Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10281951August 27, 2009
LATCHES/LOCKS/LINKAGES
THE POWER LOCKS DO NOT WORK FOR THE DRIVER AND ALL PASSENGER DOORS. THEY WILL NOT WORK WITH EITHER THE REMOTE OR THE INTERIOR LOCK SWITCH OR AFTER DRIVING THE VEHICLE OVER THE RESET LOCK MPH OF 20. THIS ISSUE STARTED APPROXIMATELY JUNE 2009 AND CONTINUES. DISCONNECTING THE BATTERY AND RECONNECTED AFTER SEVERAL HOURS WILL GET THE LOCKS TO WORK AGAIN BUT ONLY FOR THE TIME BEING. THE POWER LOCKS MAY STOP WORKING AGAIN WITHIN A COUPLE OF HOURS OR DAYS . THE DEALER STATED THAT A SOFTWARE UPDATE AT APPROXIMATELY $90 BUT MAY NOT BE A PERMANENT FIX. THE SAFETY ISSUE HERE (A KEY HOLE IS ONLY PROVIDED ON THE DRIVER'S SIDE DOOR MEANING PEOPLE NEED TO STAND IN THE STREET OR PARKING LOTS WHILE DRIVER OPENS HIS DOOR AND THEN CLIMBS THROUGH THE INTERIOR TO PULL UP THE BUTTONS FOR OTHERS TO ENTER AS WELL AS LOCK NOT LOCKING WHEN VEHICLE IS IN MOTION) A RECALL IS NEEDED TO BE ISSUED FOR THIS POWER LOCK PROBLEM. THIS IS A SAFETY ISSUE THAT THE MANUFACTURER OBVIOUSLY KNOWS ABOUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282012August 27, 2009
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
HEADLIGHTS ON MY 2006 DODGE GRAND CARAVAN HAVE BEEN INTERMITTENT ON VARIOUS OCCASIONS. WHEN YOU TURN THE SWITCH ON, HEADLIGHTS DO NOT ALWAYS ACTIVATE. NO INJURIES, NO ACCIDENTS, BUT COULD CAUSE A POTENTIAL ACCIDENT BY NOT BEING ABLE TO SEE, OR TO BE SEEN. ONCE THE PROBLEM WAS RECOGNIZED, IN EACH INSTANCE, BY PLAYING WITH THE SWITCH, THE LIGHTS EVENTUALLY WOULD COME ON. FIRST INSTANCE WAS PROBABLY IN 2007, LATEST IN 2009 ON A COUPLE OF DIFFERENT OCCASIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281895August 26, 2009
SERVICE BRAKES, HYDRAULIC, POWER TRAIN:AUTOMATIC TRANSMISSION, STRUCTURE:BODY:DOOR
BRAKES, TRANSMISSION, DOORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281402August 22, 2009
SUSPENSION:FRONT, STEERING
CONTINUAL POWER STEERING PROBLEM WITH VEHICLE AND METALLIC SOUND FROM FRONT SUSPENSION. I TOOK TO RICHMOND DODGE IN RICHMOND, MI FOR SERVICE 3 TIMES FOR SAME COMPLAINT. ON LAST SERVICE, LEARNED TIE RODS, BALL JOINTS, AND STRUT BEARING DEFECTIVE. POWER STEERING STILL MAKING NOISE AND HARD TO STEER. TOTAL SHOP TIME 10 DAYS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281411August 22, 2009
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
ELECTRIC DOOR LOCKS STOPPED WORKING. THEY WONT LOCK BY REMOTE OR ON THE DOOR BUTTON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281425August 22, 2009
SERVICE BRAKES, HYDRAULIC
BRAKE LIGHT FLASHED A FEW TIMES. WITHIN ONE WEEK OF LIGHT SPORADICALLY FLASHING THE BRAKES STARTED TO GRIND, METAL TO METAL. THE VAN IS ONLY 14MONTHS OLD WITH 10,000 MILES. OUT OF WARRANTY BECAUSE OF TIME LENGTH (MISSED BY ONLY TWO MONTHS). CHRYSLER WOULD NOT FIX SO HAD TO REPAIR AT OWN EXPENSE. BRAKE PADS REPLACED AND ROTORS TURNED. RESEARCHED ON-LINE AND THIS IS A VERY COMMON COMPLAINT/PROBLEM ON THIS MAKE/MODEL AND YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280943August 19, 2009
