Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10033799September 12, 2003
SUSPENSION:FRONT:MACPHERSON STRUT
THE LEFT FRONT STRUT TOWER, WHERE THE SUSPENSION WAS BOLTED TO THE VEHICLE, RUSTED OUT. THE STRUT CAN FALL OFF THE VEHICLE AT ANYTIME WITHOUT WARNING. *AK WHEN THE VEHICLE WAS FIRST PURCHASED, THE CONSUMER NOTICED MINOR RUST ON THE STRUT TOWER RIGHT HAND SIDE ONLY. THE CONSUMER SAID THAT THERE WERE OTHERS WITH THE SAME PROBLEM. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030023September 12, 2003
ENGINE AND ENGINE COOLING:ENGINE
CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED AND WITHOUT WARNING, THE VEHICLE WILL OFF, WHICH CAUSED THE CONSUMER TO PULL OVER. DEALER NOTIFIED. *AK BEFORE THE CONSUMER RECEIVED THE LETTER, THE VEHICLE SHUT DOWN AGAIN. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8002038September 12, 2003
EQUIPMENT ADAPTIVE/MOBILITY
THE CONSUMER WAS INVOLVED IN A COLLISION WHILE OPERATING A MODIFIED VEHICLE FOR THE DISABLED. THE CONSUMER STATED THE HAND BRAKE LEVER FAILED TO STOP THE VEHICLE WHEN APPLIED. PLEASE PROVIDE FURTHER DETAILS.*AK *PH *JB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10040150September 11, 2003
AIR BAGS, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, SEAT BELTS
PROBLEMS WITH SEAT TENSIONER AND AUTOMATICS DOORS MALFUNCTIONING.*MR AIR BAG LIGHT REMAINS ON, AS A RESULT CONSUMER HAS HAD THE SEATBELT TENSIONER AND AIRBAG MODULE REPLACED. AUTOMATIC DOORS HAVE ALSO MALFUNCTIONED AND HAS BEEN REPROGRAMED. *TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039699September 10, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
WHEN APPLYING THE BRAKES LEFT FRONT BRAKES SQUEAK VERY LOUDLY, AND THERE IS A DELAY IN STOPPING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038671September 10, 2003
EQUIPMENT:APPLIANCE:AIR CONDITIONER
THIS WAS SENT TO DODGE'S WEBSITE EMAIL CONTACT. I AM SENDING IT TO YOU FWIIW JUST IN CASE ENOUGH PEOPLE COMPLAIN ABOUT THIS. I REALLY DON'T EXPECT A REPLY. I JUST WANT TO DOCUMENT MY PROBLEMS WHICH ARE: 1. AIR CONDITIONING COMPRESSOR GOING OUT AT 58298 MILES 2. MOTOR PUTTING A CONNECTING ROD (WE THINK) THROUGH THE CRANKCASE AT 62,500 MILES. THE MECHANICS I KNOW SAY THESE ITEMS SHOULD NOT HAVE BROKEN DOWN, RATHER STRANGE THEY SAY. I WANT TO SEND YOU MY GRIPE SO THAT IT IS DOCUMENTED. AFTER BEING TOWED 130 MILES HOME AND TALKING TO 2 TOW TRUCK OPERATORS, A JUNK YARD MECHANIC(EX-DODGE WRENCH), AND A PATRON AT MY WIFE'S RESTAURANT, I LEARNED THAT NO ONE WAS SURPRISED THAT THIS MOTOR DIED WITH THIS LOW OF MILEAGE. THEY HAVE SEEN IT HAPPEN TO OTHERS OR HAD IT HAPPEN TO THEM AT NEARLY THE EXACT MILEAGE. THIS MAY BE, AND PROBABLY WILL BE, THE LAST CHRYSLER I EVER BY. HONDA AND TOYOTA ARE LOOKING PRETTY GOOD RIGHT NOW. SOOOO, IF