Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11443729December 14, 2021
POWER TRAIN
The contact owns a 2015 Dodge Grand Caravan. The contact stated that while driving at an unknown speed, there was a whining noise coming from the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission pump needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 16V461000 (Power Train). The approximate failure mileage was 158,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443789December 14, 2021
AIR BAGS, SERVICE BRAKES
The contact owned a 2010 Dodge Grand Caravan. The contact stated while driving 45 MPH, the brake pedal was depressed however, the brakes failed to operate causing the vehicle to rear-end another vehicle. There was no warning light illuminated. The passenger-side airbag deployed upon impact; however, the driver’s side air bag failed to deploy causing the contact to impact the steering wheel. The contact was taken from the scene to a hospital and was treated for bruising to both knees and head. No other injuries were reported from the accident. A police report was filed. The vehicle was towed to an independent mechanic where the vehicle was deemed a total loss. A VIN search showed there were two open recalls on the vehicle; NHTSA Campaign Number: 14V234000 (Electrical System) and 20V396000 (Air Bags, Steering). The dealer nor the manufacturer had been notified of the failure. The vehicle was destroyed. The failure mileage was approximately 220,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11443672December 13, 2021
UNKNOWN OR OTHER
Rear passenger door will not unlock or open.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443436December 11, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Loud buzzing sound when unlocking doors coming from sliding passenger side sliding door. At times cannot get door to operate. Safety issue!! I have reported this earlier and want to know when recall will occur. Dealer approx cost $1000 per door. Crazy, that people may get trapped inside car, and there is nothing Dodge is doing about it. Like I said, I have reported this before, so the date shown on this complaint may not match original NHTSA submission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443402December 10, 2021
ELECTRICAL SYSTEM
The sliding door drivers side has malfunctioned. Stuck in lock position. Cannot unlock or lock. The door is stuck closed. I’ve tried everything to try to open it. Will not open. Passengers cannot get out. I presume it’s the acutater that I cannot afford to get fixed. This is a safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443087December 8, 2021
UNKNOWN OR OTHER
Vehicle stops running without warning at random times while driving. Power steering and brakes stop working and vehicle is difficult to control, or to pull off the road to a safe location. Have not had it looked at by a mechanic yet. Car is sitting because it’s too dangerous to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443112December 8, 2021
ELECTRICAL SYSTEM
Passenger sliding door faulty actuator. Five months after purchasing the car the door started buzzing every time it is unlocked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443129December 8, 2021
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving at various speeds on three separate occasions, the accelerator pedal was sticking. The contact stated there was a warning indicator light illuminated but, was unable to identify the warning light. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443158December 8, 2021
LATCHES/LOCKS/LINKAGES:ELECTRONIC LOCK/LATCH ACTUATOR
The contact owns a 2017 Dodge Grand Caravan. The contact stated that the rear driver’s side sliding door would not open manually or electronically. Additionally, the door failed to lock securely. The contact took the vehicle to a local dealer to be diagnosed. The contact was informed that the rod in the door was loose and needed to be replaced. The rod clips were replaced however, the failure persisted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442942December 6, 2021
ELECTRICAL SYSTEM
Rear door makes a buzzing sound when door is unlocked. Door also does not seem to function properly when closing and opening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442472December 2, 2021
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
While driving 55 MPH on the highway all the lights on the dashboard began flashing and the vehicle lost ALL power - No power steering, no brakes, no engine, nothing. Luckily I was going uphill in the mountains without any traffic and was able to eventually stop. Had there been a vehicle behind me, the results could have been fatal. The vehicle was towed to a nearby trusted shop. They are saying it needs a whole new engine. The problem is, even with a replacement engine, this could happen again with a new/rebuilt Chrysler/Dodge engine. Keep reading please. In researching, I found that this is a known issue with this and other Chrysler/Dodge models. There was a previous Class Action Suit in California settled regarding this issue that required all plaintiffs to file before December 2018. Sadly, I did not purchase the vehicle until 2019 and this issue did not occur until 2021. I'm hoping there is some way to make Chrysler/Dodge accept responsibility for this through a recall or another class action suit as I have read many complaints online regarding this issue. How many people have to die before somebody does something about this?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442405December 2, 2021
SERVICE BRAKES, ENGINE, POWER TRAIN
