Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10041626October 11, 2003
STEERING
I AM HAVING PROBLEM WITH MY 2002 DODGE GRAND CARAVAN STEERING WHEEL. THE STEERING WHEEL HAS A RUBBING NOISE, BINDING, VIBRATION, WANDERING AND PLAY IN STEERING. I HAVE TAKEN THE VAN FOR REPAIR AT MAROONE DODGE IN PEMBROKE PINES, FL. THE DEALER HAS TOLD ME ON SEVEN SEPARATE OCCASIONS THAT THERE IS NOTHING THEY CAN DO ABOUT THE PROBLEM. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041647October 11, 2003
VEHICLE SPEED CONTROL:CRUISE CONTROL
CRUISE CONTROL AUTOMATICALLY ENGAGED WITHOUT ANY ACTION TAKEN BY THE DRIVER. THIS HAS HAPPENED ON TWO OCCASIONS IN THE LAST WEEK. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042752October 10, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
IN THE PAST THREE YEARS CONSUMER CHANGED FOUR TIMES AUTOMATIC TRANSMISSION. VEHICLE WAS IMPORTED FROM CANADA. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041544October 9, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
2000 DODGE GRAND CARAVAN SPORT PURCHASED NEW JAN 26, 2000; WELL MAINTAINED WITH 30,000 MILE WARRANTY MAINTENANCE PERFORMED; TRANSMISSION FAILED AT 41, 343 MILES WITH NO WARNING; REQUIRED TOTAL OVERHAUL. NO NEW TRANSMISSION AVAILABLE; NO REBUILT TRANSMISSION AVAILABLE IN US WITH A BACKLOG OF AROUND 275 AWAITING DELIVERY. AS A RESULT , TRANSMISSION HAD TO BE LOCALLY REBUILT AND THE VEHICLE WAS OUT OF SERVICE FOR 10 DAYS. FAILURE OCCURRED 671 MILES FROM HOME CAUSING GREAT PERSONAL INCONVENIENCE AND EXPENSE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042547October 8, 2003
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
CLOCKSPRING FAILED, CAUSING AIRBAG SENSOR LIGHT TO STAY ON. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042158October 1, 2003
AIR BAGS
VEHICLE'S AIR BAG FAILED ON 1996 DODGE GRAND CARAVAN.*MR IN APRIL 2001 THE VEHICLES AIR BAG LIGHT ILLUMINATED AND REMAINED ON. THE VEHICLE WAS TAKEN TO THE DEALER WHO INDICATED THAT THE AIR BAG FAILED. THE DEALER REPLACED THE AIR BAG ALONG WITH THE CLOCKSPRING. THE CONSUMER PAID $842.92 FOR THE REPLACEMENT. IN JANUARY 2001 THE CONSUMER RECEIVED A RECALL NOTICE RELATED TO THE CLOCKSPRING ASSEMBLY. THE MANUFACTURER WAS CONTACTED AND REIMBURSED THE CONSUMER $152. WHICH THEY DEEMED WAS ENOUGH TO COVER THE CLOCKSPRING ASSEMBLY. THE CONSUMER CONTESTED THE AMOUNT OF THE REIMBURSEMENT BUT HAS NOT HEARD FROM THE MANUFACTURER REGARDING THE MATTER. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038167October 1, 2003
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
WHEN DRIVING AT 30 MPH AND WITHOUT WARNING, THE SERPENTINE BELT DISCONNECTED FROM VEHICLE, WHICH CAUSING THE VEHICLE TO LOSE POWER STEERING AND ALL OTHER FUNCTIONS CONTROLLED BY THE BELT.*AK. THE CONSUMER STATED A NEW BELT AND TENSIONER WAS INSTALLED AT 26,215 MILES AND LESS THAN 10,000 MILES LATER THE BELT FELL OFF AGAIN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038214October 1, 2003
AIR BAGS:FRONTAL
RECALL 02V293000 CONCERNING AIR BAG CLOCK SPRING FAILURE. THE DEALER WAS NOT REQUIRED TO REPAIR VEHICLE WITH OVER 70,000 MILES.*AK. THE CONSUMER STATED IF IT WAS A SAFETY ISSUE AS DODGE HAD STATED THEN IT SHOULD NOT MATTER HOW MANY MILES A VEHICLE HAS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032012October 1, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING 65 MPH THE TRANSMISSION FAILED WITHOUT WARNING. THE VEHICLE STOPPED IN THE FAST LANE ON A MAJOR HIGHWAY. THE DEALER WAS NOTIFIED. *AK *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040950September 30, 2003
VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING
I OWN A 1996 DODGE GRAND CARAVAN. I PURCHASED THE VEHICLE NEW. I HAVE BEEN EXPERIENCING PROBLEMS WITH THE WIPERS (FRONT AND REAR) ON THIS VEHICLE SINCE I PURCHASED IT. THE WIPERS COME ON "MAGICALLY" WHILE DRIVING. THE REAR WIPER SOMETIMES COMES ON AND STAYS ON FOR PROLONGED PERIODS, ESPECIALLY IF THE REAR DEFROSTER IS ON. I HAVE HAD THE VEHICLE IN THREE TIMES TO FIX THIS PROBLEM, AND IT IS STILL NOT FIXED. THE DEALER NOW TELLS ME THAT THE MAIN COMPUTER OF THE VEHICLE NEEDS TO BE REPLACED....A $700 REPAIR!!! THIS IS ABSOLUTELY RIDICULOUS! I CAN NOT AFFORD $700 FOR THIS REPAIR, OR SHOULD I HAVE TO. I HAVE OWNED NUMEROUS CARS OVER THE YEARS AND HAVE NEVER HAD PROBLEMS WITH THE WIPERS LIKE THIS. THERE IS NO DOUBT THAT THERE IS A FLAW IN DODGE'S DESIGN. THESE VEHICLES SHOULD BE RECALLED IMMEDIATELY. THIS IS DEFINITELY A SAFETY CONCERN. I KNOW OF OTHERS WITH SIMILAR PROBLEMS AND SOMETIMES THEIR WIPERS JUST STOP WORKING WHILE DRIVING IN THE RAIN OR SNOW. I HOPE AND PRAY THAT THIS DOESN'T HAPPEN TO ME....ESPECIALLY WHILE DRIVING AT NIGHT IN A RAINSTORM! WHY HAVEN'T THESE VEHICLES BEEN RECALLED FOR THESE PROBLEMS? WILL IT TAKE A CERTAIN NUMBER OF FATALITIES BEFORE SOMETHING IS DONE? IF DODGE DOES NOT DO SOMETHING TO FIX MY PROBLEM FREE OF CHARGE, THIS WILL BE THE LAST CHYRSLER PRODUCT I WILL EVER OWN. PAUL BAZIL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040847September 28, 2003
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
MY 2002 GRAND CARAVAN IS CONSTANTLY HAVING PROBLEMS WITH POWER STEERING HOSES. THE LAST TIME THIS OCCURED MY WIFE AND CHILDER WERE IN MOVING TRAFFIC WHEN IT COMPLETELY FAILED. THIS IS THE FOURTH TIME THIS PROBLEM HAS OCCURED AND THE REPAIR MEN CONTINUALLY STATE THAT IT IS A COLD WEATHER PROBLEM. WELL I LIVE IN NORTH DAKOTA...ITS ALWAYS COLD HERE..AND THIS LAST FAILURE OCCURED WHEN IT WAS OVER 45 DEGREES. WE NEED TO GET DOGE TO FIX THIS PROBLEM OR GIVE PEOPLE VEHICLES THAT DO NOT HAVE THIS PROBLEM OR JUST REFUND THE CONSUMERS MONEY. I DO NOT HAVE ANY FAITH IN THIS VEHICLE, AND IN THE WINTER I DO NOT ALLOW MY WIFE AND CHILDREN TO DRIVE IN IT ALONE. SHE IS SIMPLY NOT STRONG ENOUGH TO DRIVE IT WITHOUT POWER STEERING...SOMETHING NEED TO BE DONE BEFORE SOMEONE GETS KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040802September 26, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING IN CRUISE CONTROL MODE AT 55 MPH AUTOMATIC TRANSMISSION DISENGAGED AND WENT INTO NEUTRAL MODE. DEALERSHIP INDICATED THAT TRANSMISSION WENT INTO SLEEP MODE, BUT THEY WERE UNABLE TO CORRECT THE PROBLEM BECAUSE THEY COULDN'T DUPLICATE IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039529September 25, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION, STEERING:COLUMN, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, UNKNOWN OR OTHER
TRANSMISSION FAILURE. THE TRANSMISSION IN MY 1998 DODGE GRAND CARAVAN BEGAN TO SLIP AND STAY IN SECOND GEAR AROUND 50K MILES. I HAD IT DIAGNOSED BY THE DEALER AND THE COST OF REPAIR IS MORE THAN I COULD EVER AFFORD. I HAVE TAKEN IT TO TWO OTHER MECHANICS AND THERE IS NOT MUCH VARIATION IN PRICE. GENERALLY THE COST IS GOING TO BE FROM $16,000 TO $2,400. I CANNOT AFFORD A NEW CAR EITHER. I AM READING ALL OF THE COMPLAINTS ABOUT THIS, SO WHY HASN'T THERE BEEN A RECALL? THE DEALER SHOULD GLADLY REPLACE THE TRANSMISSIONS SINCE THEY ARE AWARE THAT THIS IS OCCURRING ON A REGULAR BASIS. IT IS BECAUSE THEY DO NOT WANT TO ABSORB THE COST THEMSELVES. THEY WILL RECALL SOMETHING SMALL LIKE BRAKES OR FAN BELT. I ALSO HAVE HAD THE SERPENTINE BELT SLIP OFF TWICE WHEN DRIVING THROUGH PUDDLES OF WATER. BOTH TIMES MY ENGINE OVERHEATED AND THE STEERING COLUMN LOCKED, BOTH FATALLY SERIOUS PROBEMS. WHAT IS THE DEAL? I DEMAND RELIEF! NO ONE IS GOING TO TRADE THIS PIECE OF JUNK WITH ME. WHAT IS THE DEALER WILLING TO DO?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040678September 25, 2003
