Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10276206July 9, 2009
SUSPENSION:FRONT
SWAY BARS & BUSHINGS NEEDED REPLACEMENT AND I HAVE HAD THEM RELACED EVERY 2 YEARS SINCE THEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276284July 9, 2009
ELECTRICAL SYSTEM
POWER DOOR LOCKS STOPPED WORKING. CHECKED OWNERS MANUAL TO FIGURE OUT WHICH FUSE TO CHECK AND IT DIDN'T LIST THE FUSE FOR POWER DOOR LOCKS. DID AN ONLINE SEARCH FOR MY VEHICLE MAKE, MODEL AND YEAR AND FOUND THAT LOTS OF PEOPLE HAVE THIS PROBLEM. THEY SAY PULL IOD FUSE FOR FIVE SECONDS AND THEN PUT IT BACK IN. THE FUSE IS NOT EVEN BLOWN, BUT IT NEEDS TO BE REMOVED FOR AT LEAST FIVE SECONDS AND THEN PUT BACK IN AND THE POWER LOCKS WORK AGAIN. THIS HAS NOW HAPPENED TO ME TWICE IN TWO WEEKS. THIS IS A SAFETY ISSUE BECAUSE IF YOU ARE IN THE CAR WITH YOUR CHILDREN IN THE BACK SEATS IN THEIR CAR SEATS AND THE DOORS WON'T UNLOCK AND YOU NEED TO GET THEM OUT QUICKLY IN AN EMERGENCY THE ONLY DOORS THAT HAVE A KEY HOLE TO USE THE KEY FROM THE OUTSIDE ARE THE DRIVERS SIDE AND THE TRUNK.*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275939July 7, 2009
FUEL SYSTEM, GASOLINE
2004 DODGE GRAND CARAVAN FUEL TANK VAPOR FLOAT VENT FAILURE. VEHICLE HAS 59,000 MILES. AFTER FUELING VEHICLE IT WILL STALL INTERMITTENTLY AT STOP SIGNS AND ON OPEN HIGHWAY WITHOUT WARNING, BECAUSE FUEL IS GETTING INTO THE ENGINE AND FLOODING ENGINE OUT VIA THE TANK VENTING VAPOR SYSTEM. WHEN FUELING, A FLOAT IN THE ORVR (ONBOARD REFUELING VAPOR RECOVERY) VALVE IS DESIGNED TO RISES AND SEALS THE TANK VENT CAUSING PRESSURE BUILD, BACKING FUEL UP INTO THE FILL NECK AND SHUTTING IT OFF. THE ORVR IS APPARENTLY NOT SEALING COMPLETELY OR AT ALL, ALLOWING LIQUID FUEL TO PASS INTO THE VENT LINE TO THE VAPOR CANISTER AND THEN ENGINE. THE VALVE IS PLASTIC WELDED TO THE TANK, WHICH REQUIRES THE TANK TO BE REPLACED. MAJOR SAFETY ISSUE BECAUSE THE POWER STEERING SYSTEM STOPS WHEN ENGINE STOPS AND VEHICLE IS NOT ABLE TO BE STEERED WITHOUT THE POWER STEERING AID. VAPOR SYSTEM FAILURE FULLY DESCRIBED AT: HTTP://WWW.JUSTANSWER.COM/QUESTIONS/1OB81-2005-DODGE-CARAVAN-STALLS PRESENTLY ONLY KEEPING TANK FUEL AT A MAXIMUM OF 3/4 FULL TO AVOID FLOODING THE VAPOR VENT SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275955July 7, 2009
STRUCTURE, VISIBILITY
