Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10135849September 8, 2005
EXTERIOR LIGHTING:HEADLIGHTS
DT: THE OWNS A 1997 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE HEADLIGHT LENSES WERE NO LONGER TRANSPARENT, BUT WERE TURNING OPAQUE. THE CONSUMER CONTACTED THE SERVICE DEALER, AND THEY STATED THERE WERE NO RECALLS ON THIS SPECIFIC COMPONENT. THE HEADLIGHTS WOULD BE REPLACED BUT AT T CONSUMER'S EXPENSE. THE CONSUMER DID NOT CONTACTED THE MANUFACTURER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135689September 7, 2005
TIRES:TEMPORARY/EMERGENCY SPARE TIRE, EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
FLAT TIRE REQUIRING NEED FOR USE OF COMPACT SPARE TIRE. THE INSTRUCTIONS FOR THE SPARE TIRE REMOVAL DO NOT SHOW A RELEASE MECHANISM THAT IS CRITICAL FOR LOWERING OF THE SPARE TIRE. THE RELEASE MECHANISM IS REQUIRED TO LOWER A NYLON FIXTURE THAT SECURES THE COMPACT SPARE TIRE TO THE UNDERSIDE OF THE VEHICLE. BECAUSE THE INSTRUCTIONS DID NOT MENTION THE RELEASE MECHANISM, AND THE RELEASE MECHANISM WAS NOT VISIBLE, I HAD TO CUT THE NYLON FIXTURE (SUGGESTED BY THE SERVICE DEPARTMENT OF A DODGE DEALERSHIP I CONTACTED), WHICH THEN CAUSED THE SPARE TIRE TO FALL DOWN. I WAS SLIGHTLY INJURED BUT IF SOMEONE HAD THEIR HEAD UNDERNEATH THE SPARE TIRE WHEN IT DROPPED DOWN, THEY COULD BE SERIOUSLY INJURED. THE NYLON FIXTURE IS NOW RUINED. THE ORIGINAL DESIGN IS POOR AND THE INSTRUCTIONS ARE CLEARLY LACKING IN THE USE OF THE RELEASE MECHANISM. *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10135724September 7, 2005
ENGINE AND ENGINE COOLING:ENGINE
SERVICE ENGINE SOON LIGHT CAME ON REVEALING A PROBLEM. COMPUTER DIAG SHOWS THAT THERE IS A MISFIRE ON #6. OPENING THE VALVE COVER REVEALED THAT THE CAMSHAFT IS DEFECTIVE - METAL PIECES HAVE FALLEN OFF OF IT. REPLACEMENT OF CAMSHAFT AND ALL OTHER PARTS (ROCKER, LIFTERS ETC.) INCLUDING LABOR WILL COME TO A TOTAL OF CLOSE TO $1800. NOTHING HAS BEEN DONE TO CORRECT THE DEFECT.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136693September 6, 2005
SEAT BELTS
2004 DODGE GRAND CARAVAN SE DEVELOPED PROBLEMS WITH THE SEAT BELT ON THE FRONT PASSENGER SIDE OF THE VEHICLE. ***NO ANSWER REQUIRED***. *MR THE SEAT BELT COULD NOT BE PULLED OUT OF IT'S HOUSING. THE CONSUMER TRIED SEVERAL TIME BUT WAS UNSUCCESSFUL. THE VEHICLE WAS TAKEN TO A DODGE DEALER BUT THEY COULD NOT DUPLICATE THE PROBLEM. SINCE THE DEALER COULDN'T DUPLICATE THE PROBLEM THEY REFUSED TO REPLACE THE SEAT BELT FREE OF CHARGE. THE CONSUMER PAID OUT OF POCKET TO HAVE A NEW SEAT BELT INSTALLED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135283September 4, 2005
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
OCCASIONAL FUEL SMELL FROM CAR FOR MANY MONTHS. AFTER FILLING AND PARKING CAR WITH REAR END ON UP HILL INCLINE NOTICED GAS POURING OUT FROM UNDER CAR FROM TOP OF GAS TANK. TOOK TO DEALER THEY SAID ALL RECALLS WERE PERFORMED. THEY DROPPED TANK AND INFORMED ME THE PLASTIC TANK WAS SPLITTING AT THE SEAM ON TOP. NOT A DODGE PROBLEM . MY COST TO REPLACE $900.00. I THINK THIS IS A MANUFACTURER DEFECT SINCE I HAVE BEEN INFORMED BY SEVERAL OUTSIDE MECHANICS THAT THEY HAVE REPLACED QUITE A FEW OF THESE CHRYSLER FUEL TANKS. THE POTENTIAL FOR FIRE IS GREAT FOR SOME ONE PASSING BY AND FLIPPING A CIGARETTE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135590August 30, 2005
