PRICE,NOT TRADE IN VALUE SINCE TRADE IN VALUE IS SIGNIFICANTLY LESS THAN THE SELLING PRICE.I HAVE BEEN TOLD EVERY TIME I HAVE CALLED THE BUYBACK DEPARTMENT THAT MY CHECK IS "PROCESSING".FINALLY,ON MONDAY,NOV 9TH,A SUPERVISOR WITH THE FCA BUYBACK DEPARTMENT(WHICH I UNDERSTAND IS A THIRD PARTY CALL CENTER AND NOT DODGE)EXPLAINED THAT DODGE HAS NOT RELEASED ANY CHECKS AT ALL TO ANY CUSTOMERS WHO HAVE CHOSEN THE BUYBACK OPTION.I WILL NO LONGER DRIVE A VEHICLE THAT HAS A DANGEROUS OPEN RECALL.SINCE I AM CHOOSING TO HAVE MY VEHICLE BOUGHT BACK,I DO NOT HAVE THE OPTION TO HAVE THE VEHICLES RECALL FIXED.SINCE DODGE WILL NOT TREAT THIS MATTER WITH ANY URGENCY WHATSOEVER,I WILL TAKE PRECAUTIONARY MEASURES ON MY OWN BEHALF SO THAT MY CHILDREN AND I DO NOT GET KILLED/INJURED BECAUSE OF DODGES NEGLIGENCE. I'M NOT GOING TO CONTINUE TO SPEND MONEY,DRIVE A DANGEROUS VEHICLE,AND PUT MYSELF,MY FAMILY,AND OTHERS AT RISK BECAUSE DODGE IS DRAGGING THEIR FEET ON THIS AND NOT TAKING THE RULING FROM THE NHTSB SERIOUSLY.I WILL BE PREPARED TO MEET AT THE DEALERSHIP TODAY.IVE ASKED FOR A DATE,ANY DATE THEY WILL HAVE THE CHECK FOR THE VEHICLE AND WHEN I CAN MEET TO HAVE THIS TRUCK BOUGHT BACK,BUT HAVE HEARD NOTHING.DODGE IS NOT PREPARED TO COMPLY WITH THE RULING FROM THE NHTSB WHEN DODGE HAS HAD SEVERAL MONTHS TO PREPARE FOR THIS AND ALSO AGREED TO THE NHTSB RULING. I AM NOW CHOOSING TO GO THROUGH DODGE DIRECTLY SINCE THE FCA RECALL/BUYBACK TEAM HAS GIVEN ME ALL OF THEIR INFORMATION AND THE MATTER NOW RESTS WITH DODGE. I HAVE SENT APPROX 6 EMAILS SINCE 11/9 REQUESTING A CALL BACK, AND STILL HAVEN'T RECEIVED ONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790636November 16, 2015
STRUCTURE:BODY, ENGINE, UNKNOWN OR OTHER
EXHAUST SMALL IN CAB WIN USING THE ENGINE BRAKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790708November 16, 2015
AIR BAGS
TAKATA RECALL: TL* THE CONTACT OWNS A 2003 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V312000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790725November 16, 2015
VISIBILITY/WIPER
THE HEATER/AC CONTROL MODULE WENT OUT ON THE VEHICLE. I BROUGHT IT IN TO MY MECHANIC ON 9/24/15 HE CHECKED WITH THE DEALER THEY SAID THE PART IS ON BACK ORDER AND THERE ARE 59 BACK ORDERS OF THIS PART IN FRONT OF MINE. THEY SAID IT WOULD BE IN ON 11/9/15. ON 11/9/15 MY MECHANIC INQUIRED AND FOUND THE PART DELAYED NOW UNTIL 12/2/15. THIS IS A CRUCIAL ELEMENT AS I DO NOT HAVE DEFROST CAPABILITIES AND THE AUTOMATIC LIGHTS DO NOT COME ON. IN RAINY WEATHER AND NOW AS WE ARE HITTING WINTER THIS IS A SAFETY HAZARD. FOR T HERE TO BE 59 OF THESE PARTS ON BACKORDER TELLS ME THERE IS AN ISSUE WITH THIS PART. THE 2009 DODGE RAM HAS HAD QUITE A FEW SERIOUS RECALLS. I WANTED THIS TO BE OUT THERE SO NHTSA KNOWS THE CUSTOMER SERVICE DODGE ISNT PROVIDING THEIR CUSTOMERS OR THEIR LACK OF REGARD FOR THIS SAFETY ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790723November 16, 2015
AIR BAGS
TAKATA RECALL. CONTACTED LOCAL DEALER ABOUT 3-4 WEEKS AGO TO MAKE AN APPOINTMENT AND WAS TOLD THAT THERE WERE 63 PERSONS AHEAD OF ME. THE DEALER TOOK MY NAME AND PHONE NUMBER AND SAID THEY WOULD CONTACT ME WHEN IT WAS MY TURN. I STOPPED IN AT THE DEALER THIS DATE TO CHECK ON MY STATUS AND TO GET A BETTER IDEA OF HOW MUCH LONGER IT WOULD TAKE AND IT WAS DISCOVERED THEY DID NOT HAVE ME ON THEIR LIST. THEY TOOK MY INFORMATION AGAIN AND THE SERVICE REPRESENTATIVE TOLD ME THEY WERE ONLY GETTING 6 REPLACEMENT BAGS AT A TIME ABOUT EVERY WEEK OR TEN DAYS OR SO. MY CONCERN IS THAT IT COULD TAKE UP TO TWO MONTHS FOR ME TO GET MY VEHICLE CORRECTED. CONSIDERING THE POTENTIAL HAZARDS ASSOCIATED WITH THIS RECALL, I DO NOT FEEL THIS IS A REASONABLE TIMEFRAME FOR THIS TO BE CORRECTED. THE AIRBAG WARNING LIGHT ON MY INSTRUMENT CLUSTER HAS BEEN ON NOW FOR SEVERAL MONTHS AND BEFORE I EVEN RECEIVED THIS RECALL NOTICE. WHEN I BROUGHT IT INTO THE DEALER TO HAVE IT CHECKED OUT, THEY DID NOT KNOW WHAT THE PROBLEM WAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790751November 16, 2015
SUSPENSION:FRONT:WHEEL BEARING
TL* THE CONTACT OWNS A 2003 DODGE RAM 1500. WHILE DRIVING AT 30 MPH, THE WHEEL BEARING DETACHED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WHEEL BEARING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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