Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#8011371June 10, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
AFTER PURCHASING VEHICLE BRAKE LIGHT ILLUMINATED, INDICATING BRAKE FAILURE. DEALER WAS NOTIFIED,AND MECHANIC STATED THERE WERE PROBLEMS OCCURRING. HOWEVER, MECHANIC HAD NO SOLUTION FOR PROBLEM UNTIL INVESTIGATION THROUGH MANUFACTURER HAD BEEN CLOSED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8011440June 10, 2002
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
CONSUMER WAS DRIVING VEHICLE OUT OF DRIVEWAY AN NOTICED BLACK SMOKE COMING FROM STEERING COLUMN. DEALERSHIP IS AWARE OF PROBLEM.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#762844June 9, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
CAR SOMETIMES ROLLS FORWARD OR BACKWARD WHEN IN GEAR AND RUNNING (IN THE OPPOSITE DIRECTION OF THE ENGAGED GEAR). FOR EXAMPLE, OUR DRIVEWAY SLOPES DOWNWARD, AWAY FROM THE STREET AND TOWARD OUR HOUSE, REQUIRING US TO BACK UP THE DRIVEWAY TO REACH THE STREET. WHEN THE CAR IS STARTED AND PUT INTO REVERSE, IT SOMETIMES WILL ROLL FORWARD UNTIL THE BRAKE IS APPLIED. CONVERSELY, WHEN THE CAR IS IN FORWARD GEAR AND IS STOPPED (AT A LIGHT OR STOP SIGN) ON AN INCLINE WITH THE FRONT OF THE CAR BEING HIGHER THAN THE REAR, THE CAR WILL SOMETIMES ROLL BACKWARD UNTIL THE BRAKE IS APPLIED. THE DEALERSHIP HAS TOLD US THAT THIS IS "NORMAL" AND THAT IF THE ENGINE RPM IS NOT AT A CERTAIN LEVEL, GRAVITY WILL PREVAIL OVER THE TRANSMISSION. WHILE THIS SEEMS NORMAL IF THE CAR HAD A STANDARD TRANSMISSION, THIS SEEMS QUITE ABNORMAL SINCE IT HAS AN AUTOMATIC. WHENEVER WE ARE ON AN INCLINE, I MUST KEEP MY FOOT ON THE BRAKE AND REV THE ENGINE PRIOR TO TAKING MY FOOT OF THE BRAKE OR RUN THE RISK THAT THE CAR WILL ROLL FORWARD INTO OUR SWIMMING POOL AT THE END OF THE DRIVEWAY, OR BACKWARD INTO ANOTHER CAR WHILE IN TRAFFICE. IT'S LIKE DRIVING MY OLD VW.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762851June 9, 2002
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
THIS SHOULD BE A SAFETY RECALL! NO SAFETY DEFECT LISTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762713June 6, 2002
AIR BAGS, ELECTRICAL SYSTEM:HORN
SAFETY HAZARD IN THAT AIRBAGS WILL NOT DEPLOY IN ACCIDENT AND HORN FAILS AT ALL TIMES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762715June 6, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
POWER WINDOW MOTORS AND REGULATORS ARE DEFECTIVE. HAVE HAD TO REPLACE DRIVER'S SIDE POWER WINDOW MOTOR & REGULATOR ON 1/26/01 AND AGAIN ON 3/15/02. HAVE HAD TO REPLACE PASSENGER SIDE POWER WINDOW MOTOR AND REGULATOR ON 6/4/02. MANUFACTURER SHOULD BE HELD LIABLE FOR DEFECTIVE POWER WINDOW MOTORS AND REGULATORS. THESE DEFECTS ARE ALL TOO COMMON.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762742June 6, 2002
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS ACTIVATE BY THEMSELVES. NO APPARENT RHYME OR REASON. NO PATTERN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762752June 6, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
VAN DROPS INTO NUETRAL WHEN DRIVING, DEALER CAN'T FIND ANYTHING, DODGE WON'T DO ANYTHING. BEEN IN SHOP REPEATEDLY. NOT REPAIRED GOINTTO KILL SOMEONE NEARLY REARENDED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8011167June 6, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING AT 35 MPH, VEHICLE COMPLETELY SHUTS DOWN WITHOUT WARNING. DEALER HAS BEEN NOTIFIED. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8011168June 6, 2002
AIR BAGS
CONSUMER TOOK VEHICLE TO DEALER FOR SERVICE. DURING SERVICE MECHANIC STATED THAT AIR BAG LIGHT WAS ILLUMINATING ON DASHBOARD DUE TO CLOCK SPRING MALFUNCTIONING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8011184June 6, 2002
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
VEHICLE WAS LEAKING FUEL IN DRIVEWAY. CONSUMER RECEIVED RECALL 0V26800 FOR FUEL LEAK. TOOK VEHICLE TO DEALER ,AND THEY REPLACED SEAL. , BUT RECALL LETTER STATED IF FUEL WAS LEAKING FUEL RAIL ASSEMBLY WOULD BE REPLACED. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#565772June 5, 2002
