Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11182257February 25, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 70 MPH, THE TRANSMISSION SHIFTED INTO NEUTRAL ON ITS OWN AND THE RPMS INCREASED TO 7,000. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND SHUT OFF. THE VEHICLE WAS RESTARTED AND DRIVEN TO WILDE CHRYSLER JEEP DODGE RAM SOUTH STREET (262-544-5400, LOCATED AT 1710 WI-164, WAUKESHA, WI 53186) WHERE THE TECHNICIAN UPDATED THE COMPUTER AND STATED THAT THERE WERE NO OTHER FAILURES WITH THE VEHICLE. THE MANUFACTURER STATED THAT THE VEHICLE WAS OUT OF WARRANTY AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 134,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182386February 25, 2019
UNKNOWN OR OTHER
MY POWER SLIDING DOOR ON PASSENGER SIDE WILL NOT UNLOCK OR OPEN MANUALLY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181918February 22, 2019
UNKNOWN OR OTHER
DMV INSPECTION 2/22/2019 10V-235 K14 SAFETY POWER SLIDING DOOR (10/2018) 14V-373 R03 SAFETY WIRELESS IGNITION NODE MODULE (2/2019)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181577February 21, 2019
ELECTRICAL SYSTEM, POWER TRAIN, STEERING
WHILE DRIVING TODAY ON A BUSY STREET AT 40 MPH CAR JUST SHUT OFF. NO WARNING, NO CHECK ENGINE LIGHT, NOTHING. NO POWER STEERING, GAS, ETC. JUST STOPPED WORKING. WAS ABLE TO PULL OVER AND TURN KEY OFF. CAR TURNED BACK ON AFTER. I BELIEVE THE CAUSE OF THIS IS A BAD TIPM. THIS IS OUR FAMILY'S PRIMARY VEHICLE AND I AM LUCKY THAT NOTHING HAPPENED AND MY KIDS WERE NOT IN THE CAR WITH ME TODAY HAD PREVIOUS PROBLEM WITH CAR NOT STARTING WHEN KEY TURNED. THIS IS STILL AN INTERMITTENT PROBLEM. DEALER SAID MOST LIKELY THE TIPM, BUT DIDNT WANT TO REPLACE WITHOUT KNOWING FOR SURE BECAUSE PART IS SO EXPENSIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181352February 20, 2019
AIR BAGS
RED LIGHT FOR FRONT AIR BAG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181059February 19, 2019
ENGINE
A FEW WEEKS AGO I HAD A PROBLEM WITH MY IGNITION, AND STARTED TO LOOK INFORMATION ABOUNT IT. I FOUND A RECALL FOR MY VEHICLE (R3 / NHTSA 14V-373) WHERE THE REMEDY IS: THE WIN MODULE AND FOBIKS MUST BE REPLACED. I CALLED TO PALMER DODGE (770) 410-1111 (ADDRESS: 11460 ALPHARETTA HWY, ROSWELL, GA 30076 - WORKER: LUIS) AND MADE A APPOINTMENT TO FEV-19 (TODAY), AND THEY TOLD ME THAT IT WILL BE REPLACED, BUT TODAY THEY TOLD ME THAT THEY JUST WILL UPDATE THE WIN MODULE AND IT WILL BE FINE. THE REPORT SAY: THE WIN MODULE AND FOBIKS MUST BE REPLACED, SO I DON'T FELL GOOD BECAUSE THEY DIDN'T FIX THE PROBLEM. I TRIED TO CONTACT RECALLS.MOPAR.COM BY CHAT, AND THEY COULD NOT HELP ME. I ASK THE PALMER WORKER AND HE JUST SAY THAT UPDATE IS ENOUGH, BUT THE REPORT SAYS MUST BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181192February 19, 2019
AIR BAGS, ELECTRICAL SYSTEM, ENGINE
WHILE COMING TO A STOP THE VEHICLE WILL SHUT DOWN. THERE IS A DING LIKE THE A SEATBELT ISN'T BUCKLED, THE LIGHTS FLASH AND THE VEHICLE JUST SHUTS DOWN LIKE SOMEONE TURNED THE KEY OFF. THIS HAS HAPPENED BOTH WHEN THE VEHICLE IS COLD AND WARM IT STARTS BACK UP BUT WHEN IT DOES THE TIME ON THE RADIO IS HAS TO RESET IT SELF AND THE ATC UNIT IS ALL OFF AND HAS TO BE MANUALLY RESET AS OF NOW IT'S ONLY HAPPENED WHILE I WAS APPLYING THE BRAKES SCARED THIS COULD HAPPEN ON THE HIGHWAY. I'VE ONLY HAD THE VEHICLE 2 WEEKS BOUGHT IS USED WITH 48000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181203February 19, 2019
