Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10026672July 7, 2003
SERVICE BRAKES, HYDRAULIC
CONSUMER STATED THAT WHILE DRIVING AND WITHOUT WARNING THE BRAKES FAILED, CAUSING EXTENDED STOPPING DISTANCE. DEALER NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026673July 7, 2003
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
CONSUMER STATES SERPENTINE BELT MAKES ONGOING NOISE. DEALER HAD REPLACED A COUPLE OF TIMES THE SERPENTINE BELT; BUT, PROBLEM STILL RECURRING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026678July 7, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING AT 5-10 MPH VEHICLE STALLED AND THEN COMPLETELY LOCKED UP COMING OFF OF A RAMP. UPON STARTING AGAIN IT STARTED TO JERK. TOOK VEHICLE TO THE DEALER. THE PROBLEM STILL EXISTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026687July 7, 2003
SUSPENSION:FRONT
VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP FOR AN ALIGNMENT. THE MECHANIC STATED THAT STRUTS AND SPRING TOWER ARE RUSTED, AND RECOMMENDED THAT CONSUMER TAKE THE VEHICLE TO THE DEALER. THE VEHICLE WAS TAKEN TO THE DEALER ON 7/7/2003.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025525July 7, 2003
SUSPENSION
CAR TAKEN TO DEALERSHIP ON TWO OCCASIONS FOR FRONT END NOISE IN THE LAST 6 MONTHS. DEALERSHIP FAILED TO PROPERLY DIAGNOSE PROBLEM. UPSOLD OTHER SERVICE REPAIR WORK AS "NEEDED" BUT NOT RELATED TO FRONT END NOISE. VEHICLE TAKEN TO OUTSIDE SERVICE STATION FOR NOISE AND TOLD NEEDED STRUTS (PREVIOUSLY DONE EARLIER IN THE YEAR ALREADY) MECHANIC UNABLE TO PERFORM REPAIR DUE TO RUSTING OF BOTH FRONT STRUT TOWERS. VEHICLE BROUGHT BACK TO DEALER FOR FURTHER INQUIRY REGARDING RUST OF TOWERS. SERVICE MANAGER ACKNOWLEDGED PROBLEM WHEN I POINTED IT OUT. HE HAD NO EXPLANATION WHY HIS TECHNICIANS FAILED TO INDENTIFY ON PRIOR SERVICE VISITS. CHRYSLER CONTACTED AND WILLING TO OFFER GOODWILL OF 1/2 COST FOR BODY SHOP REPAIRS. NO LOANER CAR PROVIDED. WAITING FOR ADHESIVE NEEDED TO COMPLETE WORK, PARTS ORDERED 6/24/03, CAR LEFT WITH DEALERSHIP FOR 1 WEEK. NO REPAIR DONE, NO NOTIFICATION OF DELAY. CAR PICKED UP UNREPAIRED ON 7/1/03 AND FORCED TO NOW DRIVE AN UNSAFE VEHICLE UNTIL SUCH TIME THEY RECEIVE PARTS TO DO REPAIRS. UNABLE TO OBTAIN WHEREABOUTS OR SHIPPING INFO ON PARTS STILL NEEDED AS OF 7/7/03. *AK CONSUMER CALLED ON 7/21/2003 TO SAY THE VEHICLE HAS BEEN FIXED BY THE DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029548July 3, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
THE FRONT WHEEL ROTORS WERE "PITTED AND RUSTED." THE CONSUMER CONSULTED THREE DIFFERENT MECHANICS UNTIL ONE FINALLY TOLD HIM THE PROBLEM WAS A RESULT OF "CHEAP MATERIALS." *PH *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025394July 3, 2003
ELECTRICAL SYSTEM
MY 97 DODGE GRAND CARAVAN HAS AN ELECTRICAL DEFECT CAUSING THE GEAR SELECTOR, ABS, AND SERVICE ENGINE SOON LIGHT TO DISPLAY ON THE DASH. DEALER IS UNABLE TO DETERMINE CAUSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023053July 3, 2003
AIR BAGS:FRONTAL
THE AIR BAG ON THE PASSENGER SIDE WAS INOPERATIVE. THE AIR BAG HAD TO BE REPLACED. *NLM *CB *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021588July 3, 2003
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