DRIVING DOWN A HIGHWAY, AND THE RIGHT REAR WINDOW OF OUR 2005 DODGE GRAND CARAVAN (63K MILES) JUST FELL OUT AT ~60 MILES PER HOUR. THERE WAS NO WARNING, THE CAR HAS NEVER BEEN IN AN ACCIDENT, THE WINDOW WAS NOT VENTED, AND NOTHING WAS UP AGAINST THE WINDOW. WE ARE FORTUNATE THAT THIS HAPPENED WHILE WE WERE IN THE RIGHT LANE, AND IT WAS THE RIGHT SIDE OF THE CAR, SO THE WINDOW PROBABLY FELL TO THE SIDE OF THE ROAD. WE ARE ALSO FORTUNATE THAT WE DID NOT HAVE ANYTHING FALL OUT THE WINDOW THAT COULD HAVE CAUSED AN ACCIDENT. WE REPORTED THE INCIDENT (INFORMALLY) TO THE POLICE SO THAT THEY COULD DRIVE BY THE AREA WHERE IT OCCURRED TO ENSURE THERE WERE NO ROAD HAZARDS. WE HAVE NOTHING TO EXPLAIN WHY THE WINDOW FELL OUT. WE CONTACTED CHRYSLER AND THEY CONCLUDED IT WAS NOT A DEFECT. I'M NOT SURE HOW THEY CAME TO THAT CONCLUSION, BUT THEY SEEM CONTENT THAT THIS COULD HAVE HAPPENED WITHOUT ANY EXPLANATION. CHRYSLER PROVIDED NO HELP IN COVERING THE $700 CHARGE TO REPLACE THE WINDOW. ALSO, WHEN I ASKED WHICH GOVERNMENT AGENCY I SHOULD CONTACT TO REPORT THIS AS A SAFETY ISSUE, THEY WOULD NOT GIVE ME AN ANSWER. THEY ONLY STATED THAT THE INCIDENT WILL BE KEPT IN OUR OWN "PERSONAL" FILE, AND IMPLIED THAT KEEPING THIS INFORMATION IN A PRIVATE FILE IS SUFFICIENT. I DISAGREE, AND FEEL THAT THIS COMPLAINT SHOULD BE KNOWN TO THE NHTSA IN CASE THERE ARE OTHER SIMILAR OCCURRENCES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275965July 7, 2009
LATCHES/LOCKS/LINKAGES
MY POWER DOOR LOCKS STOPPED WORKING FROM INSIDE THE VEHICLE AND WITH THE REMOTE. I TOOK IT TO THE DEALER AND THE SOLUTION WAS TO REPROGRAM THE BODY CONTROL MODULE. SEARCHING THIS SITE AND THROUGH GOOGLE SHOWS THAT THIS SEEMS TO BE A POPULAR PROBLEM. NOW I ALSO HAVE TO REPLACE THE DRIVER SIDE SLIDING DOOR POWER LOCK ACTUATOR BECAUSE IT ALSO STOPPED WORKING! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275885July 6, 2009
LATCHES/LOCKS/LINKAGES
ELECTRIC DOOR LOCKS QUIT WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275629July 2, 2009
STEERING, SUSPENSION:FRONT
1-TOOK CHRYSLER 2007 GRAND CARAVAN FOR REPAIR, JULY 2, 2009, FOR BRAKE REPAIR AND TUNEUP. REPAIR MAN NOTICED THE FRONT TIE-RODS WERE OF MORE IMMEDIATE CONCERN. HE SAID HE NOTICED SAME CONDITION OF DAMAGED/BENT TIE RODS ON OTHER CHRYSLER MINI VANS (NOT SURE IF OTHER CHRYSLER VEHICLES AS WELL). HE EVEN QUESTIONED WHETHER THERE WAS AN IMMANENT RECALL. I DID JUST WRITE TO CHRYSLER EXPRESSING CONCERN ON TIE RODS. 2- THE FAILURE IS THE FRONT TIE RODS (NOT SURE ON REAR) WHICH NOW MAKES SENSE AS MY FRONT TIRES ARE PREMATURELY WORN. DID THE TIE RODS ALSO CAUSE THE BRAKES TO PREMATURELY WEAR? I HAVE 45K MILES ON VEHICLE (NORMAL DRIVING CONDITIONS)AND AM NOW ON 2ND BRAKE REPAIR (ROTORS AND PADS). NOT 100% CLEAR IF BRAKES AFFECTED BY TIRE RODS DAMAGE BUT PREMATURE TIRE CONDITION IS, ACCORDING TO MECHANIC. CONSEQUENCES OF FRONT TIE ROD DEFECT COULD BE SERIOUS ACCIDENT WHILE DRIVING. 3- ACTION ITEM: I WILL HAVE REPAIR PLACE REPAIR FRONT BRAKES THEN BRING VAN BACK IN ONE WEEK TO REPAIR THE FRONT TIE RODS ($150). THEN A WEEK LATER GET NEW FRONT TIRES. COULDN'T AFFORD ALL THREE AT ONCE. *TR THANK YOU FOR ANY HELP/GUIDANCE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275427July 1, 2009
