Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11172801January 29, 2019
UNKNOWN OR OTHER
DRIVER SIDE SLIDING DOOR REMAINS LOCKED SHUT. UNABLE TO OPEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172462January 28, 2019
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
ON MY 2012 GRAND CARAVAN ABOUT TWO MONTHS AGO STARTED AN ISSUE OF INTERMITTENT STARTING OR HAVING TO DEPRESS THE ACCELERATOR TO GT THE VEHICLE TO START. THEN ABOUT A WEEK AGO THE VAN COMPLETELY STOP STARTING AND WOULD JUST TURN OVER UNLESS IT WAS JUMP STARTED. I HAVE NOT HAD THE VEHICLE INTO A DEALER BUT WITH READING SEVERAL ONLINE FORUMS ON THIS ISSUE AND USED A TEXT LIGHT TO VERIFY POWER TO THE M25 20A FUSE. I READ TO USE A FUSE TAP TO LINK AN ACC FUSE TO THIS FUSE SO WHEN THE KEY IS IN THE ON POSITION THE PUMP WILL RUN AND THAT IS MY CURRENT SETUP TO HAVE VEHICLE RUN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172510January 28, 2019
UNKNOWN OR OTHER
RIDERS SIDE HEADREST HAS POPPED FORWARD WHILE DRIVING ON HIGHWAY. DID NOT HIT A BUMP OR ANY OBJECT AS THE ACTIVE HEAD RESTRAINT DEPLOYED ON ITS OWN. NO ONE WAS HURT LUCKILY BUT COULD HAVE BEEN ANOTHER NECK INJURY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172334January 27, 2019
ELECTRICAL SYSTEM
THE PASSENGER SIDE REAR DOOR LOCK ACTUATOR FAILED CAUSING THE DOOR LOCKS TO GET STUCK IN THE LOCK POSITION. THE DOOR LOCK WILL NOT MOVE TO THE UNLOCK POSITION AND THE DOOR WILL NOT OPEN. THIS HAPPENS ON THE STREET WHILE DRIVING AND PASSENGERS HAD TO EXIT THE VEHICLE FROM ANOTHER DOOR. THIS IS EXTREMELY DANGEROUS AS IF I HAD AN ACCIDENT NO ONE WOULD BE ABLE TO ESCAPE FROM THAT DOOR. LOOKING ONLINE IT APPEARS THIS IS COMMON WITH THIS MODEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172040January 25, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING VARIOUS SPEEDS, THE INSTRUMENT PANEL AND POWER STEERING FAILED TO OPERATE WITHOUT WARNING. ALSO, THE VEHICLE FAILED TO MOVE, BUT THE ENGINE KEPT RUNNING. THE VEHICLE WAS ABLE TO MOVE ONCE IT WAS TURNED OFF AND RESTARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS TAKEN TO CLINT BOWYER CHRYSLER DODGE JEEP RAM (2815 US-50, EMPORIA, KS 66801, (620) 343-6723) WHERE IT WAS DIAGNOSED THAT THE WIN MODULE NEEDED TO BE REPAIRED AND TWO NEW KEY FOBS WERE NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172205January 25, 2019
SEATS
TAKATA RECALL. PASSENGER HEADREST EXPLODED, SOUNDED LIKE A GUNSHOT AND NEARLY CAUSED AN ACCIDENT. I AM DISABLED AND DRIVE WITH HAND CONTROLS. I AM VERY MUCH AFRAID OF THE SAME THING HAPPENING WITH MY DRIVER'S HEADREST. REPLACEMENT CHARGE WAS $1006.64. I HAVE THE INVOICE BUT CAN'T SCAN! I WAS JUST DRIVING IN MY SUBDIVISION WHEN IT HAPPENED. INVOICE DATE IS 7-2-18.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171790January 24, 2019
