Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10724356June 9, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 205,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724119June 8, 2015
ELECTRICAL SYSTEM, AIR BAGS
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. WHILE DRIVING AT VARIOUS SPEEDS, THE WIPERS FUNCTIONED INDEPENDENTLY, ALL THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED, THE SPEEDOMETER DISPLAYED AN INCORRECT READING, THE HEAD LAMPS FUNCTIONED INTERMITTENTLY, AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE FRONT DRIVER SIDE DOOR MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724150June 8, 2015
UNKNOWN OR OTHER
MY VEHICLE ENGINE LIGHT HAS BEEN ON FOR OVER ONE YEAR AND A HALF. TRIED FIXES OVER AND OVER AND IT STILL COMES UP AGAIN STATING "MISFIRING, COIL" ETC....... IT STARTED AFFECTING THE FOBIKS TO MY VEHICAL OVER A YEAR AGO AND I HAVE BEEN REPLACING MY FOBIKS OR JUST USING THEM MANUALLY SINCE THEN. I RECEIVED MY VEHICLE RECALL AND TRIED TO SCHEDULE MY RECALL TODAY. THE DEALSHIP STATES: THEY HAVE ALREADY SCHEDULED ALL THE PARTS THEY CURRENTLY HAVE FOR CUSTOMERS WHICH IS 9. THEY ALSO STATED THAT I WOULD HAVE TO KEEP CALLING IN TO SCHEUDLE AN APPOINTMENT RANDOMLY BECAUSE THEY WILL NOT GET A PART IN FOR MY VEHICLE UNTIL ONE HAS BEEN USED THAT WOULD FIT MY VEHICLE. BUT THEY DON'T KNOW WHEN AND OR WHICH PART IS APPROPRIATE FOR MY VEHICLE SO THEY CAN'T TELL ME WHEN TO CALL AND MAKE AN APPT. THE DEALER STATED THEY DON'T KNOW ANY OTHER WAY TO ASSIST RIGHT NOW. I WILL HAVE TO CONTINUE TO CALL IN WEEKLY RANDOMLY NOT KNOW IF THE PART I NEED IS AVAIBLE OR HAS ALREADY AGAIN BEEN SCHEDULED FOR ANOTHER CUSTOMER AND THE CYCLE FOR EACH PART IS 14 DAYS. IF THEY ONLY HAVE 9 PARTS OF WHICH THEY DON'T KNOW IF IT IS FOR MY VEHICLE OR NOT HOW WILL I KNOW WHEN TO CALL IN OR IF SOMEONE BEATS ME TO MY PART OR WHEN I WILL BE ABLE TO GET MY VEHICLE FIXED? WHAT A PROCESS. AND RIGHT WHEN IT IS TIME TO TRAVEL IN MY VEHICLE. NOT GOOD AT ALL! NEED HELP RESOLVING THIS ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723905June 8, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIRS WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723916June 8, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723920June 8, 2015
ELECTRICAL SYSTEM
VEHICLE STARTED TO ACCELERATE ON ITS OWN. IT MADE IT A FOOT OR SO BEFORE STOPPING. SOON AFTER, THE VEHICLE AT RANDOM TURNED ON THE WIPERS AND HORN. IGNITION BECAME NON-RESPONSIVE AND I HAD TO PULL BATTERY CABLE TO SILENCE EVERYTHING. HAD TO TAKE IT TO THE DEALERSHIP FOR REPAIR AND RECEIVED LECTURE ABOUT NOT PULLING BATTERY CABLE AND WAS CHARGED $90 SO A TECH COULD FIX THIS. THE TIPM MODULE HAD FAILED AND NEEDED TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723947June 8, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 08/17/15
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723976June 8, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724006June 8, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE TO SCHEDULE A RECALL REPAIR WITHIN A REASONABLE TIME FRAME. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 08/17/15
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724060June 8, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. WHILE DRIVING AT 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED ON SEVERAL OCCASIONS THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS AND WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724045June 8, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724064June 8, 2015
EXTERIOR LIGHTING:BRAKE LIGHTS
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR THIRD BRAKE LIGHT WOULD INTERMITTENTLY FAIL TO ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE BECAUSE IT WAS INTERMITTENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000. UPDATED 09/21/15*LJ UPDATED 10/19/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724089June 8, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND WAS UNABLE TO SCHEDULE A RECALL REPAIR WITHIN A REASONABLE TIMEFRAME FOR SEVERAL MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724090June 8, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND WAS UNABLE TO SCHEDULE A RECALL REPAIR WITHIN A REASONABLE TIMEFRAME FOR SEVERAL MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724081June 8, 2015
