Dodge Journey Complaints

5,556 consumer complaints on file.

#11076569March 6, 2018
UNKNOWN OR OTHER
TENGO PROBLEMAS CON EL MDULO DE CONTROL DEL SISTEMA ANTIBLOQUEO DE FRENOS (ABS) YA QUE EL DEALER ME HA DADO GARANTIA VARIAS VECES PERO NECESITO SABER SI HAY ALGUN RECALL POR QUE NO ME HAN AVISADO Y YA LA HA DAADO VARIAS VECES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076180March 4, 2018
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
I HAVE A 2010 DODGE JOURNEY BOUGHT IT A WEEK AGO WITH 108K MILES AFTER I BROUGHT IT HOME HORN WOULD GO OFF BY ITSELF HAD TO PULL THE FUSES OUT TO GET IT TO STOP AND NOW RECENTLY WHEN TRYING TO ACCELERATE THE RPM WILL GO TO 5000 AT A SPEED OF 40 MPH AND WON'T SHIFT AND IT WILL COST ME A FORTUNE TO GET IT DIAGNOSED AND REPAIRED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076020March 3, 2018
ELECTRICAL SYSTEM, SEATS, EXTERIOR LIGHTING
HORN HONKS WHILE DRIVING WINDOWS ROLL DOWN DOORS LOCK AND WILL NOT UNLOCK SEAT MOVES DASH LIGHTS ALL COME ON HAPPENS WHILE PARKED AND CAN'T STOP HORN WILL NOT LET INTO CAR REPLACED MANY BATTERIES AND HAVE NO ANSWER FROM DEALERS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076023March 3, 2018
POWER TRAIN, UNKNOWN OR OTHER
THE VEHICLE OCCASIONALLY WILL NOT START, SOMETIMES IF YOU TURN THE KEY AND PUT IT IN NEUTRAL IT MAY START BUT NOT ANLWAYS. BATTERY AND STARTER ARE NEW. ALL ELECTRICAL IS GOOD. THE ISSUE IS AN UNRESOLVED PROBLEMS AND I HAVE SEEN SEVERAL FORUMS WITH THIS COMPLAINT ON THE DODGE JOURNEY. NO MECHANIC CAN PINPOINT WHAT CAUSES THIS. I'VE BEEN STUCK SEVERAL TIMES FOR HOURS DUE TO THE VEHICLE NOT STARTING. IT MAY BE SOME SECURITY GLITCH OR SOMETHING. DODGE NEEDS TO RECALL THIS AND GET IT FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076010March 2, 2018
ELECTRICAL SYSTEM
BOUGHT CAR JANUARY 23 ,2018. ON FEBRUARY 28, 2018 WENT TO STORE AND CAME OUT AND TRIED TO GET IN VEHICLE, HOWEVER THE LOCKS WOULD NOT OPEN. I GOT THE KEY OUT AND OPENED THE DOOR. THERE WAS NO POWER WHATSOEVER TO THE VEHICLE. CALLED AAA FOR A JUMP. THEY TESTED BATTERY AND SAID IT WAS FINE, TRIED TO JUMP IT, BUT WOULD NOT START. HAD TO GET TOWED TO DEALERSHIP. THEY HAVE HAD THE CAR AND HAVE NOT BEEN ABLE TO FIGURE OUT WHAT IS WRONG SO FAR (AS OF 3/2/18). THE VEHICLE WAS PARKED WHEN THIS SITUATION OCCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076008March 2, 2018
ENGINE, VEHICLE SPEED CONTROL:CRUISE CONTROL
THIS WAS A RENTAL CAR FROM AVIS. WHILE DRIVING AT APPROX 70MPH WITH THE CRUISE CONTROL ENGAGED, THE WINDSHIELD WIPERS CAME ON BY THEMSELVES, ALL DIAL INSTRUMENTS WENT TO ZERO AND ALL THE ELECTRONIC ALERTS (OIL, OVER HEAT, TIRE PRESSURE, ETC) ANNUNCIATED. THE THROTTLE REMAINED LOCKED AT THE CRUISE SETTING AND WOULD NOT DISENGAGE WITH ACTIVATION OF THE BRAKES OR CRUISE CONTROL BUTTON. I WAS ABLE TO OVER POWER THE ENGINE WITH THE BRAKES AND GET THE CAR TO THE SIDE OF THE ROAD. IT WAS STILL RUNNING AT AN ENGINE SPEED TO SUPPORT 70MPH AND FIGHTING THE BRAKES. THE PUSH TO START/STOP ENGINE CONTROL WOULD NOT WORK. I EVENTUALLY GOT THE CAR INTO JUST RAP AND THEN PARK. AT THIS TIME, IT WOULD NOT TURN OVER. A WEAKER PERSON WOULD MOST CERTAINLY BEEN INVOLVED IN A BAD ACCIDENT. I WAS CONCERNED THE CAR WOULD CATCH ON FIRE AS THE BRAKES SMOKED SIGNIFICANTLY. [XXX] [XXX]. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076019March 2, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, EXTERIOR LIGHTING