SERVICE BRAKES
THE VAN WAS PULLED IN TO A DRIVEWAY WITH A SLIGHT TILT, PUT IN PARK, WITH THE KEY REMOVED FROM THE IGNITION, IN PARK. THE PRIMARY DRIVER ALMOST ALWAYS USES THE PARKING BRAKE, AND BELIEVES IT WAS ON AT THIS TIME. THE SLIDING DOOR BEHIND THE DRIVERS SIDE DOOR WAS OPENED, SOMETHING TAKEN OUT, AND CLOSED. AT THAT POINT IN TIME, THE VAN STARTED ROLLING BACKWARD, TO THE POINT WHERE IT ACTUALLY IMPACTED THE HOUSE ON THE OTHER SIDE OF THE STREET. PROBLEM HAS NOT BEEN REPRODUCIBLE. TAKEN TO THE DEALERSHIP, THEY PERFORMED BASIC TESTING, COULD NOT REPRODUCE THE PROBLEM, BUT WILL NOT STATE THAT THE CAR IS SAFE AT THIS POINT IN TIME.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11171534January 22, 2019
ELECTRICAL SYSTEM
OUR CAR'S BATTERY WENT TOTALLY DEAD BECAUSE THE FUEL PUMP DID NOT TURN OFF. UPON RESEARCH, THIS IS AN ONGOING PROBLEM, WHICH CAN CAUSE THE AIR BAGS TO DEPLOY AMONG OTHER HORRIBLE THINGS WHEN DRIVING DOWN THE ROAD. THIS HAPPENED WHEN PARKED IN FRONT OF OUR HOME BUT NOW I AM SCARED TO TAKE IT OUT ON THE ROAD. WE HAVE TO HAVE OUR CAR MOSTLY FOR DOCTOR APPOINTMENTS. PLEASE HELP!! THIS SHOULD BE A RECALL ON THE AUTO MAKER'S EXPENSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171200January 21, 2019
ELECTRICAL SYSTEM
HORN GOES OFF WINDSHIELD WIPERS START MOVING CAR SHUTS OFF WHILE DRIVING KEY DOESN'T HAVE TO BE IN THE IGNITION FOR HORN TO GO OFF AND WIPERS TO WIPE DRIVING ON THE ROAD AND CAR SHUTS OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171206January 21, 2019
AIR BAGS
MY FAMILY AND I WERE INVOLVED IN A SIDE IMPACT COLLISION AFTER SLIDING ON BLACK ICE ON A HIGHWAY. WE WERE TRAVELING AT APPROXIMATELY 60-65 MPH AND SLID INTO THE GUARD RAIL, IMPACTING THE PASSENGER FRONT QUARTER PANEL, AND BOUNCED OFF. THE PASSENGER FRONT TIRE CAME OFF OF THE RIM FORCING US INTO THE GUARD RAIL A SECOND TIME IMPACTING THE REAR PASSENGER QUARTER PANEL OF THE VEHICLE. WE RICOCHETED OFF, CROSSED TRAFFIC AND CAME TO REST IN THE PASSING LANE BERM OF THE ROAD NEAR THE MEDIAN. WE DID NOT ROLL OVER, BUT BECAUSE OF THE FORCE OF IMPACT, SHOULDN'T THE AIR BAGS HAVE DEPLOYED? SOME OF THE PASSENGERS SUFFERED WHIPLASH AND BROKEN NOSES.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11170904January 19, 2019
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
TAKATA RECALL. THE AIRBAG LIGHT IS ON AND WILL NOT TURN OFF, THE HORN DOES NOT WORK AND THE CRUISE CONTROL DOES NOT WORK. I WAS TOLD IT WAS THE CLOCK SPRING WHICH IS RECALLED ON ALL OTHER VEHICLES BUT DOES NOT SHOW UP ON MINE. THIS NEEDS TO BE CHANGED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170948January 19, 2019
