Dodge Journey Complaints

5,556 consumer complaints on file.

#10679473January 28, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS , ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE OF AWARE OF FAILURE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679275January 27, 2015
ELECTRICAL SYSTEM
I WAS DRIVING APPROXIMATELY 10-15 MPH WHEN MY CAR SUDDENLY SHUT-OFF AND WOULD NOT RESTART. IT HAS A RECALL FOR THE WIN MODULE BUT THE DEALER DOES NOT HAVE THE PARTS TO FIX IT. IT IS CURRENTLY AT THE DEALER BEING LOOKED AT. THIS CAR HAS BEEN NOTHING BUT TROUBLE FROM THE BEGINNING. I HAVE BEEN THRU MORE SETS OF BRAKE PADS AND ROTORS THAN I EVER THOUGHT POSSIBLE. NOT TO MENTION ALL THE TIMES IT WAS TOWED TO DEALER BECAUSE IT WOULD NOT START AND WAS TOLD EVERY TIME THAT NOTHING WAS WRONG WITH IT. IT IS A KNOW PROBLEM WHICH THEY WILL NOT FIX. I HAVE ALSO HAVE NUMEROUS ELECTRICAL ISSUES INSIDE THE CAR. THESE CARS ARE WORTHLESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678941January 26, 2015
STRUCTURE:BODY
TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE THE REAR HATCH DOOR WAS OPEN, SHE WENT TO RETRIEVE SOMETHING FROM THE VEHICLE AND THE HATCH DROPPED DOWN INDEPENDENTLY ONTO THE CONTACTS HEAD. AS A RESULT, THE CONTACT SUSTAINED INJURIES TO THE NECK WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 103,028.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678969January 26, 2015
ELECTRICAL SYSTEM, AIR BAGS
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679018January 26, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 11V139000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678736January 24, 2015
ELECTRICAL SYSTEM
WHILE DRIVING AT APPROX. 55 MPH DASH LIGHTS CAME ON, GAUGES WENT TO 0, AND WINDSHIELD WIPERS TURNED ON. VEHICLE NEVER LOST ACCELERATION, BUT TURN SIGNALS AND BRAKE LIGHTS WOULD NOT WORK. THIS HAS HAPPENED AT LEAST ONCE FOR THE LAST THREE DAYS. THIS IS VERY DANGEROUS ESPECIALLY WITH CHILDREN IN VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678531January 23, 2015
ELECTRICAL SYSTEM, POWER TRAIN, ENGINE
FIRST HAD A PROBLEM WITH CAR SHUTTING DOWN AND WOULD NOT START SO I BOUGHT A BATTERY,BECAUSE IT KEPT DRAINING THEN STARTER MADE NOISE HAD TO REPLACE IT , THEN MY CAR STARTED OVER HEATING SO I WAS TOLD IT WAS THE RESERVOIR SO I BOUGHT ONE , NOW MY TRANSMISSION SLIPS IN REVERSE. I'M STILL HAVING PROBLEMS WITH SHUT DOWNS NO STARTING, EVERYTHING IS ACTING UP ALL OVER AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678576January 23, 2015
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THE IGNITION KEY SEIZED WITHIN THE IGNITION SWITCH. THE CONTACT MENTIONED THAT THE IGNITION KEY WOULD NOT GO INTO THE START POSITION PREVENTING THE VEHICLE FROM TURNING ON. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678417January 22, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678192January 22, 2015
ELECTRICAL SYSTEM
THIS VEHICLE IS EXPERIENCING ISSUES WITH THE POWER DOOR LOCKS. THE DRIVERS DOOR WILL LOCK / UNLOCK INTERMITTENTLY, WHILE THE DRIVERS REAR SIDE PASSENGER DOOR, PASSENGER SIDE FRONT AND REAR DOORS AS WELL AS THE LIFTGATE DOOR WILL NOT UNLOCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678334January 22, 2015
SERVICE BRAKES
THE BRAKES MADE A SQUEALING NOSE THEY REPLACED BRAKES UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678348January 22, 2015
ELECTRICAL SYSTEM
I CURRENTLY OWN A 2009 DODGE JOURNEY, THE DRIVER SIDE MASTER POWER SWITCH STOPPED WORKING. THE ENTIRE POWER SWITCH IS NOT INOPERABLE. THE DRIVER SIDE MIRRORS, CAR LOCKS ARE CURRENTLY ARE NOT WORKING BUT THE BACK WINDOWS ARE WORKING. THE DRIVER SIDE HEAT VENT BLOWS COLD AIR WHILE THE DRIVER SIDE BLOWS HOT AIR. I CURRENTLY AM AWAITING SUPPLIES FOR A CURRENT RECALL SO BEGIN TO RESEARCH THESE TWO CONCERNS. I FIND THAT OVER 46, 500 PEOPLE HAVE EXPERIENCED THE MASTER POWER SWITCH SUDDENLY BECOMING INOPERABLE WITH A PREVIOUS RECALL CORRECTING THIS ISSUE. I CONTACTED CHRYSLER TO INQUIRE ABOUT GETTING THIS RECALL DONE WHILE