Dodge Journey Complaints

5,556 consumer complaints on file.

#10933871December 8, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. PRIOR TO THE FAILURE, THE HEADLAMPS FAILED TO REMAIN ILLUMINATED. WHILE ATTEMPTING TO RESTART THE VEHICLE, THE "NO KEY CONNECTION" WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO STATED THAT THE HAZARD LIGHTS FAILED. THE VEHICLE WAS TAKEN TO BE DIAGNOSED, BUT THE RESULTS OF THE DIAGNOSTIC WERE UNKNOWN. THE CONTACT WAS NOT INFORMED AS TO WHAT CAUSED THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10933717December 7, 2016
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER WHILE DRIVING 60 MPH. THE FAILURE OCCURRED WITHOUT WARNING. THE FAILURE WAS INTERMITTENT. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED TWO DAYS AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10930204December 6, 2016
SERVICE BRAKES, ELECTRICAL SYSTEM
MY 2009 DODGE SE JOURNEY HAS HAD SEVERAL PROBLEMS INCLUDING SOME UNDER OPEN RECALL,ELECTRICAL RECALL. HOWEVER MY BRAKES ARE VERY BAD,ABS LIGHT AND BRAKE LIGHT FREQUENTLY COME ON AND OFF. THE BRAKES ACT AS IF I HAVE NO BRAKES OR PRESSURE, UNTIL THEY ARE HALF WAY DOWN THEN THEY OVER ENGAGE CAUSING THE VEHICLE TO SUDDENLY STOP OR SIGNIFICANTLY SLOW AT UNSAFE PACE. I HAVE CONTACTED CHRYSLER THERE IS NO RECALL AT THIS TIME. THIS IS AN UNSAFE VEHICLE ALL AROUND AND COMPLETE RECALL SHOULD BE IN EFFECT. THIS PROBLEM HAS OCCURRED SINCE WE PURCHASED THE VEHICLE AND HAS NOT STOPPED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929913December 5, 2016
ENGINE, VISIBILITY/WIPER
NO HEAT FROM PASSENGER SIDE VENTS ON ANY SETTING, WHETHER DRIVING OR STATIONARY. AS A RESULT, DEFROST PERFORMANCE DOES NOT MEET FMVSS 103. FLUSHED HEATER CORE AND A LOT OF DEBRIS CAME OUT AND HEAT WORKED ON BOTH SIDES. NUMEROUS SIMILAR CASES HAVE BEEN REPORTED ONLINE. ATTACHED IMAGE IS OF SEDIMENT THAT CAME OUT DURING FLUSH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929997December 5, 2016
ELECTRICAL SYSTEM, VISIBILITY/WIPER
"TAKATA RECALL" MY DODGE JOURNEY WAS STATIONARY, I TUNED THE KEY AND MY WINDSHIELD WIPERS CAME ON, THEY WERE IN THE "OFF" POSITION BUT YET THEY ARE GOING BACK AND FOURTH. NONE OF MY LIGHTS EXCEPT THE FRONT AND BACK ARE WORKING, MY DASH IS DIMMED, AND IT SOUNDS LIKE MY CARS IS READY TO STALL. UPON LOOKING ONLINE, I SEE SEVERAL COMPLAINTS ABOUT THIS ISSUE, BUT I'M NOT SURE IF IT IS A RECALL...THIS IS A VERY BIG PROBLEM THAT NEEDS TO BE CORRECTED BY CHRYSLER/DODGE! 2009 144,000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929837December 4, 2016
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
BOUGHT THE 2013 DODGE JOURNEY BRAND NEW ON MARCH 2013. MY JOURNEY ONLY HAS LESS THAN 21,000 MILES ON IT AND YET THE V6 MISFIRES CAUSING THE GAS TO FILL THE (ALL THE WAY TO THE MUFFLER) BACK AND FRONT (ENGINE) OF THE VEHICLE, I FOUND THIS OUT WHEN I TURN ON MY CAR SATURDAY MORNING, THE CAR STARTED SHAKING AND I COULD SMELL THE GAS FUMES FILLING UP THE INSIDE IF THE CAR. I DROP IT OFF TO THE REPAIR SHOP AND I WAS TOLD, I WAS LUCKY THAT IT DIDN'T CAUGHT ON FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928500November 29, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
FOR THE LAST FOUR WEEKS MY VEHICLE JUST STOPS IN THE MIDDLE OF DRIVING AND SHUTS OFF THE STEERING WHEEL LOCKS AND THE CAR IS NOT MOVABLE FOR WELL OVER A FEW MINUTES. HAVE TAKEN THE VEHICLE TO BE CHECKED AND IT CLAIMS TO BE NOTHING BUT YET THE SAME PROBLEM PERSIST PLEASE ADVISE ME ON WHAT I SHOULD DO, THE VEHICLE IS AT 90,000 MILES AND I WANT TO FIGURE OUT THE PROBLEM PLEASE AND TY IN ADVANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928528November 29, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE THE VEHICLE WAS STATIONARY IN THE DRIVE POSITION ON AN INCLINE, IT ROLLED BACKWARDS. THE DEALER DIAGNOSED THAT THE VEHICLE WAS OPERATING NORMALLY AND NO FAILURE WAS IDENTIFIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. UPDATED 01/05/17*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928589November 29, 2016
STEERING
TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. WHILE DRIVING 40 MPH, THE POWER STEERING SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE POWER STEERING RETURN HOSE NEEDED TO BE REPLACED AND THE RACK AND PINION FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928134November 27, 2016
ENGINE
