Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#781537November 7, 1998
ELECTRICAL SYSTEM:WIRING
ELECTRICAL FIRE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#700367November 6, 1998
FUEL SYSTEM, GASOLINE:DELIVERY
MY WIFE AND SON HAD JUST LEFT CHURCH AND WAS SETTING AT A RED LIGHT WHEN THE QUICK CONNECT ON THE FUEL LINE POPPED OFF AND THE VAN QUIT. WHEN I ARRIVED THE ENGINE (FAN BELT SIDE) HAD BEEN SPRAYED WITH GAS AND GAS DRIPPING FROM UNDERNEATH AND PUDDLED UNDER THE PASSENGER SIDE FRONT TIRE. I TRIED TO SEE IF IT WOULD START AND PROBABLY ANOTHER QUART OF GAS OR SO PUMP OUT BEFORE MY WIFE NOTICED THERE WAS GAS RUNNING OUT THE BOTTOM OF VAN. A MAN WHO HAD STOPPED TO HELP, ACTUALLY FOUND THE GAS LINE PROBLEM AND SNAPPED IT BACK ON, AFTER TUGGING ON THE LINE SOME TO SEE IF IT WOULD COME OFF I AGREED TO TRY STARTING IT AGAIN.(I HAD ALREADY CALLED A TOW TRUCK AND WASN'T CRAZY ABOUT STARTING IT WITH ALL THE GAS AROUND) IT STARTED UP AND RAN ABOUT 10 MINUTES AND IT POPPED OFF AGAIN. WHEN IT POPPED OFF THE SECOND TIME WE WERE WATCHING, THE DANGEROUS THING ABOUT IT WAS THAT BEFORE IT COMPLETLY POPPED OFF AND KILLED THE ENGINE IT SPRAYED GAS OVER THE FRONT OF THE ENGINE FOR APPROX 5 - 10 SECONDS. WE POPPED IT BACK ON AGAIN AND STARTED IT, BUT THE TOW TRUCK WAS THERE BY THEN AND WE HAD IT TOWED TO THE DEALER TO GET IT CHECKED OUT. THE DEALER KEPT THE VAN 4 DAYS AND SAID THEY COULDN'T FIND ANYTHING WRONG. I PICKED IT UP AFTER TRYING TO GET THEM TO REPLACE THE CONNECTOR BUT THEY SAID THEY COULDN'T REPLACE IT UNTILL THEY COULD DUPLICATE IT POPPING OFF, I GUESS SEE IT COME OFF THEMSELVES. I'M DRIVING IT NOW BECAUSE I CAN'T AFFORD TO LET THEM KEEP IT ANOTHER 20,000 MILES SO THEY CAN SEE IT POP APART. I HAVE CHECKED FOR SIMILAR PROBLEMS ON YOUR WEB SITE AND FOUND NONE. I DON'T KNOW IF OUR VAN IS THE ONLY ONE WITH THE FAULTY FITTING OR MAY BE OTHERS, THAT'S WHY I AM WRITING YOU AND AFTER SEEING HOW THE FITTING COMES APART IS REALLY SCARY WHEN I THINK ABOUT IT POPPING APART ON HOT ENGING INSTEAD OF A COLD ENGINE. WHAT WORRIES ME IS THAT IT CAME LOSE THE FIRST TIME AND THINK IT MIGHT BE WORTH LOOKING INTO BECAUSE THEIR IS POTENTIAL FOR A FIRE, EVEN WITHOUT THE FIRE IT SCARED MY WIFE A
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#700377November 6, 1998
VISIBILITY:WINDSHIELD WIPER/WASHER
THIS PROBLEM HAS OCCURRED NUMEROUS TIMES SINCE PURCHASING THIS VEHICLE. I DECIDED TO REPORT IT AFTER READING ABOUT OTHER SUCH INCIDENTS ON THIS WEB SITE. THE MOST RECENT OCCURRENCE WAS TODAY, WHILE WAITING AT A RED LIGHT ON A CLEAR, SUNNY AFTERNOON. THE WIPER SWITCH WAS IN THE OFF POSITION, AS HAS ALWAYS BEEN THE CASE. IN FACT, THE WIPER SWITCH WAS REPLACED IN OCTOBER, 1996, BUT THE PROBLEM STILL OCCURS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#830193November 5, 1998
CHILD SEAT:HARNESS BUCKLE:INFANT
WHILE TRYING TO GET THE CHILD OUT OF THE CHILD SAFETY SEAT IN THE VEHICLE, THE CONSUMER COULD'NT GET THE CHILD OUT DUE TO THE HARNESS STRAP BUCKLE WOULD'NT COME OFF. THE CONSUMER HAD TO TAKE THE CHILD TO THE DEALER SO THEY COULD GET THE CHILD OUT OF THE CHILD SAFETY SEAT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#700331November 4, 1998
