Dodge Ram Complaints

27,062 consumer complaints on file.

#739669January 20, 2001
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
PLEASE DELETE ODI #739665. THIS IS THE REVISED COMPLAINT. THE FIRST REPAIR TO THE ACCELERATOR STICKING WAS DONE AT THE CADILLAC TRUCK CENTER IN CADILLAC, MICHIGAN. THE LAST TWO REPAIRS WERE DONE AT BONNEY MOTOR SALES IN LAKE CITY, MICHIGAN. I NOTIFIED DODGE CORPORATE HEADQUARTERS IN AUBURN HILLS, MICHIGAN, OF THIS PROBLEM IN NOVEMBER OF 1999, AND THEY RESOLVED THIS BY "PAYING FOR THE REPAIRS." MY CONTACT PERSON AT THAT TIME WAS [XXX]. AT THAT TIME MY TRUCK HAD 56,000 MILES ON IT. THE LAST TIME I WROTE THEM A LETTER IT WAS DATED JANUARY 5, 2001, AND ALSO SENT THEM THE BILL IN THE AMOUNT OF $86.63 FOR ANOTHER REPAIR (#3) AT 73,000 MILES. WE DID GET A RESPONSE FROM THAT LETTER LAST WEEK. HER NAME WAS [XXX] AND HER PHONE NUMBER WAS [XXX]. SHE INFORMED ME THAT CHRYSLER WAS NOT GOING TO COVER THIS BILL AND IF I HAD A PROBLEM WITH IT, I SHOULD GET AHOLD OF BONNEY MOTOR SALES THAT DID THE WORK ON THE TRUCK. SHE TOLD ME THAT CHRYSLER IS NOT RESPONSIBLE FOR DEALERSHIP WORK. THE MAIN CONCERN I HAVE OVER THIS IS THE SAFETY ISSUE. WHEN THE ACCELERATOR STICKS, I HAVE TO PUT THE TRUCK INTO NEUTRAL AND WAIT FOR THE ACCELERATOR TO COME DOWN. I HAVE ALREADY GONE THROUGH A RED LIGHT BECAUSE OF THIS PROBLEM AND HAVE HAD SEVERAL OTHER NEAR-MISS ACCIDENTS. PLEASE CONTACT ME IF YOU HAVE ANY QUESTIONS. I WOULD LIKE TO GET THIS RESOLVED. THANK YOU. *AK PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739615January 19, 2001
TIRES
IN ADDITION TO THE "LOST TIRE" THERE IS APPROXIMATELY $2500 DAMAGE TO THE VEHICLE. THE COMPANY REFUSES TO ACKNOWLEDGE THEIR RESPONSIBILITY UNLESS I FIRST PURCHASE ANOTHER TIRE FROM THEM AND SEND THE ORIGINAL TIRE BACK TO THEM. (THIS IS AFTER I DRIVING/USING THREE HOURS OF MY TIME TO BRING THE TIRE INTO ONE OF THEIR CENTERS FOR INSPECTION.)*AK (DOT NUMBER: BF11AKU088 TIRESIZE: LT245/75R1)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#878550January 19, 2001
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
THERE IS A SEAT BELT RECALL FOR SEAT BELT COMING UNLATCHED WHILE DRIVING. THIS VEHICLE IS NOT INCLUDED IN RECALL DUE TO VIN ALTHOUGH IT HAS THE SAME PROBLEM. DEALER HAS BEEN CONTACTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#878563January 19, 2001
VEHICLE SPEED CONTROL, AIR BAGS
AIRBAG LIGHT CAME ON AFTER BEING HIT ON BACK END OF VEHICLE. DEALER FOUND INTERNAL WIRING PROBLEM, AIRBAG SENSOR HAD TO REPLACED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#878567January 19, 2001
WHEELS:LUGS/NUTS/BOLTS/STUDS
2 WHEEL LUGS BROKE, AND 2 WERE LOOSE AND FELL OFF AFTER BEING TORQUED TO SPECIFICATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#878617January 19, 2001
TIRES:TREAD/BELT
TIRES ROTATED, THEN, DROVE VEHICLE AND IT STARTED VIBRATING. PULLED OVER AND CHECKED TIRES, SAW NOTHING WRONG. CONTINUED DRIVING AND VEHICLE CONTINUED TO VIBRATE. ARRIVED HOME AND INSPECTED TIRES AGAIN. NOTICED SPLIT IN 1 TIRE AND CRACKS AROUND OTHER 2 TIRES. CONTACTED GOODYEAR. REFERRED TO RETAILER AND WAS OFFERED A PRORATE ON TIRES. LATER INFORMED NO TIRES AVAILABLE WITH RAISED WHITE LETTERING. TIRES OVER 5 YEARS OLD. 1995, DODGE, 2500. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739573January 18, 2001
TIRES:TREAD/BELT
TREAD SEPARATION ON MY GOODYEAR WRANGLERS RT/S LT245-75R16 LOAD E. CONTACTED GOODYEAR CUSTOMER SERVICE HOWEVER THEY STATED NOTHING IS WRONG WITH THOSE TIRES. TIRES ARE ON A DODGE RAM 2500 HD, DIESEL. DISCOVERED FLAW WHEN AFTER NOTICING THE TIRE WAS LOW ON AIR. *AK (TIRESIZE: LT24575R16)( DOT NUMBER: TIRE SIZE: LT24575R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739582January 18, 2001
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
SIDE MIRRORS FOLD BACK AT HIGHWAY SPEEDS, IMPOSSIBLE TO KEEP ADJUSTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#878433January 18, 2001
AIR BAGS:FRONTAL
