Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#767368September 18, 2002
AIR BAGS
NO SUMMARY LISTED FOR THIS VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767381September 18, 2002
AIR BAGS
INVESTIGATION REVEALS THAT DODGE/CHRYSLER/PLYMOUTH HAS SOLD THOUSANDS OF REPLACEMENT CLOCKSPRINGS. SINCE FAILURE OF THIS COMPONENT AFFTECTS TWO SAFETY FEATURES, AIRBAG & HORN, I BELIEVE THEIR SHOULD BE FACTORY RECALL AND I SHOULD BE ALLOWED TO RECOVER THE COST OF REPAIRS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8018798September 17, 2002
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
VAN WILL STALL WITHOUT ANY WARNING WHILE DRIVING AT ANY SPEEDS. CAUSE OF STALLING IS STILL UNKNOWN AT THIS TIME. PLEASE DESCRIBE DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767319September 17, 2002
ENGINE AND ENGINE COOLING:ENGINE
WITHIN THE FIRST MONTH OF OWNING OUR VAN, THE BELT CAME OFF THE PULLEY SYSTEM RENDERING THE VAN DEAD. WHEN IT CAME OFF IT WAS CUT IN TWO AND WRAPPED AROUND THE CRANK PULLEY. WE REPLACED THE BELT 8 TIMES SINCE THAT OCCURRENCE. WE HAVE ALSO REPLACED THE CRANK PULLEY AND TENSION PULLEY. AFTER BECOMING TOTALLY FRUSTRATED WITH THIS PROBLEM, WE CONTACTED THE CORPORATION, WHICH WAS OF NO USE. A FAIRBANKS DODGE SERVICE CONSULTANT SHARED WITH US THE FACT THAT THEY OFTEN RECEIVE SEVERAL TOWED IN CARAVANS ON RAINY DAYS DUE TO THE BELT SLIPPING OFF. MY CONCERN IS THAT WHEN THIS BELT COMES OFF THERE IS NO POWER STEERING, NOR ALTERNATOR, NOR A/C. IF THIS OCCURS AT A HIGH RATE OF SPEED, THE USE OF POWER STEERING WILL BE LOST, MEANING QUICK REACTION IF NEEDED WOULD BE HINDERED. OUR MECHANIC CALLED CHRYSLER TO VERIFY IF IT WAS PURELY THE USE OF A WRONG BELT TYPE, ONLY TO BE TOLD NO. AS A MATTER OF FACT, THEY TOLD HIM NOT TO USE A CHRYSLER BELT. IN ADDITION TO THAT, WE WERE ALSO INFORMED THAT THE BELT SYSTEM IS BEING REDESIGNED FOR 2003 BECAUSE OF THIS PROBLEM. PLEASE HELP! I HAVE A WIFE AND TWO KIDS THAT RIDE IN THIS VEHICLE EVERYDAY AND I AM CONCERNED ABOUT THEIR SAFETY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#567480September 16, 2002
FUEL SYSTEM, GASOLINE
THE CONSUMER EXPERIENCED A STRONG SMELL OF RAW FUEL INSIDE THE VEHICLE AND THE GARAGE POSSIBLY CAUSED BY A FAULTY FUEL TANK. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8018682September 16, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS LIGHT HAS ILLUMINATED. TOOK VEHICLE TO DEALER, AND THEY STATED THAT MODULE NEEDED REPLACING. *AK WHEN THE ABS SYSTEM WAS REPLACED UNDER THE RECALL, HOWEVER THE MODULE WAS NOT. CONSUMER ASKS THE DEALER TO REPLACE THE DEFECTIVE MODULE, BUT THE DEALER REFUSED TO REPLACE WITHOUT CONSUMER HAVING TO PAY.*YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767247September 16, 2002
AIR BAGS
CLOCKSPRING IS DEFECTIVE, YET CHRYLSER WHO KNOWS THIS, INSISTS ON CUST PAYING FOR IT OUT OF POCKET - THIS IS A SAFETY CONCERN!!!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767207September 15, 2002