YOU HEAR ENOUGH GRIPES, MAYBE YOU WILL BE FORCED TO MAKE THIS RIGHT. REGARDING EXTENDED WARRANTY, YES I WAS OFFERED IT, BUT REFUSED BECAUSE IT IS EXPENSIVE AND IT SHOULDN'T BE NEEDED. SEE HONDA/TOYOTA QUOTE. THE HEAD MECHANIC AT MY SHOP, WITH A FLEET OF DOZENS OF VEHICLES OPINED THE SAME REGARDING EXTENDED WARRANTIES, THEY ARE AN UNNECESSARY EXPENSE. EVERYONE KNOWS EXTENDED WARRANTIES ARE A MONEY MAKER FOR THE SELLER, OR ELSE IT WOULDN'T BE SOLD, JUST LIKE ANY OTHER INSURANCE. MY 2CENTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038510September 9, 2003
VEHICLE SPEED CONTROL:CRUISE CONTROL
CRUISE CONTROL WAS ACTIVATED WITHOUT DRIVER'S KNOWLEDGE WHICH CAUSED THE VEHICLE TO SUDDENLY ACCELERATE WHEN TRYING TO SLOW DOWN. IT WAS VERY HARD TO STOP THE VEHICLE, AND VEHICLE LURCHED FORWARD AFTER IT CAME TO A COMPLETE STOP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037530September 9, 2003
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS, EQUIPMENT:MECHANICAL, EQUIPMENT:APPLIANCE:AIR CONDITIONER
WE PURCHASED THIS VEHICLE USED IN AUGUST 2001. AFTER TWO MONTHS OF HAVING THE VEHICLE WE HAD TO REPLACE THE SERPENTINE BELT, WHICH BROKE AS SOON AS I TURNED A CORNER,(WE WERE TOLD THE DEALERSHIP, MAROONE TOYOTA IN WESTON, FL SOULD SEE NOTHING WRONG) WE THEN HAD TO HAVE THE VEHICLE LOOKED AT AS OUR ENGINE LIGHT CAME ON (WE WERE TOLD THERE WAS NOTHING WRONG WITH THE ENGINE) WITHIN THE NEXT 2 YEARS OF HAVING THIS CAR, WE HAVE REPLACED THE SERPENTINE BELT 4 ADDIOTNAL TIMES, WE HAVE HAD THE MOTOR IN THE DRIVER DOOR BREAK AND WE CANNOT GET THAT WINDOW DOWN, WE HAVE THE WARNING LIGHTS COME ON FOR THE AIR BAG SYSTEM (WHICH I JUST NOTED IS A RECALL ISSUE THAT I NEVER RECEIVED NOTICE), WE HAVE JUST EXPERIENCED THE A/C BREAKING DOWN, WICH LOOKS IN TURN THAT THIS WILL BE A PROBLEM WITH THE PULLEY OR SYSTEM IT IS ATTCHED TO ( A COIL PROBLEM). WE HAVE 3 SMALL CHILDREN AND I MUST ADMIT THAT THIS HAS BEEN THE WORST EXPERIENCE THAT I HAVE EVER ENCOUNTERED WITH A USED VEHICLE. WE HAVE HAD NOTHING BUT COMPLICATIONS WITH THIS VEHICLE - I SHOULD HAVE RETURNED THEVEHICLE AND COUNT MY BLESSINGS, I'M AFRAID THE NEXT TIME SOMETHING GOES WRONG WITH THIS VEHICLE - IT MAY COST US OURLIVES. CAN SOMEONE PLEASE CONTACT ME AND TELL ME MY OPTIONS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037465September 8, 2003
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
