Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#8016958August 22, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE DIES AT HIGHWAY SPEED AND STARTS UP AGAIN. ENGINE LIGHT DOES NOT COME ON. ENGINE NEVER CAME ON BECAUSE IT HAD BEEN PREVIOUSLY REMOVED. CAUSE UNKNOWN. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8017017August 22, 2002
EXTERIOR LIGHTING:HEADLIGHTS
VAN HAS PROBLEM WITH ILLUMINATION OF HEAD LIGHTS, DEALERSHIP HAS TRIED SEVERAL ATTEMPTS TO RECTIFY ILLUMINATION FAILURE. MANUFACTURER HAS NO MORE SUGGESTIONS ON HOW TO CORRECT PROBLEM. DEALERSHIP IS DECLINING PUTTING ON FOG LIGHTS, AND IS QUESTIONING NEXT STEP.*AK. CONSUMER'S SON ADJUSTED THE HEADLIGHTS AND CONSUMER CAN NOW SEE THE ROAD, CONSUMER ASSUMED IT WAS THE HEADLIGHTS THEMSELVES, BUT IT SEEMS THEY WERE JUSE MISALIGNED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#567168August 21, 2002
STEERING:LINKAGES:TIE ROD ASSEMBLY, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, EQUIPMENT:APPLIANCE:AIR CONDITIONER, SUSPENSION, VISIBILITY:WINDSHIELD WIPER/WASHER, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, ENGINE AND ENGINE COOLING
AIR CONDITIONERCONDENSER/DRIVER SIDE WINDOW REGULATOR/TIE ROD, TRANSMISSION SHIFT CABLE, AND O2 SENSOR WERE REPLACED. ALSO, THERE WAS A NOISE COMING FROM FRONT OF VEHICLE, AND FROM THE EXHAUST AREA. ENGINE CHECK LIGHT APPEARED. IN ADDITION, SERPENTINE BELT AND WATER PUMP WERE REPLACED. *JB. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765947August 20, 2002
AIR BAGS
THE AIRBAG-INDICATOR LIGHT STARTED LIGHTING UP INTERMITTENTLY, AT FIRST, BUT NOW STAYS LIT ALL THE TIME. I SOON DISCOVERED THAT THE HORN, ANOTHER SAFETY FEATURE, IS ALSO DISABLED/NONFUNCTIONAL, AS IS THE CRUISE CONTROL. THESE THREE FEATURES, TWO OF THEM BEING IMPORTANT SAFETY FEATURES (AIRBAG AND HORN) , ARE ALL APPARENTLY WIRED TOGETHER INTO ONE CIRCUIT. I TOOK MY VAN TO A MECHANIC WHO CHECKED FUSES= OK; PROBLEM IS "AIRBAG CLOCKSPRING." HE CONTACTED 3 OTHER MECHANICS AND A DODGE DEALER, AND ALL SAID THEY WERE FAMILIAR WITH THIS PROBLEM WITH DODGE CARAVAN, AND THE PROBLEM IS WITH THE AIRBAG CLOCKSPRING. THE MECHANIC EXPLAINED THE CLOCKSPRING NEEDS TO BE RESET, BUT HE AND OTHER MECHANICS WON'T ATTEMPT TO FIX, AS THEY'RE WORRIED ABOUT DEPLOYING AIRBAG. THE 2 DEALERS SAID THE AIRBAG MAY DEPLOY ON ITS OWN, OR NOT DEPLOY AT ALL -- AND THAT REPAIR INVOLVES REPLACING THE AIRBAG CLOCKSPRING. I'M UPSET AND WANT CHRYSLER TO PAY FOR THIS REPAIR -- THIS IS NOT A MAINTENANCE ITEM/ISSUE -- THIS IS A SAFETY ISSUE -- WHEN THE AIRBAG LIGHT COMES ON, INDICATING FAILURE (CLOCKSPRING), THE HORN ALSO IS DISABLED. YOU CANNOT PASS INSPECTION W/OUT THE HORN WORKING. I'M AFRAID AIRBAG WILL DEPLOY ACCIDENTALLY WHILE I'M DRIVING. I CANNOT AFFORD THIS REPAIR -- EST. $95/CLOCKSPRING + $200/LABOR = $300 OR MORE! THE MECHANIC KNEW OF AT LEAST 1 OTHER PERSON WHO HAD EXACT SAME PROBLEM WITH CARAVAN; ALSO, THE TWO DODGE DEALERS IN MY AREA ALSO STATED THEY VERY FAMILIAR WITH THIS PROBLEM OCCURING IN THE DODGE CARAVAN! MANY OF THESE FAILURES ARE OCCURRING, & MOST PEOPLE ARE NOT REPORTING THEM!! IN ADDITION, MECHANIC SAID HORN COULD BE REWIRED TO BYPASS THE AIRBAG/CRUISE CON. CIRCUIT, FOR ~ $50 -- BUT STILL HAVE TO WORRY ABOUT AIRBAG DEPLOYING AT WRONG TIME/NOT AT ALL + STILL HAVE NO CRUISE CONTROL. ALSO IN STEERING, THERE'S A LOUD WHINEY NOISE WHEN STEERING WHEEL IS TURNED;OTHER TIMES LOSS OF POWER STEERING=DIFFICULTTOSTEER! +SERPENTINEBELT BROKE OFF AT ~32,000 MI!$700TOREPAIR!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765965August 20, 2002
AIR BAGS, ELECTRICAL SYSTEM:HORN
