Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#764605July 22, 2002
AIR BAGS:SIDE/WINDOW
CLOCK SPRING ASSEMBLY OPEN CIRCUIT FAILURE DISABLES DRIVER'S SIDE AIR BAG AND TRIGGERS OPEN CIRCUIT SENSOR, ENABLING AIRBAG INDICATOR LIGHT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014451July 22, 2002
ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
THERE IS A NOISE IN STEERING WHEEL, VEHICLE VIBRATES WHEN CHANGING FROM DRIVE TO REVERSE GEAR. CONTACTED DEALER. ELECTRICAL SYSTEM PROBLEM *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014355July 19, 2002
AIR BAGS, ELECTRICAL SYSTEM:HORN
AIR BAG LIGHT WILL INTERMITTENTLY COME ON AND OFF WHEN CONSUMER IS DRIVING. AFTER CONTACTING DEALER, DEALER NOTED THAT AIR BAG MIGHT NOT WORK. ALSO, THE HORN WILL NOT WORK. CONTACTED DEALER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014221July 18, 2002
AIR BAGS
AIRBAG LIGHT HAS COME ON. DEALER STATED THAT CLOCKSPRING ASSEMBLY NEEDS TO BE REPLACED.*AK THE CLOCK SPRING WAS THE DEFECTIVE PART IN THE ASSEMBLY. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014223July 18, 2002
UNKNOWN OR OTHER
ENGINE CHECK LIGHT HAS COME ON,.VEHICLE HAS NOT BEEN EXAMINED BY DEALER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764436July 18, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
1ST INCIDENT: JOHN ELWAY DODGE SERVICE ON 12/27/2000 FOR FINAL INSPECTION FROM THE SALE. ASKED TO CHECK RATTLE IN THE FRONT RIGHT DASH AND THE BRAKES, WHICH ACTED SOFT. NO PAPERWORK WAS GIVEN. 2ND TIME OCCURRED 11/13/2001: THE BRAKE PROBLEMS REPORTED TO JOHN ELWAY DODGE SERVICE, UNABLE TO GET IN BEFORE 2+ WEEKS. BROUGHT TO CHRISTOPHER'S DODGE WORLD, INC. 16655 W. COLFAX AVE. GOLDEN, CO 80401 303-238-7311. STATED THAT THE BRAKES FAILED WHEN TRIED TO STOP (PETAL FELT LIKE IT WENT TO THE FLOOR, BUT YET THE VAN DID NOT STOP.) ALSO COMPLAINED ABOUT THE RATTLE IN THE DASH AND ENGINE VIBRATION AT IDLE. INVOICE #24497 WHICH STATES EACH COMPLAINT AND THE FINDINGS A) ENGINE VIBRATION - UNABLE TO DUPLICATE CUSTOMERS COMPLAINT. B) RATTLE NOISE IN R/DASH - CAUSE: REPLACED BELT AND TENSIONER AND REPOSITIONED FUEL LINES. C) BRAKES - CLEAN, INSPECT, AND ADJUST REAR BRAKES. D) THE TRANSMISSION NEEDED TO BE SERVICED- BUT MY WIFE DECLINED. THE BILL WAS $62.00 AND THE MILEAGE WAS 13362. THE 3RD TIME @ A WEEK PRIOR TO 1/10/2002. COMPLAINED THE BRAKES WHEN DRIVING ON DRY GROUND WILL ACT AS IF THE ABS IS WORKING, THE VEHICLE SEEMS TO HAVE A SOFT PETAL AND NOT STOP THE VEHICLE PROPERLY. FINDINGS: A) TRANSMISSION - NOT DUE FOR SERVICE UNTIL 40K (FLUID CONFIRMED BY SERVICE MANAGER AT MY WIFE'S REQUEST DUE TO LAST SERVICE AT CHRISTOPHER' DODGE.) B) BRAKES- FOUND TO BE OPERATING NORMAL. MILEAGE WAS 15747. THE FOURTH TIME JUNE 2002- PUSHED ON BRAKES BUT WENT THROUGH STOP SIGN. THE 5TH TIME 7/1/02 UNDER 15 MPH PRESSED ON BRAKES, FOOT FELT LIKE IT WENT TO THE FLOOR NOT STOPPING, PUMPED BRAKES TWICE THEN PUSHED AGAIN FELT LIKE FOOT TO THE FLOOR HIT FROM BEHIND. DRIVER STATED THAT THE BRAKE LITE FLICKERED ONCE, VAN STILL GOING THEN BRAKE LITE ON WHEN HIT. NO DAMAGE, NO MAJOR INJURIES (WIFE'S RIGHT COLLAR BONE RED) 2 TODDLERS AND 2 ADULTS IN VAN. CALLED JOHN ELWAY- VAN IN NEXT DAY. MILES 22772. FINDINGS: COULD NOT VERIFY CONCERN AT THIS TIME. CHRYSLER INSPECTS SAME FINDINGS. VAN AT JOHN ELWAY.*
