Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10088317August 21, 2004
AIR BAGS:FRONTAL
AIR BAG LIGHT TURNS ON AND OFF WHILE DRIVING. USUALLY TURNS OFF AFTER STARTING ENGINE, BUT TURNS ON AND OFF PERIODICALLY. HORN STILL WORKS AT THIS TIME AND CRUISE CONTROL STILL WORKS...FOR HOW LONG? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089541August 20, 2004
ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC
PROBLEMS WITH VEHICLE'S ALTERNATOR, BATTERY, BRAKES AND ELECTRICAL SYSTEM.*MR THE CONSUMER FEELS THAT THE ELECTRICAL PROBLEM CAUSED THEM THE REPLACE THE BATTERY THREE TIMES AND THE ALTERNATOR TWICE IN FOUR YEARS. THE SERPENTINE BELT BROKE AND LEFT THE DRIVER STRANDED IN RUSH HOUR TRAFFIC. THE BRAKES FAILED WHICH RESULTED IN AN ACCIDENTS. MULTIPLE BRAKE COMPONENTS HAD BEEN REPLACED PRIOR TO THIS ACCIDENT. THE CONSUMER BELIEVES THE VEHICLE IS UNSAFE AND REQUEST REIMBURSEMENT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088264August 20, 2004
AIR BAGS:ON-OFF SWITCH ASSEMBLY
DODGE 2001 GRAND CARAVAN IR BAG WARNING LIGHT STAYED ON. HAD TO HAVE THE CLOCKSPRING REPLACED AS IT HAD FAILED. THIS WAS A RECALL ITEM ON 1996-1999 CHRYSLER PRODUCTS MADE IN CANADA AS WAS MY VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083540August 20, 2004
SUSPENSION:FRONT
WHILE DRIVING AT ANY SPEED CONSUMER HEARD A RATTLING SOUND COMING FROM THE FRONT OF THE VEHICLE. DEALER EXAMINED THE VEHICLE, AND FOUND THAT THE SWAY BAR LINKS BROKE. THIS PROBLEM OCCURRED TWICE.*AK THE SWAY BAR LINK, BUSHINGS AND NUTS WERE ALL REPLACED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083541August 20, 2004
SUSPENSION:FRONT
WHILE DRIVING AT ANY SPEED THE CONSUMER HEARD A RATTLING SOUND COMING FROM THE FRONT OF THE VEHICLE. THE DEALER EXAMINED THE VEHICLE AND FOUND THAT THE SWAY BAR LINK BROKE. *AK THE CONSUMER BELIEVES THIS IS A PREMATURE FAILURE AND THAT THE PART SHOULD BE RECALLED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088194August 19, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:COOLING SYSTEM
TRANSMISSION LINES LEAKED AND WERE TIGHTENED UNDER WARRANTY. TRANSMISSION LINES STARTED LEAKING AGAIN BUT THIS TIME I HAD TO PAY BECAUSE ALL OF A SUDDEN THE LINE WAS FRACTURED DUE TO SOME EXTERNAL CAUSE. TRANSMISSION STUTTERS AND SHIFTS HARD ESPECIALLY BETWEEN 25 AND 35 MPH. STARTED COMPLAINING TO DEALER AROUND 30,000 MILES, OF COURSE WHEN I RETURNED FOR THE 3RD TIME TO COMPLAIN AT JUST OVER 37,000 MILES THEY HAD NO PREVIOUS RECORD IN THEIR COMPUTER SO I HAD TO PAY TO HAVE IT LOOKED AT. THEY STILL INSIST NOTHING IS WRONG AND THE PROBLEM IS GETTING WORSE. THE COOLANT RESERVOIR IS ALWAYS ALMOST EMPTY NO MATTER HOW MUCH I POUR IN. DEALER INSISTS THIS IS NORMAL AND PRESSURE TESTS INDICATE NOTHING IS WRONG.. IF THE SYSTEM IS SEALED WHERE IS ALL OF THE COOLANT GOING?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088198August 19, 2004
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
THERE WAS A FIRE UNDER THE HOOD WHICH CAUSED 2 EXPLOSIONS. THE FIRST EXPLOSION APPEARS TO HAVE BEEN AN ELECTRICAL FIRE. THE SECOND EXPLOSION WAS IN THE GAS OR FUEL LINE. THE ENTIRE ENGINE AREA WAS BURNED AND THE FIRE CRACKED THE WINDSHIELD AND STARTED MOVING INTO THE FRONT OF THE CAR. NO ONE WAS HURT. THE CAR WAS DETERMINED TO BE A TOTAL LOSS. NO REPAIRS WERE MADE. THIS IS A CLAIM TO REPLACE OR REPAIR THE CAR. POLICE AND FIREMEN WERE CALLED TO THE FIRE. FIRE REPORT WAS MADE.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10089189August 18, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, INTERIOR LIGHTING