THE VEHICLE EXPERIENCED THE SAME DEFECT WITH THE FUEL SYSTEM LEAKAGE AS STATED IN RECALL 00 V 268 000, HOWEVER THE VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED IN THE RECALL. *AK *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014663July 2, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
THE CONSUMER HEARD A LOUD NOISE COMING FROM ENGINE. SOON AFTER, THE STEERING BECAME HARD. THE CONSUMER PULLED OVER AND NOTICED TRANSMISSION FLUID LEAKING ON TO THE GROUND. THE TRANSMISSION HAD FAILED. *JB. IT WAS DETERMINED THE TRANSMISSION HAD EXITED THE CASE PH *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025156June 30, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), POWER TRAIN:AXLE ASSEMBLY
AUTOMATIC TRANSAXLE: WITHIN THE FIRST 5, 000 MILES I COMPLAINED TO THE DEALER ABOUT A "JUMP" IN THE TRANMISSION. I WAS ADVISED BY THE SALESPERSON AND SERVICE DEPARTMENT THAT IS WAS NORMAL. AFTER DRIVING OTHER 2000 GRAND CARAVANS, I NOTICED IT TO BE THE SAME.WITHIN THE FOLLOWING 10, 000 MILES THE JUMP STILL EXISTED AND PROGRESSIVELY GOT WORSE. I AGAIN RETURNED TO THE DEALER AND AGAIN WAS ADVISED IT WAS NORMAL. AFTER A TOTAL OF 36, 000 MILES, THE TRANSMISSION DIED. I NOW HAVE TO PAY OUT OF POCKET FOR REAPIRS AND WANT OTHER CONSUMERS TO KNOW THAT THE TRANSMISSION SENSORS AND POWERTRAIN CONTROL MODULES (PCM) ARE FAULTY AND COULD CAUSE INJURIES IF NOT CHECKED OR REPLACED. A "JUMPY" TRANSMISSION COULD CAUSE A VEHICLE TO ACCEL OR DECEL OUT OF CONTROL. MY NEIGHBOR'S 2000 GRAND CARAVAN TRANSMISSION SENSOR POWERTRAIN CONTROL MODULE (PCM) WENT OUT AFTER 15, 000 MILES AND HAD TO GET IT REPLACED. IT WAS NOT UNDER WARRANTY. HE HAD TO PAY FOR THE REPAIR OUT OF POCKET.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026178June 30, 2003
VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING
THERE IS A DEFECT WITH THE MULTI-FUNCTION SWITCH. THE WINDSHIELD WIPERS COME ON AND OFF WITHOUT TOUCHING THE SWITCH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081532June 29, 2003
EQUIPMENT ADAPTIVE/MOBILITY, STEERING
ELECTRICAL FIRE UNDER THE STEERING COLUMN, WIRING HARNESS REPLACED, AND PROBLEMS WITH THE STEERING WHEEL.*MR THE VEHICLE IS EQUIPPED WITH EMC DS2000 ADAPTIVE STEERING AND EMC EGB. WHILE DRIVING THE VEHICLE'S FAILURE ALARMS CONSTANTLY SOUNDED. ON ONE OCCASION THE SYSTEM MALFUNCTION AND CAUSED AN ACCIDENT. ON ANOTHER OCCASION THE VEHICLE CAUGHT ON FIRE UNDER THE STEERING COLUMN. ON BOTH OCCASIONS THE DEALER REPLACED THE WIRING HARNESS. THE DRIVER CONTINUED TO HAVE PROBLEMS WITH THE STEERING WHEEL. THE DEALER DETERMINED THAT THE GEAR TRAIN OF THE ENCODERS WERE DAMAGED. BOTH ENCODER GEARS AS WELL AS THE ENCODER ASSEMBLY WERE REPLACED. *NM
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#10023975June 29, 2003
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
SINCE POWER STEERING PUMP REPLACEMENT, THE SERPENTINE BELT REGULARLY SLIPS OFF WHEN SPLASHED WITH WATER. - CAME OFF WHILE MY WIFE WAS DRIVING. - DEALER TRIED REPLACING TENSIONER (WHICH I HAD REPLACED 6 MONTHS EARLIER) - NO LUCK - WILL CONTINUE TO TRY TO SOLVE WITH DEALER. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023981June 29, 2003
EXTERIOR LIGHTING:TURN SIGNAL:SWITCH