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
VEHICLE STALLS/DIES WHILE DRIVING. MY FAMILY WAS ON THE FREEWAY AND THE DODGE CARAVAN JUST DIED. LIGHTS STILL WORKED BUT ENGINE SUDDENLY QUIT RUNNING. HAD TO COAST TO THE SIDE OF THE ROAD AFTER ALMOST BEING RUN OVER BY OTHER VEHICLES. A POLICE OFFICER HAD TO PUSH VEHICLE OFF OF FREEWAY. THIS HAS HAPPENED INTERMITTENTLY ON CITY STREETS AND 3 TIMES ON THE FREEWAY. IT HAPPENS AT SLOW AND FAST SPEEDS. IT IS EXTREMELY UNSAFE AND SCARY. WE HAD A FUEL PUMP RELAY BYPASS INSTALLED AS WE'VE READ THIS COULD BE THE PROBLEM. BUT VEHICLE STILL DIES WHILE DRIVING. SOMEONE IS GOING TO GET HURT OR KILLED. PLEASE HELP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170967January 19, 2019
UNKNOWN OR OTHER
OUR FAMILY PURCHASED A DODGE GRAND CARAVAN 2011 IN OCTOBER OF 2018. WITHIN TWO WEEKS OF PURCHASING THE VEHICLE, IT BROKE DOWN ON THE FREEWAY. IT ACTED A S IF IT HAD RUN OUT OF GAS. IT LOST ALL POWER AND THE POWER STEERING WENT OUT. ONCE I GOT OVER TO THE SHOULDER, I TRIED RESTARTING IT. IT WOULD MAKE NOISE LIKE IT WAS GOING TO START, BUT WOULD NOT FIRE ALL THE WAY BACK UP. AFTER ABOUT 10-20 MINUTES, I TRIED AGAIN AND IT STARTED BACK UP. WE WENT TO TAKE IT BACK TO THE DEALERSHIP, BECAUSE WE NEED A SAFE, RELIABLE VEHICLE FOR OUR FAMILY, BUT THE DEALERSHIP HAD GONE OUT OF BUSINESS. THE EXACT ISSUE HAS REPEATED 8 TIMES, SINCE THE FIRST TIME IN OCTOBER. THERE IS NEVER ANY WARNING AND YOU HAVE VERY LITTLE TIME TO TRY AND COAST SOMEWHERE ONCE THE VEHICLE STOPS WORKING. AS YOU CAN IMAGINE, IT IS VERY STRESSFUL WITH LITTLE KIDS. ALSO, WE LIVE IN UTAH, WHERE THERE IS MOUNTAINS AND CANYONS AND SNOW AND SWITCHBACKS, MAKING IT EVEN MORE PERILOUS. AFTER RESEARCHING THE PROBLEM, WE SEE THAT THERE ARE MANY DODGE VEHICLES HAVING THE SAME ISSUE, YET NO RECALL HAS BEEN DONE TO MAKE THIS RIGHT. PLEASE FIX THIS! WE DON'T WANT TO DIE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170703January 18, 2019
AIR BAGS
VEHICLE WAS TAKEN IN TO DEALER FOR AIR BAG LIGHT ON, WAS TOLD ACTIVE HEAD RESTRAINTS HAD DEPLOYED. VAN HAS 5700 MILES ON IT. DEALER STATED "SOMEONE MUST HAVE BACKED IN TO SOMETHING." THERE IS NO EVIDENCE OF ANY DAMAGE TO REAR OF VAN, & PARTS ALONE WERE QUOTED AT $1093.00 + LABOR. THIS SEEMS TO BE AN ONGOING ISSUE WITH CHRYSLER. PERHAPS THEY SHOULD ANNOUNCE A RECALL TO MITIGATE THIS SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170714January 18, 2019
ELECTRICAL SYSTEM, ENGINE
THE HORN HONKS AND THE DOORS LOCK WHENEVER THEY FEEL LIKE IT. SCARED IT WILL LOCK MY KIDS IN THE VEHICLE. IT STARTED ON ITS OWN LAST NIGHT. WE HAD TO UNHOOK BATTERY OF FEAR IT WOULD START AGAIN. THE TIPM IS CAUSING THE VEHICLE TO DO RANDOM THINGS IT WOULDNT NORMALLY DO. LIKE SHUT OFF WHILE OPERATING WITH NO NOTICE OR JUST NOT START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170534January 17, 2019