AIR BAGS
AIRBAG CLOCKSPRING LOCATED IN STEERING COLUM HAS GONE BAD CAUSING HORN AND CRUSE CONTROL AS WELL AS AIR BAG NOT TO WORK. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8018637September 13, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
CONSUMER STATES THAT WHILE VEHICLE WAS NOT RUNNING AND STANDING ON THE PARKING LOT. THE SWITCH TO MOVE THE SIDE MIRROMS CAUGHT ON FIRE, THE CONSUMER DISCONNECTED THE BATTERY AND THE FIRE STOPPED. NLM CONSUMER STATES THE 10 AMP FUSE FOR THE MIRROR CONTROL SWITCH NEVER BLEW, BUT THE MIRROR SWITCH AND CONNECTING PLUG WERE MELTED. *YH
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#567435September 12, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DURING THE THREE MONTH PERIOD IMMEDIATELY FOLLOWING THE PURCHASE OF THE VEHICLE, CONSUMER EXPERIENCED MULTIPLE PROBLEMS WITH THE ELECTRONIC SYSTEM THAT CONTROLS THE BILATERAL SLIDING POWER DOORS. THE DOORS OPEN OR CLOSE WITHOUT ANY EFFORT BY ANYONE ACTIVATING THE MECHANISM THAT CONTROLS THE DOOR. ON OCCASION, THE RIGHT DOOR WILL NOT OPEN OR CLOSE WHEN THE MECHANISM IS DEPRESSED. WHEN THE POWER DOOR IS OPEN IT CANNOT BE CLOSED WITHOUT MULTIPLE ATTEMPTS TO DEPRESS THE ELECTRONIC BUTTONS. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8018488September 12, 2002
AIR BAGS:SIDE/WINDOW
WHILE DRIVING AT 25MPH AND WHEN THE VEHICLE WAS HIT ON FRONT DRIVER'S SIDE AIR BAG DID NOT DEPLOY. DEALER NOTIFIED.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#767055September 12, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
THE DRIVE BELT TENSIONER ASSM. BRAKES AT THE STUD THAT CONNECT TO THE BACKET,CAUSING THE DRIVE BELT TENSION ASSM. TO BRAKE THEN DAMAGE HOOD AND SOME OTHER PARTS OF ENGINE .I HAVE TALKED TO ALOT OF PEOPLE AND THEY HAVE HAD THE SAME PROBLEM .TWO PEOPLE SAID IT CAUSED ACC. THE DRIVE BELT TENSIONER ASSMEBELY IS OF POOR DESIGN AND FAILES AND THE REPAIRES ARE VERY COSTLY. 1200.00 TO 2500.00 TO REPAIR DEFEAT.PLEASE CHECK THIS OUT II WILL GIVE YOU A EX. DRIVING DOWN THE FREEWAY AT 55 TO 70 MPH AND ALL OF THE SUDDEN BANG THEN A HOLE IN THE HOOD AND SMOKE COMMING FOR UNDER THE HOOD. THINK THERE SOULD BE A NATIONAIL RECALL ON THIS BEFORE SOMEONE GET KILLED.L. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767058September 12, 2002
FUEL SYSTEM, GASOLINE:DELIVERY
FUEL FILTER FITTING UNDER CAR SUBJECT TO ROAD DEBRI, PLASTIC FITTING WILL DISCONNECT ALLOWING FUEL PUMP TO THROW RAW FUEL ALL OVER UNDERCARRAGE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767032September 11, 2002
AIR BAGS
THE AIR BAG LIGHT IS CONSTANTLY ON AND THE CRUISE CONTROL OCCASIONALLY WOULD NOT WORK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8018417September 11, 2002
VEHICLE SPEED CONTROL, AIR BAGS, ELECTRICAL SYSTEM:HORN
AIRBAG LIGHT APPEARS ON DASHBOARD, AND HORN / CRUISE CONTROL OPERATE POORLY. DEALERSHIP IS AWARE OF PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766968September 10, 2002