UNKNOWN OR OTHER
ON THE EVENING OF MAY 27, 2015, I WAS UNABLE TO START MY VAN. THE ENGINE DID NOT TURN OVER AT ALL. THE VAN DOESN'T USE A "REGULAR" KEY BUT A WIN MODULE. I WAS GOING TO HAVE IT TOWED THE NEXT DAY BUT THE VAN STARTED FOR MY BROTHER. HE JIGGLED THE CLUTCH AND EXPLAINED THE VEHICLE WASN'T IN GEAR. THE VAN WORKED FINE THE NEXT DAY ON FRIDAY, MAY 29, 2015, UNTIL THE EVENING. THE ENGINE AGAIN WOULDN'T TURN OVER. I LOCATED A SHOP MONDAY MORNING, JUNE 1, 2015, THAT WORKED ON WIN MODULE SYSTEMS AND IT WAS TOWED TO THE SHOP. UNFORTUNATELY, DUE TO VACATIONS AND ILLNESS, THE SHOP WAS UNABLE TO LOOK AT MY VEHICLE UNTIL MONDAY, JUNE 8, 2015. I WAS INFORMED BY THE MECHANIC THAT THE VAN'S WIN MODULE WAS FAULTY. DURING THE INTERIM, ON JUNE 4, 2015, I RECEIVED A RECALL NOTICE FOR MY VAN REGARDING THE WIN MODULE. IT WAS NOTICE R03. SINCE THE RECALL, THE WIN MODULE ISN'T AVAILABLE. THERE ISN'T EVEN ENOUGH TO MEET THE NEEDS OF THE DEALERSHIPS (THE TWO LOCAL DEALERSHIPS HAVE BEEN GIVEN 20 YET, THEY HAVE OVER 300 CUSTOMERS NEEDING THE REPLACEMENT. THIS IS OUTRAGEOUS. IT WILL TAKE MONTHS TO CORRECT THIS SERIOUS DEFECT. I CONTACTED CHRYSLER AND SPOKE TO "JOSHUA". CHRYSLER HAS OFFERED NO ASSISTANCE TO ME. I AM WITHOUT A VEHICLE. I HAVE BEEN ADVISED THAT CHRYSLER WILL NOT PROVIDE A CAR FOR MY USE UNTIL MY VEHICLE CAN BE FIXED NOR PAY FOR A RENTAL. THAT IS WRONG. IN ADDITION, MY VAN, WHICH IS INOPERABLE BECAUSE OF THEIR DEFECTIVE PART, WILL HAVE TO BE TOWED TO A DEALERSHIP AT MY EXPENSE. THAT WILL BE SEVERAL HUNDRED DOLLARS. WHY? I WAS NOT ALLOWED TO SPEAK TO A SUPERVISOR, EVEN THOUGH, "JOSHUA" KEPT SAYING THERE WAS NOTHING HE COULD DO TO HELP ME. WHY DO I HAVE TO BEAR THESE ADDITIONAL EXPENSES WHEN THIS SITUATION IS COMPLETELY AND TOTALLY CHRYSLER'S FAULT? WHY WASN'T CHRYSLER REQUIRED TO INCREASE THE REPLACEMENT WIN MODULES? THIS INVOLVES PEOPLE'S LIVES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724096June 8, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. IMMEDIATELY AFTER THE GEAR LEVER WAS SHIFTED INTO THE DRIVE POSITION, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BY REMOVING ALL ITEMS FROM THE KEY RING AND LEAVING ONLY THE IGNITION KEY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 142,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724105June 8, 2015
ELECTRICAL SYSTEM, AIR BAGS
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723828June 7, 2015
ENGINE, STEERING, SERVICE BRAKES
WHILE SLOWING DOWN TO ENTER A PARKING LOT, THE CAR ENGINE STOPPED. THE POWER STEERING WENT AS DID THE BRAKES. I PUT IT INTO NEUTRAL AND STARTED THE CAR. SINCE THEN IT HAS RANDOMLY STOPPED AT LOW SPEED DOZENS OF TIMES, SLOWING FOR A RED LIGHT OR ENTERING A PARK LOT. THE CAR HAS BEEN TO THE SHOP 6 TIMES. 3 DIFFERENT ELECTRONIC MODULES HAVE BEEN REPLACED. IT STILL STALLS OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723559June 5, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE TO SCHEDULE A RECALL REPAIR WITHIN A REASONABLE TIMEFRAME. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES AND THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS TO RESTART THE VEHICLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT CONTINUED TO EXPERIENCE A FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,000. UPDATED 7/21/15*CN UPDATED 9/23/15*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723568June 5, 2015
ELECTRICAL SYSTEM, SERVICE BRAKES
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN REVERSE, THE VEHICLE STALLED AND THE BRAKES FAILED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 124,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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