ELECTRICAL SYSTEM, ENGINE
THE VAN STARTED RANDOMLY SHUTTING DOWN/TURNING OFF/STALLING (HOWEVER YOU WANT TO TERM IT) WHILE IN DRIVE AND IN MOTION. HAPPENS AT ANY SPEED, ANY ROAD CONDITIONS, ALL GAS LEVELS, AND ANY TEMPERATURE. LAST OCCURRENCE WAS 4 TIMES IN LESS THAN 10 MINS. 3 SEPARATE MECHANICS HAVE NO IDEA WHAT'S WRONG AND SINCE IT CAN'T BE PRODUCED AT WILL, THEY ARE UNABLE TO DIAGNOSE. IT'S ONLY A MATTER OF TIME BEFORE SOMETHING HAPPENS AND RESULTS IN AN ACCIDENT. THIS HAS BEEN ONGOING SINCE SEPTEMBER 2018.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170631January 17, 2019
AIR BAGS
THE AIRBAG LIGHT CAME ON. I RESEARCHED IF THERE WERE ANY RECALLS ON AIRBAGS FOR MY VEHICLE AND IT WAS FOUND THERE IS. WHAT CAN I DO ABOUT THIS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170683January 17, 2019
STRUCTURE:BODY
MY REAR SLIDING DOOR'S ACTUATOR HAS GONE OUT ON THE DRIVER'S SIDE. THIS WAS NOTICED WHEN I PULLED INTO MY DRIVEWAY AND ATTEMPTED TO LET MY CHILDREN OUT OF THE CAR, SO IT WAS TURNED OFF. THE DOOR IS STUCK IN "LOCK" AND WILL NOT OPEN. IT WILL NOT OPEN MANUALLY, OR WITH ANY OF THE AUTOMATIC BUTTONS. THIS IS AN EXTREME SAFETY HAZARD IN THE EVENT OF AN ACCIDENT TO MY 3 UNDERAGE CHILDREN, AND APPARENTLY HAS BEEN A PROBLEM FOR SEVERAL YEARS. I AM GOING TO REQUEST IN THIS DESCRIPTION THAT A RECALL FINALLY BE ISSUED BEFORE SOMEONE GETS HURT BECAUSE THEY ARE T-BONED ON ONE SIDE AND TRAPPED IN THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170329January 16, 2019
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO START OCCASIONALLY. THE CONTACT MENTIONED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE FUEL PUMP. THE CONTACT STATED THAT THE FAILURE WAS ONGOING AND THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170339January 16, 2019
UNKNOWN OR OTHER
THE PASSENGER REAR SLIDING DOOR IS STUCK CLOSED AND WILL NOT OPEN. THE DOOR MAKES A SOUND WHEN YOU PRESS THE DOME PANEL BUTTON AND THE KEY FOB BUTTONS BUT THE DOOR IS STILL LOCKED SHUT. I HAVE ATTEMPTED TO OPEN IT FROM THE INSIDE AND THE OUTSIDE ALSO BY HOLDING THE INTERIOR MANUAL UNLOCK LATCH WHILE TRYING TO OPEN THE DOOR IT WON'T OPEN. I SEE THIS A SAFETY ISSUE AS I HAVE CHILDREN AND OFTEN TIMES WE ARE CARPOOLING. THE KIDS ARE NOT ABLE TO GET OUT OF THE VEHICLE USING ALL DOORS ACCESSIBLE TO THEM. WHEN PULLING UP INTO THE PICK UP LINES AT SCHOOL, I HAVE TO LET THE KIDS OUT OF THE DRIVER SIDE SLIDING DOOR WHICH IS PLACING THEM FACING MOVING TRAFFIC WHILE GETTING OUT AND HAVING TO WALK AROUND THE VAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Grand Caravan