ELECTRICAL SYSTEM
2000 PONTIAC GRAND AM SAFETY RECALL REGARDING CLOCKSPRING REPLACEMENT.*MR THE CLOCKSPRING RECALL WAS REPAIRED THE FUSE FOR THE BLOWER MOTOR, THE BACK UP LAMPS AND TURN SIGNAL BLEW OUT WHEN THE VEHICLE WAS PUT IN REVERSE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131557August 30, 2005
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
DT: CALLER STATED A METAL STRAP RUSTED AND CAUSED THE HEATER HOSE RUST. CALLER SAID HE NOTICED A LEAK AND FOUND THE RUSTED HOSE AND STRAP. CALLER HAD IT REPAIRED UNTIL HE COULD GET HOME TO LET DEALER SEE IT. DEALER AND MANUFACTURER HAVE NOT BEEN CONTACTED YET. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134582August 29, 2005
SEAT BELTS:INTEGRATED CHILD SEAT
WE'VE EXPERIENCED PROBLEMS WITH THE MIDDLE ROW INTEGRATED CHILD SAFETY SEATS. SEVERAL TIMES, THE TENSIONER ON THE SEAT WOULD NOT WORK, AND I HAD TO POP THE END OF THE SEAT BACK COVER OFF TO ACCESS THE MECHANISM TO FREE WHAT THE BELT WAS CAUGHT ON. I DIDN'T COMPLETELY REMOVE THE COVER SO I COULD SEE EXACTLY WHAT WAS HAPPENING. ALSO, SOMETIMES THE BUCKLE WILL NOT SECURE THE BELT PLATE. IT WILL SECURE AFTER SEVERAL ATTEMPTS, AND WE'VE RECENTLY NOTICED THAT IT WORKS BETTER IF WE LATCH A PARTICULAR SIDE FIRST, THEN THE OTHER SIDE (5 POINT HARNESS). I DON'T KNOW IF THE MECHANISM STICKS OR IF FOOD OR SOMETHING GOT FORCED INSIDE. THESE HAVE BOTH BEEN RECURRING PROBLEMS SINCE WE PURCHASED THE VEHICLE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134610August 29, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
WHEN THE CRUISE CONTROL IS ENGAGED, AND I PASS ANOTHER VEHICLE, THE SPEED OF MY CAR WILL DROP 3-5 MPH BELOW THE PRESET SPEED AFTER I HAVE PASSED THE VEHICLE, AND THEN WILL INCREASE TO THE PRESET SPEED. I HAVE CONTACTED THE MANUFACTURER AND THE DEALER AND WAS TOLD TODAY THAT THE MANUFACTURER IS AWARE OF THIS PROBLEM BUT FEELS REPAIRS ARE NOT NECESSARY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134446August 28, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
LOWER BALL JOINT OF DRIVERS SIDE WHEEL FAILED WHILE TRAVELING IN STRAIGHT LINE ON EXPRESSWAY. THE VEHICLE SUFFERED MAJOR DAMAGE TO STEERING, DRIVE TRAIN AND BODY. FAILURE OCCURRED 450 MILES FROM HOME. DECIDED NOT TO REPAIR VEHICLE BECAUSE OF PARTS AVAILABILITY AND COST. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134377August 27, 2005
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
1) DRIVING NORMALLY THROUGH WATER SEVERAL INCHES DEEP - CERTAINLY NOT AN UNUSUAL SITUATION CONSIDERING THE AMOUNT OF AFTERNOON STORMS WE HAVE RECEIVED THIS SUMMER IN MIDDLE GEORGIA. 2) SERPENTINE BELT SLIPS FROM PULLEYS CAUSING LOSE OF POWER STEERING, WATER PUMP, AIR CONDITIONING, ALTERNATOR. ON FIRST OCCASION AND WITH GREAT DIFFICULTY, MY WIFE WAS ABLE TO PULL OVER AND AVOID A COLLISION. 3) BELT APPEARED UNDAMAGED BUT I REPLACED BELT WITH NEW APPROVED BELT. THE SAME THING HAPPENED ON AUGUST 22, 2005 WHILE I WAS DRIVING ON GEORGIA 87 (RURAL HIGHWAY) IN A SEVERE DOWNPOUR/THUNDERSTORM. THE RAIN AND STORM CONDITIONS WERE SO LOUD I DID NOT NOTICE THE TEMPERATURE GAGE, INDICATOR LIGHTS AND WARNING-BUZZER WARNING ME OF SOME ENGINE FAILURE. I WAS ABLE TO DRIVE TO AN INTERSECTION AND PULL OUT OF TRAFFIC, AGAIN WITH GREAT DIFFICULTY DUE TO POWER STEERING FAILURE. ULTIMATELY, PEOPLE WILL LOSE LIVES OVER THIS ISSUE IF THEY HAVE NOT ALREADY. THERE ARE MANY OF THESE ISSUES POSTED ALL OVER THE INTERNET. PLEASE PURSUE THIS ISSUE SO SOMEONE'S LIFE CAN BE SAVED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134079August 24, 2005
