Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#866353July 31, 2000
VISIBILITY:WINDSHIELD WIPER/WASHER
INTERMITTENTLY WINDSHIELD WIPERS WILL COME ON AUTOMATICALLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726174July 28, 2000
UNKNOWN OR OTHER
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866130July 27, 2000
AIR BAGS:FRONTAL
WHILE DRIVING AT APPROXIMATELY 65 MPH HIT A COYOTE THAT HAD RAN IN FRONT OF VEHICLE . ONLY DAMAGE TO VEHICLE WAS LICENSE PLATE HOLDER, BUT MOST DAMAGE CAME FROM DUAL AIRBAG DEPLOYMENT. CONSUMER FELT THAT AIRBAGS WERE TOO SENSITIVE , AND SHOULD NOT HAVE DEPLOYED. ALSO, DRIVER SUSTAINED INJURIES. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#726047July 26, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
TRANSMISSION: DOWN SHIFTS TO SECOND GEAR AND WILL NOT SHIFT OUT. OCCURRED WHILE ENTERING FREEWAY ON AN ON RAMP. SERPENTINE BELT SLIPPED OFF WHILE DRIVING IN SMALL PUDDLES OF WATER ON HIGHWAY. TOTAL LOSS OF POWER STEERING WHICH RESULTED IN DANGEROUS HANDLING OF VEHICLE ON WET ROADS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726055July 26, 2000
EQUIPMENT:APPLIANCE:AIR CONDITIONER
EVERYTIME MY WIFE AND MY SON (7YRS OLD) RIDE ON THIS VEHICLE WHEN A/C IS ON, THEY COMPLAINT DISCOMFORT, NAUSEA, HEADACHES, DIZZINESS, AND SON VOMITED. THIS INCIDENT WAS REPORTED TO POWAY DODGE STARTED ON AUGUST 1999. BUT, WE WE ADVISED THAT BECAUSE ITS NEW AND THE ODOR WILL VANISH SOMEHOW. ON OCTOBER 26, 1999, THE ODOR BECAME STRONGER AND DECIDE TO TAKE IT TO DEALER AND WE WERE ADVISED THAT THE MILDEW BUILD UP INSIDE THE CONDENSATION BOX, THE DEALER MECHANIC JUST APPLIED A LYSOL SPRAY TO COUNTER THE ODOR. ON 11/30/99, MY WIFE AND SON GOT SICK AND BROUGHT BACK TO DEALER'S ATTENTION, AGAIN THEY APPLIED LYSOL SPRAY TO COUNTER THE ODOR. ON 12/16/99 AND 12/20/99, WAS RETURNED TO POWAY DODGE DUE TO CAUSING HEADACHES AND DIZZINESS TO SOME PASSENGERS. ON 3/27/00, MY SON GOT SICK AND VOMITED INSIDE THE VAN, WE BROUGHT THIS INCIDENT TO DEALER'S ATTENTION AGAIN AND THEY APPLIED THE SAME SOLUTION. ON 7/23/00, WHILE DRIVING ON THE ROAD WHILE AC IS ON, MY WIFE AND SON COMPLAINT ABOUT THE ODOR AND MY SON INSIST TO OPEN THE WINDOWS, FEW SECONDS LATER, HE FUKE. AGAIN, WE REPORTED THIS INCIDENT TO POWAY DODGE AND WE WERE TOLD TO APPLY LYSOL SPRAY. THIS INCIDENT HAS BEEN OCCURRING AGAIN AND AGAIN. MAY I PLEASE REQUEST TO INVESTIGATE THIS PROBLEM. I WILL MAKE MYSELF AND THE VEHICLE AVAILABLE AT ANY TIME FOR INSPECTION TO FIX THIS UNSAFE AND UNHEALTH ISSUES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726087July 26, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
DAIMLER/CHRYSLER WAS NOTIFIED OF THE PROBLEM WITH THE TRANSMISSION AND ARE CURRENTLY AWARE OF THE ONGOING PROBLEM WITH THE TRANSMISSION KNOWN AS A-604. THEY ARE, HOWEVER, UNWILLING TO TAKE CARE OF THIS MATTER SINCE THE WARRANTY HAS CONVENIENTLY EXPIRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725965July 25, 2000
AIR BAGS
AFTER EXTENSIVE RESEARCH I HAVE DETERMINED THAT THIS IS A HIGHLY COMMON PROBLEM WITH DODGE CARAVANS. WHEN THE CLOCK SPRING FAILS, THE AIRBAGS ARE PREVENTED FROM DEPLOYING IN A MAJOR ACCIDENT. IF CHRYSLER HAS INTENTIONALLY INSTALLED A FAULTY SAFETY DEVICE INTO THEIR VEHICLES, THEY SHOULD BE RESPONSIBLE FOR REPLACING IT, NOT THE CONSUMER. A CRITICAL SAFETY PART SHOULD NOT FAIL SO EARLY IN THE LIFE OF AN AUTOMOBILE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725979July 25, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
