Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10129007July 17, 2005
VISIBILITY:WINDSHIELD
MY CONCERN IS WITH MY SUN-VISORS ON MY VEHICLE,,THEY WILL NOT STAY UP AGAINST WINDSHIELD ,THEY STAY ABOUT THE 5 O'CLOCK POSITION,,DEALER SAYS ALL GRAND CARAVANS ARE LIKE THIS,,NOW WITH THIS SUN-VISOR AT THE 5O'CLOCK POSITION AND YOU ARE A TALL PERSON , IT PARTIALLY BLOCKS YOUR VIEW OF THE ROAD AHEAD OF YOU , SO YOU CHOICE IS TO NOT USE THE SUN-VISORS OR PEAK UNDERNEATH THEM WHILE YOU ARE DRIVING...OF COURSE IF YOU ARE 5' TALL THIS WOULD NOT EFFECT YOU BUT IF YOU ARE SAY OVER 5'10" COULD/WOULD BE A PROBLEM...THANKS FOR YOUR TIME,,,LARRY MILLOY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129044July 17, 2005
LATCHES/LOCKS/LINKAGES
THIS IS ON A '97 DODGE GRAND CARAVAN, 3.8 LITER. 1) ORIGINALLY THE BRAKES WERE TERRIBLE, (HARD FOOT PRESSURE WAS NEEDED TO STOP THE VEHICLE.). AFTER 30KMILES, I TOOK IT IN TO A MECHANIC. IN HIS EXPERIENCE, THE DEALER EQUIPPED FRONT DISC "PISTONS MADE OF PHEOLIC MATERIAL" WOULD OFTEN 'STICK'.. AFTER REPLACING W/ "STEEL" PISTONS THIS PROBLEM WAS REPAIRED. 2) THE PROBLEMATIC 'CLOCK-SPRING' FAILED RIGHT BEFORE I RECEIVED A RECALL NOTICE! BUT, AFTER 30K MORE MILES, IT FAILED AGAIN... THIS TIME THE DEALER REFUSED TO REPAIR IT FREE. OF COURSE THE "LEGALLY REQUIRED HORN" IS ALSO NO-FUNCTIONING. 3) THE POWER LOCKS FIGHT ME WHEN OPENING WITH A KEY. ON REMOVING SAID KEY, THEY THEN 'RELOCK' BEFORE I CAN OPEN THE DOOR. I MUST OPEN THE DOOR WITH KEY TURNED IN THE LOOK. (SAFETY, NO, INCONVENIENT YES.) HOWEVER, NOW THE POWER LOCKS "SOMETIMES UNLOCK THEMSELVES" WHEN LEFT IN A LOCKED POSITION, OR WHEN DRIVING. 4) THE ELECTRIC COOLING FAN, THOUGH IT COMES ON WHEN THE NEEDED, "SHUTS OFF" WHEN THE IGNITION IS TURNED OFF. SHOULDN'T' IT "STAY ON" TILL THE RADIATOR COOLS A BIT?? 5) THE "ENGINE STALLED" AND HESITATED/MISFIRED?. NUMEROUS TIMES THE DEALER COULD NOT FIND THE PROBLEM.. FINALLY AN INDEPENDENT "REPLACED CAM SENSOR". THANK YOU IN ADVANCE FOR YOUR "IMPORTANT SERVICES". SINCERELY, [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128865July 15, 2005
EQUIPMENT
THE AIR CONDITIONER FUNCTIONS INTERMITTENTLY. ALL OF THE USUAL ITEMS WERE CHECKED, I.E. COMPRESSOR AND LINES CHECKED FOR LEAKS, SYSTEM CHARGED. THE DEALER HAS TOLD ME THAT THE PART THAT THEY NEED TO FIX THE PROBLEM IS, IN HIS WORDS, "ON DOUBLE SECRET BACK ORDER". HE SAID THAT THE STAR MASTER TECHS AT DAIMLER-CHRYSLER WILL NOT RELEASE THE PART YET BECAUSE THEY ARE NOT DONE CHECKING IT OUT TO SEE IF THERE ARE ANY OTHER ISSUES WITH THEM. HE ALSO STATED THAT HE HAS A STACK OF WORK ORDERS WITH A SIMILAR PROBLEM, ALL WAITING FOR THE A/C CONTROL MODULE (WHICH IS THE PART NEEDED APPARENTLY). NORMALLY IT WOULD NOT BE A PROBLEM, BUT MY WIFE DRIVES THE GRAND CARAVAN AND NORMALLY HAS OUR SONS IN THE CAR AND THE TEMPERATURES LATELY HAVE BEEN VERY HIGH CAUSING UNDUE STRESS ON HER AND THE CHILDREN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128923July 15, 2005