SUSPENSION:FRONT:SHOCK ABSORBER
THE STRUT TOWER DID NOT FAIL AT THIS TIME AND NO PERSON WAS KILLED OR INJURED, ALSO NO DAMAGE HAS OCCURED. BUT I WOULD LIKE TO REPORT THAT THE STRUT TOWER IS RUSTING THRU ON THE FRONT RIGHT SIDE OF THE MINI VAN. IF THIS SHOULD RUST COMPLETLY THROUGH WHILE THE MINI VAN IS MOVING AT HIGHWAY SPEEDS, THE DRIVER COULD EXPERIENCE TOTAL LOSS OF CONTROL AND THAT COULD LEAD TO SERIOUS INJURY AND PROPERTY DAMAGE INCLUDING DEATH OF UP TO SEVEN OCCUPANTS OF THE MINIVAN. WHAT IS CHYSLER GOING TO DO TO REPAIR MY MINIVAN BEFORE A ACIDENT HAPPENS?*AK
Crash:
Yes
Fire:
No
Injuries:
7
Deaths:
7
#8018288September 10, 2002
SUSPENSION
VAN HAS BEEN IN REPAIR SHOP FOUR TIMES DUE TO AN UNKNOWN NOISE COMING FROM REAR LEFT WHEEL. DEALERSHIP HAS DONE SEVERAL LUBRICATIONS, CLEANING, AND LOOKING FOR HOT SPOTS ON THE BRAKES. EVEN AFTER ALL MAINTENANCE THAT WAS PERFORMED BY THE DEALERSHIP THE UNKNOWN SOUND WAS STILL PRESENT. PLEASE DESCRIBE DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8018352September 10, 2002
ENGINE AND ENGINE COOLING:COOLING SYSTEM, STEERING:HYDRAULIC POWER ASSIST:PUMP
WHILE TRAVELING ON HIGHWAY AND WITHOUT PRIOR WARNING POWER STEERING WENT OUT. ALSO, VEHICLE STARTED TO OVERHEAT. DEALERSHIP WAS AWARE OF PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766848September 7, 2002
AIR BAGS, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM:HORN
THE CLOCKSPRING FAILED ON THE DATE INDICATED. THE AIR-BAG, HORN AND CRUISE CONTROL WERE NON-FUNCTIONAL DURING THE FAILURE. I REPLACED THE UNIT WITH A NEW ONE. I INVESTIGATED WHY THE UNIT FAILED BY DISASSEMBLING IT. THE FLAT RIBBON CABLE IN THE UNIT FAILED FROM INADEQUATE STRAIN RELIEF AT THE POINT OF CONNECTION. ALL 5 CONDUCTORS WERE BROKEN DUE TO REPEATED HARD BENDING WITHOUT ADEQUATE SUPPORT AT THE CONNECTION POINT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766849September 7, 2002
AIR BAGS, ELECTRICAL SYSTEM:HORN, VEHICLE SPEED CONTROL
THE CLOCKSPRING IN THE STEERING COLUMN FAILED. THIS CAUSES THE HORN, CRUISE CONTROL AND AIRBAG SYSTEM TO FAIL. THERE IS NO INDICATION THAT THE HORN IS OUT. ONLY THE AIRBAG LIGHT ON THE DASH COMES ON. YOU DON'T KNOW THE HORN IS OUT UNTIL YOU NEED IT! I HAD THE SAME PROBLEM ON MY PERSONAL VAN AND ON MY COMPANY VAN. THEY WERE BOUGHT FROM DIFFERENT DEALERS AT DIFFERENT TIMES. IT IS VERY HARD TO BELIEVE THAT A SINGLE DRIVER CAN HAVE THE SAME PROBLEM ON TWO DIFFERENT CARS WITHOUT THERE BEING AN INHERENT DESIGN DEFECT IN THIS PART. PLEASE INVESTIGATE THIS PROBLEM BEFORE LIVES ARE LOST THROUGH THE LOSS OF THE HORN OR AIRBAGS THAT DON'T WORK WHEN NEEDED. THE CONDUCTORS THAT FEED THE EXPLOSIVE CHARGE TO THE AIRBAG ARE OPEN DURING THIS CONTINUOUS FAULT AND THE AIRBAG WILL NOT DEPLOY IN AN ACCIDENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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