Dodge Journey Complaints

5,556 consumer complaints on file.

#11091116April 30, 2018
ELECTRICAL SYSTEM
HORN BEGAN TO RANDOMLY HONK WHILE OFF, UNOCCUPIED. CONTINUED TO RANDOMLY HONK WHEN DRIVEN ALSO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090975April 30, 2018
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
I HAVE BEEN HAVING ISSUES WITH SEVERAL THINGS. FIRST WHEN I STOP THE CAR IT ACTS LIKE IT DOESN'T WANT TO STOP. IT WILL ACTUALLY COME TO A BUMPY STOP FINALLY. ANOTHER ISSUE IS THAT THE CHECK ENGINE LIGHT KEEPS COMING ON. AFTER HAVING THE COMPUTER CHECKED THE CODE WAS FOR THE CATALICK CONVERTER NOT FUNCTIONING. THE LAST ISSUE HAPPENED YESTERDAY AND WHENI WAS DRIVING MY CAR DECIDED TO DECELERATE FOR NO REASON. I WAS LUCK I WAS ON A FARM MARKET ROAD AND NOT A MAJOR HIGHWAY. I HAVE CHECKED FOR RECALLS ON MY VEHOCLE VIA VIN NUMBER. HOWEVER MY SPECIFIC VIN IS NOT LISTED, BUT I AM EXPERIENCING SOME OF THE SAME PROBLEMS THAT ARE ASSOCIATED WITH THE RECALLS. THE DEALERSHIP WILL NOT HELP BECAUSE MY VEHICLE IS NOT LISTED IN THE RECALL LIST. I FEAR THAT I AM GOING TO GET IN A WRECK BEFORE THIS COMPANY RECALLS ALL OF ITS DEFECTIVE VEHICLES!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091019April 30, 2018
AIR BAGS
I HAVE HAD TWO HEAD REST AIR BAGS DEPLOYED FOR NO REASON AND WITHOUT WARNING. FIRST IT WAS THE DRIVER SEAT IN WICH DODGE REPLACED AFTER WARRANTY HAD EXPIRED NOW THE PASSENGER SEAT HEAD REST AIR BAG HAS DEPLOYED FOR NO REASON AND DODGE IS REFUSING TO REPLACE THIS ONE. DODGE WAS UNABLE TO TELL ME IF THESE AIR BAGS WERE MADE BY THE TAKATA COMPANY. THE FIRST TIME IT HAPPEN MY WIFE HAD JUST PULLED INTO THE GARAGE AND WAS SETTING IN THE CAR TALKING ON THE PHONE WHEN IT DEPLOYED HITTING HER IN THE BACK OF THE HEAD. THE SECOND TIME THE PASSENGER SIDE WAS NOTICE DEPLOYED WHILE GETTING IN THE CAR IN THE GARAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090838April 29, 2018
UNKNOWN OR OTHER
WHEN I MAKE A STOP IN A STREET WITH STOP SIGNS, ITHEN ACCELERATE QUICKLY THE VEHICLE TREMBLES HARD, IS LIKE TURNING ON THE ENGINE AGAIN...I HAVE THE SMALL MOTOR MODEL. IS SO HARD THAT SOMETIMES I PREFER TO STOP FOR 5 SECS, JUST CAN'T PARTIALLY STOP, IF I REDUCED THE SPEED BUT NOT STOP COMPLETELY THEN ACCELERATE GENTLE, NOT HARD, IT STILL DO IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090211April 26, 2018
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), ENGINE
WHILE RAINING I HAD WENT TO TURN AND THE POWER STEERING HAD GONE. I HAD LITTLE TO NO CONTROL OVER MY 2012 DODGE JOURNEY. WARNING LIGHTS COME AND MAINLY THE AIRBAG LIGHT WHEN TURNING. THE BATTERY BEEN REPLACED AND I HAD A RECALL PREFORMED FOR LAKE OF WIRING COVERS. I HAVE TAKING IT TO TWO DIFFERENT DEALERSHIPS AND THEY DO NOT TAKE ME SERIOUS. ALWAYS TRYING TO GET ME TO BUY A NEW CAR. INSTEAD OF FIXING MY CURRENT ONE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090177April 25, 2018
SERVICE BRAKES