BODY MODULE FOR 96 GRAND CARAVAN PART # 04686930 FAILED. *AK THIS MODULE CONTROLS BODY ELEMENTS: POWER WINDOWS, POWER LOCKS, A/C, INTERIOR FEATURES, INSTRUMENTS (ODOMETER SPECIFICALLY) AND WINDSHIELD WIPERS. WINDSHIELD WIPERS CEASE TO OPERATE UPON FAILURE OF THIS MODULE. THIS CAN OCCUR AT ANY TIME, AT ANY PLACE (PARKED OR DRIVING) UNDER ANY DRIVING CONDITIONS (SUNSHINE OR HURRICANE). I SEE THIS AS A CRITICAL DESIGN FLAW. FUNCTIONALITY OF A VITAL SAFETY COMPONENT, WINDSHIELD WIPERS,IS TIED TO A PART THAT CANNOT BE REPAIRED EASILY. ACCODING TO CHRYSLER CUSTOMER ASSISTANCE, THE PART IS NOT PRODUCED ANY MORE, IT IS NOT STOCKED. THE ORDER WILL NOT BE FILLED. THE PART IS NOT READILY REPAIRABLE. THE MODULE MUST BE PROGRAMMED WITH VEHICLE INFORMATION (FEATURES, ODOMETER READINGS) SO THE PART IS NOT STOCKED BY DEALERS OR DISTRIBUTORS. CUSTOMERS MUST WAIT FOR OLD PART TO COME IN AND BE RECONDITIONED. DAIMLERCHRYSLER CANNOT DELIVER PARTS TO BE PROGRAMMED AND RESTORE FUNCTIONALITY AND SAFETY TO VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037484September 8, 2003
STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHEN EVEN THE SMALLEST AMOUNT OF STREET WATER, I.E. WATER-FILLED POTHOLE, CURB WATER DRAINAGE, ETC GETS SPLASHED UP ONTO THE VEHICLE UNDERSIDE THE POWER STERRING ASSIST DISAPPEARS FOR A SHORT INTERVAL, 10 TO 20 SECONDS. DURING THAT PERIOD I, A 200 LB MAN WITH REASONABLE BODY STRENGTH, CAN BARELY CONTINUE TURNING THE STEERING WHEEL. THIS HAS HAPPENED ON SEVERAL OCCASSIONS DURING THE PAST THREE YEARS. I HAVE ALMOST CRASHED INTO THE CURB THREE TIMES ALREADY. I AM ARETIRED MECHANICAL ENGINEER WITH EXTENSIVE "DO IT YOURSELF" EXPERIENCE AND I PERCEIVE THAT WATER IS SPLASHING UP ON THE SERPANTINE BELT AND THE BELT FRICTION IS CHANGED ENORMOUSLY WHEN WATER GETS SPLASHED ON THAT BELT. AS FAR AS I KNOW THERE IS NO SPLASH GUARD OR DEFLECTOR TO PROTECT THE BELT FROM WATER BEING SPLASHED UP BY THE RIGHT FRONT TIRE. MY ENGINE IS THE LARGEST DISPLACEMENT V6. I HAVE HAD MY BELT TENSIONER CHECKED AND IT IS PERFORMING PROPERLY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037325September 6, 2003
SEATS:MID/REAR ASSEMBLY
PASSENGER SEATBACKS ON MIDDLE ROW CAPITAINS SEATS ARE CONSTANTLY COMMING LOOSE DUE TO BOLTS ON SIDE NEAR FOLDING HINGES COMING LOOSE! VERY UNSAFE AS BACKS OF SEATS CAN FALL OFF OR RECLINE FULLY BACK RENDERING SEATBELTS WORTHLESS!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037326September 6, 2003
EQUIPMENT:APPLIANCE:AIR CONDITIONER
AIR CONDITIONER A/C FAILED DUE TO PROBLEMS AT REAR A/C SYSTEM. DEFROSTING/FOGGING PROBLEMS WERE A CONSEQUENCE AND CREATED A VISABILITY PROBLEM!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037220September 4, 2003
AIR BAGS
AIR BAG SENSORS LIGHT HAS STARTED TO COME ON CALLED DEALER ON 09-04-03 TO SET UP AN APPOINMENT FOR 09-05-03. NOTICE OTHER COMPLAINTS FOR SAME THING. ANY RECALLS PLANED?. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037181September 3, 2003
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
