Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10723569June 5, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE IGNITION KEY FAILED TO GO INTO THE OFF POSITION WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,050.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723641June 5, 2015
ELECTRICAL SYSTEM, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. AFTER NUMEROUS ATTEMPTS, THE VEHICLE WAS STARTED AND THE DASHBOARD BECAME HOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723696June 5, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE STALLED ON SEVERAL OCCASIONS. THE VEHICLE NEEDED TO BE SHIFTED IN NEUTRAL OR PARK IN ORDER TO RESTART THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE TO SCHEDULE A RECALL REPAIR WITHIN A REASONABLE TIME FRAME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. MA 08/06/15 THE CONSUMER STATED OVER THE PAST YEAR THE VEHICLE DIED MULTIPLE TIMES. RECENTLY, THE VEHICLE DIED MULTIPLE TIMES WEEKLY. MANY TIMES WHEN ACCELERATING FROM A STOP, AS THE TRANSMISSION WOULD SHIFT, THE VEHICLE WOULD JERK AS IF TRYING TO DIE. THE VEHICLE WAS REPAIRED. UPDATED 11/30/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723707June 5, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE TO SCHEDULE A RECALL REPAIR WITHIN A REASONABLE TIMEFRAME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723699June 5, 2015
ENGINE, VISIBILITY/WIPER, VEHICLE SPEED CONTROL
I WAS DRIVING ABOUT 25 MILES DOWN THE STREET, WHEN THE CAR SUDDENLY SHUT OFF AND JERKED TO A STOP. THE WINDSHIELD WIPERS IN THE FRONT AND THE BACK OF THE VEHICLE STARTED MOVING WITHOUT MY TURNING THEM ON. THE HORN STARTED HONKING BY ITSELF. I WAS IN THE MIDDLE OF THE STREET AND CARS WERE DRIVING PAST MY VEHICLE EXTREMELY FAST AND I FEARED FOR THE SAFETY OF MY TWO CHILDREN. I CONTINUED TO TRY TO START THE CAR TO GET OUT OF THE WAY OF THE FAST MOVING CARS, BUT THE VEHICLE WOULD NOT RESTART FOR ANOTHER 20 MINUTES. ONCE I WAS ABLE TO GET THE CAR OUT OF THE INTERSECTION, THE HORN WOULD NOT STOP HONKING AND THE WINDSHIELD WIPERS KEPT GOING EVEN THOUGH I DID NOT HAVE THE KEY IN THE IGNITION. THE DOORS KEPT LOCKING AND UNLOCKING ON ITS OWN AND I WAS UNABLE TO GET OUT OF THE CAR WITH MY TWO CHILDREN WITHOUT ASSISTANCE FROM MY FAMILY MEMBERS WHO ARRIVED TO ASSIST ME. THE CAR HAS NOT BEEN DRIVEN SINCE THIS INCIDENT AND REMAINS PARKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723357June 4, 2015
ELECTRICAL SYSTEM, VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE DRIVING AT 35 MPH, THE FRONT DRIVER SIDE WINDOW SWITCH CAUGHT FIRE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE FRONT DRIVER SIDE DOOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND SENT A FIRE INSPECTOR TO INSPECT THE VEHICLE. THE FAILURE MILEAGE WAS 107,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10723366June 4, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723391June 4, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/16/15*CN THE CONSUMER STATED WHEN SHE ARRIVED FOR HER SCHEDULED APPOINTMENT, THE DEALER CLAIMED THEY DIDN'T HAVE THE PART. UPDATED 07/23/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723399June 4, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/10/15*CN THE CONSUMER STATED WHILE HAVING THE VEHICLE SERVICED, THE DEALER REMOVED THE REAR VENT SWITCH IN JULY 2014 FOR SAFETY REASONS. THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE. UPDATED 08/25/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723412June 4, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE TO SCHEDULE A RECALL REPAIR WITHIN A REASONABLE TIMEFRAME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723413June 4, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. WHILE DRIVING AT 25 MPH, THE KEY INDEPENDENTLY SHIFTED FROM ON TO THE ACCESSORY POSITION. IN ADDITION, THE WINDOW AND RADIO FAILED TO FUNCTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 99,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723416June 4, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723466June 4, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723479June 4, 2015
ELECTRICAL SYSTEM, AIR BAGS
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/27/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723482June 4, 2015
ELECTRICAL SYSTEM
WIN MODULE IS NO GOOD, CAR STOPS AT TIMES, DONT START AT TIMES, NOT GETTING HELP FROM THE DODGE DEALER AND IT HAVE BEEN OVER 2 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723493June 4, 2015
ELECTRICAL SYSTEM
RECALL L25/NHTSA 14V-373 "FOBIK" BUTTON IGNITION KEY MAY NOT FULLY SEAT IN THE ON POSITION AND MAY MOVE TO THE ACCESSORY POSITION. RECEIVED THE RECALL NOTICE 9/15/14. CALLED CHRYSLER DEALERSHIP THEY SAID THEY DO NOT HAVE THE PARTS TO FIX THIS ITEM. TOLD ME TO CALL THE MANUFACTURE. I CALLED CHRYSLER AND GOT A RECORDING SAYING THAT THEY KNOW OF THE PROBLEM AND ARE WORKING TO FIX THIS. IT IS NOW 6/4/15 AND STILL THE MANUFACTURE AND DEALER DO NOT HAVE THE FIX. WE USE THIS VEHICLE FOR OUR BUSINESS AND ARE NOT SURE WHAT TO DO. WE KNOW THERE IS A SAFETY PROBLEM, BUT WE ARE UNABLE TO FIX THIS BECAUSE THE MANUFACTURE HAS NOT RESOLVE THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723515June 4, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE DRIVING AT APPROXIMATELY 70 MPH AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE JERKED VIOLENTLY. THE BRAKE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723121June 3, 2015
SERVICE BRAKES
PREVIOUS OWNER OF MY VEHICLE DESCRIBED PROBLEMS WITH BRAKES BUT SAID DEALER FIXED THEM. HAVE HAD TO REPLACE PADS TWICE AND NOW HAVE GRINDING SOUND COMING FROM FRONT BRAKE AREA. CAR IS UNDER 45,000 MILES. HAVE SEEN NUMEROUS COMPLAINTS ON BRAKES FOR DODGE CARAVANS ON THE INTERNET. WHY IS DODGE NOT RESPONSIBLE FOR FIXING THE PROBLEM? BRAKES SHOULD NOT BE WEARING OUT THIS QUICKLY. THIS IS A COSTLY PROBLEM AND I THINK A RECALL IS NEEDED GIVEN THE NUMBER OF COMPLAINTS I'VE SEEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723150June 3, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. WHILE ATTEMPTING TO START THE VEHICLE, THE KEY REMAINED IN THE START POSITION. THE CONTACT HAD TO TOUCH THE KEY IN ORDER TO SHIFT IT INTO THE ON POSITION. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 32,000. UPDATED 7/21/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723176June 3, 2015
SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL:CRUISE CONTROL
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. UPON ENGAGING AND DISENGAGING THE CRUISE CONTROL, THE BRAKE WARNING LAMP ILLUMINATED SEVERAL TIMES. THE CONTACT SLOWED DOWN AND APPLIED THE BRAKES, AND THE BRAKE WARNING LAMP WENT OFF. THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). THE DEALER WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE TO SCHEDULE THE RECALL REPAIR. THE CONTACT CONTINUED TO RANDOMLY EXPERIENCE A MALFUNCTION WITH THE CRUISE CONTROL FEATURE AND THE BRAKE LIGHT WARNING LAMP FLASHING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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