WHEN WE TOWED OUR VEHICLE TO THE DEALER, THEY LOOKED AT IT FOR TWO DAYS AND REPORTED THAT THERE WAS NOTHING WRONG WITH OUR VEHICLE. WE URGED THEM TO INVESTIGATE A BIT FUTHER. TWO DAYS LATER THEY FOUND TRANSMISSION FLUID TO BE CONTAMINATED AND PUMP FAILURE. COST $1200, AND THAT TOO TO REBUILD THE TRANS, NOT NEW ONE. I CHECKED ON THE DAIMLERCHRYSLER WEB SITE ABOUT THE PROCEDURE IN SUCH A CASE, AND TRIED TO FOLLOW ALL THE STEPS THEY HAVE DESCRIBED THERE. IT TOOK ME MORE THAN THREE WEEKS TO CONTACT THE DISTRICT MANAGER; THEY WOULD NOT GIVE ME HIS DIRECT NUMBER. IN ALL, MY VEHICLE WAS AT THE DEALERSHIP FOR MORE THAN 6 WEEKS. WENT BACK AND FORTH WITH THE MANUFACTURER AND THE DEALER; I ENDED UP PAYING $600 BECAUSE I NEEDED THE VEHICLE BEFORE THE SUMMER WAS OVER. I HAVE NOT SETTLED IN ANY WAY. I RECEIVED EXTERMELY POOR SERVICE FROM THE DEALER, AND THE MANUFACTURER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#865909July 24, 2000
VEHICLE SPEED CONTROL, AIR BAGS, POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN
WHILE DRIVING THE TACKOMETER AND SPEEDOMETER FLAT LINED TO ZERO. ALSO, TRANSMISSION INDICATOR LIGHT WENT OUT. CONSUMER SHUT ENGINE OFF AND RESTARTED VEHICLE. AIR BAG WARNING LIGHT REMAINED ILLUMINATED/ HORN AND CRUISE CONTROL WERE INOPERABLE. PLEASE GIVE ANY FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725797July 22, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ENGINE AND ENGINE COOLING:ENGINE
ABOUT TWO WEEKS AGO OUR 97 GRAND CARAVAN SE, 3.3L V6, 45,000 MILES DIED AT AN INTERSECTION AND WOULD NOT RESTART. WE HAD IT TOWED TO A DEALER THAT SUNDAY EVENING. ON TUESDAY I WAS TOLD THAT THE PROBLEM WAS A BLOWN HEAD GASKET ($700) AS TWO ADJACENT CLYINDERS WERE LOW ON PRESSURE. LATER THAT WEEK I WAS TOLD THAT THE HEAD GASKET WAS OK BUT THE CAMSHAFT WAS BROKEN ($1400). ON THURSDAY I WAS TOLD THAT THE CAMSHAFT BEARINGS WERE DAMAGED AND THAT I WOULD NEED TO EITHER PURCHASE A REBUILT SHORTBLOCK OR LONGBLOCK ($3,300/$3,800). I WENT TO THE DEALER TO VIEW MY ENGINE (NOW DISASSEMBLED ON A BENCH) AND THE CAMSHAFT WAS IN TWO PIECES. A CLEAN BREAK WITH NO BLUE COLOR ON EITHER THE CAMSHAFT NOR THE CAMSHAFT BEARINGS. I WAS TOLD BY THE DEALER THAT CAMSHAFT BEARINGS WERE ONLY SERVICED BY USING THE SHORTBOCK (I.E., THEY WANTED TO SELL ME THE WHOLE WORKS. FROM A HAYES MANUAL I PURCHASED I DISCOVERED THAT YOU COULD INDEED REPLACE THE CAMSHAFT BEARINGS (SEEMS LOGICAL AS CHRYSLER DOES REBUILD ENGINES FOR RESALE). HOWEVER I WAS TOLD THAT THE DEALER DID NOT DO THIS. I ASKED THEM TO FIND AN AUTOMOTIVE MACHINE SHOP THAT WOULD DO THIS. AFTER A COUPLE OF DAYS WITH NO CALL BACKS I FOUND A COUPLE OF MACHINE SHOPS THAT WOULD DO THE JOB FOR $35-$150. WHEN I TOLD THE SERVICE MANAGER THIS INFORMATION HE SAID THEY COULD GET THE CAMSHAFT BUT NOT THE BEARINGS. THE SERVICE MANAGER ASKED ME IF THE MACHINE SHOP COULD GET THE BEARINGS. THEIR BOOK SHOWED CAMSHAFT BEARINGS FOR MINI VANS UP TO 92 ONLY. THEY PROBED FURTHER AND DISCOVERED THE BEARINGS LISTED FOR THE 3.3L CARS WERE INDEED THE SAME PART NEEDED FOR THE 3.3L CARAVAN. NEXT WEEK I HOPE TO BE BACK ON THE ROAD FOR A LOT LESS $$$ THAN THE OPTIONS THAT WERE PRESENTED TO ME.... STILL NOT SATISFIED AS TO THE REASON FOR THE BREAKAGE. IT WASN'T OIL STARVATION AS THE OIL PORTS ON THE CAMSHAFT BEARINGS WERE STILL IN ALIGNMENT. THE OIL PUMP IS ALSO STILL WORKING. IT LOOKS LIKE THE CAMSHAFT HAD AN UNDETECTED FLAW AT THE TIME OF MANUFACTURE. MY FIRST ATTEMPT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#865799July 20, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING ENGINE COULD SHUT OFF, LEAVING VEHICLE WITHOUT