OVER THE LAST 3 YEARS I HAVE HAD AN EXCESSIVE AMOUNT OF WORK DONE ON MY BRAKES. ON THE FRONT WHEELS, BOTH HAVE HAD 3 NEW SETS OF ROTORS, 2 OF WHICH HAD TO BE RESURFACED, 3 SETS OF BRAKE PADS, 2 NEW CALIPERS FOR THE LEFT AND 1 FOR THE RIGHT, 1 BRAKE HOSE AND 1 HUB BEARING FOR THE LEFT. THE REAR TIRES HAVE HAD A NEW SET OF ROTORS, WHICH WERE RESURFACED TODAY, AND A NEW HUB BEARING ON THE REAR LEFT. THE VEHICLE HAS NEVER BEEN WRECKED, AND I CAN CONFIDENTLY SAY MY DRIVING IS NOT THE CAUSE OF THIS ISSUE. WHEN THE BRAKES HAVE GONE BAD, I HEAR A SQUEAL, THERE IS VIBRATION IN THE WHEEL AND THE BRAKE PEDAL, AND THE CAR WOULD PULL TO THE LEFT OR THE RIGHT, DEPENDING ON WHICH CALIPER NEEDED TO BE REPLACED. THIS IS A SERIOUS SAFETY HAZARD THAT NEEDS TO BE ADDRESSED ON A MUCH HIGHER LEVEL THAN ON THE CONSUMER'S DIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089847April 24, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. WHILE DRIVING 40 MPH, THE REAR OF THE VEHICLE SHIFTED TO THE LEFT AND THE CHECK ENGINE, BRAKE, AND ABS WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ANTI-LOCK BRAKE SYSTEM AND ELECTRONIC STABILITY CONTROL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS LATER TAKEN TO FIVE STAR CHRYSLER DODGE JEEP RAM MACON (3068 RIVERSIDE RD, MACON, GA 31210, (478) 287-1907), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 52,244.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089874April 24, 2018
VEHICLE SPEED CONTROL, POWER TRAIN
TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE FAILED TO ACCELERATE. IN ADDITION, WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE MADE A WHINING NOISE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND THE FAILURE PERSISTED. THE CONTACT ALSO STATED THAT WHEN ATTEMPTING TO REVERSE, THE VEHICLE WOULD JERK AND FAILED TO REVERSE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089886April 24, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 25 MPH, A GRINDING NOISE WAS HEARD WITHOUT WARNING WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO CROWN DODGE OF FAYETTEVILLE (436 N MCPHERSON CHURCH RD, FAYETTEVILLE, NC 28303, 910-920-9613) WHERE IT WAS DIAGNOSED THAT THE BRAKE PADS WERE NOT FITTED CORRECTLY ON THE CALIPERS AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. SEVERAL WEEKS LATER, THE VEHICLE WAS TAKEN BACK TO THE DEALER WERE THE FRONT DISC BRAKE PADS WERE REPLACED. THE CONTACT STATED THAT THE BRAKE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 70,644.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089948April 24, 2018
STEERING
MY STEERING WHEEL LOCKED UP WHILE DRIVING TWICE. I HAVE TAKEN IT TO THE MECHANIC TO GET IT FIXED PRIOR TO DRIVING ANY FURTHER. THE FIRST TIME I WAS TURNING RIGHT, THE 2ND TIME I WAS COMING UP TO A STOP LIGHT. I WAS ABLE TO TURN MY CAR OFF THEN BACK ON AND IT WORKED. TERRIFYING EXPERIENCE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089962April 24, 2018