HORN HONKS WHILE DRIVING, ELECTRIC SEAT MOVES, LIGHTS FLASH, AND WINDOWS ROLL DOWN ALL DOORS LOCK AND WILL NOT UNLOCK, WILL ALSO DO WHILE PARKED AND YOU CAN'T UNLOCK TO GET INTO CAR. HAPPENS DAILY SINCE 2-1-18
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075680March 1, 2018
SERVICE BRAKES
I APPLIED MY BRAKES AND THEY BECAME SPONGY THEN SHORTLY AFTER THAT THE BRAKES ALMOST WOULD NOT STOP. VEHICLE IS UNSAFE TO DRIVE. THE BRAKES BEGAN TO BOTTOM OUT EVEN WHEN APPLIED WHILE IN PARK. THERE IS NO LOSS OF BRAKE FLUID IN MASTER CYLINDER. SUSPECT ABS SYSTEM. THERE WAS A RECALL TO FIX ABS FAILURE THAT THE DEALER DID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075218February 27, 2018
STEERING
POWER STEERING RETURN LINE HOSE KEEP LEAKING. I DON'T KNOW WHY IT LEAKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075306February 27, 2018
SEAT BELTS
THE SEATBELT ON DRIVERS AND PASSENGER SIDE DOES NOT LOCK IN PLACE AND WILL NOT GO IN AND OUT.BEEN LIKE THIS SINCE THE DAY WE BOUGHT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074932February 26, 2018
ELECTRICAL SYSTEM
LEFT AND RIGHT HORN ACTIVATED AT RANDOM WHILE DRIVING AND PARKED, NIGHT AND/OR DAY. DEALERSHIP CAN NOT PIN POINT THE PROBLEM. SEVERAL COMPLAINTS ON THIS PROBLEM ALL OVER THE INTERNET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074633February 24, 2018
SEAT BELTS
MY SEAT BELT UNBUCKLES ITS SELF WHEN DRIVING. IT WILL NOT LATCH INTO THE BUCKLE PROPERLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074538February 23, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING
MY BATTERY DIED AT YEAR AND A HALF, OF 3 YEAR WARRANTY. AFTER GOING SEVERAL ROUNDS AND UP TO MANAGER, THEY REPLACED THE DEFECTIVE BATTERY. I HAD RCVD INFO ON RECALL T47, W/AIRBAGS AND STEERING WIRING ISSUE, SO HAD THAT TAKEN CARE OF ALSO. I P/U JOURNEY, ON MY WAY HM THE ESC LIGHT KEPT COMING ON AND BRAKES WOULD LOCK UP, CAR WOULD PULL TO THE LEFT AND ALOT OF RATTLING UNDER THE FRONT END, PULLING ME INTO OTHER LANE. IT WAS DRY, NO RAIN ON A STRAIGHT ROAD. CALLED HAD TO WAIT 4 DAYS TO TAKE BACK IN, TOLD THEY FORGOT TO RE-INITIALIZE ABS SYSTEM AND THAT THE BATTERY BEING DISCONNECTED CAUSED ISSUE, I ASKED WHY IT DIDN'T HAPPEN AFTER 1ST BATTERY WAS REPLACED, THEY DIDN'T KNOW. ON MY WAY HOME, THE ISSUE WAS BACK, TOOK IT BACK TO LHMILLER DODGE, WAS THEN TOLD THAT THEY NEED TO DIAGNOSE, SAYING IT COULD BE CLOCK SPRING/AXLE/DRIVESHAFT/DIFFERENTIAL AND IT WILL COST SEVERAL HUNDREDS JUST TO DIAGNOSE. I ASKED IF THEY COULD REPLACE THE INITIAL RECALLED R16 ESC PART AND WAS TOLD THAT WOULD BE AT MY EXPENSE. I WAS TOLD THAT THEY DID NOT OPEN THE STEERING WHEEL/SHAFT TO HAVE CAUSED THE ISSUE W/CLOCK SPRING DURING T47 REPAIR. THE INSTRUCTIONS ON REPLACEMENT SHOW THAT THEY WOULD HAVE TO OPEN IT AND BE IN DIRECT CONTACT W/CLOCK SPRING. THEY ARE WANTING TO PAY FOR WHAT WAS NOT REPLACED AND WHAT THEY DAMAGED. MY CAR IS STILL HAVING THE ISSUE AND I THINK THEY SHOULD REPLACE THE ESC PART AND CLOCK SPRING AT NO CHARGE. I DON'T HAVE MONEY TO GET A DIAGNOSIS AND THEN HAVE TO PAY ADDITIONAL FOR REPAIR. THE ESC LIGHT COMES ON WHILE I AM IN PARK AND WHILE DRIVING ON STRAIGHT CITY ROADS, IT ENGAGES AND THE VEHICLE STARTS TO SLOW DOWN LIKE IT IS GOING TO STALL AND YOU CANNOT APPLY GAS OR IT PULLS MORE. BEFORE I TOOK IT IN FOR THE WARRANTIED BATTERY AND RECALL, I HAD NO ISSUES WITH THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074215February 22, 2018