EXTERIOR LIGHTING
HEADLIGHTS WILL NOT COME ON INTERMITTENTLY. HEADLIGHTS TURN OFF WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275476July 1, 2009
STEERING
POWER STEERING MAKES TERRIBLE WHINING NOISE AND STEERING WHEEL SHUDDERS AND IS HARD TO TURN - WORSE IN COLDER TEMPERATURES. PROBLEM STARTED WHEN VAN HAD LESS THAN 30K, IT NOW HAS 58K MILES. VAN HAS EXT. WARRANTY THROUGH DODGE COVERING EVEN SEALS & GASKETS, BUT SINCE DEALER CALLS THIS A "NUISANCE" PROBLEM - IT'S NOT WARRANTY. WE ARE VERY, VERY FRUSTRATED WITH DODGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275319June 30, 2009
SUSPENSION:FRONT, STRUCTURE:BODY
96 GRAND CARAVAN STRUT MOUNT RUST COULDN'T PASS INSPECTION AND THEY SAID MY KIDS COULD HAVE DIED IF I HAD A ACCIDENT. THIS SHOULD BE A MAJOR RECALL. THE GOVERNMENT INVOLVES IN EVERY ASPECT OF OUR LIVES TO KEEP OUR CHILDREN SAFE UNTIL IT MAKES CORPORATION PAY MONEY TO FIX A KNOWN PROBLEM LET SEE WHAT YOU GUYS DO WITH THIS. SORRY IM UPSET JUST SEEMS EXTREMELY DANGEROUS AND AS I READ ON THE INTERNET TONS OF PEOPLE WITH THIS PROBLEM AND CHRYSLER KNOWS ABOUT IT CAUSED I CALLED THE TO AND SAID IF I HAD A ISSUE TO WRITE TO YOU GUYS BUT MOST LIKELY NOTHING WILL BE DONE. THAT IS A QUOTE FROM A CHRYSLER CUSTOMER SERVICE REP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274909June 25, 2009
SERVICE BRAKES, HYDRAULIC
DODGE GRAND CARAVAN SXT 2008. BRAKE PADS AND ROTORS COMPLETELY WORN OUT AT LESS THAN 14000 MILES. COST ME CLOSE TO $400.00 TO CORRECT THE PROBLEM. BOUGHT THE VEHICLE NEW. IF ANYONE IS INTERESTED I WILL BE KEEPING THE PARTS THAT HAVE WORN OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274927June 25, 2009
LATCHES/LOCKS/LINKAGES
DODGE GRAND CARAVAN 2005 HAS FAILURE OF AUTO DOOR LOCKS. THE AUTO DOOR LOCKS DON'T WORK FROM WITHIN THE VAN OR FROM THE REMOTE. THIS IS A SAFETY ISSUE BECAUSE MY VEHICLE IS NOT SECURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274804June 24, 2009
EXTERIOR LIGHTING
HEADLIGHTS WILL NOT COME ON INTERMITTENTLY. SEEM LIKE ALOT OF OTHER ARE HAVING THE SAME PROBLEM WHEN I DID AN INTERNET SEARCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274693June 23, 2009
LATCHES/LOCKS/LINKAGES
