Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10980053April 24, 2017
ELECTRICAL SYSTEM
THE BLACK CASING AROUND THE WIRING IN THE SLIDING DOORS BROKE OFF LEAVING EXPOSED WIRING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980082April 24, 2017
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2005 DODGE GRAND CARAVAN. WHILE DRIVING VARIOUS SPEEDS, ALL THE DOORS REMAINED OPENED WITHOUT WARNING. THE CONTACT'S DAUGHTER DIAGNOSED THAT THE FUSE NEEDED TO BE CLEANED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 154,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980083April 24, 2017
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING, THE CONTACT NOTICED A STRONG ODOR OF FUEL EMITTING FROM THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE FUEL LINE WAS CORRODED AND CAUSING A LEAK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE REPAIR WAS NOT COVERED UNDER WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 16,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980099April 24, 2017
ELECTRICAL SYSTEM
SORRY IF THIS IS A DUPLICATE I WAS KICKED OUT BEFORE I FINISHED. WHILE DRIVING ON A NUMBER OF OCCASIONS ENGINE SUDDENLY STOPPED. POWER STEERING LOST, CAR ROLLED TO STOP AND WAS RESTARTED AND THEN DRIVEN WITHOUT PROBLEM. WHEN CHECKED WE WERE TOLD IT WAS AN IGNITION SWITCH PROBLEM. NHTSA RECALL BULLETIN #14V373000 NOTED THIS PROBLEM BUT THIS INDIVIDUAL VEHICLE AND PROBABLY OTHERS ARE NOT INCLUDED IN RECALL. PLEASE CHECK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980331April 24, 2017
AIR BAGS, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I PURCHASED MY 2011 GRAND CARAVAN IN JULY 2012 AN HAVE HAD SEVERAL PROBLEMS WITH IT EVER SINCE. THERE HAVE BEEN MULTIPLE INSTANCES OF THE ENGINE STALLING WHILE DRIVING AND/OR MY VEHICLE NOT STARTING. I HAVE SINCE TROUBLESHOT THIS DOWN TO THE FUEL PUMP RELAY BEING FAULTY IN THE TIPM. I HAVE ALSO HAD ISSUES OF UN-COMMANDED OPENING AND CLOSING OF THE REAR SLIDING DOORS WHILE PARKED. I ALSO GET AN RANDOM FLICKER OF THE AIRBAG LIGHT ON DASH WITH AUDIO TONE. THESE ISSUES WERE DISCUSSED WITH A MECHANIC AT THE LOCAL DODGE DEALERSHIP WHEN HAVING A RECALL PERFORMED ON THE "MISFIRE" ISSUE. I WAS TOLD THAT THE SOFTWARE WAS UPDATED AND I SHOULD NOT HAVE ANY MORE ISSUES. THAT HAS DEFINITELY NOT BEEN THE CASE. ONE OF THE ABOVE MENTIONED ISSUES OCCURS ON A WEEKLY IF NOT DAILY BASIS. I DO NOT FEEL SAFE PUTTING MY FAMILY IN THIS VEHICLE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980043April 24, 2017
UNKNOWN OR OTHER
MY FAMILY WAS LEAVING A CELEBRATION OF LIFE HER EIN ELK GROVE. AND WE WERE IN THE PARKING LOT OF PROJECT RIDE WHERE OUR VEHICLE WAS STATIONARY AT THE TIME OF MALFUNCTION. MY HUSBAND HAD LOADED THE STROLLER INTO THE TRUNK AND THE BABY INTO THE VAN. WHEN HE SHUT THE TRUNK, THE LIFT ARM ON THE THE PASSENGER SIDE ON THE VEHICLE POPPED OFF AND CLOSED BETWEEN THE GALAS AND THE VAN, CAUSING A HUGE BANG AND GLASS SHOOTING OUT EVERYWHERE AT MY HUSBAND AND EXPLODING INTO THE CAR WHERE MY BABY WAS REAR FACING AT THE TIME. IT CAUSED DAMAGE TO THE LIFT ARM, SHATTERED MY ENTIRE BACK WINDOW, AND DENTED THE BACK SIDE OF THE BODY. I WAS IN COMPLETE DISBELIEF THIS HAPPENED. LUCKILY TWO WOMEN WHERE WALKING BY AND SAW THE ENTIRE THING HAPPEN. ONE OF THEM WORKS FOR THE BAR AND TOLD ME THAT THIS SHOULD NEVER HAPPEN AND I NEEDED TO REPORT THIS TO YOU GUYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979998April 23, 2017