SERVICE BRAKES, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE HEATER WORKS GREAT ON THE DRIVERSIDE AND BLOWS COLD ON THE PASSENGER SIDE NO MATTER WHAT YOU DO.AUTOSTART DOESN'T WORK WHEN IT'S COLD OUT, THOUGHT THAT WAS THE POINT OF IT BUT GUESS NOT.MAKES A REALLY LOUD WINDING NOISE WHEN I STARTING IT,ALSO GOES INTO GEARS HARD MOST OF THE TIME. GOT THE HARD TO FIND 225/55/19 TIRES ON IT AND MY BRAKES MAKE A LOT OF NOISES. MY FRONT END MAKES A BUNCH OF POPPING AND GRINDING WHEN TURNING LEFT OR RIGHT GOING FORWARD OR BACKWARDS, HEATSHEILD IS FALLING OFF AROUND THE DRIVESHAFT. SERVICE ALL WHEEL DRIVE LIGHT COMES ON OFTEN, THE PARK ASSIST STOPPED WORKING ,TAILLIGHTS FLICKERING OFTEN, ONE OF MY FOBS WORKS WHEN IT WANTS TO EVEN WITH A NEW BATTERY.DRIVER SEAT IS ALSO STARTING TO ACT UP TO HAVING TO WIGGLE THE SWITCH AROUND TO MAKE IT WORK. NO ONE WANTS TO FIX THE PROBLEMS WITH MY JOURNEY RT MAKING ME REGRET GETTING THIS SUV I WAS PRACTICALLY FORCED INTO BUYING/TRADING IT AND WHEN I WENT TO THE PLACE OF PURCHASE A FEW DAYS AFTER GETTING WAS PROMISED THESE ISSUES FIXED AND I'M STILL WAITING WILL NOT PUT MY CHILDREN IN THIS CAR GOING TO GET RID OF THIS NIGHTMARE SOON AS I GET THE CHANCE SINCE THIS SO CALLED 4STAR SAFETY RAITING IS BS DON'T FEEL SAFE AT ALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073884February 20, 2018
STEERING
BLEW ANOTHER (NHTSA ID INCIDENT NUMBER: 11061972) POWER STEERING HOSE THIS MORNING, SIX WEEKS AFTER GETTING IT FIXED ON 1/08/2018 IN THE NORTHWESTERN MINNESOTA. COLD WEATHER. RELATED TO RECALL RECALL #16V-273. IT WAS RUNNING STATIONARY, JUST WARMING UP TO LEAVE FOR THE MORNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073202February 16, 2018
POWER TRAIN
IT STALLS WHILE IN GEAR AND MOVING AUTOMATIC TRANSMISSION. WORSE WHEN TEMPS ARE COLDER OUTSIDE. CURRENTLY 99000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073239February 16, 2018
SERVICE BRAKES, ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE BEGAN TO SHAKE AND THERE WERE SQUEALING NOISES AND A VIBRATION FROM THE FLOORBOARD. THE VEHICLE WAS TOWED TO CHAMPION CHRYSLER JEEP DODGE IN INDIANAPOLIS, INDIANA WHERE IT WAS DETERMINED THAT THE POWER TRAIN UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, THE CONTACT STATED THAT THE BRAKES AND ELECTRICAL SYSTEM MALFUNCTIONED. THE VEHICLE WAS REPAIRED AT LEAST THIRTY TIMES BY VARIOUS DEALERS SINCE 2013. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073255February 16, 2018
STEERING
LOW PRESSURE POWER STEERING HOSE RUPTURED AND BEGAN LEAKING UPON START UP IN COLD WEATHER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061829February 15, 2018
AIR BAGS
2013 DODGE JOURNEY. CONSUMER WRITES IN REGARDS TO ISSUES WITH AIRBAG DEPLOYMENT DURING AN AUTOMOBILE ACCIDENT. *LD THE CONSUMER STATED THE VEHICLE WAS INVOLVED IN AN ACCIDENT WHERE THE AIR BAGS DID NOT DEPLOY. THE MANUFACTURER ADVISED THAT THERE WERE RECALL NOTICES SENT TO THE CONSUMER. *JS **RELATED VOQ 11072469**BES *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11073134February 15, 2018
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED AND SHUT OFF. THE CONTACT ALSO INDICATED THAT THE FUEL GAUGE INDICATOR DISPLAYED INACCURATE INFORMATION AND INDICATED THAT LESS FUEL WAS IN THE TANK THAN THE ACTUAL AMOUNT. THE FAILURES WERE NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 132,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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