EXTERIOR LIGHTING:HEADLIGHTS
INTERMITTANT HEAD LIGHTS. SOME TIMES WHEN DRIVING WITH LIGHTS ON- THEY GO OUT. WITH IN A DAY OR 2 THEY COME BACK ON. THIS IS AN ON GOING OCCURANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280966August 19, 2009
LATCHES/LOCKS/LINKAGES
DODGE CARAVAN POWER DOOR LOCKS FAIL TO OPERATE UNLESS MANUALLY OPERATED CAUSING CONCERN FOR SAFETY OF FAMILY DUE TO UNABLE TO BE ABSOLUTE THAT THE DOORS ARE SECURED AT ANYTIME. THIS SAFETY CONCERN HAS BEEN NOTED BY CHRYSLER AND WILL FIX AT A COST TO CONSUMER. THIS BEING A PROBLEM WITH A LARGE PERCENTAGE OF THIS VEHICLE I FEEL THAT IT SHOULD BE RECALLED VOLUNTARY, BUT CHRYSLER HAS FAILED TO ACT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280641August 17, 2009
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
PASSENGER SIDE SLIDING DOOR LOCK WILL NOT WORK WITH POWER SWICTHS AT 38000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280562August 16, 2009
LATCHES/LOCKS/LINKAGES
HELLO, I UNFORTUNATELY OWN A 2005 DODGE GRAND CARAVAN SXT. ALTHOUGH I LOVE THE WAY THE VEHICLE DRIVES, I CAN'T SAY THAT IT HAS BEEN DEPENDABLE AT ALL. ALL THE FAILURES ARE COMMON AMONGST OTHER OWNERS, BUT ONE NOTEWORTHY ONE IS THE PROBLEM WITH THE DOOR LOCK THAT I WOULD LIKE TO BRING TO YOUR ATTENTION. AFTER 44K MILES ALL THE POWER DOOR LOCKS ON THIS VEHICLE WILL FAIL SIMULTANEOUSLY. THE ONLY DOOR THAT HAS A MANUAL KEY LOCK IS THE DRIVER'S DOOR. THE DOORS WILL NOT FUNCTION WITH THEY REMOTE DOOR OPENER OR BY THE SWITCHES WITHIN THE VEHICLE. THIS FAILURE IS COMMONPLACE WITH ALL LATE MODEL DODGE CARAVANS. PLEASE SEE THIS WEB LINK AS AN EXAMPLE; HTTP://AUTOFORUM.CLASSIFIEDS1000.COM/DODGE-GRAND_CARAVAN/POWER_LOCKS_WILL_NOT_LOCK_OR_UNLOCK THIS PROBLEM IS RELATED TO A SOFTWARE/FIRMWARE ISSUE WITH THE ONBOARD COMPUTER. ATTEMPTS TO REPAIR THIS ISSUE SEEM TO BE TEMPORARY. I (LIKE MANY OTHERS) FEEL DODGE SHOULD TAKE RESPONSIBILITY IN THIS MATTER. THE MERE FACT THAT THE REAR DOOR IS FULLY ELECTRONIC AND CAN NOT BE OPENED AT ALL UNDER THIS CONDITION SHOULD BE A SAFETY ISSUE. I FEAR THAT IN AN ACCIDENT, OR CASE OF FIRE, NOT HAVING ALL DOORS AVAILABLE IN A PANIC SITUATION COULD BE FATAL. PLEASE ADVISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280585August 16, 2009
SUSPENSION:FRONT
UPON TURNING LEFT, THE LEFT FRONT STRUT SHEARED FROM LOWER CONTROL ARM. (BALL JOINT FAILURE) THE WHEEL ASSEMBLY REMAINED ATTACHED AT THE UPPER MOUNT OF THE STRUT, BUT TURNED AND PUSHED SIDEWAYS AGAINST THE BODYWORK, PULLING THE AXLE OUT OF THE TRANS AND DESTROYING THE CV JOINT. THE CAR SKIDDED TO A STOP WITH NO STEERING CONTROL. THERE WERE NO INJURIES. THIS IS THE SECOND TIME THIS HAS HAPPENED. THE PREVIOUS INCIDENT OCCURRED TWO YEARS EARLIER (ABOUT 20K MILES AGO). THE UPPER PORTION OF THE STRUT HAD A FAILURE UNDER SIMILAR CONDITIONS WITH SIMILAR RESULTS. THE STRUT WAS REPLACED, BUT THE LOWER CONTROL ARM MAY NOT HAVE BEEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280451August 14, 2009
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