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#764336July 17, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE SPORADICALLY DIES WHEN SLOWING DOWN FOR STOP OR TURNS. CAN'T FIND A PATTERN - HAPPENS IN ALL SEASONS, TEMPERATURES AND ROAD CONDITIONS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764325July 16, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
REPLACED DEFECTIVE TRANSMISSION EVERY 2 YEARS AT 37,000, 100760, AND AT 147654. OBVIOUSLY THERE IS A PROBLEM WITH THE MANUFACTURER AS TRANMISSIONS DO NO TYPICALLY FAIL EVERY 24 TO 28 MONTHS. THE NTHSA SHOULD FORCE DAIMLER-CHRYSLER TO STAND BEHIND A KNOWN DEFECTIVE COMPONENT AND REPLACE THESE AT NO CHARGE WHEN FAILURES OCCUR FREQUENTLY. THIS IS A KNOWN PREVALENT PROBLEM WITH THE CHRYSLER/DODGE MINIVANS AND HAS BEEN REPORTED ON EXTENSIVELY. ACTIONS SHOULD BE TAKEN TO PROTECT CONSUMERS AS IT IS UNLIKELY DAIMLER-CHRYSLER WILL TAKE RESPONSIBILTY ON THEIR OWN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014008July 16, 2002
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, STRUCTURE:BODY:DOOR
VEHICLE WAS PARKED, KEY NOT IN IGNITION WHEN IT SUDDENLY STARTED ON ITS OWN. DAYTIME RUNNING LIGHTS CAME ON AND VEHICLE AUTOMATICALLY UNLOCKED. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013891July 15, 2002
AIR BAGS, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM:HORN
AIRBAG LIGHT IS ON, HORN AND CRUISE CONTROL STOPPED WORKING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013779July 11, 2002
AIR BAGS, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM:HORN
AIRBAG LIGHT IS ON, HORN STOPPED WORKING, AND CRUISE CONTROL WORKS INTERMITTENTLY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013785July 11, 2002
ELECTRICAL SYSTEM:HORN
HORN WOULD INTERMITTENTLY / CONTINUALLY BEEP. DEALER AND MANUFACTURER WERE NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763948July 8, 2002
UNKNOWN OR OTHER, AIR BAGS
FIRST INCIDENT WAS THE AIRBAG LIGHT CAME ON INTERMITTENTLY. THE DEALER REPAIRED IT LAST WEEK. TODAY, THE ENTIRE INSTRUMENT PANEL FUNCTIONED INTERMITTENTLY. DEALER WAS CALLED AND ANOTHER REPAIR DATE WAS SET.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763968July 8, 2002
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
MY REAR LEFT AXLE KEEPS BURNING UP BEARINGS AND THE WHEEL EITHER FALLS OFF OR I CATCH IT IN TIME TO CORRECT IT. AT ABOUT $250.00 A POP (THIS IS THE FOURTH TIME) IT'S GETTING A LITTLE EXPENSIVE. NOT TO MENTION THE LAW OF AVERAGES IS TURNING AGAINST ME. SOONER OR LATER THERE IS GOING TO BE AN ACCIDENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013344July 5, 2002
EXTERIOR LIGHTING:TURN SIGNAL:SWITCH, ELECTRICAL SYSTEM, VISIBILITY:WINDSHIELD, STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