THE POWER DOOR LOCKS ON MY 2002 DODGE GRAND CARAVAN HAVE STOPPED FUNCTIONING. THERE WERE NO EVENTS LEADING TO THIS FAILURE, JUST WORKING ONE DAY AND NOT THE NEXT. THIS SEEMS TO ME TO BE A SAFETY HAZARD AND I CANNOT BELIEVE THAT SOMETHING HASN'T BEEN DONE TO CORRECT IT. IF THE VEHICLE WERE TO CATCH FIRE HOW WOULD ANYONE BE ABLE TO GET OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274544June 21, 2009
POWER TRAIN
DRIVING ON VACATION IN ST. LOUIS WE WERE ON HIGHWAY GOING 65 MILES/HOUR AND WE HEARD A RATTLING SOUND. THINKING WE HAD A FLAT TIRE, WE MOVED TOWARD EXIT AND NOTICED THE ENGINE HAD DIED. WE COASTED TO THE SIDE OF THE HIGHWAY EXIT. WE JUST BOUGHT THIS BRAND NEW VEHICLE 2 WEEKS AGO!!! AFTER HAVING IT TOWED TO SERVICE STATION, WE WERE INFORMED THE COMPUTER THAT TELLS THE ENGINE WHAT TO DO HAS MALFUNCTIONED. WE RENTED A VAN AND DROVE HOME TO MILWAUKEE. WE STILL DON'T HAVE OUR "NEW" VAN AND NOW THE REPAIR STATION SAID THEY WON'T GET THE PART FOR 5 MORE DAYS! THEY DON'T KNOW WHEN THEY WILL BE ABLE TO WORK ON IT. WHEN THE VEHICLE IS REPAIRED, WE WILL HAVE TO DRIVE BACK TO ST. LOUIS WITH A ONE-WAY RENTAL TO PICK UP OUR NEW, ALBEIT, DANGEROUS VAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10273986June 16, 2009
AIR BAGS:FRONTAL
FRONT PASSENGER SEAT WEIGHT SENSOR. THE PASSENGER AIRBAG OFF LIGHT, WHICH LIGHTS UP DURING CAR START-UP SEQUENCE, DOES NOT LIGHT WHEN SEAT IS EMPTY. BROUGHT INTO ROYAL GATE DODGE, BALLWIN MO FOR SERVICE. WAS TOLD BY THE SERVICE MANAGER THE LIGHT DID NOT ILLUMINATE BY DESIGN AND THAT IT WOULD ONLY ILLUMINATE WHEN THERE WAS WEIGHT (APPROX 10LBS - 40LBS) IN THE SEAT. NO PARTS WERE REPLACED, NO ACTION TAKEN BY DEALER TO CORRECT SITUATION, NO SENSOR CHECK WAS ACCOMPLISHED. THE DEFECTIVE SENSOR, WHICH INDICATES THERE IS SUFFICIENT WEIGHT IN THE SEAT TO FIRE AIRBAG, CAN CAUSE SERIOUS CONSEQUENCES INCLUDING THE DEATH. AT THE VERY LEAST THE BAG WOULD FIRE UNNECESSARILY CAUSING EXTENSIVE REPAIR COSTS TO REPLACE THE BAG AND DASH (LIKELY A DESIRABLE RESULT FOR THE DEALER). MORE IMPORTANTLY, IF A SMALLER PERSON OR CHILD IS SITTING IN SEAT, SERIOUS INJURY COULD RESULT. SPECIFIC DATE REPORTED CAN BE OBTAINED FROM DEALER. DATE BELOW VERY APPROXIMATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274044June 16, 2009
STRUCTURE:BODY:DOOR
OUR DRIVERS SIDE POWER SLIDING DOOR IS NOW ON IT'S 3RD OR 4TH MOTOR. DEALERSHIP REPLACED IT, THEN MY LAST ONE WAS INSTALLED BY MY INDEPENDENT GARAGE. DODGE KNOWS THEY HAVE A ISSUE WITH THESE. THE PASSENGER POWER SLIDING DOOR HAS ALSO HAD THE MOTOR REPLACED, AND I JUST HAD THE HARNESS REPLACED DUE TO A BROKEN WIRE IN IT. ONCE AGAIN, DODGE KNOWS THESE HAVE PROBLEMS, ACCORDING TO MY DEALERSHIP. THESE ITEMS SHOULD BE RECALLED AND REPLACED FOR FREE. THE VAN ONLY HAS 52K MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10273502June 10, 2009