ELECTRICAL SYSTEM
DT: ON JULY 14, 2005 THE VEHICLE QUIT IN THE MIDDLE OF HIGHWAY. WAS ABLE TO GET IT RESTARTED, AND WA STAKEN TO THE DEALER, WHO INDICATED IT WAS A COMPUTER PROBLEM. THE COMPUTER CONTROLLE DTHE ELECTRONIC FUNCTION OF THE VEHICLE. BEFORE IT HAD SLIPPED INTO NEUTRAL ONCE IN JULY OF 2003. ALSO, ONCE BEFORE ICAME OUT TO START IT AND IT WOULD NOT START. IT DID NOT TURN OVER OR MAKE ANY TYPE OF NOISE . THIS WAS IN DECEMBER OF 2004.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128714July 14, 2005
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE STALLS WHILE DRIVING, USUALLY WHEN WEATHER IS VERY WARM. NO INDICATION OF OVERHEATING. LET SET FOR 10-15 MINUTES AND VEHICLE STARTS AND RUNS FINE UNTIL NEXT TIME. HAS HAPPENED 6 TIMES IN THE LAST 3 YEARS, USUALLY ON THE INTERSTATE CAUSING A POTENTIALLY VERY DANGEROUS SITUATION. HAVE NOT HAD TO A DEALER TO CHECK OUT BUT HAVE SEEN OTHER COMPLAINTS ON THIS SITE BY PEOPLE WHO HAVE THIS SAME PROBLEM WHO HAVE TAKEN TO DEALER AND DEALER WAS NOT ABLE TO LOCATE THE SOURCE OF THE STALLING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128758July 14, 2005
SUSPENSION:FRONT:MACPHERSON STRUT
DT: DODGE MINIVAN 2000 GRAND CARAVAN. CONSUMER COMPLAINED ABOUT THE STRUT PLATFORM WHERE THE STRUT MEATS PART OF THE BODY. ALSO, CALLED STRUT SEATING. THE STRUT SEATING, OR PLATFORM RUSTED PREMATURELY. CONSUMER TOOK VEHICLE TO GARAGE LAST WEEK, ON JULY 7, 2005, AND MECHANIC INFORMED HER THAT THE RUST WAS THERE, AND THIS MADE VEHICLE UNSAFE. MECHANIC SAID THAT HE HAD NEVER SEEN RUST ON THIS NEW VEHICLE. CONSUMER ALSO CONTACTED DEALER, AND DEALER SAID THAT THEY HAD BEEN GETTING COMPLAINTS ON THIS MATTER. DEALER WAS GILBERTS CHRYSLER DODGE. SHE THEN CONTACTED MANUFACTURER, AND WAS TOLD THAT THERE WAS NO RECALL AND NOTHING COULD BE DONE UNTIL THERE WERE ENOUGH COMPLAINTS FILED. CONSUMER VISITED OTHER DEALERS TO LOOK AT SIMILAR VEHICLES AND FOUND THAT THIS PROBLEM EXISTED IN THE OTHER DODGE VEHICLES, BUT NOT OTHER MANUFACTURED VEHICLES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128830July 14, 2005
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK, POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT, VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR, SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE, SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE 1997 DODGE GRAND CARAVAN FRONT AND REAR BRAKE PADS AND ROTORS WEAR OUT NEARLY EVERY MONTH. THE VEHICLE BEGINS TO SWAY WHILE DRIVING 55MPH ON FREEWAY OR WHEN CHANGING LANES. THE EMERGENCY BRAKE LIGHT IS ON DUE TO A LEAKAGE IN THE BRAKES. THE EGR VALVE KEEPS GOING OUT AND THE SERVICE ENGINE LIGHT IS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128498July 12, 2005
EXTERIOR LIGHTING:HEADLIGHTS