AIR BAGS, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MASTER WINDOW SWITCH QUIT WORKING, BOUGHT A NEW SWITCH THAT DIDNT FIX IT AND SO I DID SOME RESEARCH AND SEE THERE WAS A RECALL ON THESE VEHICLES FOR THE COPYRIGHT 2011, CHRYSLER GROUP LLC, ALL RIGHTS RESERVED FEBRUARY 2011 DEALER SERVICE INSTRUCTIONS FOR: SAFETY RECALL K07 FRONT DOOR WIRING HARNESSES 2009 (JC) DODGE JOURNEY NOTE: THIS RECALL APPLIES ONLY TO THE ABOVE VEHICLES BUILT FROM NOVEMBER 01, 2007 THROUGH NOVEMBER 07, 2008 (MDH 110122 THROUGH 110723) WHICH ALSO EFFECTS MY LIGHTING AND POSSIBLY AIRBAGS . I HAVE CHILDREN THAT'S NOT ACCEPTABLE .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089209April 21, 2018
ELECTRICAL SYSTEM, ENGINE
THESE CARS HAVE MASSIVE OIL LEAKS FROM BAD SEALS ON THE OIL COOLER AND FILTER HOUSING ASSEMBLY. THIS CAN CAUSE YOUR ENGINE FAILURE OR A FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089138April 20, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING, THE VEHICLE LIGHTING, HORN, AND ALARM ENGAGED INDEPENDENTLY. THE FAILURES WERE EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO TWO UNKNOWN DEALERS FOR DIAGNOSTIC TESTING, BUT AN ELECTRICAL FAILURE CODE WAS UNABLE TO BE PRODUCED. THE CONTACT REPLACED THE BATTERY HIMSELF IN AN ATTEMPT TO CORRECT THE FAILURE; HOWEVER, IT WAS NOT CORRECTED. THE CONTACT RECENTLY TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS A FAILURE IN THE STEERING WHEEL IGNITION AREA. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089023April 19, 2018
STEERING
TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND BECAME EXTREMELY DIFFICULT TO TURN IN EITHER DIRECTION, ESPECIALLY WHILE TURNING LEFT. THE DEALER (BROWN-DAUB DODGE/CHRYSLER/JEEP/RAM OF BATH AND DODGE TRUCK CENTER, 7720 BETH-BATH PIKE BATH, PA, (610) 837-9303) WAS NOTIFIED OF THE FAILURE, AND INDICATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V273000 (STEERING). THE DEALER STATED THAT THE VEHICLE WOULD NEED TO BE DIAGNOSED TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER CONFIRMED THAT THE VEHICLE WAS EXCLUDED FROM THE RECALL AND SUGGESTED THAT THE DEALER DIAGNOSE AND REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000. *TT *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088799April 18, 2018
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), STEERING
POWER STEERING MAKES A WHINNING SOUND WHEN STARTING THE SUV. THE AIRBAG LIGHT WILL NOT TURN OFF AND THE ENGINE LIGHT IS ON DUE TO ELECTRICAL ISSUES. MY IGNITION ALSO SLIPS WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088928April 18, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 20 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO STOP THE VEHICLE. THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. IN ORDER TO STOP THE VEHICLE, THE BRAKE PEDAL HAD TO BE PUMPED SEVERAL TIMES. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD, WAITED A FEW MINUTES, AND WAS ABLE TO DRIVE THE VEHICLE HOME. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 113,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088582April 17, 2018
UNKNOWN OR OTHER
