Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10019524June 26, 2003
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
THE CONSUMER SMELLED GAS COMING FROM THE TRUCK, HE OPENED THE HOOD AND DISCOVERED A FUEL LEAK. IT WAS CONFIRMED BY A MECHANIC, THERE WAS A FUEL INJECTION RAIL CROSSOVER TUBE LEAK AND THE FUEL RAIL NEEDED TO BE REPLACED. *JB PH *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017901June 26, 2003
AIR BAGS:FRONTAL
THE AIR BAG LIGHT ILLUMINATED, WHICH CAUSED THE HORN AND CRUISE CONTROL TO BE INOPERATIVE. THE DEALER STATED THE CLOCK SPRING FAILED. RELATED RECALL 02V293000, HOWEVER THE VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED IN THE RECALL. *JB *TS *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024881June 25, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
ON 6/18/03, VEHICLE STALLED WITHOUT WARNING WHILE DRIVING. DEALER DIAGNOSED PROBLEM WITH CONTROL MODULE AND REPLACED. THE NEXT DAY, VEHICLE STALLED AGAIN WHILE DRIVING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023772June 25, 2003
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
THE FAN BELT AND TENSIONER HAVE FAILED TWICE, AND AFTER DOING RESEARCH, IT APPEARS THAT THIS IS A VERY COMMON OCCURRENCE. I EVEN FOUND A WEB SITE OF PEOPLE WHO HAVE HAD THE SAME PROBLEM, SOME MORE THAN SIX TIMES ON THE SAME VAN. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024827June 24, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
THE DRIVER GOT OUT OF THE VEHICLE WHILE IN PARK, VEHICLE ACCELERATED AND HIT A GATE AND SOME TRASH CANS. WHEN RETURNING TO THE VEHICLE, IT WAS STILL IN PARK. VEHICLE WILL BE TAKEN TO THE DEALER ON 6/25/2003. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10024705June 23, 2003
PARKING BRAKE
CONSUMER STATES THAT THE PARKING BRAKE DOES NOT STAY ENGAGED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024725June 23, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
VEHICLE EXPERIENCED ABS FAILURE CAUSED BY THE ROTORS DELAMINATING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024767June 23, 2003
AIR BAGS
CONSUMER WAS TRAVELING AT 50 TO 55 MPH, WHEN VEHICLE HIT A DEER. NONE OF THE AIRBAGS DEPLOYED, AND THE VEHICLE WAS TOTALLED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10023547June 22, 2003
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, VEHICLE SPEED CONTROL
MY VAN WAS BOUGHT NEW AND IS JUST ABOUT 1 YEAR OLD. I HAVE BEEN HAVING MANY PROBLEMS WITH THIS VEHICLE. THE VEHICLE WOULD GO 30 MPH BY ITSELF ALTHOUGH I WAS PRESSING THE BRAKE. THIS EVEN HAPPENED WHILE I WAS DRIVING ON AN ICY ROAD. THE DEALER SAID THAT THIS IS NORMAL. ALL THE VEHICLE'S LOCKS WOULD LOCK AND UNLOCK BY THEMSELVES, SOMETIMES LOCKING MY KEYS IN IT BEFORE I CAN GET THEM OUT. THREE MONTHS AFTER THE VEHICLE WAS PURCHASED IT WAS RETURNED TO THE DEALER BECAUSE THE HEATER AND AIR DID NOT WORK PROPERLY. A FIRE BURNED THE DRIVER'S DOOR, SEAT, FLOOR RUGS AND WINDOW. THE FIREMAN SAID IT WAS AN ELECTRICAL FIRE, WHICH STARTED IN THE DRIVER'S DOOR BY THE WIRES. THE FIRE HAPPENED ON THE WEEKEND THEREFORE THE DEALER IS NOT AWARE OF THE FIRE YET. I PLAN TO GO TO THE DEALER ON MONDAY TO SEE WHAT CAN BE DONE. THE VEHICLE CANNOT BE DRIVEN AND THE SMELL INSIDE THE VEHICLE IS OVERWHELMING. EVERYTHING ON DRIVERS SIDE IS BURNED. I WILL ASK FOR A NEW REPLACEMENT VEHICLE. *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10023451June 20, 2003
ELECTRICAL SYSTEM
THE REGULATOR ON THE FRONT POWER DRIVER SIDE AND PASSENGER SIDE WINDOWS IS FAULTY. OUR VAN WAS BUILT IN CANADA AND IT APPEARS TO BE A COMMON TRAIT OF THOSE VEHICLES. THIS IS A SERIOUS DEFECT THAT COULD RESULT IN INJURIES, SOMEONE SHOULD BE HELD RESPONSIBLE FOR THIS DEFECT AND IMPLEMENT A RECALL TO REPAIR THE PROBLEM- OR DISCONTINUE MANUFACTURING VEHICLES THAT DODGE WILL NOT STAND BEHIND. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023321June 18, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
EVERY DODGE VEHICLE ON MY STREET, INCLUDING MY BRAND NEW DODGE GRAND CARAVAN THAT I HAVE OWNED FOR LESS THAN 3 WEEKS, WAS BROKEN INTO AND BURGLARIZED. APPARENTLY THIS VEHICLE IS VERY EASY TO BREAK INTO AND NOW THE VEHICLE IS TOTALLY UNSECURED UNTIL IT IS REPAIRED. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024200June 17, 2003
ENGINE AND ENGINE COOLING:ENGINE