INTERMITTENTLY WHEN LEFT TURN SIGNAL IS ACTIVATED WINDSHIELD WIPERS COME ON. DEALER HAS INSPECTED AND REPAIRED VEHICLE, HOWEVER PROBLEM HAS REOCCURRED. *AK THE VEHICLE WOULD NOT START DUE TO BATTERY FAILURE. THE SLIDING DOOR DOES NOT SHUT PROPERLY. PASSENGER DOOR DOES NOT LOCK DUE TO DOOR LOCK MOTOR FAILURE. DRIVERS WINDOW MAKES NOISE DUE TO REGULATOR FAILURE. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763827July 4, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS FAILED AND WAS REPAIRED. TWO WEEKS LATER ANOTHER PART OF ABS SYSTEM FAILED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013216July 2, 2002
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
EVEN AFTER FUEL RAIL RECALL 00V268000 AND REPLACEMENT OF FUEL LINE AT ELBO, MORE ITEMS OF REPLACEMENT, INCLUDING TANK, WERE NECESSARY TO STOP LEAKS. PLEASE DESCRIBE DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763682July 1, 2002
STEERING:HYDRAULIC POWER ASSIST SYSTEM, SERVICE BRAKES, HYDRAULIC:POWER ASSIST
THE POWER STEERING/POWER BRAKES HAVE BEEN LOCKING/FAILING INTERMITTENTLY FOR THE PAST YEAR. TOOK THE CAR TO THE SHOP IN JULY OF 2001 AND WAS TOLD THE STEERING WHEEL PROBLEM WAS DUE TO HUMIDITY AND LOOSE BELTS AND THE WEATHER WOULD IMPROVE THE PERFORMANCE. NOTICED THAT WHEN THE STEERING LOCKED, I WAS DRIVING THE CAR BETWEEN 5 AND 10 MILES PER HOUR. ALSO, WHEN STEERING WHEEL LOCKED, POWER BRAKES WOULD FAIL. HAD TO LITERALLY STAND ON BRAKE PEDAL OR TURN OFF CAR IGNITION TO STOP CAR. THREW CAR IN PARK AND TURNED THE IGNITION IMMEDIATELY TO REGAIN STEERING AND BRAKES. HAD NO STEERING CAPABILITY AT ALL. THIS PROBLEM HAS HAPPENED ABOUT ONCE EVERY 2 MONTHS BUT SEEMS TO BE GETTING MORE FREQUENT WITH 3 FAILURES IN THE PAST 2 MONTHS. TOOK CAR INTO DEALER ON 6/24/02 AND THEY WORKED ON IT FOR A COUPLE OF DAYS BEFORE DECIDING THE PROBLEM WAS SOME PART OF THE STEERING COLUMN. THEY COULD REPLICATE THE PROBLEM WITH THE STEERING BUT NOT WITH THE BRAKES. THEY REPLACED SOME COMPONENT OF THE POWER STEERING AND RELEASED THE CAR 6/26/02. PICKED UP THE CAR ON 6/27/02. THE NEXT DAY, 6/28/02, BOTH STEERING LOCKED AND BRAKES FAILED. WILL HAVE CAR TOWED TO SHOP TODAY. BOTH SON AND HUSBAND HAVE ALSO EXPERIENCED THIS PROBLEM WHILE DRIVING. SON NEARLY HIT A TREE WHEN STEERING LOCKED. SAID "CHECK OIL LIGHT " CAME ON DASH. SAID THE ONLY WAY HE COULD STOP THE CAR WAS THE TURN THE IGNITION OFF WHILE IN DRIVE. WE HAD NOTICED THE PROBLEM MORE WHEN MAKING A TURN. HUSBAND SAID THE PROBLEM HAPPENED TO HIM THIS PAST FRIDAY (6/28/02) AND HE WASN'T TURNING AT ALL. WE DO NOT SEE "CHECK ENGINE" LIGHT FLASHING ON WHEN THIS PROBLEM OCCURS. WE ARE ALL SCARED TO DRIVE THE CAR BECAUSE WE ARE AFRAID IT WILL STALL OR THE STEERING WHEEL AND POWER BRAKES WILL FAIL TO WORK AT HIGH SPEED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763611June 28, 2002
VEHICLE SPEED CONTROL, AIR BAGS, ELECTRICAL SYSTEM:HORN
THE HORN AND CRUISE CONTROL ARE NOT FUNCTIONING, AND AIRBAG LIGHT IS ON CONTINUOUSLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012918June 28, 2002
ELECTRICAL SYSTEM:HORN, STRUCTURE:BODY:DOOR
HORN STOPPED WORKING. VEHICLE HAS NOT BEEN EXAMINED BY DEALER.*AK THE RIGHT PASSENGER SIDE DOOR IS INOPERABLE. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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