Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10790570November 16, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
INTERMITTENT LOSS OF ALL DASHBOARD INDICATOR LIGHTS AND GAUGES. ELECTRIC DOOR LOCKS WILL NOT WORK. SOMETIMES ALL MALFUNCTIONS WILL CLEAR THEMSELVES, SOMETIMES I MUST SLAP THE TOP OF THE DASHBOARD WITH MY HAND SEVERAL TIMES TO CLEAR THE MALFUNCTION. I HAVE ONLY SEEN THIS WITH VEHICLE IN MOTION AND ON ALL ROADS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790606November 16, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790577November 16, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790626November 16, 2015
ENGINE, UNKNOWN OR OTHER
I WAS DRIVING APPROXIMATELY 50 MPH ON A CITY STREET WHEN MY ENGINE SHUT OFF. I LOST ALL ENGINE POWER; TANK WENT TO EMPTY AND IT WAS INCREDIBLY HARD TO TURN THE STEERING WHEEL AS WELL AS BRAKE. THE BEST I COULD, I PULLED OVER, PUT THE VAN IN PARK AND RESTARTED IT. I DROVE HOME. I CALLED THE DODGE DEALERSHIP AND THEY SAID THAT SINCE NO DASH LIGHTS CAME ON, NO CODES WOULD BE STORED, AND TO KEEP DRIVING THE VEHICLE UNTIL IT HAPPENED AGAIN. I HAVE AN APPOINTMENT SCHEDULED WITH THEM FOR 11/19/15 (THE SOONEST POSSIBLE APPOINTMENT.) I AM UNCERTAIN IF THIS IS RELATED; HOWEVER, SOMETIMES MY "KEY" DOESN'T LOCK OR UNLOCK THE VAN. IN AUGUST, TWO TIMES THE VAN WOULDN'T START RIGHT AWAY (2-3 TRIES) AND ON SEPTEMBER 6, IT DIDN'T START AFTER MULTIPLE TRIES. ABOUT AN HOUR LATER, IT STARTED WITH A GRINDING SOUND, WHICH SOUNDED TO BE COMING FROM THE RIGHT PASSENGER SIDE OF THE DASHBOARD. NO DASH LIGHTS. IT HAS STARTED FINE SINCE THEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790656November 16, 2015
ELECTRICAL SYSTEM, POWER TRAIN
THE VEHICLE HAS UNEXPECTEDLY SHUT OFF (I.E. GONE DEAD) 30-40 TIMES IN THE PAST 9 MONTHS. I PREVIOUSLY TOOK THE VEHICLE TO DODGE DEALERSHIP AND THEY DID NOT FIND ANY PROBLEM WITH THE IGNITION. THERE WERE NO ERROR CODES IN THE VEHICLE COMPUTER. DEARLERSHIP SUGGESTED REMOVING ALL EXTRA KEYS/KEY RINGS...SO DID SO. WHEN IT SHUTS OFF, THE ENGINE STOPS RUNNING, LOSS OF POWER STEERING, LOSS OF POWER BRAKES, AND IM GUESSING THE AIR BAGS. ALTHOUGH THE VAN PREDOMINANTLY SHUTS OFF AT LOW SPEEDS (10-15 MPH) SHORTLY AFTER STARTING THE CAR, IT NOW OCCURS MORE FREQUENTLY AT HIGHWAY SPEEDS (60 MPH) AND AFTER THE CAR HAS BEEN RUNNING FOR 2 HOURS. THE SHUT DOWN HAS GOT TO BE ELECTRONIC AS THE ENGINE DOES NOT SPUTTER (THE ENGINE AND ALL ELECTRONICS GO DEAD). ALSO WE USE ONLY THE KEY IN THE IGNITION (NO KEY RING OR EXTRA KEY WEIGHT) AND THE KEY DOES NOT MOVE OUT OF THE ON POSITION. THIS ROLLING DEATH TRAP NEEDS TO BE RECALLED AND REPAIRED IMMEDIATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790741November 16, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10791094November 16, 2015
ENGINE
WHILE DRIVING AROUND 45 MPH ON SOUTHBOUND GA125, THE WATER TEMPERATURE STARTED TO FLUCTUATE AND I SMELLED ANTIFREEZE BURNING. I STOPPED AT A GAS STATION AND STEAM ROSE FROM HOOD. UNDER THE HOOD, FLUID HAD SPRAYED FROM THE HEATER HOSE "Y-PIPE". ANTIFREEZE SATURATED THE UNDER-HOOD BLANKET AND COVERED THE ENGINE. ALL OF THE ANTIFREEZE WAS PURGED ONTO THE GROUND AND IN THE ENGINE BAY. THIS IS THE SECOND TIME I'VE HAD TO REPLACE THIS EXACT PART. THE FIRST TIME THE VEHICLE WAS ABOUT 3 YEARS OLD (2011) I HAD IT REPLACED AT MY LOCAL DODGE DEALERSHIP (CASS BURCH VALDOSTA, GEORGIA) TODAY THE SAME PART FAILED IN THE EXACT SAME MANNER. PLEASE INVESTIGATE A MANUFACTURER'S RECALL, OR AT LEAST A BETTER QUALITY REPLACEMENT PART. PLASTIC AND HOT FLUID APPARENTLY DON'T MIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790454November 15, 2015
