Dodge Journey Complaints

5,556 consumer complaints on file.

#10722045May 28, 2015
ENGINE, ELECTRICAL SYSTEM
DRIVING TYPICALLY LESS THAN 25 MPH AND CAR SHUTS DOWN. WHICH MAKES ME HAVE TO BRAKE, PLACE CAR IN NEUTRAL AND START AGAIN THEN SWITCH TO DRIVE. I TOOK CAR TO DEALERSHIP AND BECAUSE IT DIDN'T SHOW ON THE ELECTRICAL TESTER THEY SAID NOTHING WAS WRONG. BUT THE VEHICLE CONTINUES SHUTTING OFF WHILE I AM DRIVING WITH MY CHILDREN IN THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721503May 26, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE DEALER STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM), BUT WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/10/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721321May 25, 2015
ENGINE, FUEL/PROPULSION SYSTEM
I HAVE HAD MY CAR RIGHT AT 3 MONTHS AND IT JUST SHUTS OFF WITH NO WARNING. I HAVE CHILDREN IN THIS CAR GOING DOWN THE INTERSTATE AND IT JUST SHUTS OFF. THERE IS NO WARNING SIGNS AND NO WAY TO GET IT OFF THE SIDE OF THE ROAD. I'M JUST DEAD IN THE WATER HOPING NO ONE WILL REAR END US. IT HAS BEEN IN THE SHOP 2 TIMES AND THEY HAVE IT A DAY AND SAY SHOWS NOTHING AND SEND IT BACK TO ME. IT IS VERY HARD TO GET IT INTO THE SHOP AND THEY ACT LIKE I'M THE PROBLEM CAUSE THEY CAN'T FIND IT. IT'S MY ONLY CAR AND I KEEP TELLING THEM WHAT IS GOING ON AND THEY SAY JUAT KEEP DRIVING IT. IT TAKES SEVERAL MIN FOR IT TO FINALLY START THEN IT SEEMS TO CLEAR OUT THE CODES. I HAVE CALLED THEM AND EXPRESSED MY CONCERNS ABOUT THE SAFETY OF MY KIDS AND MY SELF. THEY SEEM TO NOT BE WORRIED. BUT I HAVE SEEN I'M NOT THE ONLY ONE WITH THIS PROBLEM AND NOTHING IS BEING DONE. I GUESS WHEN IT KILLS MY FAMILY OR SOMEONE ELSE THENAYBE SOMETHING WILL BE DONE. THIS HAPPENS AT LEAST 3 XS A WEEK IF NOT MORE AND I HAVE NO CLUE WHEN IT WILL HAPPEN. IT'S VERY SCARY. PLEASE CAN U HELP ME BEFORE MY FAMILY ENDS UP KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721091May 22, 2015
SERVICE BRAKES
AS OF 5/22/2015 VEHICLE HAS 37727 MILES. CHRYSLER ISSUED IN 3/2011 AN EXTENDED WARRANTY CITING PREMATURE BRAKE AND ROTOR WEAR. CARS FRONT ROTORS AND BRAKES WERE REPLACED ON 8/7/2013 - 27581 DUE TO EXCESSIVE VIBRATION IN FRONT AXLE DURING BRAKING. ON 10/24/2013 - 28170 REAR ROTORS HAD TO BE RESURFACED DUE TO SEVER VIBRATION IN REAR AXLE. ON 5/22/2015 - 37727 FRONT BRAKES WERE REPLACED AND FRONT ROTORS WERE RESURFACED BECAUSE OF EXCESSIVE VIBRATION IN FRONT AXLE DURING BRAKING. VIBRATIONS ARE SEVERE AT HIGHWAY SPEED AND COULD CAUSE LOSS OF CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717690May 21, 2015
ELECTRICAL SYSTEM, ENGINE
MY CARS CHECK ENGINE LIGHT CAME ON, HAD IT HOOKED UP TO A FIND OUT WHAT THE CODE WAS. CAME BACK THE TIPM WAS DEFECTED. SINCE I PURCHASED THIS CAR BACK IN 2010 I HAVE HAD RECURRING PROBLEMS WITH THE CAR NOT STARTING AT WILL. SOMETIMES AFTER SITTING FOR AN UNDISCLOSED TIME IT WILL RESTART ONLY TO SHUT IT OFF AND HAVE IT HAPPEN AGAIN. I WAS TOLD THE TIPM MAY VERY WELL BE RESPONSIBLE FOR THE PROBLEM. AFTER CONTACTING CHRYSLER THEY STATED THEY HAVE NO KNOWLEDGE OF THE ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717823May 21, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT REMOVED THE KEY FROM THE IGNITION; HOWEVER, THE VEHICLE WOULD NOT SHUT OFF INTERMITTENTLY. IN ADDITION, THE VEHICLE STALLED WITHOUT WARNING. THE DEALER STATED THAT THE VIN WAS EXCLUDED FROM THE AIR BAGS, ELECTRICAL SYSTEM RECALL. THE DEALER STATED THAT THE INTEGRATED TRANSMITTER, KEY FOB, RECEIVER, AND WIRELESS IGNITION NODE MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE NHTSA CAMPAIGN NUMBER WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 78,780.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717523May 20, 2015
ELECTRICAL SYSTEM
MY RADIO WILL NOT CHANGE STATIONS OR INPUTS FROM SATELLITE,AM,FM,OR CD. SOMETIMES IT WILL TURN ALL THE WAY UP AND I AM UNABLE TO TURN IT DOWN OR OFF OR ANYTHING. I'VE EVEN PULLED THE CAR OVER AND TURNED THE ENGINE OFF BUT, WHEN I TURNED IT BACK ON THE VOLUME REMAINED UP AND I HAD TO DRIVE HOME VERY DISTRACTED. THE WORST PART IS THAT IT WILL JUMP STATIONS AT THIS LOUD VOLUME AND NOTHING CAN BE DONE TO FIX IT. EVERYTIME I TAKE IT TO THE DEALER THEY SAY THEY ARE UNABLE TO FIND ANY PROBLEM..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717056May 18, 2015
ELECTRICAL SYSTEM, AIR BAGS
