Dodge Journey Complaints

5,556 consumer complaints on file.

#11102149June 15, 2018
ENGINE, STEERING
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE ALSO OCCURRED WHILE THE VEHICLE WAS STATIONARY. THE VEHICLE WAS SHIFTED INTO NEUTRAL AND RESTARTED. THE VEHICLE WAS TAKEN TO UFTRING CHRYSLER DODGE JEEP RAM (140 RADIO CITY DR., PEKIN, IL 61554, 309-382-1000) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING COOLANT NEEDED TO BE ORDERED AND REPLACED. THE DEALER AND MANUFACTURER STATED THAT THERE WERE NO RECALLS FOR THE FAILURE. THE CONTACT WAS REFERRED TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102173June 15, 2018
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:HORN
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE OPERATING THE VEHICLE, THE HORN ERRONEOUSLY ACTIVATED. THE CONTACT INDICATED THAT THE FAILURE WAS INTERMITTENT AND WOULD RANDOMLY OCCUR. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101768June 14, 2018
ELECTRICAL SYSTEM
DODGE RECALL R61 WELL I HAVE A 2015 DODGE JOURNEY AND I WAS HAVING TORQUE CONVERTER PROBLEMS IN WHICH THE DEALER COVERED BUT WHILE THEY WERE IN THERE THEY ALSO DISCOVERED THERE WAS AN ENGINE WIRING HARNESS IN WHICH WATER LEAKED ON FROM A MANUFACTURER MADE HOLE WHICH HAD A SCREW THAT GOT LOSE AND CORRODED MY WIRES WHICH CONTROLLED THE ABS DASH COMPONENTS LIGHTS REFERENCING TO RECALL # R61.. I'M SURE THAT THIS VEHICLE AND MAYBE OTHERS HAVE BEEN AFFECTED OUTSIDE OF WHICH THEY CLAIM. I'M NOT UNDERSTANDING WHY MY CAR WASN'T RECALLED ON THIS MATTER?! WHEN THE PROBLEM IS IDENTICAL TO RECALL R61 ... PLEASE SOMEONE HELP ME.. IT'S REALLY ASHAMED THAT ONLY SOME CARS ARE GETTING FIXED AND OTHERS ARE OUT $2000 AND MORE BECAUSE OF DATES I WHICH I KNOW NOT ABOUT BUT PROBLEMS ARE IDENTICAL.. I FEEL THIS IS VITAL FOR INVESTIGATION FOR THE SAFETY AND WELL BEING OF DODGE CUSTOMERS. I'M JUST GLAD I CAUGHT THIS PROBLEM BEFORE ANYTHING SERIOUS HAPPENED AS THEY CLAIM COULD WHILE MY KIDS WAS IN THE VEHICLE. 🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻😭😭😭😭😭😭 PLS HELP GET TO THE BOTTOM OF THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101805June 14, 2018
SERVICE BRAKES, UNKNOWN OR OTHER
WHILE DRIVING/TURNING MY CAR SEEMS TO HALT AND MAKE A GRUNTING/RUBBING NOISE. I HAVE TAKEN IT TO THE DEALER SEVERAL TIMES WHO SAYS THERE IS NOT A PROBLEM. HOWEVER, THEY HAVE HAD ME REPLACE MY BRAKES PADS AND ROTORS TWICE IN THE LAST 10 MONTHS. SOMETHING IS WRONG AND I BELIEVE THAT WHATEVER THE PROBLEM IS CONTINUES TO DAMAGE MY BRAKE PADS AND ROTORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101814June 14, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, EXTERIOR LIGHTING
HORN RANDOMLY HONKS (WHILE IN MOTION AND WHILE PARKED TURNED OFF), DOORS LOCK/UNLOCK RANDOMLY (WHILE PARKED) AND THE HEADLIGHTS AND FLASHERS GO ON AND OFF (WHILE PARKED). I PULLED THE FUSE FROM THE HORN SO THAT IT DOESN'T HONK WHILE DRIVING DOWN THE ROAD OR BEING PARKED IN MY GARAGE OVERNIGHT. RECENTLY I HAVE REPLACED THE ALTERNATOR AND BATTERY AND THE VEHICLE WILL NOT START IN THE MORNING AFTER SITTING ALL NIGHT LONG. I DRIVE THE VEHICLE TO WORK PARK IT AND WHEN I GET READY TO LEAVE THE OFFICE FOR THE DAY THE VEHICLE IS DEAD ONCE AGAIN. SOMETHING IS DRAINING THE BATTERY...WE HAVE NOTHING PLUGGED INTO ANY OUTLETS OR CIGARETTE LIGHTERS INSIDE THE VEHICLE. EVEN DOUBLE CHECKED THAT ALL INTERIOR LIGHTS ARE OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101819June 14, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