PLACING MY CAR IN THE SHOP FOR THE CURRENT OUTSTANDING RECALL. I WAS TOLD THAT MY CAR WAS MADE TWO MONTHS AFTER THE RECALL PERIOD MEANING THAT I WOULD HAVE TO PAY FOR THOSE REPAIRS OUT OF POCKET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676900January 21, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676967January 21, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. ALSO, THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676674January 20, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V139000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER PLACED THE CONTACT ON A WAITING LIST AND DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676689January 20, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHRYSLER JOURNEY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. UPDATED 03/24/15*LJ UPDATED 9/18/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676437January 19, 2015
ELECTRICAL SYSTEM
VEHICLE WON'T START ON FIRST TRY. AFTER FIRST TRY LIGHTING BOLT WARNING LIGHT COMES ON AND CAR IDLES ROUGH. I TURN VEHICLE OFF WAIT FOR ABOUT 2 MIN. THEN RETRY TO START VEHICLE. VEHICLE STARTS UP AND LIGHT DOES NOT COME ON. FOR THE REST OF THE DAY THE CAR STARTS AND RUNS OK. ONCE THE CAR SITS OVERNIGHT AND I GO TO START IT THE SAME THING HAPPENS. I CALLED DODGE AND WAS TOLD THAT LIGHTING BOLT IS THE ELECTRICAL THROTTLE CONTROL. I WENT ON LINE AND A LOT OF PEOPLE ARE HAVING THIS SAME PROBLEM WITH THEIR DODGE VEHICLE. WHY HASN'T THERE BEEN AN RECALL REGARDING THIS PROBLEM? ARE THEY WAITING FOR SOME TRAGIC ACCIDENTS FIRST, THEN LAWSUITS? DODGE TOLD ME THE COST TO FIX WOULD BE $400-$600. I JUST BOUGHT THIS VEHICLE IN MAY OF 2014, DODGE SHOULD STAND BY THEIR PRODUCT AND FIX THIS FOR FREE. THIS IS A DODGE PRODUCT FAILURE AND NOTHING THAT I DID WRONG. THROTTLE BODY PROBLEMS IS NOT COVERED UNDER MY EXTENDED WARRANTY, EVEN IF IT WAS DODGE SHOULD DO A RECALL AND FIX THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672992January 16, 2015
ENGINE
TL-THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. DJR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676136January 16, 2015
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
2009 DODGE JOURNEY HAS A RECALL ( L25) ON THE WIN MODULE DETENT RING , THIS VEHICLE WAS SOLD TO ME BY A DEALERSHIP IN 2012 WITH NOTHING SHOWING ON THE CAR FAX OF THIS RECALL. THE RECALL CAUSE THE KEY TO SLIP FROM THE IGNITION AND COMPLETELY SHUTTING THE CAR DOWN WHILE MOVING. THE KEY INADVERTENTLY MOVES AND THE ENGINE SHUT DOWN , DEPOWERING THE AIR BAGS, POWER STEERING AND POWER BRAKING. WHEN INITIALLY CALLING IN THE COMPLAINT , CHRYSLER/ DODGE EXPLAINED THAT THERE IS NO FIX OR PART YET AVAILABLE. I FURTHER EXPLAINED AS A SINGLE MOTHER THIS WAS A HUGE SAFETY HAZARD , BECAUSE IN MULTIPLE OCCASIONS I HAVE BEEN ON A FREEWAY OR STREET AND ALMOST ROLLED INTO ANOTHER CAR , ROLLING DOWN BACKWARDS ON A FREEWAY RAMP UNABLE TO BRAKE OR TELEPHONE POLE. DODGE/CHRYSLER STATED I WOULD JUST HAVE TO WAIT OR TAKE IT TO A DEALERSHIP FOR A TEMPORARY FIX.( THIS SAME TEMPORARY FIX IS NOTED IN THE DODGE DEALER SYSTEM NOT TO PUT IN THE NEWER YEAR PARTS INTO AN OLDER MODEL CAR ) AFTER CALLING AND GOING UP TO THEIR RECOMMENDED DEALERSHIPS FOR DODGE THE SERVICE DEPARTMENT STATES THEY HAVE THEIR HANDS TIED BECAUSE THERE IS STILL NO PART AVAILABLE FOR THE YEAR OF MY CAR. THEY ALSO STATED I WOULD HAVE TO PAY OUT OF POCKET ALMOST 700 DOLLARS FOR A TEMP FIX USING A NEWER MODEL CAR THAT MAY OR MAY NOT FIX IT . I AM COMPLETELY TERRIFIED TO DRIVE MY CAR THAT I HAVE TO CONTINUE TO PAY ON AND DODGE/CHRYSLER IS COMPLETELY BRUSHING OFF THE ISSUE. GOD FORBID IF WE ARE HARMED OR EVENTUALLY IN AN ACCIDENT WAITING 3 YEARS LATER FOR A REPAIR FOR THIS VEHICLE PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672653January 15, 2015
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE KEY BECAME LODGED WITHIN THE IGNITION SWITCH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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