VEHICLE SPEED CONTROL
AS THE CONSUMER TURNED THE KEY IN THE IGNITION, NOT EVEN HAVING TIME TO PLACE THE GEAR INTO DRIVE, THE VEHICLE TOOK OFF WITH A POWER SURGE IN REVERSE.*YHCONSUMER WAS PARKED IN THE DRIVEWAY IN THE PARK POSITION, WHILE TURNING THE IGNITION, STILL IN PARK, THE VEHICLE TOOK OFF IN REVERSE DOWN THE DRIVEWAY, ACROSS THE ALLEY, AND LANDED IN THE NEIGHBORS POOL. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8011108June 5, 2002
STEERING:GEAR BOX:SHAFT SECTOR
VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE AND DRIVER'S SIDE SEATBACK COLLAPSED. CONSUMER STATED THAT SEATBACK SHOULD NOT HAVE COLLAPSED SO THAT DRIVER COULD HAVE NECK SUPPORT. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8011157June 5, 2002
STRUCTURE:BODY
SUNVISOR TILTED AND STUCK TO STEERING WHEEL. WAS UNABLE TO STEER VEHICLE, WHICH RESULTED IN AN ACCIDENT.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#762698June 5, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I PURCHASED A NEW 2002 DODGE GRAND CARAVAN ON 10/6/01. WITHIN A WEEK I EXPERIENCED A SUDDEN AND SWIFT DROP IN BRAKE PRESSURE WHEN STOPPED AT A STOP SIGN OR TRAFFIC LIGHT. THE DEALER WAS UNABLE TO DUPLICATE PROBLEM AND SAID COME BACK IF PROBLEM PERSISTS. I RETURNED THE VEHICLE AGAIN AT 5 WEEKS OF OWNERSHIP FOR THE SAME PROBLEM. I AGAIN WAS TOLD THAT THEY WERE UNABLE TO DUPLICATE PROBLEM, AND THAT THIS IS THE WAY A GRAND CARAVAN "BREAKS IN" BY THE SERVICE MANAGE EVONA HARTZELL. I RETURNED MY VEHICLE AGAIN AT 6 MONTHS FOR A WEEK, A FACTORY REP DROVE MY CAR EXACTLY FIVE MILES AND DECLARED THE BRAKES IN PERFECT WORKING ORDER, HE DID NO OTHER INSPECTION. THE VAN WAS BACK IN THE SERVICE DEPARTMENT ONE WEEK LATER FOR THE FOURTH TIME FOR THE SAME PROBLEM. ALL FOUR VISITS TOTALLING OVER 12 DAYS FOR THE SAME PROBLEM THAT THEY CLAIM THEY CAN NOT DUPLICATE THEREFORE NO REPAIR IS NECESSARY. AT 8 MONTHS OF OWNERSHIP THE DROP IN BRAKE PRESSURE IS NOW OCCURING DURING THE BRAKING PROCESS AS WELL AS WHEN STOPPED FOR A PERIOD OF TIME. THE PROBLEM IS WORSENING AND THE DEALER REFUSES TO ACKNOWLEDGE THAT THERE IS A PROBLEM WITH MY VEHICLE. I CAN PROVIDE YOU WITH DETAILED DOCUMENTATION AT YOUR REQUEST.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8011023June 4, 2002
SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY
REAR LEAF SPRING BROKE WHILE DRIVING. DEALER REPAIRED VEHICLE. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8011025June 4, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
SERPENTINE BELT HAD BROKEN WHILE DRIVING. DEALER REPAIRED VEHICLE. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8011026June 4, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE WENT INTO SAFE MODE WHILE DIVING CAUSING IT TO STOP. DEALER HAS REPAIRED VEHICLE. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762594June 3, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE ENTIRE BRAKING SYSTEM IS INSUFFICIENT FOR A VEHICLE OF THIS WEIGHT. THESE MINI VANS SIMPLY WILL NOT STOP UNLESS BRAKING COMPONENTS ARE NEW AND COOL. AFTER NOMINAL LOW SPEED CITY DRIVING, THE BRAKING SYSTEM SUFFERS SEVERE FADING. I SERIOUSLY DOUBT IF THE SYSTEM, WHEN WARM, HAS ENOUGH MUSCLE TO LOCK THE TIRES IF THE ANTILOCK SYSTEM WERE TO BE TEMPORARILY DISABLED OR DISCONNECTED. NHTSA ENGINEERS: TEST THESE BRAKES WARM WITH THE ANTILOCK DEFEATED. THEY ARE NOT STRONG ENOUGH TO LOCK THE TIRES! THE MANUFACTURER HAS "HIDDEN" AND ANEMIC BRAKING SYSTEM WITH THE ANTILOCK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8010917June 2, 2002
FUEL SYSTEM, GASOLINE
FUEL RAIL IS LEAKING ON RIGHT SIDE CORNER EXCESSIVELY WITH FUMES ENTERING COMPARTMENT. RECALL WAS INITIATED BUT DID NOT INCLUDE THIS YEAR VAN. PLEASE DESCRIBE DETAILS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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