TL*THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE FRONT ROTORS WERE WARPED AND DAMAGED THE BRAKE PADS. THE BRAKES AND ROTORS NEED TO BE REPLACED. THE FAILURE HAS OCCURRED TWICE WITHIN SEVEN MONTHS. THE FIRST TIME THE VEHICLE WAS TAKEN TO THE DEALER, THEY REFUSED TO ACKNOWLEDGE THE DEFECT UNTIL THE BRAKE PADS WERE GRINDING AND FAILED INSPECTION. THE BRAKE PADS AND ROTORS WERE REPLACED AT THAT TIME; HOWEVER, THE FAILURE HAS RECURRED. THE VEHICLE IS CURRENTLY BEING REPAIRED. THE CONTACT BELIEVES THAT THE FAILURES WERE DUE TO MANUFACTURER DEFECTS AND A RECALL SHOULD BE ISSUED. THE FAILURE MILEAGE WAS 11,667 AND CURRENT MILEAGE WAS 16,700. UPDATED 09/15/09. *LJ UPDATED 09/16/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280275August 12, 2009
EXTERIOR LIGHTING
I OWN A 2005 DODGE GRAND CARAVAN WHICH I BOUGHT USED IN 2005. THE HEADLIGHTS HAVE BEEN GOING OFF INTERMITTENTLY SINCE APROX. 4 MONTHS AFTER I BOUGHT IT. THE DEALERS SHOP SAID THEY COULDN'T FIND ANYTHING WRONG. THE ISSUE IS VERY RANDOM WITH PROBLEM NOT OCCURRING FOR 2-3 MONTHS AT A TIME, THEN MULTIPLE TIMES, THEN WON'T OCCUR AGAIN FOR A COUPLE OF WEEKS. IF I TURN THE LIGHT SWITCH OFF WHEN I PARK, SOMETIMES THE PARKING LIGHTS WON'T TURN OFF OR WILL RANDOMLY COME ON. TWO NIGHTS AGO, THE LIGHT SWITCH WAS COMPLETELY OFF AND THE HEADLIGHTS BRIEFLY CAME BACK ON BEFORE SHUTTING OFF. THERE IS NOTHING THAT SEEMS TO TRIGGER THE PROBLEM. TO RESOLVE IT WHILE DRIVING, I HAVE TO TURN THE LIGHT SWITCH ON AND OFF SEVERAL TIMES BEFORE THE LIGHTS WILL COME BACK ON. THIS HAS HAPPENED NUMEROUS TIMES WHILE I'VE BEEN DRIVING AT NIGHT. I CONTACTED THE CUSTOMER SERVICE AT DODGE THEY RECOMMENDED I TAKE IT IN WHEN THE PROBLEM IS OCCURRING- UNFORTUNATELY, IT DOESN'T HAPPEN ALL THE TIME AND I ONLY KNOW OF IT HAPPENING AT NIGHT AND THEY'RE CLOSED. IT'S BECOMING MORE OF AN ISSUE SINCE I HAVE 2 TEENAGED CHILDREN THAT DRIVE IT WITH MY 2 YR OLD IN THE CAR. I RESEARCHED THE ISSUE ONLINE AND THERE ARE NUMEROUS OTHER PEOPLE WITH THE SAME PROBLEM. THIS VEHICLE NEEDS TO BE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280295August 12, 2009
AIR BAGS:FRONTAL
PASSENGER WEIGHT SENSOR DEFECTIVE CAUSING AIR BAG TO BE ACTIVE WHEN UNDERWEIGHT PERSON OR LIGHT OBJECT IN SEAT. AIR BAG WILL DISCHARGE POTENTIALLY CAUSING INJURY TO CHILD OR SMALL ADULT OR FIRING WHEN NOT REQUIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280072August 11, 2009
LATCHES/LOCKS/LINKAGES
POWER DOOR LOCKS HAVE STOPPED WORKING ON MY 2005 DODGE CARAVAN. YOU CAN ONLY LOCK/UNLOCK THE BACK SLIDING DOORS MANUALLY. FROM DOING SOME INVESTIGATING, IT APPEARS THIS IS A COMMON PROBLEM FOR THE 2005 DODGE CARAVANS, AND ONE THAT I DO NOT THINK SHOULD BE TAKEN LIGHTLY. CHILDREN ARE NORMALLY THE ONES SITTING BY THESE DOORS, AND I THINK THIS IS A LIABILITY. ABOUT A YEAR AGO, THE DRIVER'S SIDE STOPPED WORKING, AND THEN A FEW MONTHS AGO, THE PASSENGER ONE STOPPED WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280092August 11, 2009
LATCHES/LOCKS/LINKAGES