EXTERIOR LIGHTING
2006 DODGE GRAND CARAVAN HAS INTERMITTENT ISSUES WITH HEADLIGHTS NOT FUNCTIONING PROPERLY (WILL NOT TURN ON, OR MAY GO OFF WHILE DRIVING, OR MAY FLICKER WHILE DRIVING). THESE ARE SERIOUS SAFETY ISSUES BECAUSE IT IS INTERMITTENT AND DRIVER CAN NOT ALWAYS TELL IF LIGHTS ARE OUT WHILE DRIVING. CAR IS USED FREQUENTLY AND PROBLEMS OCCUR AT LEAST ONCE A DAY. DODGE SERVICE RECOMMENDED REPLACING FRONT CONTROL MODULE AND POWER DISTRIBUTION MODULE ($900 PARTS AND LABOR) BUT COULD NOT PROMISE THIS WOULD CORRECT THE ISSUE SO NO REPAIRS HAVE BEEN MADE TO DATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10272914June 4, 2009
LATCHES/LOCKS/LINKAGES
DODGE GRAND CARAVAN '05 ALL DOOR LOCKS FAIL TO OPERATE. NOT AWARE OF CAUSE OR EVENTS LEADING UP TO PROBLEM. LOCATED WEBSITE WITH OVER 100 ENTRIES OF CUSTOMERS STATING SAME PROBLEM. DODGE REFUSES TO ADMIT THERE IS A PROBLEM OR SAFETY ISSUE. REMOVED AND RE-INSERTED OID FUSE TO TEMPORARILY CORRECT PROBLEM FOR A FEW HOURS. THEN LOCKS FAIL TO OPERATE AGAIN. THIS IS A SAFETY ISSUE & DODGE SHOULD BE REQUIRED TO CORRECT IT. ON THE DISCUSSION FORUM HUNDREDS HAVE HAD THE SAME PROBLEM AND DEALERS DO NOT HAVE A SOLUTION EITHER. THIS IS A SAFETY ISSUE BECAUSE THIS FAILURE ALLOWS DOORS TO BE OPENED BY CHILDREN. IF THIS IS NOT ADDRESSED THERE WILL BE LAW SUITES DUE TO INJURIES TO THOSE FALLING OUT OF VANS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10272544June 1, 2009
SEATS
I RECENTLY PURCHASED A 2008 DODGE CARAVAN AND DISCOVERED THAT I COULDN'T GET ALL THE CAR SEATS IN. WE CALLED SEVERAL FRIENDS TO SEE WHAT THEY DO, AND THEY SAY THAT THEY GAVE UP AFTER GETTING BLOODY KNUCKLES TRYING TO PUT THE SEATS IN AND NOW DON'T USE ONE. THE CAR MANUFACTURERS CLAIM THAT BECAUSE THERE ARE 7 SEAT-BELTS THAT IT IS A SEVEN PASSENGER VEHICLE. THIS LEADS TO PARENTS GETTING FRUSTRATED BECAUSE THEY CAN'T FIT THE CAR SEATS, SO THEY LET THEIR CHILD GO WITHOUT. THE BACK SEAT HAS 3 SEAT BELTS BUT IT IS IMPRACTICAL TO GET 3 CAR SEATS, OR BOOSTER SEATS IN. THERE IS A GAP IN WHAT THE SAFETY GUIDELINES REQUIRE AND WHAT THE MANUFACTURERS ARE SELLING. THIS LEADS TO PARENTS GIVING UP AND CHILDREN SUFFERING THE CONSEQUENCES. I AM A FIREMAN AND EXPERIENCE WON'T LET ME GIVE IN TO LETTING MY CHILDREN TRAVEL UNSAFELY. SURELY, THE MANUFACTURERS CAN ADD 4-5 INCHES OF HIP ROOM, ALLOWING 3 CHILD SEATS TO FIT WHERE THERE ARE 3 SEAT BELTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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