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WE BOUGHT THIS CAR BRAND NEW. IT VIBRATED WHEN WE TEST DROVE IT.THE DEALER SAID IT JUST NEEDED THE TIRES BALANCED. WE HAVE HAD THIS CAR IN THE SHOP MANY TIMES OVER THE COURSE OF THE YEAR. IT VIBRATES TERRIBLY AT 45 MPH. THE DISTRICT MANAGER FOR ORLANDO ZONE CHRYSLER PLYMOUTH DROVE THE CAR AND VERIFIED THE VIBRATION. SHE HAS DOCUMENTED THIS PROBLEM AND OPENED A FILE NUMBER. HOWEVER, WE ARE STILL IN LIMBO AS TO WHAT COURSE OF ACTION TO TAKE OR WHAT CHRYSLER WILL DO TO FIX THIS PROBLEM. WE RENTED A 1998 GRAND CARAVAN IN ANOTHER STATE. IT VIBRATED TERRIBLY AT 45 MPH. THEN ONE DAY IN A PARKING LOT, A WOMAN STOPPED ME(SHE HAD JUST BOUGHT A CAR LIKE OURS) AND SHE ASKED ME IF I HAD VIBRATION AND CHUGGING PROBLEMS. I THINK THERE IS SOMETHING WRONG WITH THE ENGINE/TRANSMISSION OF THESE CARS. I WOULD LIKE TO KNOW IF YOU HAVE ANY INFORMATION ABOUT THIS OR KNOW WHAT CAN BE DONE ABOUT IT. WHILE IT MAY NOT BE LIFE THREATENING, IT IS A REAL NUISANCE. EVERYTHING IN MY NEW CAR RATTLES...BECAUSE IT SHAKES SO BADLY. THE SERVICE MANAGER AT FRANK GRIFFIN DEALERSHIP SAYS ANOTHER CUSTOMER IS HAVING THE SAME PROBLEM WITH HIS 1998 CARAVAN. ANY INFORMATION YOU HAVE REGARDING THIS WILL BE MOST APRPECIATED. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#829999November 3, 1998
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
GEAR SHIFT WAS ABLE TO BE MOVED BY TWO YEAR OLD CHILD WHILE THE VEHICLE WAS RUNNING, CAUSING VEHICLE TO RUN INTO A TREE. DEALER NOTIFIED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#700254November 2, 1998
EQUIPMENT:APPLIANCE:AIR CONDITIONER, STRUCTURE:BODY:TAILGATE
AIR CONDITIONER COMPRESSOR KEEPS COMING ON AND SHUTTING OFF IMMEDIATELY. AIR DOES NOT COOL. WHILE DRIVING THE REAR LIFTGATE SUPPORT ROD BROKE THE BOLT ATTACHING IT TO THE SIDE OF VEHICLE. THE SUPPORT ARM RIPPED THE ROOF LINER AS IT BLEW OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#700160October 28, 1998
POWER TRAIN:MANUAL TRANSMISSION
AFTER 2 MONTHS OF OWNERSHIP I HAD MY TRANSMISSION REPLACED BY WOODBRIDGE DODGE UNDER THE WARRANTY. AFTER 34 MONTHS I AM NOW REPLACEING IT FOR THE SECOND TIME WHICH IS NOT COVERED UNDER THE WARRANTY. I WOULD LIKE TO KNOW IF THERE ARE ANY MANUFACTURER DEFECTS IN THE 4 SPEED OVERDRIVE TRANSMISSIONS THAT THAT WOULD COVER THE EXPENCE FOR THIS SECOND TRANSMISSION WITHIN THREE YEARS. IT IS MY UNDERSTANDING FROM THE RESEARCH I HAVE GATHERED THAT THERE HAVE BEEN PROBLEMS WITH THESE TRANSMISSIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#829536October 27, 1998
STEERING:HYDRAULIC POWER ASSIST:PUMP
WHILE DRIVING ON HIGHWAY AND TURNING RIGHT ON EXIT, LOUD NOISE OCCURRED. POWER STEERING WAS LOOSE, NO STEERING CONTROL WITH THE VEHICLE. DEALER CONTACTED, AND STATED THE POWER STEERING BELT TENSIONER HAD SEIZED., REPAIRS WERE DONE UNDER WARRANTY, NO GAURANTEE THAT IT WOULD'T HAPPEN AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#700056October 24, 1998
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION WENT OUT WHILE CRUISING ON THE INTERSTATE GOING 65 MPH. THERE WERE NO SYMPTONS OR EARLY WARNING SIGNS. NO NOISES WHEN THE TRANSMISSION WENT OUT OTHER THAN THE ENGINE REVVING UP AS IF THE GEAR SHIFT WERE IN NEUTRAL. AFTER PULLING OVER TO THE SHOULDER OF THE ROAD AND SHUTTING OFF THE ENGINE, I RE-STARTED THE ENGINE AND THE ONLY GEAR AVAILABLE WAS LOW. I BELIEVE THIS WAS THE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#829302October 22, 1998
AIR BAGS:FRONTAL
