Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#701159December 7, 1998
POWER TRAIN:AUTOMATIC TRANSMISSION
THE ORIGINAL TRANSMISSION DROPPED INTO LOW GEAR WHILE DRIVING AT APPROXIMATELY 30 MPH AND WOULD NOT SHIFT AGAIN. AT THE TIME, THE VEHICLE HAD 62500 MILES ON IT. THE TRANSMISSION REPAIR FACILITY DIAGNOSED COMPLETE TRANSMISSION FAILURE AND ORDERED AN ENTIRE NEW TRANSMISSION INSTALLED ($1550.00). THE NEW TRANSMISSION WAS AN ORIGINAL EQUIMENT REPLACEMENT FROM DODGE AND WAS WARRANTEED FOR 12 MONTHS / 12000 MILES. 35000 MILES LATER (VEHICLE READING 98000 MILES) THE TRANSMISSION HAS FAILED AGAIN AND REQUIRES A REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#831748December 3, 1998
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER HAS BEEN EXPERIENCING PROBLEMS WITH AUTOMATIC TRANSMISSION. AUTOMATIC TRANSMISSION HAS GONE OUT TWICE. THE MANUFACTURER HAS YET TO BE CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#831577December 2, 1998
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION GIVES A STRONG VIBRATION WHILE DRIVING AT 35MPH. CONSUMER ONLY HAS 26,000 MILES ON THE VEHICLE . DEALER HAS BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#831579December 2, 1998
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
HYDRAULIC LIFTS ON THE HATCHBACK BROKE ON BOTH SIDES, CAUSING THE HATCHBACK NOT TO REMAIN SECURE IN THE UPRIGHT POSITION. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#701029December 1, 1998
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE FIRST REPAIR WE WERE CHARGED WITH THE REPLACEMENT OF THE MASTER CYCL AND THE ABS PISTON ASSY AND WE WERE NEVER TOLD IT HAD BEEN RECALLED, THEY CHARGED US FOR 5 PINTS OF BRAKE FLUID AND ALL PARTS TOTALLING $494.51 TO COMPLETE THIS JOB. SINCE THEY DID NOT KNOW ABOUT THE RECALL. I REALLY DOUBT THEY DID THE JOB CORRECTLY. THE NEXT OCCURRANCE EXPLAINS THE BRAKE FLUID. THEN APPROX 3 MONTHS LATER THE BRAKE SYSTEM COMPLETELY FAILED, THEY SAID THEY FOUND A FORIEGN SUBSTANCE IN THE BRAKE SYSTEM, IT LOOKED LIKE SOME TYPE OF GREASE, THEY SAID THEY CONTACTED A AREA REP AND THEY TESTED THE FLUID AND FOUND 20% OF PETROLIUM IN THE FLUID. THEY WERE THE ONLY ONES THAT HAVE EVER SERVICED OUR BRAKE SYSTEM, NOW THEY ARE DENYING ALL RESPONSIBILITY AND WILL NOT HONOR THE WORK THEY DID. I TALKED TO OTHER CHRYSLER DEALERS AND THEY SAID THIS JOB ONLY TAKE 2 PINTS OF BRAKE FLUID TO COMPLETE THIS TYPE OF JOB. 5 PINTS IS ENOUGH TO FILL THE SYSTEM 1 AND A HALF TIMES. I DO NOT HAVE A TECHNICAL SHEET FROM CHRYSLER DETAILING THE PROCED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#701049December 1, 1998
AIR BAGS
NEITHER DRIVER NOR PASSENGER SIDE AIRBAG DEPLOYED IN 30 MPH FRONT-END COLLISION. ACQUANTICE AT GM SAID THAT IT SHOULD HAVE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#831410November 30, 1998
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
THE LOCATION OF THE WIRING HARNESS WHICH IS TOO CLOSE TO THE EXHAUST MANIFOLD CAUSED THE WIRING HARNESS TO MELT, RESULTING IN THE COMPUTER MALFUNCTIONING, ETC.*AK.ET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#831292November 24, 1998
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE KEY IS OUT OF THE IGNITION AUTOMATIC TRANSMISSION CAN MOVE OUT OF PARK POSITION, WHICH MAY CAUSE A ROLL AWAY. DEALER IS AWARE OF THE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#831166November 23, 1998
AIR BAGS:FRONTAL
WHILE DRIVING AT 8MPH ON A SMOOTH DIRT ROAD BOTH AIR BAGS DEPLOYED WITHOUT WARNING. DEALER HAS BEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#700793November 21, 1998
VISIBILITY:WINDSHIELD WIPER/WASHER
THE WINDSHIELD WIPERS COME ON WITHOUT INTERVENTION FROM DRIVER. I THINK THIS IS A SAFETY ISSUE. WHEN THE WIPERS COME ON BY THEMSELVES, IT COULD BE FRIGHTENING AND THUS CAUSE THE DRIVER TO NOT PAY ATTENTION TO THE ROAD WHICH COULD RESULT IN A FATALITY. ON ONE OCCASION WHILE DRIVING THE WIPERS CAME ON SUDDENLY AND MY WINDSHIELD BECAME SO SMEARED THAT I COULD NOT SEE THE ROADWAY CLEARLY. I'D LIKE TO AVOID THIS HAPPENING AGAIN AND WOULD VERY MUCH LIKE MY VEHICLE REPAIRED BY DODGE BECAUSE I SUSPECT THIS IS A SAFETY DEFECT. FURTHERMORE, I PLACED MY WINDSHIELD WIPER PROBLEM OUT ON THE INTERNET TO FIND OUT IF OTHER CARAVAN OWNERS HAD SIMILAR PROBLEMS. WITHIN A DAY, I HAD RECEIVED A RESPONSE AND WAS TOLD TO NOTIFY YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#605078November 20, 1998