THE AIR BAG LIGHT IS ON AND THE HORN WILL NO LONGER WORK. I UNDERSTAND THAT THIS IS A COMMON PROBLEM AMONG CARAVAN OWNERS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8016681August 20, 2002
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
WHILE DRIVING ALL DASH INDICATOR LIGHTS WENT OUT, DEALER REPLACED A SENSOR. THIS HAPPENED AGAIN IN JUNE OF 2002, SENSOR WAS REPLACED A SECOND TIME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8016682August 20, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE STALLED AT 20 MPH. CONSUMER NOTICED A BELT HANGING FROM UNDERCARRIAGE OF VEHICLE. VEHICLE IS AT DEALERSHIP AT THIS TIME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8016766August 20, 2002
AIR BAGS:FRONTAL
AIRBAGS DEPLOYED FOR NO REASON. DEALER HAS BEEN NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765842August 19, 2002
AIR BAGS:SIDE/WINDOW
I WAS DRIVING MY APPROXIMATELY 10MPH WHEN THE DRIVER'S SIDE AIRBAG UNEXPECTEDLY DEPLOYED. WE NOTICED THE AIRBAG LIGHT BEGAN TO LIGHT INTERMITTENTLY A WEEK PRIOR TO THE FAILURE. WE TOOK THE VEHICLE TO OUR LOCAL DODGE DEALER, LANCASTER DODGE. THEY IMMEDIATELY IMPLIED THAT THE AIRBAG NEVER WENT OFF AND THAT IT WASN'T A CHRYSLER AIRBAG. THEY REFUSED TO DO ANY WORK ON THE VEHICLE AND REPEATEDLY STATED "WHAT ARE YOU TRYING TO PULL HERE?". MY WIFE AND I WERE SHOCKED AND COULDN'T UNDERSTAND WHAT THEY WERE IMPLYING. I TOOK THE VAN TO ANOTHER DODGE DEALER WHO CONFIRMED THAT THE AIRBAG DID IN FACT GO OFF (NO SURPRISE TO US). I CALLED TO DISCUSS WITH CHRYSLER AND DESCRIBE THE SITUATION. THE CLIENT SERVICE REPRESENTATIVE WASN'T INTERESTED IN HEARING ABOUT THE SECOND CHRYSLER DEALER'S FINDING EVEN WHEN I REPEATEDLY EXPLAINED HOW THE FIRST DEALER'S REPORT HAD TO BE INNACCURATE BECAUSE THEY SAID THE AIRBAG DIDN'T GO OFF. I SINCE INVESTIGATED REPORTS SIMILAR TO MINE ON THE NHTSA SITE AND FOUND AN ACTIVE INVESTIGATION INTO THE CLOCK SPRING ON MY VEHICLE. IT APPEARS TO ME THAT THE FIRST CHRYSLER DEALER AND THE MANUFACTURER ARE FRAUDULENTLY COVERING-UP THIS ISSUE BY PREPARING INACCURATE REPORTS OF THE FAILURE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765843August 19, 2002
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, AIR BAGS, VEHICLE SPEED CONTROL:LINKAGES
HORN WILL NOT WORK, AIRBAG LIGHT IS ON AND NO ELECTRICAL COMPONENTS ON THE STEERING COLUMN FUNCTION. DODGE IS AWARE OF THE PROBLEM BUT WILL NOT REPLACE THE CLOCK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765782August 17, 2002
AIR BAGS, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM:HORN
FAILURE OF THE CLOCKSPRING THAT CONTROLS THREE SAFETY DEVICES, THE AIR BAG.THE HORN AND THE SPEED CONTROL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765752August 16, 2002
VEHICLE SPEED CONTROL
WE HAVE LEASED THE VEHICLE SINCE MAY OF 1999. WE HAVE REPLACED THE INPUT SPEED SENSOR TWICE NOW. THE FIRST TIME, THE PARTS AND LABOR WERE FREE UNDER THE MANUFACTURER'S WARRANTY. THIS TIME, BOTH THE INPUT AND THE OUTPUT SPEED SENSORS WENT. AFTER RESEARCHING ON YOUR WEBSITE, I FOUND THAT THIS PROBLEM HAS OCCURRED ON OTHER 1999 DODGE GRAND CARAVANS. I BELIEVE THERE IS A DEFECT IN THE PART OR SO MANY PEOPLE WOULDN'T BE HAVING THE SAME PROBLEM. ALSO, I DON'T BELIEVE A PART SHOULD NEED TO BE REPLACED TWICE IN 2 1/2 YEARS TIME. THE SECOND REPAIR I HAD DONE ON 8/13/02 FOR BOTH SENSORS. MY MILEAGE AT THE TIME WAS 41,615. I WOULD APPRECIATE YOUR ATTENTION INTO THIS MATTER. THANK YOU..*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765604August 13, 2002
AIR BAGS, ELECTRICAL SYSTEM:HORN, VEHICLE SPEED CONTROL