THE ABS WARNING LIGHT IS ILLUMINATED, BUT THERE IS NO TROUBLE CODES. THERE HAS BEEN A RECALL ALERT, ABOUT THE ELECTRONIC STABILITY OF SUCH I FOUND ONLINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101856June 14, 2018
ELECTRICAL SYSTEM, STEERING
CAR CONTINUOUSLY HONKS ON ITS OWN. WHILE DRIVING AND WHILE OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101621June 13, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND OPERATED NORMALLY. THE DEALER WAS NOT CONTACTED FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 131,976.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101685June 13, 2018
SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2017 DODGE JOURNEY. THE CONTACT STATED THAT THERE WAS A DELAY WHEN THE PUSH TO STAR FUNCTION WAS USED. ALSO, THERE WAS AN ISSUE WITH THE BRAKES WHEN THE BRAKE PEDAL WAS DEPRESSED, AND THE CRUISE CONTROL FAILED TO FUNCTION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL). THE DEALER (GOLDY CHRYSLER DODGE JEEP RAM, 187 KINETIC DR., HUNTINGTON, WV 25701) STATED THAT THEY WOULD SCHEDULE AN APPOINTMENT FOR THE RECALL REPAIR ON JUNE 27, 2018. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101699June 13, 2018
AIR BAGS, SEATS, UNKNOWN OR OTHER
THE ACTIVE HEADREST HAS FAILED. I INITIALLY THOUGHT IT WAS DEPLOYED, BUT AFTER ATTEMPTING TO RESET THE UNIT, I NOTICED THE SILVER PIN THAT WAS DESIGNED TO HOLD THE HEADREST IN POSITION WAS LOOSE. THE SMALL PIECES OF PLASTIC THAT HELD THIS IN PLACE HAVE COMPLETELY BROKEN LOOSE, THUS DEPLOYING THE HEADREST. CLOSING THIS BACK INTO POSITION IS NOW IMPOSSIBLE. I CONSIDERED ORDERING A REPLACEMENT PART, BUT WHY SHOULD I BUY SOMETHING THAT IS LIKELY TO FAIL? I CALLED THE DEALER TO SEE WHAT THEY WOULD CHARGE TO FIX THIS FOR ME, AFTER BEING QUOTED $192 IN LABOR, I DECIDED THAT THEY WOULD NOT BE HELPING ME WITH THIS. I'M GLAD THIS DID NOT SLAP ME IN THE BACK OF THE HEAD WHILE I WAS DRIVING. THIS COULD VERY WELL KNOCK A DRIVER UNCONSCIOUS, OR CAUSE HIM OR HER TO LOSE CONTROL OF THE VEHICLE. IT IS MY OPINION THIS NEEDS TO BE EXAMINED BEFORE SOMEONE IS KILLED, OR DO WE HAVE TO WAIT FOR THAT TO HAPPEN BEFORE A RECALL IS ISSUED? MY VEHICLE WAS STATIONARY. I FOUND THE HEADREST OPEN WHEN I OPENED THE DOOR TO GO TO WORK. I WOULD BE MORE THAN HAPPY TO DISCUSS THIS FURTHER. I CAN GET PHOTOS OF THE BROKEN HEADREST, I'M AT WORK AT THE MOMENT, BUT I CAN TAKE PICTURES TONIGHT AND UPLOAD TOMORROW IF NEED BE. THANK YOU FOR YOUR TIME. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101697June 13, 2018
ELECTRICAL SYSTEM
THE CAR RANDOMLY HONKS ON IT'S OWN DURING DRIVING AND PARKED ON THE SIDE OF THE STREET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101560June 13, 2018
ENGINE, UNKNOWN OR OTHER
JUST REPLACED BATTERY. WAS WORKING AND STARTING FINE AFTER REPLACING FOR A FEW WEEKS. WENT TO WORK YESTERDAY MORNING AND LEFT FOR LUNCH WITH NO ISSUES. WENT TO START CAR TO RETURN TO WORK AFTER LUNCH AND WOULDN'T TURN OVER AT ALL. I WOULD TURN THE KEY AND GET ONE CLICK BUT NOT TURNING OVER. MY RADIO, LIGHTS AND WINDOWS ALL WORK WHEN KEY IS IN THE ON POSITION. CHARGED THE BATTERY FOR NEARLY 40 MINUTES AND STILL NO START ONLY A CLICK. HAVE ALSO HAD ON-GOING ISSUES WITH WIRING HARNESSES THROUGHOUT VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101318June 12, 2018