POWER. THEN, CONSUMER WILL RESTART, AND ENGINE AND WILL WORK AGAIN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725614July 18, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WILL INTERMITTENTLY OPERATE WHEN IN "OFF" POSITION DURING DRIVING AND BRAKING CONDITIONS. FIRST NOTICED WHEN VEHICLE WAS ABOUT 2-3 MONTHS OLD. FREQUENCY IS INCREASING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725618July 18, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION LOCKED INTO 2ND GEAR. I WAS TOLD BY CHRYSLER THAT IT WAS OUT OF WARRANTY, THEREFORE ALL REPAIRS WERE OUR RESPONSIBILITY. THERE ARE NUMEROUS INCIDENTS ON THE INTERNET THAT POINT OUT THAT THIS IS A DEFECTIVE TRANSMISSION. I BELIEVE THAT CHRYSLER SHOULD PAY FOR THE REPAIR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725634July 18, 2000
AIR BAGS, ELECTRICAL SYSTEM:HORN, VEHICLE SPEED CONTROL
ONCE VAN IS STARTED, THE AIRBAG LIGHT STAYS ON PLUS THE HORN AND CRUISE CONTROL WILL NOT WORK. I HAVE NOT TAKEN IT TO A DEALER YET. I HAVE POSTED THIS PROBLEM ON THE CHRYSLER INTERNET NEWSGROUP WEBSITE AND IT APPEARS THAT MANY OTHER MINIVAN OWNERS ARE HAVING OR HAD THE SAME PROBLEM. THE FIX FOR THE PROBLEM SEEMS TO BE TO REPLACE THE CLOCK SPRING. WILL NHTSA FORCE CHRYSLER TO DO A RECALL ON THIS PROBLEM? THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#865549July 18, 2000
STRUCTURE:BODY:DOOR
DRIVER'S DOOR HAS A STRESS CRACK AT THE WELDS AND HINGES OF THE DOOR WHICH WON'T SHUT THE DOOR PROPERLY, WON'T SHUT TO THE 2ND LATCH. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725502July 16, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE STOPS WITHOUT WANDERING FOR NO APPARENT REASON WHILE DRIVING. MANY OCCURRENCES BUT DEALER CANNOT LOCATE PROBLEM AND DENIES ANY REPORTS OF SIMILAR OCCURENCES WITH OTHER VEHICLES. THIS IS A SERIOUS DEFECT IN THE VEHICLE WAITING FOR AN INCIDENT TO HAPPEN. PLEASE INVESTIGATE. THERE ARE SEVERAL NOTICES OF THIS PROBLEM TYPE UNDER EDMUNDS.COM. THANK YOU.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#865386July 14, 2000
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
WHEN OPENING THE SLIDING DOOR WHICH DOES NOT STAY OPEN AND CLOSES IMMEDIATELY, MAY CAUSE INJURIES TO OCCUPANT ENTERING OR EXITING VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725313July 12, 2000
ENGINE AND ENGINE COOLING:ENGINE
AT THE DEALERSHIP, THEY CALLED THEM THE VALVE RETAINER SEALS. I HAVE HEARD REPEATEDLY THAT IT IS A COMMON PROBLEM WITH 3.0 L ENGINES, AND I WOULD LOVE TO HAVE THE PERSON THAT CHOSE TO PUT THESE ENGINES IN, KNOWING THEY WOULD HAVE THIS VERY EXPENSIVE PROBLEM DOWN THE ROAD, TO PAY FOR IT. I WAS ASSURED THAT I WAS GETTING A GOOD VAN WHEN I BOUGHT IT USED AND IT HAS NUMEROUS PROBLEMS. I HAVE 3 KIDS TO WORRY ABOUT, I DON'T NEED TO FORK OUT $500 TO FIX A "COMMON PROBLEM". AND I ALSO HATE TO THINK THAT I'M POLLUTING THE ENVIRONMENT IMMENSLEY IN THE MEAN TIME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#865288July 12, 2000
FUEL SYSTEM, OTHER:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
FUEL ROLLER VALVE THAT SHUTS THE FUEL OFF IN CASE OF AN ROLLOVER ACCIDENT IS LEAKING. DEALER HAS BEEN CONTACTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#865146July 11, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
BRAKE FLUID LEAKAGES DUE TO A DEFECTED MASTER CYLINDER COVER. DEALER NOTIFIED AND TEMPORARILY FIXED THE PROBLEM UNTIL A REPLACEMENT PARTS ARRIVED. TWO MONTHS HAVE PAST AND STILL NO PART. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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