Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#729579August 30, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
THE CONNECTING CLIP POPPED LOOSE. REMOVED ALL BRAKING EXCEPT EMERGENCY. IT WAS A CLOSE CALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#868879August 28, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
SERPENTINE BELT SEPARATED FROM VEHICLE AT 554MPH, CAUSING ENGINE TO LOCK UP. DELAER HAS REPAIRED THE VEHICLE SEVERAL TIMES PRIOR TO THIS INCIDNET.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729306August 27, 2000
VEHICLE SPEED CONTROL:CRUISE CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT:APPLIANCE:AIR CONDITIONER
WE HAVE BEEN COMPLAINING THAT THERE IS SOMETHING WRONG WITH THE TRANSMISSON SINCE SEPTEMBER 1999. THE DEALER SAID THAT THE COMPUTER SHOWS IN SPEC. THE SPEED SENSOR WENT AND THE VAN COULD NOT SHIFT GEARS. REPLACED AND FAILED AGAIN TAKING OUT THE SPEEDOMETER. TOLD IT WAS JUST A LOSE WIRE THIS TIME. THE DEALER TOLD ME THAT ALL 1998-99 VEHICLES HAVE THE SAME REV OF SENSOR AND CHRYSLER WILL NOT REPLACE THEM UNTIL THE FAIL. AT THE SAME TIME THE AIRCONDITIONER FAILED -TOLD THAT THE CONDENSER FAILED DUE TO LEAVES ROTTING THE SYSTEM. A VACUUM HOSE FAILED AND ANOTHER ONE CAME LOSE. NOW THE TRANS SHUDDERS WHEN SHIFTING. TOLD THAT THE TRAN IS BUILT LIKE THIS AND MOST PEOPLE DON'T NOTICE IT. CHRYSLER IS AWARE OF THE PROBLEM BUT WON'T FIX IT. DEALER SUGGESTED THAT I NOT KEEP THIS VEHICLE PAST WARRANTY AS IT WILL CONTINUE TO FAIL AND BECOME COSTLY TO ME. THEY ALSO TOLD ME MY EXPECTATIONS WERE TOO HIGH AND I SHOULD HAVE PURCHASED A FOREIGN VEHICLE IF I WANTED RELIABILITY. I CONTACTED CHRYSLER. THEIR CUST SERVICE SAID THAT THEY ARE ONLY CONCERNED WITH FIXING THE VEHICLE AND NOT BUILDING CUSTOMER RELATIONS. I WAS TOLD THAT MANAGERS WILL NOT SPEAK TO CUSTOMERS. MY WIFE WAS ALMOST REAR ENDED WHEN THE TRANSMISSION FAILED AND IS AFRAID TO DRIVE THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#868799August 26, 2000
STRUCTURE:BODY:DOOR
WHILE A SEVEN YEAR OLD CHILD WAS OPENING THE SLIDING DOOR, THE DOOR CAME COMPLETELY OFF AND ALMOST FELL ON THE CHILD; DEALER NOTIFIED AND REPAIRS BEING MADE AT CONSUMER COST. PLEASE PROVIDE ANY FURTHER DETAILS:
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554059August 25, 2000
SEAT BELTS:FRONT:ANCHORAGE, VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES
AFTER ARRIVNG FOR SCHEDULE APPOINTMENT FOR RECALL CAMPAIGNS(742&836) DEALER REFUSED TO SERVICE VEHICLE BECAUSE THEY HAD MANY OTHER SERVICES SCHEDULED AND WERE MORE IMPORTANT. THEY ALSO REFUSED TO MAKE ANY EFFORT TO ORDER ANY PARTS FOR THE RECALL. *CJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729019August 25, 2000
VISIBILITY:WINDSHIELD WIPER/WASHER
GLASS WIPER WON'T OPERATE ON REAR DOOR (STUCKED UP WHILE IN OPERATION)CREATING VISUAL HAZARDS ESPECIALLY WHEN BACKING UP THE VEHICLE DURING SNOW/RAINY CONDITIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#868652August 25, 2000
AIR BAGS, ELECTRICAL SYSTEM:HORN, VEHICLE SPEED CONTROL
PE96-008; AIRBAG LIGHT STARTED TO COME ON INTERMITTENTLY. AFTER WARD LOST HORN AND CRUISE CONTROL FUNCTION. AT THAT POINT, CONSUMER TOOK VEHICLE TO DEALER, AND WAS TOLD THAT CAUSE WAS A DEFECTIVE AIRBAG CLOCK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#868774August 25, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
REPORTING PROBLEM WITH ENGINE STALLING INTERMITTENTLY WHEN A/C OR DEFOGGER ARE USED. VEHICLE BEEN IN DEALER'S SHOP ON SIX OCCASIONS, AND DEALE R INFORMED CONSUMER THAT THEY ARE UNABLE TO DUPLICATE THE PROBLEM. FEEL FREE TO PROVIDE FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728880August 24, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE BELT TENSIONER FROZE ON MY GRAND CARAVAN. AS AN INTEGRAL PART OF THE STEERING THIS PART NEEDS TO BE GIVEN MORE CONSIDERATION. I HAVE FOUND SEVERAL COMPLAINTS ON THIS PROBLEM ON THE INTERNET WWW.ALLPAR.COM . THE DAMAGE THAT CAN BE DONE TO DRIVE PULLEY'S POWER STEERING UNITS CAN BE QUITE EXPENSIVE AND CHRYSLER WILL NOT INCLUDE THIS PART IN THEIR WARRANTY'S. ONLY AFTER TELLING THEM I WOULD REPORT THIS TO THE NHTSA DID THEY OFFER TO PAY 1/2 THE REPAIR. IT STILL DID NOT MAKE ME FEEL THAT THE PROBLEM WAS LOOKED AT PROPERLY THERE ARE FAR TOO MANY CARAVANS ON THE ROAD TO HAVE A POTENTIAL PROBLEM WITH THE STEERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728883August 24, 2000