VEHICLE WOULD NOT START AFTER IT WAS RUNNING FOR 20 MIN. HAD INTERIOR LIGHTS, HORN, WIPERS BUT NO START. ALSO HAPPENED WHEN OUT FOR 1/2 DAY AND BACKED INTO DRIVEWAY TO EMPTY CAR, WENT TO START CAR TO MOVE IT, WOULDN'T START. OUTSIDE TEMPS WERE IN THE 80'S. CALLED FOR JUMP FROM STATEWIDE ROAD SERVICE (DID NOT START) CALLED AAA SERVICE (GOT TO START AFTER 5 TRIES) COOL TEMPS ON SUNDAY CAR STARTED. TOOK TO ROBIN FORD WHERE IT WAS PURCHASED. VEHICLE WAS PARKED IN MY DRIVEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088408April 16, 2018
ENGINE
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS DIAGNOSED AT THE SCENE BY AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT OF A CAMSHAFT POSITION SENSOR CIRCUIT BANK ONE FAILURE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER WAS NOT CONTACTED FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11085136April 15, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
I TOOK MY CAR FOR RECALL FEW DAYS AGO FOR STEERING AND COVER FOR THE ENGINE NOW MY CAR WONT START THE COMPUTER AND EVERYTHING IS NOT WORKING EVERYTHING IS LOCKED I HAVE NO ISSUES BOFOREE THE RECALL.ITS SITTING THERE NOT ABLE TO START WHEEL IS LOCKED AND BRAKES I EVERYTHING IS GOING OFF WIPERS AND OTHER STUFF GOING CRAZY ....... I DROVE ONE TIME AFTER THE RECALL I DONT KNOW WHATS GOING ON... I NEVER HAD ANY ISSUES WITH THE CAR UNTIL I TOOK THE CAR FOR RECALL.. ITS NOT THE SAME THE CAR WAS IN THE SHOP FOR RECALL APPT ON THURSDAY APRIL 12 2018 SOON AS I LEFT THE CAR WOULD NOT START ON FRI THE FOLLOWING DAY AND ITS GOING CRAZY WHAT DO I NEED TO DO THEY DID SOMETHING TO IT MAKING THE CAR NOT START IT WONT LET ME CHOOSE WHAT IS WRONG WITH THE CAR ON THE FORM IS UNKNOOWN OR OTHER AND ELEC STABILTY CONTROL AND ELECTRICAL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11085155April 15, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
.... TAKATA INFLATORS.... I WROTE A COMPLAIN TODAY I WROTE A WRONG DATES IT WAS LAST THURSDAY APRIL 5TH THAT I TOOK MY CAR FOR RECALL APPT APRIL 5TH AND THEY DID STEERING WIRING AND COVER FOR ENGINE AND UMM I STARTED TO HAVE PROBLEMS AFTER RECALL ON LATE FRIDAY ON THE 6TH OF APRIL WHICH IS FRIDAY MY CAR WONT START ALL WEEK I DONT KNOW WHAT TO DO BECAUSE NO ONE WAS HOME AND IT WAS LATE BECCAUSE EVERYBODY MY FAMILY DONT GET OFF AT 5 SO I AM WAITING FOR DENNIS DILLION TO CALL ME MONDAY I HAD NO PROBLEMS BOFORE THE RECALL NONE ITS NOT WORKING IT WONT START AT ALL CCOMPUTER SEEMS SO SCREWED UP THE STEERNG IS LOCKED AND BRAKE IS LOCKED LIGHTS BLINKING AND EVERYTHING ELSE IS COMING ON FOR NO REASON AND GOES OFF AND ON AND I DONT KNOW WHAT THEY DID... BOFORE I DID NOT HAVE ANY LEAK EITHER AS WELL I COULD NOT START AT ALL.. I BEEN STUCK HOME ALL WEEK... I DIDN CALL UNTIL YESTERDAY THEY WERE CLOSED AND THEY DIDNT CALL SO I AM WAITING I DONT KNOW WHY I WAITED TO LONG I WAS HOPING IT BE THE BATTERY ITS NOT THE BATTERY. SEEMS LIKE ELCTRICAL PROBLEM OR PCM WHATEVER IS GOING ON I HAVE NO GLUE BECAUSE I DIDNT HAVE ANY PROBLEMS BOFORE THE RECALL I STILL PAYING MY CAR PAYMENTS JEEZ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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