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2017 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 70 MPH, THE CONTACT DECELERATED WHILE APPROACHING A RED LIGHT AND THE VEHICLE BEGANTO HESITATE. THE VEHICLE WAS DRIVEN APPROXIMATELY FOUR MILES AND, UPON APPROACHING ANOTHER RED LIGHT, THE VEHICLE BEGAN HESITATING AGAIN. THE VEHICLE WAS TAKEN TO TELEGRAPH CHRYSLER DODGE JEEP RAM (12000 TELEGRAPH ROAD, TAYLOR, MICHIGAN 48180) WHERE IT WAS DIAGNOSED THAT FREON WAS NOT ADDED TO THE ENGINE AT THE ASSEMBLY LINE. THE VEHICLE WAS REPAIRED. PRIOR TO THE FAILURE, THE VEHICLE WAS TAKEN TO DICK SCOTT CHRYSLER DODGE JEEP RAM (684 W ANN ARBOR ROAD, PLYMOUTH, MICHIGAN 48170) FOR A TRANSMISSION LEAK AND MISSING GASKETS IN THE DRIVE SHAFT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101502June 12, 2018
UNKNOWN OR OTHER
CAM RELAY - CAR DIES, WHEN TRY TO START AGAIN IT "JUMPS" AND MAKES NOISE - IT HAS HAPPENED WHLE SITTING IN A PARKG LOT AND WHILE DRIVING ON CITY STREETS. HAD A RECALL S89 ON THE DODGE JOURNEY FOR THIS ISSUE - BUT HAVE BEEN TOLD IT DOES NOT APPLY TO MY VEHICLE HAPPEND MORE THAN 3-4 TIMES IN PAST MONTH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101196June 11, 2018
TRACTION CONTROL SYSTEM, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE OPERATING THE VEHICLE, THE ABS, EBS, AND TRACTION CONTROL INDICATORS ILLUMINATED. AFTER TURNING THE VEHICLE OFF AND RESTARTING IT, THE FAILURE RECURRED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 179,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101260June 11, 2018
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
1ST THING WAS THE HORN, RANDOMLY HONKING AT ALL HOURS OF THE DAY OF NIGHT. IT HAD STOPPED.... FOR NOW.... BUT NOW MY CAR IS NOT STARTING. FOR SOME REASON IT WON'T TURN OVER, I CAN TURN KEY TO LET IT DO IT'S EMISSION TEST BEFORE STARTING THEN TURNING KEY TO START, IT JUST CLICKS AND DOESN'T START. CAR HAS DONE IT AT GROCERY STORE, DAYCARE, WORK, EVEN SHUT OFF BY ITSELF WHILE STOPPED AT A RED LIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100735June 10, 2018
UNKNOWN OR OTHER
I HAVE BEEN HAVING PROBLEMS WITH MY CAR SHUTTING OFF ON ME OR WONT START FOR OVER 6 MONTHS I HAVE BEEN TAKING MY CAR TO THE DEALERSHIP OVER AND OVER AGAIN FOR THE SAME PROBLEM BUT THEY ARE TELLING ME ITS DIFFERENT ISSUES WHEN I HAVE TO KEEP BRINGING IT BACK TO THEM FOR THE SAME THING OVER AND OVER AGAIN I HAVE SPENT OVER 1000 EACH TIME I HAVE HAD TO FIX MY CAR AND THEY ARE NOT STILL FIXING THE PROBLEM BECAUSE THE CAR IS STILL SHUTTING OFF OR WONT START AT ALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100642June 9, 2018
AIR BAGS, ELECTRICAL SYSTEM
DRIVERS SIDE AIRBAG CONECTOR BURNED OUT CAUSING AIRBAG TO ERROR AND NOT DEPLOY. AIRBAG LIGHT ACTIVATED WHILE PARKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100601June 8, 2018
STEERING
STEERING SUDDENLY STOPPED WORKING. TOOK TO DEALERSHIP AND WAS TOLD THE POWER STEERING PUMP WAS OUT. A FEW DAYS LATER THEY CALLED (CAR WAS STILL AT THE SHOP) AND SAID THAT THE PUMP GOING OUT CAUSED A RUPTURE IN THE RACK AND PINION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100356June 7, 2018
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
VEHICLE STALLS AFTER COMING TO STOP AND ATTEMPTING TO RESUME. IT STARTS BACK UP AFTER BEING PUT INTO PARK AND PUSHING IGNITION BUTTON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Journey