ELECTRIAL SHORT THAT RENDER ALL DASHBOARD GAUGES TO CEASE FUNCTIONING.N ADDITION, ELECTRICAL SHORT DID NOT ALLOW TRANSMISSION TO PROPERLY SHIFT GEARS.LECTRICAL SHORT CAUSED ADDITIONAL DAMAGE TO CIRCUIT BOARD (SO THE DEALER CLAIMS)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037041September 2, 2003
AIR BAGS
REPORTED AIRBAG LIGHT TO DEALER. SET UP APPOINTMENT. BROUGHT VEHICLE IN, WAS INFORMED THAT THE BODY CONTROLER NOT COMMUNICATING WITH AIRBAG MODUAL. WIRING OK, NEEDS AIRBAG MODULE OR BCM. WAS THEN INFORMED THAT IT IS NOT UNDER WARRANTY DUE TO MILEAGE. THE MILEAGE AT THE TIME OF CALL INTO DEALER WAS AROUND 34,000. BECAUSE OF THEIR BUSY SCHEDULE IT TOOK OVER A MONTH TO GET THE VEHICLE INTO THEM. BY THE TIME I DROVE OVER TO THE APPOINTMENT A MONTH LATER THE VEHICLE WAS "OUT OF WARRRANTY". PARTS ON BACK ORDER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037068September 2, 2003
POWER TRAIN:DRIVELINE
UNIVERSAL BELT HAS COMPLETELY FALLEN OFF AND HAD TO BE REPLACED THREE TIMES IN THE LAST EIGHT MONTHS I HAVE HAD THIS AUTO. IT HAS FALLEN OFF THE PULLY AND HAD TO BE PUT BACK ON TWO OTHER ADDITINAL TIMES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017628September 2, 2003
AIR BAGS
THE VEHICLE EXPERIENCED THE SAME DEFECT WITH THE CLOCK SPRING AS STATED IN RECALL 02 V 2930 000, HOWEVER THE VEHICLE IDENTIFICATION NUMBER, MODEL, AND YEAR WERE NOT INCLUDED. *JB *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10036786August 28, 2003
SEATS
ON AUGUST 22 OUR 1999 DODGE GRAND CARAVAN WAS REAR-ENDED. IN THE COLLISION, THE SEAT BACK ON 3 OF THE 4 BUCKET SEATS WAS BROKEN. BECAUSE OF THIS FAILURE, THE HEADREST OFFERED NO PROTECTION AGAINST WHIPLASH.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10036661August 26, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
FRONT DISC BRAKE ROTORS WARPED AT UNDER 25,000 MILES. NO TRAILER TOWING OR EXCEPTIONAL USE WAS INVOLVED. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033505August 26, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
I JUST FOUND THIS WEB SITE. AND NEVER REALIZED HOW MANY PEOPLE HAVE HAD THE SAME PROBLEMS. MY FIRST PROBLEM WAS WHEN MY 3 YEAR OLD DAUGHTER DROVE MY CAR ON THE NEIGHBORS LAWN BECAUSE YOU DO NOT NEED TO STEP ON THE BRAKE TO PULL IT OUT OF GEAR. I THEN LOOKED IN THE OWNER MANUAL WHICH STATED IT WAS EQUIPPED WITH THAT FEATURE. I HAVE CONTACTED EVERYONE I COULD AND NO ONE IS WILLING TO HELP OR SOLVE THIS PROBLEM. MY NEXT INCIDENT WAS WHEN MY SERPENTINE BELT BROKE WHICH CAUSED MY POWER STEERING PUMP AND PULLEY TO BREAK AND HAD PARTS DANGLING. THANK GOODNESS I WAS IN MY DRIVEWAY. I HAVE HAD MY BRAKES DONE 3 TIMES, AND MY LATEST PROBLEM WAS MY HEATER CORE AND THERE WAS WATER LEAKING INSIDE MY CAR. I WISH SOMEONE COULD HELP I PAID A LOT OF MONEY FOR THIS CAR! *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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