CONSUMER STARTED CAR AND AIRBAGS DEPLOYED WITHOUT WARNING, CAUSING INJURY TO CONSUMER. *AK *SLC
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#878453January 18, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM
VEHICLE NEEDS A TOWER BRACKET. ALSO, BRAKES ARE BAD, THEY HAVE TO BEE REPLACED EVERY 15 THOUSAND MILES. *AK THE VEHICLE LOSES ALL POWER WHEN BRAKING WHILE BACKING DOWN HILL. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#878467January 18, 2001
SERVICE BRAKES, HYDRAULIC:BRAKE FLUID LOW WARNING: LAMP, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN APPLYING BRAKE PEDAL PEDAL WENT TO FLOOR, AND BOTH ABS/BRAKE LIGHTS CAME ON. VEHICLE INTERMITTENTLY LOST BRAKES. VEHICLE TAKEN TO DEALER FOR INSEPECTION. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#878479January 18, 2001
AIR BAGS:FRONTAL, SEAT BELTS:FRONT:ANCHORAGE
WHILE DRIVING 35 MPH ANOTHER VEHICLE WAS MAKING A TURN AND WAS "T" BONED BY TRUCK. NEITHER AIR BAG DEPLOYED UPON IMPACT. DRIVER HAD SEAT BELT ON, BUT SUSTAINED FOLLOWING INJURIES, WHIPLASH/ HEAD HIT WINDOW AT CATACORNER POST, AND BACK PROBLEMS. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#878483January 18, 2001
TIRES:SIDEWALL
WHILE DRIVING, RIGHT FRONT MICHELIN TIRE P245/75R16 BLEWOUT AT THE SIDEWALL, MICHELIN WOULD NOT REPLACE TIRE. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#878494January 18, 2001
AIR BAGS:FRONTAL
PASSENGER'S AIRBAG WAS OFF AND ON, SWITCH CAN BE TURNED ON WITH A COIN OR A SMALL TOY BY A CHILD. ALSO, AIR BAG LIGHT CAME ON INDICATING THAT AIRBAG WAS ON. DEALER COULD NOT TELL CONSUMER IF AIRBAG WAS ACTUALLY ON WHEN THIS HAPPENED. DODGE SAID THAT WAS HOW IT WORKED IN ALL THEIR VEHICLES, BUT REFUSED TO TEST SWITCH. *AK THE AIR BAG SWITCH SEEMS TO BE DEFECTIVE AND COULD CAUSE INJURY OR EVEN DEATH TO CHILDREN RIDING IN THE VEHICLE. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#878505January 18, 2001
SEATS
CONSUMER WAS TRAVELING ABOUT 15MPH ON A SIDE STREET AND WITHOUT PRIOR NOTICE DRIVER'S SIDE SEAT WENT BACK INTO BACK SEAT. BOLT AND ANCHOR BROKE. DEALERSHIP WAS AWARE OF PROBLEM. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#878510January 18, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
WHEN CONSUMER PUT VEHICLE IN REVERSE VEHICLE RATTLED AND LOST PRESSURE . THIS WA SECOND TIME THAT TORQUE CONVERTER WAS REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#559046January 17, 2001
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC., SUSPENSION, TIRES, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, STRUCTURE, SEATS
THE PASSENGER QUAD DOOR SPEAKER BUZZES, DEALER REPLACED SPEAKER, THE BUZZING NOISE IS STILL PRESENT. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739522January 17, 2001
FUEL SYSTEM, GASOLINE:DELIVERY
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739537January 17, 2001
VEHICLE SPEED CONTROL, STEERING
STEERING WANDERS ALWAYS FIGHTING TODRIVE,THE SPEED CONTROL NEVER KEEPS AN EVEN SPEED TRANSMISION IS ALWAYS SHIFTING AND MOST TIMES WILL NOT SHIFT BACK TO 4TH GEAR AFTER CLIMBBING AHILL,THE TRANSFER CASE MAKES A WHINING NOISE AT ANY SPEED OR GEAR ALL TOGETHER THIS TRUCK GETS 5.5MPG HWY AND HAS NO POWER IT IS RATED FOR 8,000 POUNDS TRAILERING AND I CANT TOW TWO SNOWMOBIELS REPORTED TO ATTNY. GEN . FOLLOWING UP ON LEMMON LAW PROCEEDINGS . JUST WANTED MY FINDINGS NOTED SO THE GENERAL PUBLIC IS AWARE OF THESE PROBLEMS. BECOUSE CHRYSLER SAIS THEY ARE NOT...BUT FUNNY HOW I FOUND THREE OTHER PEOPLE W/SAME PROBLEMS AND HAVE ALREADY HAD THER TRUCKS BOUGHT BACK BY CHRYSLER. IN MY AREA ALONE!MAKES YA THINK.... I HOPE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#878298January 17, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION SLIPS INTO NEUTRAL WHEN GOING UP AN INCLINE. DEALER HAS INSPECTED VEHICLE, AND HAS NOT BEEN ABLE TO REPAIR IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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