Dodge Journey Complaints

5,556 consumer complaints on file.

#11062984January 16, 2018
ELECTRICAL SYSTEM
WHILE DRIVING DOWN THE INTERSTATE AT APPROXIMETELY 65MPH MY DODGE JOURNEY SHUT OFF AND THEN RESTARTED AGAIN. LUCKILY I WAS ON A STRAIGHT AWAY AT THE TIME. WHILE RESEARCHING I FOUND OUT THAT OTHER JOURNEY'S FROM 2009-2010 HAVE HAD THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062993January 16, 2018
ENGINE
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE STALLED WHEN SHE APPROACHED A STOP SIGN AND A STOP LIGHT. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE VEHICLE WAS DRIVEN TO THE SHERMAN DODGE CHRYSLER JEEP RAM DEALER (7601 SKOKIE BLVD, SKOKIE, IL) WHERE THE VEHICLE WAS DIAGNOSED. THE DIAGNOSIS WAS UNDETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 87,035. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063016January 16, 2018
STEERING
UPON START UP IN COLD WEATHER POWER STEERING FLUID SHOOTS OUT FROM UNDER THE CAR. MAKES LOUD NOISE. I SEE OTHER VEHICLES FROM SAME YEAR ARE RECALLED BUT NOT MINE. CAR WAS PARKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062904January 15, 2018
ELECTRICAL SYSTEM
WHILE AT HOME, PARKED IN THE DRIVEWAY, THE HORN BEGAN TO BLOW ON ITS OWN AT 3 AM. THIS ALSO OCCURRED WHILE PARKED IN A PARKING LOT AT A GROCERY STORE AND WHILE PARKED IN THE PARKING LOT ON A SUNDAY AT CHURCH. IT CONTINUES TO BLOW AT RANDOM, WHILE PARKED, ANYWHERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062670January 14, 2018
STEERING
POWER STEERING GETS LEAK IN HOSE WITH EXTREME COLD WEATHER, CAUSING HARD STEERING AND TURNING, WHEEL WILL NOT TURN. STRAIGHT DRIVING IS OK BUT CAN HARDLY TURN WHEEL IF TURNING CORNER, IF U FILL FLUID LEVEL, FLUID LEAKS OUT AFTER FILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062364January 12, 2018
STEERING
SAFETY RECALL S08/NHTSA 16V-273 POWER STEERING RETURN HOSE AND FLUID COOLER .... THIS RECALL DESCRIBES EXACTLY WHAT HAPPENED TO MY VEHICLE .... UPON A VERY COLD WEATHER START UP MY POWER STEERING RETURN HOSE RUPTURED AND FAILED. I'M WONDERING WHY MY VEHICLE IS NOT COVERED UNDER THIS RECALL ..... I STARTED VEHICLE IN DRIVEWAY AT 7 IN THE MORNING AND THE OUTSIDE AIR TEMPERATURE WAS -18F. AS SOON AS THE VEHICLE STARTED THE RETURN LINE SPLIT SEVERAL INCHES ON THE TOP OF THE HOSE LINE AND LEFT A PUDDLE OF POWER STEERING FLUID IN MY DRIVEWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062135January 11, 2018
STEERING
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHILE DRIVING AT 30 MPH, THE POWER STEERING WAS DIFFICULT TO TURN LEFT OR RIGHT. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. A POLICE REPORT WAS FILED OF THE INCIDENT HOWEVER, THERE WAS NO CRASH. THE VEHICLE WAS TOWED AND TAKEN TO LARRY ROESCH CHRYSLER JEEP DODGE RAM (200 W GRAND AVE, ELMHURST, IL 60126, (630) 333-9121). THE VEHICLE WAS DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062202January 11, 2018
STEERING
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. AFTER STARTING THE VEHICLE, IT WAS DISCOVERED THAT THE POWER STEERING MALFUNCTIONED AND THE STEERING WHEEL WAS VERY DIFFICULT TO TURN IN EITHER DIRECTION. UPON INSPECTION, IT WAS DISCOVERED THAT THE POWER STEERING FLUID LEAKED FROM THE VEHICLE ONTO THE GROUND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT CALLED THE LOCAL DEALER (BROOKDALE LUTHER DODGE, 952-258-8511) IN REFERENCE TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 151,000. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061621January 10, 2018
POWER TRAIN