OVER THE LAST 4 MONTHS (MARCH 05 - JULY 05), MY 2001 DODGE GRAND CARAVAN HAS EXPERIENCED INTERMITTANT HEADLAMP FAILURE. THIS HAPPENS WHEN THE VEHICLE IS IN MOTION. THE LIGHTS FLICKER OFF/ON FOR SEVERAL CYCLES. THIS DOES NOT SEEM TO BE RELATED TO WEATHER OR ENGINE RPM. TO DATE, THE LIGHTS HAVE EVENTUALLY STAYED ON AND THIS HAS NOT YET MADE THE VEHICLE UNOPERABLE. DEALER DOES NOT HAVE ANY IDEA WHAT THE PROBLEM COULD BE AND WILL JUST START TRYING THINGS....AM PLANNING TO TAKE THIS TO DEALER WITHIN THE NEXT MONTH. I HAVE FILED A COMPLAINT WITH DAIMLERCHRYSLER. THE DATE LISTED BELOW IS THE MOST RECENT OCCURANCE...BUT THIS HAS BEEN A PROBLEM FOR SEVERAL MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128392July 11, 2005
SEATS:MID/REAR ASSEMBLY
WE RENTED A 2005 DODGE GRAND CARAVAN WITH THE "STOW AND GO" SEATS. THE SEAT BACK FOR THE SECOND ROW SEATS RETURNS TO THE DOWN POSITION UNDER CONSIDERABLE SPRING PRESSURE. ON THREE OCCASIONS, MEMBERS OF MY FAMILY WERE STRUCK IN THE FACE BY THE HEADREST WHEN THE SEAT BACK WAS RELEASED BY RAISING THE LEVER ON THE OUTSIDE OF THE SEAT. IN ONE CASE, MY DAUGHTER WAS STRUCK IN THE JAW WHEN SHE BENT OVER TO RELEASE THE SEAT BACK. I WAS STRUCK IN THE FACE TWICE: ONCE ON THE LEFT SIDE AND ONCE ON THE RIGHT SIDE. IN BOTH CASES MY GLASSES WERE TORN FROM MY FACE. EVEN THOUGH THESE WERE ANSI Z87 SAFETY GLASSES, THEY WERE THROWN A CONSIDERABLE DISTANCE AND DAMAGED BY THE IMPACT. BEING RENTERS OF THE VEHICLE, WE WERE NOT FAMILIAR WITH POTENTIAL PROBLEMS AND HAD NOT BEEN ADVISED BY THE RENTAL AGENCY TO WATCH OUT FOR THE SEATS. FOR MYSELF, I CONSIDER THE SPRING LOADING TO BE AN UNFORTUNATE DESIGN CHOICE. THE SEAT BACK APPEARS TO PACK A CONSIDERABLE PUNCH.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10127738July 7, 2005
STEERING, SUSPENSION:FRONT, POWER TRAIN:AUTOMATIC TRANSMISSION
DT: BEGINNING LAST YEAR OWNER WAS HAVING REPEATED PROBLEMS WITH VEHICLE. ABOUT TWO WEEKS AGO, THERE WAS A NOISE COMING FROM FRONT END, TWO OR THREE PEOPLE LOOKED AT IT AND COULDN'T FIND A PROBLEM. THEN ANOTHER DEALERSHIP FOUND THE PROBLEM WHICH WAS THE BUSHINGS HAD NOT BEEN GREASED, AND ALL FRONT END SUSPENSION BOLTS WERE LOOSE. NO RECALLS ON THE VEHICLE AS FAR AS OWNER KNOWS. AS OWNER WAS DRIVING THE VEHICLE FOR THE LAST FEW MONTHS, THERE HAS BEEN A CRACKING NOISE AND A SNAPPING NOISE THAT SEEMED TO COME FROM THE FRONT SUSPENSION. THIS PROBLEM HAPPENED EVERYTIME THE VEHICLE WAS DRIVEN. THERE ARE NO OTHER PROBLEMS, PROBLEM WITH FRONT END SEEMS TO BE FIXED. VEHICLE HAS BEEN REPAIRED 15 TIMES IN THE LAST YEAR. THESE REPAIRS HAVE HAD TO DO WITH STEERING AND SUSPENSION NOISE. THERE HAVE BEEN BUSHINGS REPLACED, STEERING FLUID REPLACED, AND THE TRANSMISSION HAD TO BE REPLACED AT 15,000 MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127399July 4, 2005
VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING
MY 1996 DODGE GRAND CARAVAN WIPERS GOES ON AND OFF AS THEY PLEASE. I WAS TOLD IT COULD EITHER WIPER MOTOR OR COMPUTER BRAIN BOX OR BOTH THAT COST UPWARDS OF $500. I DIDN'T REPAIR DUE TO COST. I THINK THAT SHOULD BE COVERED UNDER A RECALL WHEN IT'S DISTRACTION ON THE WINDSHIELD AND A SAFETY PROBLEM. GM RECALLED THIER WIPER PROBLEMS ON THE CHEVY TRUCKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127088June 29, 2005
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
WHILE DRIVING VEHICLE SHUTS DOWN COMPLETLY IF KEY IS TURNED OFF VEHICLE WILL MOST TIMES RESTART,SEVERAL TIMES VEHICLE WOULD ONLY START AFTER WAITING SEVERAL HOURS THIS HAPPENS SPORATICALLY ABOUT ONCE A WEEK VEHICLE HAS LESS THAN 20,000 MILES FUEL FILTER REPLACED OLD FILTER UNAVAILABLE STARTER RELAY REPLACED OLD RELAY IS AVAILABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126919June 28, 2005
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
DT: CONSUMER HAS A DODGE CARAVAN. HAD A FLAT TIRE, AND THE SPARE WOULDN'T COME OUT. CONSUMER HAD TO CALL A TOW TRUCK, AND THEY TOLD HIM THERE WERE A LOT OF PROBLEMS. HAD TO VEHICLE TAKE TO THE DEALERSHIP TO GET THE SPARE TIRE OUT. CONSUMER HAD TO PURCHASE A NEW TIRE. DEALERSHIP TOLD HIM HAD TO BRING THE VEHICLE TO THE DEALER, AND WOULD BE CHARGED FOR THE SERVICE OF REMOVING THE SPARE TIRE. WHEN HE CALLED THE MANUFACTURER THEY ALSO TOLD HIM THAT HE WOULD HAVE TO PAY FOR IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125092June 28, 2005
VEHICLE SPEED CONTROL:CABLES
DT: WHILE DRIVING ON I-95 CONSUMER NOTICED THE VEHICLE WAS GOING FAST, SHE TOOK FOOT OFF THE ACCELERATOR AND THE VEHICLE DIDN'T SLOW DOWN, SHE THEN TAPPED THE ACCELERATOR TO TRY AND SLOW THE VEHICLE DOWN THIS ONLY MADE THE VEHICLE ACCELERATE FASTER. CONSUMER THEN GOT INTO THE BREAK DOWN LANE AND PUT BOTH FEET ON THE BRAKES AND THE VEHICLE SLOWED TO 65 MPH. CONSUMER FINALLY TURNED THE IGNITION OFF TO STOP THE VEHICLE. CONSUMER CALLED CONCORD STATE POLICE TO ASSIST. THE CONSUMER HAD THE VEHICLE TOWED, AND THE REPAIR MAN STATED THAT THE THROTTLE CABLE WAS FRAYED AND GOT STUCK IN THE HOUSING, AND COULDN'T COME OUT OF HOUSING. THE CONSUMER ACTUALLY STILL HAS THE CABLE.*AK THROTTLE CABLE REPLACED. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126767June 27, 2005
UNKNOWN OR OTHER
1. NOTHING 2. THE FAN BELT ON OUR 2000 GRAND CARAVAN HAS NEEDED TO BE REPLACED MINIMUM OF SEVEN TIMES IN THE PAST TWO AND HALF YEARS 3. OUR MECHANIC HAS FIXED THE PROBLEM, WITHOUT CHARGING FOR HIS LABOUR, ALL SEVEN TIMES. HE HAS BEEN IN CONTACT WITH CHRYSLER. AFTER THE FIRST COUPLE OF FAN BELT PROBLEMS, THEY SENT HIM A KIT THAT REPAIRS FAN BELTS. WE STILL HAVE THE PROBLEM. CHRYSLER DENIES ANY FAULTY MECHANICS ON THEIR PART. WE HAVE THE PAST THREE FAULTY FAN BELTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126601June 26, 2005
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS, EQUIPMENT