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
VAN SHUTS OFF WHILE DRIVING - 3X IN A FIFTEEN MINUTE SPAN. LOSS OF STEERING AND ABILITY TO CONTROL THE CAR. ONLY 70K MILES - EXTREMELY DANGEROUS. MUST PUT THE CAR IN PARK TO TURN IT BACK ON. LOCAL MECHANIC CANNOT DIAGNOSE THE PROBLEM BECAUSE THE DIAGNOSTIC COMPUTER IS NOT SENT ANY KIND OF SIGNAL. BATTERY HAS BEEN TESTED 3X AND FOUND TO BE WORKING NORMALLY. MECHANIC DROVE THE CAR APPROXIMATELY 25 MILES OVER 3 SEPARATE PERIODS TO REPEAT THE ENGINE FAILURE AND COULD NOT. SAYS HE CANNOT 'FIX' A PROBLEM IF IT CANNOT BE DETECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180717February 18, 2019
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
VEHICLE STOPS STATING, BATTERY DRAINS. PROBLEM DIAGNOSIS POINTS TO FUEL PUMP, HOWEVER REPLACING FUEL PUMP DOES NOT RESOLVE THE ISSUE. THE ISSUE IS TPN MALFUNCTION. THE COST TO REPLACE THIS DEVICE IS ASTRONOMICAL AND THE BYPASS IS NOT FUEL EFFICIENT, OR LONG LASTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180818February 18, 2019
STRUCTURE:BODY
AFTER ONLY 27,000 MILES THE SLIDING DOOR ON THE DRIVERS SIDE WILL NOT UNLOCK/OPEN BY ANY MEANS LEAVING IT IMPOSSIBLE TO GET OUT OF THE BACK IN CASE OFF AN EMERGENCY. ALSO THE PASSENGER SIDE SLIDING DOOR WILL NOT LOCK EVEN WHILE DRIVING WHICH MEANS SOMEONE COULD OPEN IT WHILE THE CAR IS MOVING AND FALL OUT. I BELIEVE DODGE HAS INSTALLED A BATCH OF BAD ACTUATORS FOR THESE DOORS. SEARCHING THE INTERNET I HAVE FOUND THIS IS HAPPENING A LOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180572February 17, 2019
SEATS
DRIVER'S SIDE HEADREST DEFECTIVE PLASTIC HOUSING. DID NOT DEPLOY, THE PLASTIC MOLD BROKE. GOOGLE SEARCH REVEALS THIS IS A COMMON PROBLEM IN THE CARAVANS/TOWN & COUNTRY MODELS AS FAR BACK AS 2011. THERE ARE SEVERAL YOUTUBE VIDEOS ON HOW TO "FIX" IT. NOT A RESULT OF A CRASH, WE WERE LOADING UP FOR A TRIP, NO ONE WAS EVEN IN THE SEAT, NOR WAS THE VEHICLE ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180238February 15, 2019
ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR
THE PASSENGER SIDE SLIDING DOOR DOES NOT OPEN. I HAVE FOUR SMALL CHILDREN AND I AM CONCERN THAT IF THEIR AN ACCIDENT I WILL NOT BE ABLE TO GET THEM OUT OF THE AUTOMOBILE. *DT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180299February 15, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE TRANSMISSION WAS FAULTY AND THE GEAR LEVER WOULD NOT SHIFT INTO THE PROPER GEAR. WHENEVER THE TRANSMISSION WAS PROPERLY IN GEAR, THE TRANSMISSION MADE AN ABNORMAL TREMBLING SOUND AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE CONTACT CALLED JEEP DODGE AUTO ONTARIO (1202 AUTO CENTER DR, ONTARIO, CA 91761, (909) 906-7097) WHERE IT WAS DIAGNOSED THAT A NEW TRANSMISSION NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000. THE VIN WAS INVALID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180374February 15, 2019
ELECTRICAL SYSTEM, ENGINE