STEERING:RACK AND PINION, TIRES
DT: THE CONTACE OWNS A 2003 DODGE GRAND CARAVAN SPORT. THE THERE ARE APPROXIMATELY 20,000 MILES ON THE TIRES. THE SERVICE DEALER STATES THAT ONE OF THE TIRES HAS LESS THAN TREAD, THE OTHER THREE HAVE APPROXIMATELY TREAD. THE TIRES ARE UNSAFE IN THE SNOW AND RAIN. VIBRATION IN THE VEHICLE WHILE IN REVERSE OR WHEN SLOWLING. HE HAS NOTICED THE SOUNDS BECAUSE OF THE VIBRATION. THE DEALER SUGGESTED THE CONSUMER MAY HAVE TOWED SOMETHING TO CAUSE THE TIRES TO WEAR, BUT THE CONTACT SAID THE VEHICLE WAS ONLY USED UNDER NORMAL CIRCUMSTANCES. THE CONTACT FELT IT MAY BE FROM THE FRONT END BEING OUT OF ALIGNMENT FROM THE MANUFACTURER. THE CONTACT STATED RACK AND PINION STEERING WASA REPLACED. THE DEALER WILL EXTEND THE WARRANTY ON THE TIRES, BUT WILL NOT REPLACE THE TIRES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133852August 23, 2005
SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
PREMATURE FRONT BRAKE WEAR,FIRST SET OF BRAKES FAILED AT 12,046 MILES. THE LOW BRAKE SQUEELERS NEVER MADE NOISE AND THE BRAKES WORE METAL TO METAL INTO THE ROTORS. I REPLACED BOTH BRAKES AND ROTORS MY SELF AS THEY FAILED ON A FRIDAY NIGHT JUST BEFORE A 150 MILE DRIVE.I NOW HAVE 33,450 MILES AND THIS IS THE THIRD SET OF BRAKES AND ROTORS.I AM AN ASE CERTIFIED TECH. THIS TIME I INVESTIGATED THE SYSTEM AND FOUND THAT THE SQUEELER TABS HAD BROKEN OFF FROM OVERHEATING.FURTHER THE LOWERCALIPER BOLTS ON BOTH SIDES SHOWED SIGNS OF HEAT DISCOLORATION. IN LOOKING FOR THE CAUSE I BELIEVE IT IS CAUSED BY LACK OF AIR FLOW TO THE LOWER PORTION OF THE CALIPER AND BRAKES. LOOKING AT THE AIR FLOW SYSTEM TO THE BRAKES THE AIR IS TUNNELED VIA CUTS IN THE BOTTOM OF THE FRONT SKIRT AND TRAVELS BETWEEN THE WHEEL AND THE INNER PLASTIC WHEEL WELL.THERE IS AN ANGLED PROTRUSION IN THE INNER WHEEL WELL THAT DIVERTS THE AIR TOWARDS THE REAR OF THE WHEEL. IT APPEARS THE THIS PROTRUSION IS TO FAR BACK AND THE AIR IS NOT FLOWING OVER THE BRAKES AND CALIPER. AS A NOTE THE REAR BRAKES WERE ADJUSTED AND THE SELF ADJUSTERS ARE FUNCTIONING PROPERLY.PLESE CONTACT ME FOR FURTHER INFORMATION. I HAVE SEARCHED TSB'S,IATN (SPONSORING MENBER),RECALLS AND COMPLAINTS. IN TALKING TO CHRYSLER TECH'S THEY SAID THIS IS COMMON AND THE BRAKES AVERAGE 10 TO 12 THOUSAND MILES.THE PROBLEM CAN BE DUPLICATED EVEN AFTER NEW BRAKES AND ROTORS INSTALLED AND TRAVELING DOWN AN EXTENDED STEEP ROAD WITH BRAKING. THE BRAKES EMIT AN OBVIOUS ODOR OF OVER HEATING AND THE BRAKE PEDAL FADES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133858August 23, 2005
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
RIGHT PARK LAMP AND LIGHTED INSTRUMENT PANEL FAILURE. SHORT LOCATED IN WIRING HARNESS UNDER DASH NEAR FIREWALL ON THE INTERIOR SIDE OF VEHICLE. DEALER UNABLE TO LOCATE SHORT WITHOUT DISMANTLING VEHICLE. DELEARSHIP BYBASS SHORT BY JUMPING AREA WHERE SHORT WAS FOUND USING A NEW WIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133688August 22, 2005
VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING
WINDSHIELD WIPPERS SOMETIMES STOP WORKING WHEN IN THE INTERMITANT MODE.HAD MODULE IN STEERING COLUMN REPLACED. STILL HAPPENS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133746August 22, 2005
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
DT: THERE WAS A RECALL FOR THE CLOCK SPRING/ AIR BAG. THE CONSUMER TOOK VEHICLE TO THE DEALERSHIP AND REPLACED IT. THE REPAIR WORK WAS DONE ON 8-22-05. THEY TOLD CONSUMER THAT IF THE AIR BAG LIGHT STAYED ON INDICATING THERE IS A PROBLEM. THE REPAIR WORK TOOK LONGER THAN THE RECALL NOTICE STATED THAT IT WOULD. AFTER THEY DID THE RECALL REPAIRS THERE WAS A PROBLEM WITH THE AIR BAG LIGHT FUSE BLOWING. THEY REPLACED THE FUSE AND IT BLEW AGAIN. THEY FOUND THAT THERE WAS A PROBLEM WITH THE MODULE. THE CONSUMER HAS NOT HAD THE MODULE REPLACED. WHEN THE CONSUMER CONTACTED THE MANUFACTURER, THEY TOLD HIM THAT THE MODULE PROBLEM WAS NOT PART OF THE RECALL, AND THEY WOULD GIVE HIM SOME KIND OF DISCOUNT FOR THE PROBLEM WITH THE MODULE. THE CONSUMER STATED THE AIR BAG WAS NOT WORKING. CONSUMER FELT THAT THE PROBLEM WITH THE MODULE DID NOT COME ABOUT UNTIL HE HAD THE RECALL WORK DONE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133519August 19, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
DT: 2005 DODGE GRAND CARAVAN. THE CONSUMER STATED WHEN THE VEHICLE WAS PUT IN DRIVE IT WENT BACKWARDS. ITTRAVELING ABOUT 25 METERS AND VEHICLE DID NOT STOP WHEN HITTING THE BRAKES. A TREE STOPPED THE VEHICLE. THE VEHICLEWAS AT THE DEALERSHIP, THEY E INVESTIGATING WHY THIS HAPPENED. HE ALSO FILED A COMPLAINT WITH DAIMLERCHRYSLER.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10133551August 19, 2005
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
AIR BAG LIGHT IS ON WHEN CAR IS IN MOTION. DEALER SAID IT WAS A "CLOCKSPRING FAILURE" AND THAT IT NEEDED TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133348August 18, 2005
SEAT BELTS:INTEGRATED CHILD SEAT, CHILD SEAT
DT: THERE IS AN INTEGRATED CHILD SEAT MADE INTO THE VEHICLE. IF THE SEAT IS NOT CLICKED IN PROPERLY IT WILL ALLOW THE ENTIRE SEAT TO TILT FORWARD. CONSUMER'S CHILD WAS INJURED WHILE THEY WERE DRIVING AT 15 KM. HOSPITAL REPORTS WERE AVAILABLE. THE CONSUMER FELT THAT THERE SHOULD BE SOME TYPE OF RESTRAINT TO KEEP THE SEAT FROM MOVING FORWARD OR IF THERE COULD BE SOME TYPE OF WARNING SYSTEM ON THE DASH FOR EXAMPLE A CHECK CHILD SEAT LIGHT. SHE CONTACTED THE MANUFACTURER, AND THEY TOLD HER THAT THEY WERE INDUSTRY STANDARDS. THE CONSUMER WAS LOCATED IN ONTARIO, CANDA. THE CHILD SEAT IS A DODGE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10133351August 18, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
DT: 2001 DODGE GRAND CARAVAN. THE CONSUMER STATES THE ABS WARNING LIGHT CAME ON TWICE. ALSO, THE MASTER CYLINDER WENT OUT. IT HAS BEEN REPLACED THREE TIMES. THE ABS SENSOR HAS BEEN REPLACED ON THE BACK WHEELS TWICE. NEARLY EVERYTHING ON THE BRAKE SYSTEM HAD TO BE REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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