2005 DODGE GRAND CARAVAN. BOUGHT NEW. AROUND 2008, AFTER WARRANTY EXPIRED, THE POWER DOOR LOCKS STOPPED WORKING, WHETHER YOU USED THE BUTTON ON THE DOOR OR THE BUTTON ON THE REMOTE. AFTER RESEARCHING THIS ISSUE, IT APPEARS THAT THIS IS A RECURRING PROBLEM WITH THIS MAKE AND MODEL AND YEAR VAN. IF YOU DISCONNECT THE BATTERY FOR A MINUTE AND RECONNECT IT, THE DOOR LOCKS WILL WORK AGAIN, MAYBE FOR AN HOUR OR FOR A WEEK BEFORE THEY STOP WORKING AGAIN, IT IS ALWAYS RANDOM AMOUNT OF TIME BEFORE IT QUITS AGAIN. THE DEALERSHIP WOULD CHARGE TO ATTEMPT TO FIX IT SINCE IT IS NOT COVERED UNDER ANY RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279831August 9, 2009
AIR BAGS:FRONTAL
I HAVE A 2006 DODGE GRAND CARAVAN SXT, RED AIRBAG LIGHT ON THE DASH BOARD AND THE DEALER STATED IT WAS CORRODED TERMINALS IN CONNECTORS, NEEDS RIGHT SENSOR AND CONNECTOR REPLACED. THE VEHICLE HAS 38,706 MILES ON IT. I SEE A NEW NHTSA ACTION RQ09003. THE COST OF FIXING THIS WAS $114.34 AND I WANT IT BACK. NO OLD PARTS ARE AVAILABLE SINCE I DIDN'T THINK OF IT WHEN I GOT IT FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279434August 5, 2009
EQUIPMENT ADAPTIVE/MOBILITY, STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE IS EQUIPPED WITH A REMOTE CONTROL THAT OPERATES THE REAR HATCH. THE REMOTE IS USED TO PLACE THE WHEELCHAIR INSIDE OF THE VEHICLE WITH THE LIFT. THE REMOTE CONTROL IS DEFECTIVE, AND OPENS AND CLOSES THE REAR HATCH AND SIDE DOORS WITHOUT WARNING WHETHER THE BUTTONS HAVE BEEN PRESSED OR NOT. THE MANUFACTURER STATED THAT THEY WOULD INVESTIGATE THE ISSUE, BUT HE HAS NOT YET HEARD A RESPONSE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY CLAIMED TO HAVE RESET THE REMOTE, BUT THE FAILURE STILL PERSISTS. THE CONTACT BELIEVES THAT THIS IS A SAFETY HAZARD BECAUSE IF THE VEHICLE IS PARKED AND UNATTENDED, IT COULD EASILY BE STOLEN DUE TO THE DOORS OPENING RANDOMLY. THE CONTACT STATED THAT THERE WAS A RECALL FOR THE REMOTE CONTROL. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 29 AND CURRENT MILEAGE WAS 6,000. UPDATED 09/01/09. *LJ THE SLIDING DOORS WOULD OPEN ON THEIR OWN. UPDATED 09/03/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279532August 5, 2009
LATCHES/LOCKS/LINKAGES
MY 2005 DODGE GRAND CARAVAN'S POWER LOCKS STOPPED WORKING TODAY,8/05/09. LOOKING ON THE INTERNET FOR SOME ANSWERS TO THE PROBLEM I SEE I'M NOT THE ONLY ONE EXPERIENCING THIS PROBLEM. TEMPORARY SOLUTIONS ABOUND BUT NOTHING FROM CHRYSLER IS POSTED NOR HAVE I RECEIVED ANY RECALL NOTICE. MY VAN WAS PURCHASED NEW ON 03/06/06 AND HAS ONLY 50,000 MILES ON IT. DEALERS WANT TO CHARGE ME HUNDREDS OF DOLLARS ATTEMPTING TO RECTIFY THE SITUATION. I DON'T BELIEVE I SHOULD BE CHARGED. CHRYSLER SHOULD RECALL ALL VEHICLES WITH THE PROBLEM AND FIX THEM NO/CHARGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279406August 4, 2009
AIR BAGS
AIR BAG LIGHT COMES ON INTERMITTENTLY AND GOES OFF WITHIN 5 SECONDS. HAPPENS MOSTLY WHEN I TURN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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