MILEAGE: 100,000 THE ENGINE WILL CUT OUT WHILE DRIVING. DASH LIGHTS WILL FLASH, WARNING CHIME WILL BEEP, AND THE VEHICLE WILL REV AND LURCH FORWARD BEFORE DYING. THIS LEAVES THE CAR AT A COAST. WHEN THE VEHICLE IS BROUGHT TO A STOP, IT RESTARTS WITHOUT A PROBLEM. HAS HAPPENED IN COLD AND WARM WEATHER ALIKE.. HAS HAPPENED WHILE COASTING, BRAKING, AND ACCELERATING. MOST STALLS HAVE BEEN WHILE DRIVING STRAIGHT IN THE CITY. NO HIGHWAYS STALLS TO DATE . CAUSE: UNKOWN; WE HAVE NOT BEEN ABLE TO REPRODUCE THE EVENT RELIABLY, THOUGH IT NOW OCCURS WITH SOME FREQUENCY (E.G. DRIVING MORE THAN 20 MIN). I SUSPECT THE POWER CONTROL MODULE (PCM) OR THE IGNITION SWITCH SOMEHOW MOVING BETWEEN ON AND ACCESSORY MODES. AVAILABLE DATA: ISSUES SIMILAR TO THIS ONE CAN BE FOUND ON FORUMS, IT DOES NOT SEEM THAT MANY HAVE BEEN ABLE TO RESOLVE THE PROBLEM, DESPITE REPLACE THE COMPUTER AND ALTERNATOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11179737February 13, 2019
ELECTRICAL SYSTEM, STEERING, FUEL SYSTEM, GASOLINE
CAN SHUT OFF WHEN DRIVING I HAVE TO COME TO A FULL STOP PUT IN PARK AND TURN IT BACK ON. WHILE THIS HAPPENS YOU LOSE ALL-POWERFUL NO BRAKES NO STARTING NO GAS. VERY SCARY I WAS TRAVELING AROUND 45MPH WHEN IT SHUT OFF THIS TIME I WAS COMPLETELY IN HEAD ON LANE WHEN I WAS ABLE TO STEER IT BACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176498February 12, 2019
AIR BAGS, ELECTRICAL SYSTEM:WIRING
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO FRONTIER DODGE CHRYSLER JEEP (5801 SPUR 327, LUBBOCK, TX) WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL WIRES WERE FRAYED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176509February 12, 2019
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE, TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 35 MPH, THE TRACTION CONTROL SYSTEM WARNING INDICATOR ILLUMINATED AND THE VEHICLE LOST ACCELERATION. THE VEHICLE WAS TAKEN TO VOLLMER MOTOR SALES (2249 3RD AVE, NEW BRIGHTON, PA 15066) WHERE IT WAS DIAGNOSED THAT THE CLOCKSPRING FAILED AND NEEDED REPLACEMENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 155,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176535February 12, 2019
UNKNOWN OR OTHER
WHILE DRIVING A BURNT PLASTIC SMELL WAS PRESENT. WAS UNSURE IF THE SMELL WAS COMING FROM INSIDE OR OUTSIDE THE VEHICLE. PARKED VEHICLE, TURNED OFF IGNITION, LEFT VEHICLE OUT OF SIGHT FOR AN ESTIMATED 5 MINUTES, VEHICLE WAS STATIONARY FOR THE REST OF INCIDENT. UPON RETURN TO THE VEHICLE THE REAR CARGO AREA WAS FILLING WITH SMOKE. SMOKE APPEARED TO BE GENERATING FROM THE REAR DRIVER SIDE CARGO AREA, BEHIND THE 3RD ROW SEATS. ENTERED VEHICLE, REMOVED PERSONAL ITEMS, ATTEMPTED TO OPEN REAR CARGO HATCH AND HATCH WOULD NOT OPEN. AT THIS POINT THE SMOKE HAD COMPLETELY FILLED THE INTERIOR CABIN AND FLAMES ENGULFED THE VEHICLE. THE INTERIOR WAS COMPLETELY BURNED UP.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11176196February 11, 2019
STEERING, SUSPENSION, WHEELS
BAD STRUTS BAD BRAKES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176273February 11, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO START AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO WILDE CHRYSLER JEEP DODGE RAM (LOCATED AT SOUTH STREET, 1710 WI-164, WAUKESHA, WI 53186, (262) 544-5400) WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 136,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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