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
MY VAN IS ONLY 3 YEARS OLD AND HAVE HAD TO REPLACE THE BATTERY IN SEPT 2015. IT'S MID NOVEMBER AND NOW I'M HAVING TROUBLE WITH THE BATTERY DYING FREQUENTLY. I WENT TO WHERE I PURCHASED THE BATTERY FROM AND THEY CHECKED THE BATTERY AND SAID IT'S FINE. THE MOTOR RANKS WITHOUT STARTING 2-3 TIMES BEFORE FINALLY STARTING. I BELIEVE THIS IS BECAUSE OF THE FUEL PUMP OR FUEL PUMP RELAY. THE RELAYS CHATTER A LOT AND THE FUEL PUMP SOUNDS MUCH DIFFERENT NOW THAN IT DID WHEN I PURCHASED THE VEHICLE. IT'S AS IF THE BATTERY IS BEING G DRAINED SLOWLY BECAUSE OF EITHER THE FUEL PUMP OR FUEL PUMP RELAY OR BOTH. I AM A CERTIFIED AIRCRAFT AND AUTO MECHANIC WITH ELECTRICAL TROUBLESHOOTING CAPABILITIES. I HAVE YET TO APPROACH THE DODGE DEALER WITH THIS BECAUSE IT HAS ONLY HAPPENED TWICE SO FAR WITH ME BEING AT WORK WHILE MY WIFE HAS HAD TO DEAL WITH THIS ISSUE BOTH TIMES SO FAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790423November 14, 2015
ELECTRICAL SYSTEM
HAD MY 2009 DODGE CARAVAN'S RECALLS REPAIRED FINALLY WHEN PARTS WERE AVAILABLE IN JULY 2015. HAD THE VAN TUNED UP AND DROVE TO FLORIDA WITH THE FALSE SENSE OF SECURITY THAT THE VAN WOULD NOT STALL WHILE DRIVING. MY WHOLE FAMILY MADE IT TO FLORIDA, BUT THEN THE VAN STALLED 3 TIMES WHILE DRIVING AT LOW SPEEDS AGAIN! WE WERE SO AFRAID WE WOULD BE STUCK. I DID NOT DO IT ANY MORE WHILE ON VACATION AND THEN DID DRIVE HOME SAFELY. WE HAD OUR CHILDREN IN THE VAN AND WAS VERY AFRAID THAT THIS COULD HAPPEN ON THE FREEWAY. IT IS NOW NOVEMBER AND THE VAN CONTINUES TO LOSE COMPLETE POWER WHILE DRIVING AT LEAST 2 TIMES A WEEK. IT HAS HAPPENED AT LOW SPEEDS IN THE CITY. MY CHILDREN ARE AFRAID TO RIDE IN THE VAN. I CONTACTED CHRYSLER/DODGE WHO STATED SINCE I HAD THE RECALLS REPAIRED IT IS MY RESPONSIBILITY TO FIND OUT WHAT IS WRONG WITH THE VAN. THIS IS CRAZY, DODGE KNOWS WHAT THE PROBLEM MIGHT HAVE BEEN AND THEIR REPAIRS DID NOT RESOLVE THE PROBLEM.THIS VAN WAS BOUGHT BRAND NEW AND HAD HAD STARTING AND STALLING PROBLEMS FOR A VERY LONG TIME. HOW CAN I GET THIS RESOLVED WITHOUT OUT OF POCKET EXPENSES, KNOWING THIS IS KNOWN PROBLEM BY DODGE. THIS IS NOT SAFE TO DRIVE. WE ARE NOT RICH AND CANNOT JUST GO BUY ANOTHER VAN. THIS IS A DANGEROUS SITUATION FOR MY FAMILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790121November 13, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790194November 13, 2015
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 DODGE GRAND CARAVAN. AFTER EXITING THE VEHICLE, THE CONTACT ATTEMPTED TO LOCK THE DOORS AND THE LOCKS FAILED TO ENGAGE. THE CONTACT HAD TO REMOVE THE I.O.D FUSE FROM THE FUSE BOX AND RESET THE COMPUTER IN ORDER FOR THE LOCKS TO ENGAGE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790226November 13, 2015
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE DRIVING AT 60 MPH, WINDSHIELD WIPERS FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIPERS FAILED TO PULL ENOUGH AM BREACH FROM THE TIPM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 89,362.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789912November 12, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 04/08/16*LJ THE CONSUMER STATED THE PARTS FINALLY ARRIVED AND THE VEHICLE WAS REPAIRED. UPDATED 04/13/16. *JV
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789963November 12, 2015
ELECTRICAL SYSTEM
MY VEHICLE HAS DIED! IT NEEDS A TIPM. MY CAR HAS STALLED NURMEROUS TIMES ON THE HIGHWAY AND TAKES ME OVER 30 ATTEMPTS TO START!..IT IS NOW IN THE SHOP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789773November 11, 2015