AUTOMATIC DOOR LOCKS STOPPED WORKING. THE INTERIOR LIGHTS WORKED INTERMITTENTLY WHEN DOOR OPENED. CONSUMER TOOK VEHICLE TO THE DEALER FOR REPAIRS, BUT THE PROBLEM RECURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088157August 18, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE OCCURRED ON MY 1998 DODGE GRAND CARAVAN AT 60,000 MILES. DIFFERENTIAL PIN RELEASED AND SHATTERED THE CASING. THE CAR JOLTED AS I WAS DRIVING AS IF I FELL IN A DITCH. LUCKILY I HAD JUST PULL OUT OF MY DRIVEWAY AND WAS TRAVELING AT A SLOW SPEED(25 MILES/HR). TRANSMISSION FLUID WAS RELEASED ALL OVER THE ROAD.. THE VAN IS AT THE TRANSMISSION SHOP RIGHT NOW AND WILL COST IN EXCESS OF $2500. COMPLETE REBUILD IN A NEW CASING REQUIRED. I CAN ASK FOR THE OLD PART SINCE THE CORE IS NO LONGER USABLE FOR A TRADE IN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088036August 17, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHILE DRIVING 70 MPH ENGINE SHUT OFF. DEALER STATED THAT FUEL PUMP MALFUNCTIONED WHICH ENABLED FUEL TO REACH THE ENGINE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079575August 16, 2004
EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES
WHILE DRIVING, THE FRONT HEADLIGHTS LENS FOGGED UP, WHICH MADE IT DIFFICULT FOR THE CONSUMER TO SEE DURING NIGHT HOURS. AK THE CONSUMER WAS AWARE THAT THIS WAS A BIG PROBLEM WITH DODGE PER DODGE DEALERS. THE ENTIRE HEAD LIGHT ASSEMBLY WOULD HAVE TO BE REPLACED IN ORDER TO RESOLVE THE PROBLEM. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086908August 15, 2004
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS, EQUIPMENT
TENSIONER ASSEMBLY REPLACED 4 TIMES WITHIN 12 MONTH PERIOD. 3 OF WITHIN 60 DAYS. AS A RESULT THE SHAFT AND PULLEY ON THE POWER STEERING WAS BENT REQUIRING REPLACEMENT. DODGE IS AWARE OF THE ISSUE AND PROVIDED A PART TO HOLD THE BELT ONTO THE TENSIONER. IT DID NOT WORK. THE BELT HAS BEEN REPLACED 6 TIMES UNDER 70K MILES. MOPAR PART WARRANTIES HAVE BEEN USED, HOWEVER, $100 DEDUCTIBLES FOR AN EXTENDED WARRANTY HAS BEEN COLLECTED 3 SEPARATE TIMES. FORTUNEATLY, TO DATE, NO INJURIES HAVE OCCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087760August 12, 2004
AIR BAGS:FRONTAL
THE CLOCK SPRING FAILED WITHOUT WARNING. AS A RESULT THE HORN WAS INOPERATIVE AND THE AIR BAG SENSOR LIGHT STAYED ON. THE CONSUMER WAS CONCERNED THE AIR BAGS WILL NOT DEPLOY UPON IMPACT. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086685August 12, 2004
VEHICLE SPEED CONTROL:CABLES
AUGUST 12, 2004 RE: DANGEROUS RUNAWAY-VEHICLE 1997 DODGE GRAND CARAVAN VIN [XXX] THIS IS TO DOCUMENT A VERY DANGEROUS SITUATION THAT OCCURRED ON JULY 22, 2004 WITH THE ABOVE VEHICLE. THE MINIVAN HAS BEEN VERY WELL MAINTAINED AND AT THE TIME OF THE INCIDENT HAD ABOUT 124,800 MILES ON IT. MY WIFE, [XXX], WAS DRIVING THE VEHICLE IN A NORTHWEST DIRECTION ON I-40 FROM WILMINGTON TO CHAPEL HILL . SHE WAS USING THE CRUISE CONTROL AND IS NOT CLEAR EXACTLY WHAT THE SITUATION WAS PRIOR TO THE INCIDENT ALTHOUGH IT IS LIKELY THAT SHE HAD ACCELERATED TO PASS ANOTHER VEHICLE. SUDDENLY THE CAR WAS GOING OVER 90 MPH AND WOULDNT STOP ALTHOUGH SHE USED THE BRAKES WITH ALL HER FORCE. SHE TURNED OFF THE IGNITION AND BRAKED TO A STOP ON THE SHOULDER, WITH THE BRAKES SMOKING AND IN FLAME. IN TRYING TO RESTART THE CAR, THE ENGINE SPEED TOOK OFF AND SHE SHUT IT DOWN AND CALLED AAA FOR A TOW. THE AAA SERVICE STATION MECHANIC DISCONNECTED THE CRUISE CONTROL CABLE FROM THE THROTTLE. THE CABLE WAS STUCK FAST AND HAD KEPT THE THROTTLE OPEN. WE WERE VERY FORTUNATE THAT MY WIFE HAD BEEN ABLE TO CONTROL THE VAN WITHOUT COLLIDING WITH ANOTHER VEHICLE OR RUNNING OFF THE ROAD BEFORE BRINGING IT TO A HALT. THE CABLE APPEARED TO HAVE A BROKEN STRAND