I WAS DRIVING THE VEHICLE AND IT JUST LOSS POWER. LUCKILY THERE WERE NO CARS BEHIND ME. THE CAR WILL TURN ON BUT WON'T DRIVE. HAD IT TOWED TO SHOP AND FOUND OUT TRANSMISSION WAS GONE. I JUST PURCHASED VEHICLE IN OCT 2016, HOW CAN TRANSMISSION BE GONE. WARRANTY JUST EXPIRED 3000 AGO. AND DEALERSHIP PURCHASED FROM DIDN'T WANT IT OFFER ANY ASSISTANCE WITH THIS. I HAVE RESEARCHED THERE HAVE BEEN 3 RECALLS (S44) ALREADY FOR SAME ISSUE BUT NO ONE NOTIFIED ME ABOUT THIS EARLIER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061972January 10, 2018
STEERING
NO POWER STEERING IN THE MORNING. TOOK IT TO THE MECHANIC AND HE SAID THE POWER STEERING HOSE RUPTURED. WE HAD SUB-BELOW TEMPERATURES IN NORTHWESTERN MINNESOTA LAST WEEK. IT IS THE SAME AS RECALL #16V-273, BUT I DO NOT HAVE AN OPTIONAL BLOCK HEATER, SO IT IS NOT COVERED. WHICH REALLY DOESN'T MAKE ANY SENSE AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061406January 9, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM:HORN, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. ON SEVERAL OCCASIONS, THE HORN INADVERTENTLY HONKED. THE VEHICLE WAS TAKEN TO SUBURBAN CHRYSLER DODGE JEEP RAM OF GARDEN CITY LOCATED AT 32850 FORD RD, GARDEN CITY, MI 48135 (734) 421-5700 WHERE THE HORN WAS DISCONNECTED. THE CONTACT STATED THAT THE FAILURE RECURRED. WHILE ATTEMPTING TO REMOVE THE KEY FROM THE IGNITION, THE KEY WAS STUCK IN THE IGNITION AND HAD TO BE FORCEFULLY REMOVED. ON SEVERAL OCCASIONS, THE KEY FOB FAILED TO OPERATE AND DRAINED THE BATTERY. THE ENGINE WARNING INDICATOR ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS ADVISED TO TAKE THE VEHICLE BACK TO THE DEALER. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE KEY FOB NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 51,284.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061256January 8, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE'S ELECTRICAL SYSTEM KEPT MALFUNCTIONING AND THE WINDSHIELD WIPERS WOULD NOT SHUT OFF. OCCASIONALLY, THE HEADLIGHTS WOULD NOT TURN OFF ALSO AND THE TURN SIGNALS WOULD NOT WORK. THERE WERE NO WARNING INDICATORS ILLUMINATE BEFORE THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER (HENKEL CHRYSLER JEEP DODGE, 1275 W DICKMAN RD, SPRINGFIELD, MI 49037 (800) 865-6185), BUT WAS NOT DIAGNOSED. THE BATTERY WAS RESET; HOWEVER, THE FAILURE RECURRED NUMEROUS TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11060653January 5, 2018
FUEL/PROPULSION SYSTEM, SUSPENSION
MY CATALYTIC CONVERTOR IS BAD, AND I'M ONLY AT 85,286 MILES. I CAN'T BELIEVE THIS PART IS ALREADY BAD ON A 2 YEAR OLD CAR. THIS HAPPENED WHEN I WAS DRIVING, AND MY CHECK ENGINE LIGHT CAME ON. NOTHING SPECIFIC HAPPENED THAT SHOULD CAUSE THIS ISSUE. ALSO, MY STRUTS ARE LEAKING. I DIDN'T EVEN KNOW THIS UNTIL I HAD MY CAR CHECKED AT THE DEALERSHIP. WHY ARE THESE PARTS FAILING ALREADY?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11060796January 5, 2018
UNKNOWN OR OTHER
THE FACTORY INSTALLED HEADLAMPS ARE TOO DIM IN COMPLETE DARKNESS. I REPLACED MINE OUT WITH SYLVANIA BRIGHT WHITE LIGHTS AT A COST OF AROUND $50.00. I ALSO REPLACED THE HEADLIGHTS ON MY PREVIOUS CAR, A 2013 DODGE AVENGER. I THINK DODGE NEEDS TO CONSIDER HOW THIS AFFECTS NIGHT-TIME DRIVING ON THESE MODELS. I THINK IT IS VERY UNSAFE TO DRIVE IN THE DARK OR FOG WITH THOSE OLD LIGHTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058446January 4, 2018
STEERING