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE IN PARK, THE VEHICLE FAILED TO START AND THE KEY REMAINED IN THE OFF POSITION. THE VEHICLE WAS TAKEN TO MULTIPLE DEALERS WHO DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716908May 17, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
ABOUT 3 MONTHS AGO MY HORN STARTED JUST RANDOMLY HONKING. IT DIDN'T MATTER IF IT WAS PARKED OR RUNNING. SEEMS TO HAPPEN MORE WHILE PARKED AND IN THE MIDDLE OF THE NIGHT. NOW THE LOCKS DON'T WANT TO UNLOCK WHEN I PRESS BUTTON ON REMOTE OR CAR JUST UNLOCKS ITSELF. I CAN GO OUTSIDE HOLDING KEYS IN HAND WITHOUT PRESSING ANYTHING CAR WILL UNLOCK OR LOCK. SEVERAL INCIDENTS SO FAR OF WINDOWS JUST RANDOMLY ROLLING DOWN. THE HONKING THING SCARES ME THE MOST ESPECIALLY WHILE IN TRAFFIC JAMS WHEN PEOPLE HAVE ROAD RAGE! I'VE GOTTEN PLENTY OF MIDDLE FINGERS BECAUSE OF THIS POSSESSED CAR. I'VE ALSO HAD THE CAR JUST SHUT OFF AT A STOP LIGHT. IT DID HOW EVER START IMMEDIATELY. THANKS DODGE FOR TAKING MY MONEY, DISREGARDING MY FAMILIES SAFETY AND GIVING ME A POS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716457May 14, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE JOURNEY. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) WAS RECEIVED IN JUNE OF 2014. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716263May 13, 2015
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. THE CONTACT STATED THAT THE SERVICE ENGINE AND TRACTION CONTROL WARNING LIGHTS FLASHED. IN ADDITION, THE GEAR WAS DIFFICULT TO SHIFT OUT OF DRIVE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS TAKEN TO A DEALER ON A SECOND OCCASION WHERE IT WAS DIAGNOSED THAT A LEVER FAILED IN THE TRANSMISSION PAN. THE VEHICLE WAS REPAIRED. ADDITIONALLY, THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715897May 12, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING AT 20 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715912May 12, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716092May 12, 2015
UNKNOWN OR OTHER
MY CAR DOESN'T START AL THE TIME IT STALLS AND I WAS NEVER ADVISED OF THE RECALLS WHEN I PURCHASED THE CAR IN FEB 2015 CHRYSLER HAS NO PARTS TO FIX HE RECALL ON THE IGNITION AND I DON'T FEEL SAFE DRIVING IT HOWEVER THEY WANT ME TO LEAVE MY ONLY CAR WITH THEM UNTIL IT STALLS ON THEM FOR THEM, TO DIAGNOSE IF IT IS DUE TO THE RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715605May 11, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715697May 11, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715743May 11, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START UNTIL AFTER NUMEROUS ATTEMPTS. A CERTIFIED MECHANIC WAS UNABLE TO GENERATE A TROUBLE CODE. THE VEHICLE WAS NOT REPAIRED. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,478. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715311May 8, 2015
VISIBILITY, LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE KEY WAS DIFFICULT TO TURN OVER AND START THE VEHICLE ON NUMEROUS OCCASIONS. THE CONTACT HEARD A LOUD CLICKING NOISE. THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS TO GET THE VEHICLE TO START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS AN INTERNAL ELECTRICAL FAILURE. THE CONTACT REFERRED THE CONTACT TO AN AUTHORIZED DEALER. THE CONTACT INDICATED THAT THE FRONT DRIVER AND FRONT PASSENGER SIDE WINDOWS WERE NOT ABLE TO WIND UP AND DOWN DUE TO THE ELECTRONIC CONTROL FAILURE ON THE DRIVER SIDE DOOR. THE CONTACT ALSO WAS NOT ABLE TO USE THE KEY FOB AND MANUALLY PRESS THE LOCK AND UNLOCK FUNCTION. THE CONTACT HAD TO USE THE KEY TO LOCK AND UNLOCK THE DOORS AS THE FAILURE PROGRESSED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: (ELECTRICAL SYSTEM). THE CONTACT WAS TO CALL AN AUTHORIZED DEALER TO SCHEDULE THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715320May 8, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE ENGINE FAILED TO RESTART. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE BATTERY AND THE STARTER, BUT THE FAILURE CONTINUED TO OCCUR. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) WAS RECEIVED IN 2012. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715231May 7, 2015
ELECTRICAL SYSTEM, AIR BAGS
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURE WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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