AIR BAGS:FRONTAL
AFTER STARTING THE VEHICLE, AN ODOR AND SMOKE CAME FROM THE PASSENGER SIDE AIRBAG. THE VEHICLE WAS SHUT OFF AND RESTARTED THEN THE AIR BAG LIGHT ILLUMINATED. PLEASE PROVIDE FURTHER DETAILS. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039510September 24, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE EXPERIENCED TRANSMISSION PROBLEMS WITH UNEVEN SHIFTING FROM THE BEGINNING OF OWNERSHIP OF THIS GRAND CARAVAN. THE ENGINE WOULD REV UP TO A HIGHER RPM THAN IT SHOULD HAVE BEFORE SHIFTING INTO HIGHER GEAR. INITIALLY WE WERE TOLD THAT THE CAR WOULD ADJUST TO THE DRIVER AND THUS ACCEPTED THE EXPLANATION. THERE HAVE BEEN AT LEAST TWO DIFFERENT RECENT OCCURRENCES, WHEN IN GEAR, THE CAR DID NOT ENGAGE AND SEEMED TO BE STUCK IN NEUTRAL. THE THIRD TIME, WHILE MOVING AND MAKING A LEFT-HAND TURN, THE CAR SLIPPED OUT OF GEAR AND INTO NEUTRAL, CAUSING A VERY DANGEROUS SITUATION AND PUT ME IN THE PATH OF INCOMING TRAFFIC. WHEN I TOOK IT IN FOR SERVICE, DIAGNOSTICS INDICATED A TRANSMISSION PROBLEM AND THUS NEEDED TO TAKE TRANSMISSION APART. UPON DISASSEMBLY, IT WAS DETERMINED THAT THE GEARS HAD BEEN GROUND OFF AND NOT REPAIRABLE AND I WAS TOLD THIS WAS NO FAULT OF ANYTHING I DID. THE REMEDY WAS A $3000 COST TO PUT IN A FACTORY-REBUILT TRANSMISSION. THIS COULD HAVE CAUSED A FATAL ACCIDENT EXCEPT THAT THE INCIDENT OCCURRED LATE AT NIGHT ON A MAJOR ROAD WHEN TRAFFIC WAS LOW. THIS FAILURE IS NOT UNIQUE TO THIS VEHICLE AS OTHER COMPLAINTS AGAINST IT HAVE BEEN REPORTED TO THE NHTSA. THIS GRAND CARAVAN TRANSMISSION DESIGN FLAW NEEDS TO BE ADDRESSED BY THE MANUFACTURER BEFORE FATALITIES OCCUR. THE CAR OWNERS LIVES SHOULD NOT BE PUT AT RISK, NOR SHOULD THEY HAVE TO SPEND THOUSANDS OF DOLLARS FIXING A PROBLEM WHICH IS CLEARLY A MANUFACTURER DESIGN FLAW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040594September 23, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
PROBLEMS WITH VEHICLE'S TRANSMISSION AND GEAR SHIFT.*MR THE TRANSMISSION SLIPPED INTO A LOWER GEAR WHICH CAUSED THE VEHICLE TO SLOW DOWN. THE FRONT AND REAR PLANATARY GEARS WERE REPLACED.*TS *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039322September 22, 2003
ELECTRICAL SYSTEM:HORN
HORN BLOWING WHILE NO ONE IS IN THE VAN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039975September 15, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
ON AT LEAST FIVE OCCASIONS WHILE DRIVING ON HIGHWAY VEHICLE STALLED. ONCE VEHICLE CAME TO A COMPLETE STOP IT COULD BE RESTARTED. MANUFACTURER AND DEALER HAVE BEEN INFORMED OF THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038930September 15, 2003
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
SERPINTINE BELT TENSIONER BROKE ON 2000 DODGE GRAND CARAVAN REQUIRING VEHICLE TO BE TOWED TO DEALER FOR REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033821September 15, 2003
ENGINE AND ENGINE COOLING:ENGINE
ON 07/05/03, THE ENGINE STALLED WITHOUT WARNING WHEN DRIVING. MECHANIC DIAGNOSED PROBLEM AS BROKEN CAMSHAFT AND REPAIRED IT. ON 08/19/03, ENGINE STALLED AGAIN WHILE DRIVING. MECHANIC DIAGNOSED FAILURE DUE TO CAMSHAFT BROKEN AGAIN. THE CONSUMER BELIEVED A DEFECT EXISTED BEHIND THE ENGINE BLOCK WHICH CAUSED THE CAMSHAFT FAILURE.*AK *PH *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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