TERRIBLE SQUEALING NOISE IN BELT AREA. DEALER CHARGED ~$250 FOR BELT AND TENSIONER REPLACEMENT AND NOISE WAS GREATLY REDUCED. SEVERAL YEARS LATER THE NOISE RETURNED AND GREW EVEN WORSE. REPLACED THE WORN BELT AND NOISE WAS GREATLY REDUCED FOR ABOUT TWO WEEKS. AFTER THE NOISE RETURNED, REMOVED THE BELT AND CHECKED ALL PULLEYS - FOUND NO PROBLEMS. REPLACED TENSIONER AND IDLER PULLEYS ANYWAY (~$20 EACH FROM DEALER) AND REINSTALLED BELT. NOISE WAS REDUCED FOR ABOUT TWO DAYS. TOOK VAN TO DEALER WHO SAID THAT IT WAS THE TENSIONER AND WERE SURPISED THAT IT HAD LASTED AS LONG AS IT DID. I PURCHASED AND INSTALLED A NEW ALTERNATOR, POWER STEERING PUMP AND TENSIONER. THE NOISE WAS GREATLY REDUCED, BUT RETURNED FULL FORCE WITHIN A COUPLE OF DAYS. IN DESPERATION I TURNED TO BELT DRESSING AS A POSSIBLE SOLUTION SINCE I HAD CLEANED ALL OF THE PULLEYS PRIOR TO BELT REINSTALLATION. WHEN THE BELT DRESSING WAS SPRAYED ON THE TENSIONER PULLEY THE SOUND DISAPPEARED FOR A FEW SECONDS, THEN RETURNED. BELT DRESSING HAD SMALL OR NO EFFECT WHEN SPRAYED AT OTHER LOCATIONS ALONG THE SERPENTINE BELT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126464June 24, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
DT:CONTACT STATES TRANSMISSION WAS SLIPPING , THE SERVICE DEALER INFORMED HIM THAT THE SOLENOID PUMP NEEDED TO BE REPLACED. ONTACT HAD THIS COMPONENT REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126557June 24, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I HAVE A 1993 DODGE GRAND CARAVAN WITH A FAILED ABS SYSTEM. THEY SAID THE HYDRALIC CYL. ASSEMBLY AND ACCUMULATOR WERE BAD. CAMPAIGN # 96V099000 .MY DODGE DEALER SAYS THE PARTS ARE NO LONGER AVAILABLE , YET WANTS TO REPLACE THE ABS PUMP AND CHARGE ME $400+. IT SEEMS THEY DO NOT INTEND TO REPLACE THE IN WARRANTY (UNAVAILABLE PARTS) WITH ANYTHING. THIS IS NOT TO MAY SATISFACTION! THE ABS SYSTEM FAILED TWO YEARS AGO, BUT APPARENTLY HAS NOT HELDUP TO THE 100,000 MILE WARRANTY. MILES ARE STILL UNDER 100,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124453June 24, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), ELECTRICAL SYSTEM
DT: 2001 GRAND CARAVAN SPORT, CONSUMER SAYS HEADLIGHTS FLICKERED UNPREDICTABLY. ENGINE RAN ROUGH, AND BATTERY LIGHT CAME ON. THIS HAPPENED AT NIGHT AT LEAST ONCE A MONTH. TOOK VEHICLE TO DEALER, WHO CHECKED THE VAN BUT COULD NOT DUPLICATE THE PROBLEM, NO FAULT CODES FOUND IN COMPUTER, UPDATED PCM. VEHICLE WAS SERVICED REGULARLY. PROBLEM BEGAN NOT MORE THAN A MONTH AFTER PURCHASING VAN.*AK *SB THE PROBLEM STILL PERSISTS PERIODICALLY.*SB *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126376June 23, 2005
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
DT: THE CONSUMER STATED THE LOCATION OF THE FUEL TANK CAUSES IT TO BE SUSCEPTIBLE TO DAMAGE AND CAUSE LEAKING WHICH CAN LEAD TO A FIRE HAZARD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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