FOR THE FOURTH TIME NOW I HAVE HAD TO HAVE MY VEHICLE IN TO HAVE THE POWER STEERING HOSE REPLACED!!!! AND OF COURSE, I AM AM BEING TOLD THIS VEHICLE DOES NOT HAVE A FACTORY BLOCK HEATER INSTALLED SO IT IS NOT COVERED UNDER THE RECALL. I HAVE NEVER BEEN SO DISAPPOINTED BY A COMPANY IN ALL MY LIFE!!!! EACH TIME THIS HAS HAPPENED IT HAS CAUSED A HUGE INCONVENIENCE FOR ME AND MY FAMILY. THE FIRST TIME THE VEHICLE WAS PARKED AT A SCHOOL FUNSTION. STARTED IT, LET IT RUN FOR ABOUT 5 MIN AND WHEN I ACCELERATED TO LEAVE MY POWER STEERING WAS GONE. SECOND TIME, I WAS PARKED, WENT TO START IT AND WENT TO LEAVE. AGAIN, NO POWER STEERING. THIRD TIME I WAS PARKED IN A LOT FOR SHOPPING. I STARTED IT, WENT TO LEAVE AND NO POWER STEERING. THE FOURTH TIME THE VEHICLE WAS PARKED IN MY GARAGE. I STARTED IT REMOTELY. WHEN I WENT TO BACK OUT OF THE GARAGE THERE WAS NO POWER STEERING. IN THE MIDDLE OF WINTER NO LESS!!!! I WAS LEFT ONTHE SIDE OF ROAD WITH MY TWO KIDS LAST FRIDAY WHEN THE TEMPERATURE HERE IN MN WAS -20. ARE YOU KIDDING ME?!?! ALL OF THESE OCCURRENCES HAVE HAPPENED INT HE DEAD OF WINTER. NOT TO MENTION THE HUNDREDS OF DOLLARS I HAVE TO KEEP ON PAYING TO HAVE THIS FIXED. THIS IS A KNOWN ISSUE WITH THIS YEAR MAKE AND MODEL, BUT I CAN'T BE COMPENSATED UNDER THE RECALL BECAUSE IT DOESN'T HAVE A BLOCK HEATER?. A BLOCK HEATER HAS NOTHING TO DO WITH POWER STEERING HOSES BLOWING OFF ON START UP IN WINTER. I REALLY NEED HELP AS I AM SINGLE MOM WITH TWO KIDS AND CONNOT AFFORD TO CONTINUE TAKING TIME OFF FROM WORK TO TAKE MY VEHICLE IN FOR THIS PROBLEM. ANY HELP OR INFORMATION YOU MAY BE ABLE TO PROVIDE IS GREATYL APPRECIATED!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058224January 3, 2018
ELECTRICAL SYSTEM
CAR STALLED WHILE TURNING A CORNER. IT HAS HAPPENED BEFORE WHEN DRIVING DOWN THE ROAD. IT SOUNDS LIKE RECALL NO.L02.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058262January 3, 2018
AIR BAGS, STEERING
THE CAR LOST POWER WHILE DRIVING UNABLE TO STEER OR STOP AND CAUSED A CRASH INJURING THE DRIVER AND TOTALING THE CAR *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058277January 3, 2018
AIR BAGS, SERVICE BRAKES, ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED AND THE AIR BAG, THROTTLE CONTROL, AND TIRE PRESSURE WARNING INDICATORS ILLUMINATED INTERMITTENTLY, ALONG WITH THE KEY FOB LIGHT. THE CONTACT MENTIONED THAT THE STEERING WHEEL SEIZED AND THE BRAKES FAILED TO OPERATE, CAUSING THE VEHICLE TO CRASH INTO THE WOODS. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A SPRAINED RIGHT ARM THAT NEEDED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE DIAGNOSIS WAS UNDETERMINED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,000. *TT
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11058281January 3, 2018
FUEL/PROPULSION SYSTEM
WHILE IN DRIVE FOR THE AUTOMATIC TRANSMISSION OR AUTO-SHIFT OPTION, WHETHER IN MOTION OR NOT, THE GEARSHIFT DOES NOT LOCK MOVING THE SHIFT KNOB FROM DRIVE TO ANY GEAR ABOVE NEUTRAL. MOST GEARSHAFTS IN AUTOMATIC TRANSMISSION VEHICLES LOCK AT NEUTRAL AND THE BRAKE MUST DEPRESS BEFORE GOING INTO REVERSE OR PARK. THIS VEHICLE HAS NO SUCH PREVENTATIVE METHOD AGAINST PERMANENT DAMAGE TO THE DRIVETRAIN/TRANSMISSION/ENGINE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11058345January 3, 2018
ENGINE, UNKNOWN OR OTHER
SOMETIMES WHILE DRIVING, MY VEHICLE JUST SHUTS OFF FOR NO REASON. IT SHUTS OFF WHILE THE VEHICLE IS IN MOTION. ALSO SOMETIMES WHEN I TURN THE HEATER OFF THE VEHICLE SHUTS OFF. IT HAS HAPPENED ONCE WHILE IN MOTION AND ONCE WHILE STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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