THE TURN SIGNALS WILL INTERMITTENTLY WORK IN REVERSE. FOR EXAMPLE, IF I ENGAGE THE LEFT TURN SIGNAL, THE RIGHT DASH LIGHT WILL FLASH ALONG WITH THE RIGHT TURN SIGNAL LIGHTS. THIS REVERSE PROCESS ALSO HAPPENS SOMETIMES WHEN I ENGAGE THE RIGHT TURN SIGNAL. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025062June 27, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
PROBLEMS WITH 1995 DODGE GRAND CARAVAN CUTTING OFF WHILE IN MOTION. *MR MANIFOLD AIR PRESSURE (MAP) SENSOR HAD TO BE REPLACED. *TT *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018004June 27, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING, THE VEHICLE STALLED AND COULD NOT BE RESTARTED FOR ABOUT TEN MINUTES. *NLM THE FIRST OCCURRENCE WAS DIAGNOSED AS A GLITCH, THEN THE PROBLEM WAS DIAGNOSED AS MAP SENSOR. THE CONSUMER HADN'T EXPERIENCE ANOTHER PROBLEM SINCE. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023807June 26, 2003
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
YEAR 2000 DODGE GRAND CARAVAN - SERPENTINE BELT TENSIONER FAILED RESULTING IN SHREDDED BELT AND TOWING. VAN HAD ONLY APPROXIMATELY 47,500 MILES. REPAIRED AT GOODYEAR FOR APPROX. $200 (INCLUDING NEW BELT) WHO INDICATED THIS IS A COMMON PROBLEM SUCH THAT THE DODGE DEALER HAD MORE THAN 15 IN STOCK. FORTUNATELY THIS OCCURRED NEAR A POLICE STATION WHERE MY WIFE GOT ASSISTANCE (SINCE STEERING, ETC. HAD NO POWER AND NOT ON THE HIGHWAY OR RUSH HOUR TRAFFIC WHICH WOULD HAVE BEEN HAZARDOUS. I HAVE ALSO READ OTHER COMPLAINTS FROM OWNERS WITH THIS SAME ISSUE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023809June 26, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
YEAR 2000 DODGE GRAND CARAVAN REJECTED IN EMISSIONS TESTING WITH ON-BOARD COMPUTER. VAN COMPUTER CANNOT COMMUNICATE WITH EMISSIONS TESTING COMPUTER. EMISSIONS CENTER NOTED CHRYSLER SERVICE BULLETIN 18-10-00 AND SUGGESTED DEALER SERVICE FOR "RE-FLASHING" AT OWNER EXPENSE. I HAD ATTEMPTED TO BE PROACTIVE BEFORE TESTING UPON HEARING OF OTHER COMPLAINTS ON SAME ISSUE BY CONTACTING CHRYSLER AND ALEXANDER DODGE (DEALER). CHRYSLER INITIALLY DENIED KNOWLEDGE OF ANY EMISSIONS PROBLEMS. AFTER THE DEALER CONFIRMED A PROBLEM AND STATED THERE IS ONLY A 50/50 CHANCE THE VAN WILL PASS EMISSIONS AND AFTER I OBTAINED THE SERVICE BULLETIN #, ONLY THEN DID CHRYSLER SAY THERE WAS AN ISSUE BUT THEY REFUSED TO TELL ME ABOUT IT UNLESS I PROVIDED THEM WITH A VISA OR MASTERCARD NUMBER. I AM AMAZED THAT CHRYSLER IS NOT STANDING BY THEIR PRODUCT OR CUSTOMERS. THEY WANT ME TO PAY THEM SO THEY CAN TELL ME ABOUT THEIR PROBLEM WITH THEIR VEHICLE AND THEN THEY WANT ME TO PAY THEM TO FIX THEIR PROBLEM. IF CHRYSLER KNOWS THERE IS A PROBLEM, THE DEALER KNOWS THERE IS A PROBLEM, AND CUSTOMERS CANNOT GET EMISSIONS TESTING OR RENEW VEHICLE TAGS, THEN WHAT CAN BE DONE ABOUT CHRYSLER NOT ASSISTING THE CONSUMER?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020017June 26, 2003
POWER TRAIN:AXLE ASSEMBLY, SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
THE REAR AXLE WARPED. *NLM WHEN THE REAR TIRE VIBRATED AND MADE AN ERRATIC SOUND, THE CONSUMER PULLED OVER AND DISCOVERED THE ONE REAR TIRE HAD WORN TO THE CORD. (THE SECOND TIRE SHOWED SEVERE WEAR) *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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