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
BRAKES FAILED CAUSING LOUD GRINDING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#700703November 18, 1998
VEHICLE SPEED CONTROL
WHILE ATTEMPTING TO SLOW DOWN, I RELEASED MY FOOT FROM THE GAS PEDAL. THE RPM'S STAY THE SAME. I TAPPED THE GAS PEDAL, THE RPM'S INCREASED. I PLACE THE TRANSMISSION INTO NEUTRAL AND STEERED TO THE SHOULDER. THE RPM'S CONTINUE TO INCREASE TO ALMOST FULL THROTTLE. I SHUT THE ENGINE OFF. VEHICLE WAS TOWED TO CORIGLIANO DODGE SERVICE WHERE A REPRESENTATIVE (JOE MCDONALD)MADE AN IMMEDIATE ASSESSMENT THAT THE THROTTLE LINKAGE CABLE WAS BINDING AND DEFECTIVE. MR. MCDONALD HAS INDICATED NO TROUBLES OF THIS KIND HAVE BEEN REPORTED IN THE PAST, AND NO ASSOCIATED TSB'S HAVE BEEN ISSUED FOR MECHANICS TO BE AWARE OF. MY ENTIRE FAMILY WAS IN THE VAN WHEN THIS HAPPENED. WE'RE LUCKY TO BE ALIVE. THE PART HAS BEEN REPLACED AND THE VAN IS CURRENTLY OPERATING NORMALLY. I WANT THIS REPORTED TO CHRYSLER. I WANT AN OFFICIAL TSB ESTABLISHED FOR MECHANICS TO BE AWARE OF THIS PROBLEM. I WANT OFFICIAL CONFIRMATION FROM CHRYSLER THAT THEY WILL ONE, PAY FOR THE REPAIR ($60.16), TWO, LAUNCH A FULL INVESTIGATION AS TO WHY THIS PART FAILED, AND THREE, OFFER ME AND MY FAMILY SOME KIND OF CONCILIATORY ASSURANCE THAT THIS WILL NOT HAPPEN AGAIN. THANK YOU, DAN INZALACO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#542669November 18, 1998
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
RECALL WORK ON THE ABS SYSTEM FAILED, PART FAILED PRIOR TO REPAIR ALSO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#700698November 17, 1998
EQUIPMENT:APPLIANCE:AIR CONDITIONER
THE EVAPORATER CORE WENT UP. ACCORDING TO 2 DIFFERENT MECHANCIS AT TWO SEPERATE PLACES SAID THEY HAVE BEEN REPLACING THIS PART. THEY SAID THEY THOUGHT THERE WAS A RECALL BUT CHRYSLER DENIED IT. THERE IS KNOW WAY THIS PIECE OF EQUIPMENT SHOULD BE GOING UP THIS SOON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#830825November 16, 1998
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
THE BOLTS THAT ATTACH THE STRUT TO THE CYLINDER BODY BROKE, CAUSING THE REAR WINDSHIELD TO BREAK AND DRIVER SUFFERED INJURIES. RECALL 97V079000 ON THE EARLIER MODELS, BUT NOT FOR THIS VEHICLE. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#830847November 16, 1998
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
RECALL 95I001000. REAR LIFTGATE WAS OPENED, THE STRUT PULLED OUT FROM THE VAN, WINDOW SHATTERED, LIFTGATE BROKE, DEALER STATES VEHICLE DID NOT COMPLY TO THE RECALL, COULD NOT REMEDY THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#830684November 12, 1998
AIR BAGS:FRONTAL
WHILE SITTING IN THE VEHICLE THE DRIVER'S SIDE AIR BAG DEPLOYED IN CONSUMER'S FACE,CAUSING THE CONSUMER TO BE TREATED BY THE DOCTOR. THE AIR BAG LIGHT IS STILL ON, AND THE VEHICLE HAS TO BE PUT IN THE SHOP. *AK *ET
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#700538November 12, 1998
STRUCTURE:BODY:DOOR
THE SLIDING SIDE DOOR ON MY 19991 DODGE GRAND CARAVAN COMPLETELY FELL OFF WHILE THE VEHICLE WAS TURNING A CORNER. I HAVE NOTED THAT TSM'S (08-62-93; 08-21-94; AND 23-06-93) HAD BEEN ISSUED DESCRIBING A DEFECT IN THE SLIDING DOOR AJAR SWITCH (ADJUSTMENT).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#830519November 10, 1998
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHEN DRIVING AT 45 AND UP AND BRAKING THE STEERING STARTS SHUTTERING. DEALER CONTACTED, AND STATED THE ROTORS ARE WARPED AND CAUSING THE SHUTTERING. REPAIRWORK DONE AT OWNER'S EXPENSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#830536November 10, 1998
VEHICLE SPEED CONTROL
THE CRUISE CONTROL WAS SET FOR 7OMPH WHEN THE BRAKES WERE APPLIED AND RELEASED, THE VEHICLE ACCELERATED BACK UP TO 70MPH. THE ENGINE HAD TO BE TURNED OFF IN ORDER TO GET CRUISE CONTROL OFF. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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