VEHICLE WAS SHUT OFF WHEN WITHOUT WARNING, THEN VEHICLE CAUGHT ON FIRE.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10023248June 17, 2003
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
BOLT HOLDING HATCH STRUT TO SIDE OF VEHICLE SHEARED IN HALF CAUSING THE HATCH TO FALL ON TOP OF THE PERSON ATTEMPTING TO CLOSE THE REAR HATCH DOOR. PERSON CLOSING DOOR WAS NOT SERIOUSLY INJURED. STRUT ARM SCRATCHED REAR BUMPER WHEN HATCH FELL. DEFECTIVE PART WAS SAVED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023091June 15, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
RECALL REPLACEMENT OF GAS TANK THAT MIGHT HAS SOMETHING TO DO WITH MY ENGINE LIGHT TURNING ON NOW I FOUND OUT THAT THE PROBLEM IS COMING THROUGH THE EMISSION CONTROL SYSTEM PURGE (GROSS) LEAK ENGINE CODE P0455 GIVEN TO ME BY THE CAR ITSELF, MY CAR WILL BE TAKEN TO DEALER ON THIS CONDITION MONDAY JUNE 16,2003 AND I THINK THIS HAS SOMETHING TO DO WITH THE REPAIR OF THE RECALL. MY MAIN COMPLAINT IS THAT I'VE BIN AT THIS DEALER THREE TIMES WITH REPAIR DONE OR CHECK DONE ON PROBLEMS TO MY VEHICLE AND THREE TIMES I GET NO PROOF THAT THE VEHICLE WAS SERVICE THERE EVEN WHEN THE RECALL WAS DONE ALL I HAVE IS THE TAG # WHICH IS ONLY FOR THERE PURPOSE. I DO ASK FOR IT EVEN THOUGH I THINK I SHOULDN'T AND THEY STATE THAT JOB IS DONE AND I DON'T NEED ANYTHING CAUSE IT WAS DONE. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024023June 13, 2003
AIR BAGS
THE WIRES TO THE HORN HAD BURNED.PROBLEM WAS NOT CAUSED BY THE RECALL 02V293000 FOR AIR BAG REPAIR OF THE CLOCK SPRING. HAD PART OF RECALL DONE ON AIR BAG. MECHANIC CHARGED CONSUMER TO HAVE DIAGNOSTIC DONE ON HORN. ESSINGTON FAMILY DODGE IN PHILA. PA (215 492 8600). REFERENCE NUMBER 11278103. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021517June 12, 2003
SEAT BELTS:REAR/OTHER
MY SEVEN YEAR OLD DAUGHTER WAS EXITING OUR 2002 DODGE GRAND CARAVAN WHEN HER FOOT SLIPPED THROUGH THE SAFETY BELT STRAP. THE STRAP WAS LOCATED NEXT TO THE SLIDING DOOR OF THE PASSENGER SIDE OF THE CAR. THE STRAP WAS IN IT'S STORAGE POSITION, BUT WAS CLEARLY STILL IN THE WAY OF HER STEPPING PAST THE MIDDLE PASSENGER SEAT AS SHE EXITED FROM THE REAR SEAT OF THE VEHICLE. SINCE THE STRAP "LOOPED" AROUND HER FOOT, SHE THEN TRIPPED AND TUMBLED OUT OF THE SLIDING DOOR SIDE OF THE VEHICLE. I WITNESSED EVERYTHING--ANY TALLER: SHE WOULD HAVE STRUCK HER HEAD ON THE DOOR OF THE CAR. SHE ACTUALLY FELL OUT THE SLIDING DOOR AREA AND SCRAPED HER ARMS PRETTY GOOD. I WAS SURE SHE MUST HAVE BROKE BOTH ARMS THE WAY THAT SHE FELL. BUT, WE WERE LUCKY THIS TIME. THERE MUST BE A BETTER WAY TO MOUNT THOSE SAFETY STRAPS TO AVOID THIS TYPE OF THING. WHEN THE PASSENGER IN THE MIDDLE SEAT IS STRAPPED IN, IT IS EVEN WORSE AS EACH PASSENGER PASSING TO THE REAR SEATS MUST WALK OVER OR UNDER THE STRAPS AS WELL. IN THIS CASE, HOWEVER, SHE WAS THE ONLY PASSENGER AND THE "RESTING" STRAP STILL CAUGHT HER LEG AS SHE EXITED THE VEHICLE. CLEARLY NOT SAFE IN MY OPINION. JUST THOUGHT I'D PASS THIS ALONG. *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10021397June 11, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
I OWN A 1999 DODGE GRAND CARAVAN SPORT. THE TRANSMISSION HAS FAILED WITH LESS THAN 66,000 MILES ON THE VEHICLE. FROM MY RESEARCH, DAIMLERCHRYSLER HAS KNOWN ABOUT THE PREMATURE TRANSMISSION FAILURE FOR OVER 15 YEARS BUT HAVE REFUSED TO REMEDY THE SITUATION WHILE CONTINUING TO INSTALL THE SAME TRANSMISSIONS IN ALL DODGE, CHRYSLER AND PLYMOUTH VANS. IN 1992, CHRYSLER RENAMED THE A604 ULTRADRIVE AS THE 41TE TRANSMISSION TO ESCAPE BAD PUBLICITY! WHY IS THE GOVERNMENT LETTING THIS CONTINUE? DO WE HAVE TO WAIT UNTIL SOMEONE GETS KILLED? *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022737June 10, 2003
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS STOP WORKING WITHOUT ANY INDICATION. VEHICLE WAS SERVICED, TECHNICIAN REPLACED BODY CONTROL MODULE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022622June 9, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE TRAVELING WITHOUT ANY INDICATION VEHICLE LOST ALL POWER. VEHICLE WAS SERVICED, TECHNICIAN NOTICED TRANSMISSION NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022689June 9, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKE ROTORS ARE WEARING OUTN PREMATURELY, VEHICLE ONLY HAS 6000 MILES. DEALER NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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