STRUCTURE:BODY:DOOR
NO SUMMARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#868604August 24, 2000
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
CONSUMERS DOOR IS CRACKING AT THE HINGE, IT'S BEGINNING TO DETERIORATE. DEALER SAID IT'S CHEAP METAL THAT'S BEING USED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728812August 23, 2000
STEERING:HYDRAULIC POWER ASSIST SYSTEM
SERPINTINE BELT TENSIONER FAILS WHICH CAN CAUSE SERIOUS ACCIDENTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#868266August 22, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKE ROTORS ARE WARPED, CAUSING A LOSS OF BRAKES. THESE ARE THE SAME ROTORS THAT ARE ON THE JEEP THAT HAVE BEEN RECALLED. DEALER HAS BEEN CONTACTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#553909August 21, 2000
VISIBILITY:WINDSHIELD, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
PASSENGER WINDOW IS INTERMITTENTLY INOPERATIVE. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728363August 18, 2000
EQUIPMENT:APPLIANCE:AIR CONDITIONER
AIR CONDITIONER WON'T WORK, HAVE TALKED TO MANY PEOPLE WITH CARAVANS WITH THE SAME PROBLEM. ALSO, HAVE SEEN A LARGE NUMBER OF VEHICLES WITH THE PAINT CHIPPING. THE PREVIOUS OWNER TOLD US AT THE TIME THAT WE PURCHASED THAT THERE WAS SUPPOSED TO BE SOME TYPE OF RECOURSE ON THE PAINT ON THE CARAVAN. I HAVE ONLY SEEN THIS PROBLEM ON THE 1993'S AND EARLIER MODELS. WE OWN A 1994, SAME COLOR, DRIFTWOOD, AND HAVE HAD NO PROBLEMS WHATSOEVER WITH AIR OR PAINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728401August 18, 2000
SEATS
MY VEHICLE WAS STRUCK FROM BEHIND WHILE STOPPED. THREE SEATS TWISTED FROM THE FORCE. THE DRIVER'S SEAT BACK(MY SEAT) SNAPPED BACKWARDS CAUSING MY 5 YR. OLD DAUGHTER (WHO WAS SITTING BEHIND ME) TO STRIKE HER FACE, HEAD AND JAW CAUSING INJURY. THE SEAT IS A POWER SEAT AND ALLTHOUGH IT SNAPPED BACKWARDS AND BENT, IT COULD STILL BE OPERATED TO MOVE IT BACK UP INTO DRIVING POSITION. MY DAUGHTER COULD HAVE SUFFERED A FATAL HEAD INJURY FROM THE IMPACT BECAUSE OF THE FRONT SEAT BACK FAILURE. PLEASE LOOK INTO THIS MATTER.
Crash:
Yes
Fire:
No
Injuries:
5
Deaths:
0
#553831August 17, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER IS REQUESTING REIMBURSEMENT WHICH WAS DENIED FOR RECALL REPAIR (00V-136). *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#868028August 17, 2000
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHT LENSES ARE YELLOWING AND CAUSING POOR VISIBILITY. DEALER HAS BEEN NOTIFIED. *AK MANUFACTURES STATED THE PROBLEM IS DUE TO THE VEHICLE AGE AND MILEAGE. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#868029August 17, 2000
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHT LENSES ARE YELLOWING AND CAUSING POOR VISIBILITY. DEALER HAS BEEN NOTIFIED.*AK THE MAUFACTURER SAYS THE PROBLEM IS CAUSED BY THE AGE AND MILEAGE OF THE VEHICLE. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#867942August 16, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
CONSUMER'S CHILD PULLED BACK ON GEAR SHIFT AND WAS ABLE TO PUT IT IN GEAR WITH THE EMERGENCY BRAKE ON. CONSUMER HAS CALLED TO FIND OUT THAT IT WAS NOT A SAFETY FEATURE. CONSUMER WILL CONTACT MANUFACTURER. *AK CONSUMER'S CHILD WAS ONLY 21 MONTHS OLD AND WAS ABLE TO PUT THE VEHICLE IN MOTION. THE VEHICLE HIT A STOP SIGN, DRIFTED THROUGH AN INTERSECTION, AND WAS HEADED DIRECTLY TOWARDS A TELEPHONE POLE. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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