CONSUMER WAS INVOLVED IN A REAR END COLLISION AND THE AIR BAG DID NOT DEPLOY. DEALER HAS NOT BEEN CONTACTED. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#700021October 22, 1998
VISIBILITY:WINDSHIELD WIPER/WASHER, ENGINE AND ENGINE COOLING:ENGINE
1. THERE ARE 2 PROBLEMS WITH WIPERS. 1.THE FRONT WINDSHIELD WIPERS GO ON BY THEMSELVES. IT OCCURS AT DIFFERENT TIMES AND DIFFERENT SPEEDS, EVEN WHEN IN PARK. TO TURN THEM OFF I MUST TURN IT ON AND THEN OFF AGAIN. 2.WHEN FRONT WIPERS ARE PLACED IN THE HIGH POSITION THEY WILL GO OFF BY THEMSELVES LEAVING ME UNABLE TO SEE. TO MAKE THEM GO BACK ON I MUST TURN IT OFF AND THEN BACK ON. HAVE HAD IT AT THE DEALERS NUMEROUS TIMES TO NO AVAIL. THEY CHANGE A PART BUT DON'T FIX THE PROBLEM. 2. WHILE DRIVING AT HIGHWAY SPEEDS THE BELT WILL FRAY AND JUST FALL APART LEAVING ME WITH NO POWER STEERING AND NO ACCELERATOR OR GENERATOR. THIS IS DANGEROUS BECAUSE I TRAVEL WITH MY 3 SMALL CHILDREN ON RURAL HIGHWAYS AND DRIVING ON ONLY WHATEVER POWER IS IN THE BATTERY AND WITHOUT THE POWERSTEERING THE VAN BECOMES ALMOST IMPOSSIBLE TO STEER. MY DEALER HAS INFORMED ME THAT IT IS THE TENSION PULLEY AND THAT IT IS A PROBLEM FOR A LOT OF PEOPLE AND WHEN ASKED IF IT WAS A RECALLED PART HE INFORMED US IT WAS NOT BUT SHOULD BE. IT IS A PART THAT CAN NOT BE CHANGED BY US(THERE ARE NO INSTRUCTIONS IN THE MECHANICS MANUAL WE WERE GIVEN). WE CALLED CHRYSLER AND WAS INFORMED THAT WE HAD TO HAVE THE DEALER REPLACE THIS PART AT A COST OF $90 FOR THE TENSION PULLEY PLUS LABOR. THIS HOWEVER WILL NOT SOLVE THE PROBLEM BECAUSE THERE IS STILL A DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#781467October 20, 1998
SUSPENSION:FRONT:CONTROL ARM, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, STEERING:HYDRAULIC POWER ASSIST SYSTEM
VEHICLE IS POPPING IN THE FRONT END/ LITTLE BRAKE CONTROL/ POWER STEERING IS POOR ALSO MAKES LOUD NOISES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#781358October 19, 1998
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS PISTON/ PUMP/MTR ASSEMBLY FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#781313October 17, 1998
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
SLIDING DOOR BEGAN STICKING IN OPEN POSITION/SAGGING ON ITS HINGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#781285October 16, 1998
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE SHIFTED FROM PARK INTO REVERSE AND ROLLED INTO CEMENT POLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#781293October 16, 1998
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#541959October 15, 1998
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:WHEEL CYLINDERS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, EXTERIOR LIGHTING:TURN SIGNAL:SWITCH, VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
BRAKE WHEEL CYLINDER AND ROTORS WARPED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#829008October 15, 1998
VEHICLE SPEED CONTROL
WHILE THE CRUISE CONTROL IS ACTIVATED AND THE VEHICLE HAS BEEN DRIVEN FOR LONG HOURS, THE VEHICLE WILL DECELERATE TO 0 MPH AND BOUNCE BACK UP TO 60 MPH, WHICH MAY CAUSE AN ACCIDENT. DEALER CANNOT DETERMINE PROBLEM. CAUSE UNKNOWN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#526021October 14, 1998
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
JACK LOCATOR PINS ARE NOT ACCESSIBLE WHEN TIRE IS FLAT, DUE TO DESIGN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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