THAT STUCK INTO THE OUTER SHEATH. IT IS ONLY ABOUT 20 INCHES LONG AND MAKES A 180 DEGREE U-TURN BETWEEN THE CRUISE CONTROL VACUUM SERVO AND THE THROTTLE. THAT DESIGN PLACES MORE STRESS ON THE CABLE THAN IF IT WERE A STRAIGHT RUN. THE DEFECTIVE CABLE IS AVAILABLE FOR EXAMINATION. I AM AN MIT GRADUATE MECHANICAL ENGINEER AND FORMER ASSISTANT DIRECTOR OF TECHNICAL OPERATIONS FOR CONSUMERS UNION AND I BELIEVE ACTION SHOULD BE TAKEN BY NHTSA TO ADDRESS THIS PROBLEM. CHRYSLER CORPORATION AND THE LOCAL DODGE DEALER DID NOT OFFER ME ANY REMEDY EXCEPT REPAIR AT MY OWN EXPENSE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10087807August 12, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING 20 MPH, THE DRIVER WAS NOT ABLE TO SHIFT INTO THIRD GEAR. THE DRIVER TRIED TO SHIFT GEARS NUMEROUS TIMES BUT WAS NOT ABLE TO DO SO. THE VEHICLE WAS TAKEN TO A GARAGE FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THERE WAS NOTHING WRONG WITH THE VEHICLE. THE PROBLEM RECURRED AND THE DRIVER WAS NOT ABLE TO SHIFT GEARS AT ALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086666August 11, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
1996 DODGE GRAND CARAVAN SE. TRANSMISSION COMPLETELY FAILED. THIRD OWNER AT 155,000 MILES. HAPPENED TO FIRST OWNER AS WELL. LEAKED TRANSMISSION FLUID EVERYWHERE, REAR GATE WAS COVERED WITH FLUID. WENT THROUGH OVER 2 QUARTS OF FLUID A DAY FOR A 5 MILE DRIVE TO WORK. DIAGNOSED AS A LOOSE PIN WHICH WORE A HOLE IN THE TRANSMISSION CASE. COULD NOT HAVE BEEN PREVENTED. A HOLE THE SIZE OF A FIST WAS BLOWN THROUGH THE TOP OF THE CASE WHEN IT FINALLY FAILED. ALSO, THIS PART IS IN SUCH DEMAND DUE TO THE NUMBER OF FAILURES WITH THIS MODEL THAT A REBUILT TRANSMISSION WAS ALMOST $2000. CHRYSLER WAS CONTACTED AND REFUSED TO PROVIDE ANY ASSISTANCE WITH THE COST OF THIS REPAIR. WAS ON THE ROAD IN A SNOW STORM WHEN TRANSMISSION FAILED, WHICH COULD HAVE IN TURN CAUSED A SERIOUS ACCIDENT WHILE STUCK IN THE MIDDLE OF THE ROAD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087617August 10, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING 65 MPH TRANSMISSION FAILED. AS A RESULT, THE VEHICLE SHUT OFF IN TRAFFIC. NO IMPACT REPORTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086574August 10, 2004
SUSPENSION
I HAVE A 1996 DODGE GRAND CARAVAN SE THAT HAS 105,000 MILES ON IT AND THE STRUT TOWERS HAVE RUSTED THROUGH. I HAVE CHECKED THE INTERNET AND THIS IS A COMMON PROBLEM WITH THE GRAND CARAVANS. I WOULD LIKE TO KNOW IF CHRYSLER HAS TO STAND BEHIND THE REPAIR OF THESE AS THEY HAVE IGNORED THE FACT THAT THIS IS A COMMON PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086488August 9, 2004
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
FUEL INJECTION RACKS ON MY 1995 GRAND CARAVAN [XXX] SPLIT, SPILLING FUEL OVER ENGINE. I WAS TOLD THAT OTHER GRAND CARAVANS WERE COVERED BY A RECALL, BUT THAT MINE WAS NOT. FUEL RACKS WERE REPLACED AT A COST OF $560.71 BUT CHRYSLER REFUSES TO REIMBURSE ME EVEN THOUGH THIS FAILURE IS SIMILAR TO THE RECALL. I WOULD LIKE THE NHTSA TO RECONSIDER THE LIMITS OF ITS RECALL FOR THIS FAILURE ON GRAND CARAVANS.*AK UPDATED 07/25/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087376August 6, 2004
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
CONSUMER COMPLAINED THAT THE SERPENTINE BELT SLIPPED OFF INTERMITTENTLY WHEN DRIVING IN WET WEATHER OR ON WET ROAD CONDITION. IT APPEARED THAT WATER WAS GETTING UNDER THE ENGINE, AND CAUSING THE SERPENTINE BELT TO SLIP OFF THE PULLEY. DEALER AND MANUFACTURER WERE NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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