WHEN DRIVING, ENGINE LIGHT CONSISTENTLY CAME ON. HAD VEHICLE REPEATEDLY CHECKED. IT WAS DETERMINED MANIFOLDS WERE STICKING. HAD MANIFOLD MODULE REPLACED. THIS SOLVED THE PROBLEM FOR APPROXIMATELY 3 MONTHS. MANIFOLDS WERE AGAIN CHECKED TO ENSURE THEY WERE OPERATING PROPERLY. THEY WERE AND STILL ARE. HOWEVER, ENGINE LIGHT REMAINS ON INDICATING OTHERWISE. MECHANIC SAID IT IS A COMMON "FLUKE" IN THE CHRYSLER VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928032November 26, 2016
ENGINE
MY DODGE JOURNEY SXT 2009 HAS 121500 MILES ON IT AND THE STARTER HAS FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927799November 25, 2016
SERVICE BRAKES, ELECTRICAL SYSTEM
THE BRAKING SYSTEM HAS BEEN A SERIOUS PROBLEM FROM THE FIRST MONTH OF MY PURCHASE.CAR WAS PURCHASED IN 2011, ROTORS & PADS FRONT REPLACED. EVERY YEAR I REPLACE ROTORS, PADS CALIPERS, EVEN THE MASTER CYLANDER. RECENTLY AN ENTIRE TEAM OF MACHANICS WORKED SEVERAL HOURS ON THE CAR, ALL WERE FRUSTRATED THAT THEY COULD NOT CORRECT THE BRAKE PROBLEMS. SAID THEY HAVE NEVER SEEN ANYTHING LIKE THIS BEFORE IN THEIR EXPERIENCE. COST ME $1000.00! ANOTHER PROBLEM SHOWING UP IS THE CAR JUST SHUTS OFF WHILE DRIVING. THIS , AFTER THE KEY WAS RECALLED AND REPLACED. THIS HAS JUST HAPPENED TWICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927486November 22, 2016
ELECTRICAL SYSTEM, VISIBILITY/WIPER
INTERMITTENT NON-FUNCTION OF POWER WINDOWS, INTERIOR DOME LIGHTS AND DASH LIGHTS CANNOT BE ACTIVATED OR CONTROLLED WITH STEERING COLUMN CONTROLS, REAR WIPER WASHER MOTOR ACTIVATES WHEN REAR WIPER IS TURNED ON, BUT TURNS OFF WHEN THE CONTROLS ARE ADVANCED TO THE SPRAY FUNCTION. KEYLESS UNLOCK INTERMITTENTLY NON-FUNCTIONAL. TOOK VEHICLE TO DEALERSHIP AND WAS DIAGNOSED AS A FAULTY TOTALLY INTEGRATED POWER MODULE (TIMP). UNFORTUNATELY THE JOURNEY WAS OMITTED FROM THE TIMP RECALL CAMPAIGN LEAVING THE CUSTOMER ON THE HOOK FOR THE REPAIRS. THIS VEHICLE SHOULD BE ADDED TO THE RECALL LIST AS IT POSES A SAFETY RISK OF LACK OF WIPERS AND OTHER POSSIBLE SAFETY ISSUES WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927128November 21, 2016
ELECTRICAL SYSTEM
INTERMITTENT NON-FUNCTION OF POWER WINDOWS, INTERIOR DOME LIGHTS AND DASH LIGHTS CANNOT BE ACTIVATED OR CONTROLLED WITH STEERING COLUMN CONTROLS, REAR WIPER WASHER MOTOR ACTIVATES WHEN REAR WIPER IS TURNED ON, BUT TURNS OFF WHEN THE CONTROLS ARE ADVANCED TO THE SPRAY FUNCTION. KEYLESS UNLOCK INTERMITTENTLY NON-FUNCTIONAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927178November 21, 2016
UNKNOWN OR OTHER
WHILE VEHICLE IS PARKED IN APARTMENT COMPLEX PARKING LOT, FACTORY ALARM KEEPS GOING OFF. IN ORDER FOR IT TO STOP FUSES HAD TO BE TAKEN OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927275November 21, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V047000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927019November 18, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHEN ANY OF THE DOORS WERE OPENED, THE HORN SOUNDED AND THE WINDSHIELD WIPER BLADES MOVED APPROXIMATELY A HALF INCH. THE CONTACT BELIEVED THAT THE FAILURES COULD AFFECT THE LIGHTS AND THE BATTERY COULD LOSE POWER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED PROGRAM MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 162,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926380November 16, 2016
ELECTRICAL SYSTEM:SOFTWARE
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE AIR CONDITIONER EMITTED HOT AIR ON THE DRIVER SIDE AND COLD AIR ON THE PASSENGER SIDE INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS DUE TO A SOFTWARE ISSUE. THE VEHICLE WAS NOT REPAIRED BECAUSE THE MANUFACTURER DID NOT RELEASE THE SOFTWARE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925749November 14, 2016
SEATS
ON SEPTEMBER 28 2016 2:30 PM RIDING NORTH ON HWY 59 FROM KINGWOOD WE HAD JUST PASSED THRU SHEPPARD TX. WE HAD BEEN ON CRUISE AT 70 MPH SINCE CLEVELAND TX WHEN WE HEARD A LOUD EXPLOSION MY HEAD REST HAD EXPLODED AND PUSHED MY HEAD FORWARD FAST. MY HUSBAND WAS DRIVING AND HE THOUGHT I HAD BEEN SHOT BY A STRAY BULLET THE WAY MY HEAD BOLTED FORWARD.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10925771November 14, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V047000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT ALSO STATED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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