Before 50K miles the transmission went out and a cylinder blew at the same time. There was no warning this would happen and when it happened we were in traffic and caused the vehicle to jump almost hitting another car. This was repaired by Dodge. At the time of pick up the technician in the shop told us that this is a common issue with these vans and he sees this all the time. Also the breaks have not worked properly since purchase. An online form shows many owners have this same issue and have determined that the break system is under rated for the size of vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442202December 1, 2021
UNKNOWN OR OTHER
Out of the blue the passenger slider door started making this awful noise everytime you unlock it. Sounds like this is a pretty common probably after doing some research. Should be a re call after multiple searches it’s something that started on the 2016 with the locking mechanism.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442219December 1, 2021
UNKNOWN OR OTHER
Both of my back sliding doors have locked up….we had to pull by 80 year old mother in law out the back cargo area…this is a 2016 vehicle and now the alarm is constantly going of the horn is blowing and I am on disability and can not afford to fix all that is going wrong with this car….now I have a van that the kids are having to climb in and out the front and this is so embarrassing…please help. I have heard several complaints on the same matter…I have had 2 transmissions out in here and I bought this car with only 313 miles on it…
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442361December 1, 2021
UNKNOWN OR OTHER
The door lock actuator is buzzing on our driver side sliding door. I have read that there are issues with buzzing and then the lock failing and the door not opening. This is super concerning because my three year old sits on this side in a five point harness.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442146November 30, 2021
FUEL/PROPULSION SYSTEM, ENGINE
The fuel pump stays on 24 hours a day even after the engine has been turned off. These are referred to online as TIPM Fuel Pump. The Dodge dealer wants to replace the entire box of fuses at a cost of 1000-1500. It is a known problem affecting thousands of users. So much of a known problem that there is a website that is selling electronic modules that kill the fuel pump when the key is off. VerticleVisions.com is a website selling a hack to solve the Dodge issue. Apparently there had been a recall of other models and years but not my make or model. Quoting a Youtuber "As you may know, there has been a recall on certain models of Jeep and Dodge vehicles due to fuel pump relay failures. Other vehicles in the Chrysler and Jeep umbrella may utilize the exact TIPM containing the failing embedded relay as the vehicles listed in the recall, they are NOT listed in the VIN specific recall. To exacerbate the issue, the replacement part manufactured by Mopar is explicitly reserved for only the VINs for the vehicle models and years listed in the recall, so try as you might to order one online or have it serviced at the dealer, Mopar will not send one without a matching VIN. Further worsening the situation, the newest version of the bypass kit is on back order for months, leaving nearly everyone that actually HAS a VIN listed in the recall in as terrible a situation as the rest of us. Aside from a brand new TIPM for nearly $1,200.00 or a junkyard or eBay score for a used one, if your vehicle intermittently cranks but does not start or starts but immediately dies, and is noticeably worse in cold weather and mornings, here is the best solution to bypass the relay altogether and get yourself on the road or off the side of it. Relays are important and without one, you could damage your fuel pump. Please consider this as you look to the future." This is a safety hazard and should be recalled by the manufacturer. Other vehicles with the same issue have been recalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441999November 29, 2021
UNKNOWN OR OTHER, ENGINE
Loud audible ticking under the hood. Upon driving there is a jerk, tug feel. Upon smoothing out, it returns if going up a small slanted road. Has the feel of threatening to shut off. Purchased from Carmax. Reported to CarMax 11/23/21. Told me to schedule an appointment with Christian Brothers Automotive located in Montgomery County, Alabama. Due to Thanksgiving, took van in today on 11/29/21. There are no codes coming up. They asked if they were cleared by another. No one has seen this van other than an oil change. They were unable to help, but verified and documented the ticking. Possible lifter. Stated to see about recalls on this. Nothing. Unfixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441841November 28, 2021
POWER TRAIN, ELECTRICAL SYSTEM, SERVICE BRAKES
Stalls out randomly rear caliper keeps failing and leaking break fluid transmission will not shift properly up or down shifting which makes had to stop everything the the recalls for USA model has this Canada model has going right with it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441845November 28, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The driver's side sliding door no longer opens automatically or manually. The button fob or the interior will not open the door.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441802November 27, 2021
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
The sliding door on the passenger side stopped working and will not open manually or with the buttons on the remote or the buttons in the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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