CLOCKSPRING UNIT FAILS TO PROVIDE POWER TO AIRBAG, HORN AND CRUISE CONTROL SWITCHES IN STEERING WHEEL. THIS UNIT CAN FAIL IN AN ACCIDENT AND PREVENT AIRBAG FROM BEING DEPLOYED. DC HAS SOLD OVER 150,000 REPLACEMENT CLOCKSPRINGS AT OVER $250 A PIECE. THIS IS AN OBVIOUS MANUFACTURES DEFECT. I WAS UNABLE TO BLOW MY HORN AT ANOTHER DRIVER TO GET HIS ATTENTION. LUCKILY NO ACCIDENT OCCURRED. HOWEVER UNIT HAS TO BE REPLACED AS I AM WITH NO HORN, NO CRUISE CONTROL CONTROLS, AND AN AIRBAG MALFUNCTION LIGHT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765613August 13, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
SUDDEN LOUD NOISE AND SHORT MOMENT OF LOCKED FRONT WHEELS, ENGINE STALLED AND AFTER WHEN I STOPPED, HUGE OIL LEAK FROM THE TRANSMISSION. AFTER TRANSMISSION DISASSEMBLY BIG HOLE IN TRANS HOUSING AROUND 3" IN DIAMETER TO THE TORQUE CONVERTER SIDE,DAMAGED TORQUE CONVERTER, PIECES OF DIFFERENTIAL PARTS WENT OF THE HOLE. HAVE THE TRANSMISSION FOR VERIFICATION, PICTURES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#567132August 12, 2002
ELECTRICAL SYSTEM
THE CONSUMER BELIEVES THAT THE FAILURE OF TURN SIGNALS, THE COMING ON OF WIPERS BY THEMSELVES AND SHORTING OUT THE BATTERY AND THE VEHICLE STALLING WERE A FAULT OF THE ELECTRICAL SYSTEM WHICH THE DEALER WAS UNABLE TO LOCATE THE PROBLEM. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765529August 12, 2002
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
STRONG ODOR OF GASOLINE IN OUR GARAGE ONE MORNING LED US TO FIND THE FUEL PUMP WAS LEAKING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8015980August 12, 2002
AIR BAGS, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM:HORN
AIR BAG LIGHT HAS COME ON AND STAYED ON, AND CRUISE CONTROL WILL INTREMITTENTLY NOT WORK. CONTACTED DEALER, AND THE DEALER WAS NOT WILLING TO DO ANYTHING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8015982August 12, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING AT SPEED VEHICLE WILL STALL, HAVING EVERYTHING SHUTDOWN. CONTACTED DEALER, AND THE DEALER WAS NOT WILLING TO DO ANYTHING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765480August 11, 2002
AIR BAGS, ELECTRICAL SYSTEM:HORN, VEHICLE SPEED CONTROL
AIR BAG LIGHT CAME ON, AND HORN AND CRUISE CONTROL FAILED SIMULTANEOUSLY. MANY OTHER 1996 GRAND CARAVAN OWNERS HAVE REPORTED THIS SAME FAILURE, AND HAVE BEEN TOLD THE CLOCK SPRING HAS FAILED. GIVEN THE NUMBER OF IDENTICAL COMPLAINTS, THIS SHOULD BE A RECALL ITEM. I'M CERTAIN MANY MORE OWNERS WOULD REPORT THIS IF THEY WERE AWARE OF SO MANY OTHERS EXPERIENCING THIS PROBLEM, BUT GIVE THE MODEST COST OF REPAIR ($250 EST.), MOST PEOPLE HAVE PROBABLY PAID FOR THIS REPAIR WITHOUT REPORTING IT SINCE THE POTENTIAL SAFETY PROBLEMS ARE SO SERIOUS (NO HORN OR AIR BAG!!) GIVEN THE MODEST COST OF REPAIR AND THE SERIOUS INJURY THAT COULD RESULT FROM NOT CORRECTING THIS, DODGE SHOULD PAY FOR THIS REPAIR BEFORE SOMEONE IS INJURED OR KILLED. ISN'T THIS WHAT NHTSA IS FOR? PLEASE HELP FORCE DODGE TO BE RESPONSIBLE. SIMILAR MODELS AND OTHER MODEL YEARS HAVE HAD PROBLEMS WITH THE SAME PART, AS WELL. PLEASE RESPOND, AND LET ME KNOW WHAT I CAN DO TO ENCOURAGE DODGE TO CORRECT THIS SITUATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765491August 11, 2002
VEHICLE SPEED CONTROL
WHEN ACCELERATING FROM A FULL STOP THE CAR WILL EITHER SPUTTER AND ALMOST STALL OR IT WILL IN FACT STALL. THIS HAS HAPPENED AS CLOSE AS THE END OF OUR BLOCK TO 15 MINUTES INTO A TRIP. IT HAS USUALLY OCCURED IN THE FIRST DRIVE OF THE DAY, BUT LATELY IT HAS BEEN HAPPENENING AT ANY POINT OF THE DAY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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