POWER TRAIN
FROM THE DAY I PURCHASED THIS VEHICLE I HAVE COMPLAINED TO CHRYSLER MULTIPLE TIMES ABOUT THE TRANSMISSION SLIPPING. IT SEEMS TO SLIP WITHIN THE FIRST 15 MINUTES OF THE CARAVAN BEING STARTED. IT SEEMS TO DO IT WHEN THE VEHICLE HAS BEEN RECENTLY STARTED, WHEN IT IS SHIFTING BETWEEN 1ST TO 2ND GEARS OR 2ND TO 3RD GEARS (NOT EXACTLY SURE WHAT GEAR IT'S IN WHEN IT'S MAKING THE SHIFT) AND IT USUALLY ALWAYS HAPPENS WHEN THE VEHICLE IS MAKING A TURN AT A LOWER SPEED. THE SERVICE REP. AT THE DEALERSHIP SAID A LOT OF VEHICLES HAVE THIS TRANSMISSION AND THEY ALL SEEM TO HAVE THE SAME ISSUE. HE EVEN TOLD ME HIS WIFE DROVE A DODGE GRAND CARAVAN AND THAT TRANSMISSION SLIPPED AS WELL. HE ALSO STATED THAT IT WOULD BE AN EXPENSIVE REPAIR FOR CHRYSLER TO FIX AND HE STATED THAT IF IT'S NOT ACTUALLY BROKEN, THEN THEY WON'T FIX IT. RECENTLY I WAS TOLD THAT MY LIFETIME POWERTRAIN WARRANTY HAD EXPIRED BECAUSE I DID NOT HAVE THE TRANSMISSION INSPECTED WITHIN A 90 DAY PERIOD FROM IT'S 5 YEAR DATE OF PURCHASE. I WAS NEVER TOLD THAT I HAD TO HAVE IT INSPECTED, THE WARRANTY DEPARTMENT AT CHRYSLER SAID IT WAS IN MY HANDBOOK...SO I LOOKED IT UP AND IT WAS. I WAS TOLD IT WAS A LIFETIME WARRANTY AND THAT'S IT. THEY ALSO TOLD ME THE MULTIPLE TIMES I BROUGHT THE VEHICLE IN FOR THE TRANSMISSION TO BE INSPECTED...THOSE INSPECTIONS DID NOT COUNT AS A QUALIFIED INSPECTION FOR THE WARRANTY!!! THAT DOES NOT MAKE MUCH SENSE TO ME!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789495November 10, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000(ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789508November 10, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789533November 10, 2015
ENGINE, UNKNOWN OR OTHER
I HAVE BEEN HAVING PROBLEMS WITH MY VAN CRANKING. SO I TOOK IT TO MY DEALER.THEY CHANGED THE FUEL PUMP AND IT CONTINUED TO DO THE SAME THING. SO THEY REPLACED RELAYS. THEY KEPT MY VAN FOR OVER THREE WEEKS, BUT CLAIMED THEY NEVER COULD GET IT TO DO ANYTHING. BUT EVERY TIME I GET IN IT IN THE MORNING IT STILL DOES THE SAME THING. WHEN YOU TURN THE KEY TO CRANK IT, IT CONTINUES TO TRY TO CRANK. BUT IF YOU TURN THE KEY OFF THEN TO RIGHT BEFORE IT CRANKS, DO THIS A COUPLE OF TIMES THEN IT WILL CRANK. I ASKED IF ANYONE EVER DROVE IT TO SEE IF IT DID THE SAME THING WITH THEM AND THEY SAID NO. NEEDLESS TO SAY IT IS STILL DOING THE SAME THING AND NO ONE HAS BOTHER TO CONTACT ME TO FIX THE PROBLEM. AND MY VAN HAS ALWAYS HAD SERVICE AT THE DEALERSHIP. I WANT MY VAN BACK THE WAY IT WAS!!!!!!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789239November 9, 2015
AIR BAGS, ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS SERVICED UNDER NHTSA CAMPAIGN NUMBERS: 11V139000 (ELECTRICAL SYSTEM) AND 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) ON TWO OCCASIONS; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE EGR VALVES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789265November 9, 2015
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. WHILE DRIVING AT VARIOUS SPEEDS, THE TIRE PRESSURE MONITORING SYSTEM WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE TIRE PRESSURE WAS CHECKED AND AIR WAS PLACED IN THE TIRES, BUT THE WARNING REMAINED ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIRE PRESSURE MONITORING SYSTEM SENSOR FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 34,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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