SERVICE BRAKES, ENGINE, STEERING
SUDDEN LOSS OF ENGINE, POWER STEERING AND BRAKES WHILE VEHICLE IS IN MOTION. HAPPENS AT LOW AND HIGH SPEEDS, DRIVING STRAIGHT AND WHEN TURNING. ALL ELECTRICAL COMPONENTS REMAIN OPERATIONAL. DEALER UNABLE TO DUPLICATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979897April 22, 2017
STRUCTURE:BODY
2016 DODGE CARAVAN ONLY 14000, MILE. DRIVING APPROXIMATELY 40 TO 45 MILES PER HOUR ON THE HIGHWAY. HOOD LATCH BOLTS ( ONLY TWO ) CAME FULLY OUT ,ALLOWING THE HOOD TO OPEN , SMASHING INTO THE WIND SHIELD , MAKING IT IMPOSSIBLE TO SEE AHEAD DUE TO THE HOOD BLOCKING THE VIEW.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10979724April 21, 2017
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT BOTH THE FRONT DRIVER'S AND PASSENGER'S SIDE WINDOW GLASSES OPENED AUTOMATICALLY WITHOUT WARNING. THE WINDOWS FAILED TO CLOSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WINDOW REGULATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000. THE VIN WAS NOT AVAILABLE. UPDATED 06/01/17*LJ THE CONTACT IS QORRIED ABOUT THIS FAILURE DUE TO SMALL CHILDREN AND WHEN THE CAR IS IN MOTION.*AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979157April 18, 2017
ELECTRICAL SYSTEM
ELECTRICAL FLIPS OUT RANDOMLY FOR NO REASON. THE CAR GETS TURNED ON AND LIGHTS ON THE DASHBOARD GO ON AND OFF. THE VEHICLE DINGS AND THE WINDSHIELD WIPERS GO BACL AND FORTH. I CAUGHT IT ON CAMERA. WE TURNED AROUND AND WENT HOME. WE ARE UNSURE IF OUT VEHICLE IS EVEN SAFE TO DRIVE AND WE HAVE KIDS. SO WE ARE STRANDED AND CAN'T AFFORD TO FIX AN ISSUE THAT DODGE SAYS DOESN'T EXIST. THIS HAS BEEN HAPPENING FOR YEARS OF AND ON BUT NOW IT IS TRYING TO DO IT WHILE WE DRIVE. IT WILL NOT LET ME UPLOAD VIDEO BUT I CAN EMAIL IT TO SOMEONE IF THEY NEED IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10978919April 17, 2017
SEAT BELTS
I PURCHASED A 2017 DODGE CARAVAN AND QUICKLY REALIZED IT IS NOT SAFE FOR MY SEVEN YEAR OLD CHILD BASED ON HIS AGE, HEIGHT AND WEIGHT!! THE IS ONLY ONE SAFE POSITION FOR HIM IN THE ENTIRE VAN AND I HAVE IT DOCUMENTED OVER AND OVER ON VIDEOS THAT I TOOK WHILE HAVING CERTIFIED CAR SEAT SAFETY EXPERTS ATTEMPT TO HELP ME SAFELY SECURE MY CHILD, INCLUDING SAFE KIDS WORLDWIDE (ON VIDEO AND IN WRITING!!), AAA AND PHOENIX CHILDREN'S HOSPITAL AND SEVERAL OTHERS ALSO ALL ON VIDEO!!!! THE SHOULDER BELTS DO NOT FIT PROPERLY ON MY CHILD!!! I EVEN TRIED DIFFERENT CAR SEAT OPTIONS (ALSO ON VIDEO!!). DODGE CORPORATION INSISTED THAT I MEET WITH THE SERVICE DIRECTOR AND SERVICE MANAGER THINKING THEY WOULD HAVE A "FIX" FOR THE PROBLEM AND SEND ME ON MY MERRY WAY. THEY WERE WRONG!! SINCE THERE WAS NO EASY "FIX" DODGE CLOSED MY CASE AND HOPES THAT I WILL GO AWAY!!! THERE ARE MANY CHILDREN THAT ARE NOT PROPERLY SECURED IN THIS FAMILY VAN AND PARENTS DON'T EVEN REALIZE THAT THEIR KIDS ARE NOT SAFE!!! I WOULD APPRECIATE SOMEONE CONTACTING ME TO VIEW MY MANY CREDIBLE VIDEOS DONE BY QUALIFIED AND CERTIFIED CAR SEAT SAFETY EXPERTS DOCUMENTING THE LACK OF SAFETY FOR MANY CHILDREN, INCLUDING MINE!!! ...UPDATED 05/03/17 *BF....UPDATED 06/21/17 *BF.. UPDATED 07/13/17 *BF *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10978836April 17, 2017
STRUCTURE:BODY:HOOD
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 40 MPH, THE HOOD OPENED WITHOUT WARNING AND CAUSED THE WINDSHIELD TO SHATTER. THE DRIVER SUSTAINED CUTS THAT DID NOT REQUIRE MEDICAL ATTENTION. THE POLICE WAS NOTIFIED, BUT THE CONTACT WAS UNSURE IF A POLICE REPORT WAS FILED. THE VEHICLE WAS ABLE TO BE DRIVEN HOME ONCE THE HOOD WAS TIED DOWN WITH ROPES. THE CONTACT INSPECTED THE HOOD AND NOTICED THAT THE HOOD BRACKETS ON BOTH SIDES WERE MISSING BOLTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 14,100.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10971810April 11, 2017
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
VAN WILL SHUT OFF WHILE DRIVING AT SLOW SPEED, NORMALLY WHEN SLOWING DOWN TO TURN, WHICH IS VERY DANGEROUS AS YOU HAVE TO COAST ACROSS THE ROAD WITH NO POWER. NO CHECK ENGINE LIGHTS OR ERROR CODES OF ANY KIND. THIS HAS HAPPENED SEVERAL TIMES ALMOST CAUSING ACCIDENTS. THE ENGINE DOES RUN ABNORMALLY AND PERFORMS WELL AT HIGHWAY SPEEDS. WHEN THE PROBLEM HAPPENS IT IS JUST AS IF YOU TURNED OFF THE IGNITION, BUT THE RADIO AND DASH LIGHTS STILL WORK. THE VAN WILL RESTART NORMALLY AND DRIVE. HAVE NOT BEEN ABLE TO REPRODUCE THE ISSUE FOR A MECHANIC TO SEE THE ISSUE IT SEEMS TO BE RANDOM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971811April 11, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE FRONT DRIVER SIDE WHEEL HAD BECOME BENT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE FRONT BEARING HAD FAILED CAUSING DAMAGE TO THE FRONT AXLE. THE CONTACT INDICATED THAT THE DAMAGE HAD OCCURRED WHILE THE VEHICLE WAS PARKED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971926April 11, 2017
UNKNOWN OR OTHER
TRANSMISSION GAVE OUT WHILE DRIVING GEARS WIT SHIFT LOST EMISSIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971696April 10, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000(ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971052April 7, 2017
ENGINE
WHILE OPERATING VEHICLE THE ENGINE QUITS RUNNING AND THE VEHICLE BECOMES HARD TO HANDLE AS POWER STEERING AND BRAKES BECOME STIFF. THE ONLY CODE THAT COMES UP IS AN ABS FAILURE. STARTED ABOUT 6 MONTHS AGO WITH AN OCCASIONAL HAPPENING NOW IT HAS HAPPENED UP TO 3 TIMES PER DAY. SEEMS TO HAPPEN AT SLOWER SPEEDS WHEN VEHICLE IS IN MOTION. CITY DRIVING SO FAR BUT CONCERNED ABOUT SAFETY OF THIS CONTINUING. DEALER SEEMS TO HAVE NO CLUE AT THIS POINT OR ARE JUST PLAYING DUMB BECAUSE THERE ARE A LOT OF FORUMS WITH PEOPLE DISCUSSING THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971147April 7, 2017
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
LEAKING FUEL RAIL CAP 2002 DODGE CARAVAN IS LEAKING GAS ALL OVER THE SPARK PLUGS ENGINE AND ELECTRICAL PARTS WHEN 1ST TURNING THE VEHICLE ON IN THE MORNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971033April 6, 2017
ELECTRICAL SYSTEM
DEFECTIVE TIPM, LOST ELECTRIC POWER IN 2013 AT 26,000 MILES. PART REPLACED, PAID $1200. DEFECTIVE TIPM, LOST ELECTRIC POWER IN 2017, AT 36,000 MILES. ONLY 9000 MILES LATER, PART NEEDS TO BE REPLACED AGAIN, COST ESTIMATED AROUND $1300. THE SAME PART IN OTHER YEAR MODELS WERE RECALLED, 2008 MODEL WAS NOT INCLUDED IN THE RECALL. CONTACTED DODGE, THEY REFUSE TO TAKE RESPONSIBILITY FOR THIS REOCCURRING AND LIFE THREATENING PROBLEM, CAUSED BY DEFECTIVE TIPM. LUCKILY, BOTH TIMES IT HAPPENED, THE VEHICLE WAS NOT IN TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970447April 4, 2017
STRUCTURE:BODY
THE TRIM STRIP THAT RUNS ACROSS THE CENTER OF THE DRIVERS DOOR CAME OFF WHILE DRIVING ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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