Dodge Durango Complaints

312 consumer complaints on file.

#11627838November 28, 2024
ELECTRICAL SYSTEM, POWER TRAIN, VISIBILITY/WIPER
That slow speeds when you back up or pull forward and the wheels hit a little bit of resistance, everything goes off on the vehicle, wipers do not work, says the adaptive traction control needs service, it says emergency braking service goes out, turn signals do not work, we have been to Dodge. They say they know about this, but there’s no recalls and they tell us they cannot fix it unless it has an active code and as soon as you cut it off, apparently it’s not an active code, although they’re still stored in the system we have a video of showing what happens when it does it Sometimes when we just start the car, it will not even go into gear and every hazard light pops up on the dashboard, again wipers will not work, will not go into gear says the traction control is not working. Breaking system is not working, etc.. I tried uploading the video, but it will not allow a video upload While traveling at speed, the speedometer says you’re running 0 mph, you can’t even tell how fast you’re going
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627774November 27, 2024
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Drive lights on driver side always stop working or work improperly, after looking into it I see its such a common complaint and always on drivers side, dodge refuses to look into it although it cant be a coincidence that its always on Durangos and always on the driver side exact same light. Theres was no warning lights on dash and fuses are good.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626795November 22, 2024
BACK OVER PREVENTION
The contact owns a 2022 Dodge Durango. The contact stated while driving at an undisclosed speed or while parked, the instrument panel intermittently became darkened. The contact received notification of NHTSA Campaign Number: 24V436000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 35,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626739November 21, 2024
EXTERIOR LIGHTING
Dodge Durango Daylight rear led strip lights went out on driver side. We have only had the car for 2 years and we have under 30,000 miles. This could be a safety hazard. This can cause an accidents and should be fixed by the manufacturers. This is not a simple fix that the owner can do on its own. The owner would have removed the whole bumper to replace the whole light fixture. This can damage the car even more if the owner is not a properly trained mechanic. Also reviewing forums online and I see a lot of 2021 up new dodge Durango model are having the same issue and it's costing the owner $1000 plus to repair it at the dealership. That is outrageous and is not fair to the owner. Please please make this a recall. Thank you for taking the time out to review my concerns.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626288November 19, 2024
BACK OVER PREVENTION
The contact owns a 2021 Dodge Durango. The contact received notification of NHTSA Campaign Number: 24V436000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626277November 19, 2024
EXTERIOR LIGHTING
Daytime running LED does not work and headlight is not properly lit in the dark. Headlight assembly is not covered by extended warranty.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11626231November 19, 2024
BACK OVER PREVENTION
The contact owns a 2022 Dodge Durango. The contact received notification of NHTSA Campaign Number: 24V436000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625742November 17, 2024
EXTERIOR LIGHTING
The drivers side daytime running lamps no longer work. This feature is supposed to allow other drivers to see me during the day when headlights are not needed to see. I have checked the fuse and it is good. I also toggled the option off and back on in settings. Passenger side works but not the drivers. This part has to be faulty since everyone on the dodge forums state that only the drivers side on their vehicle quit working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623297November 2, 2024
ENGINE
I noticed this morning when approaching the car that there was an oil spot under the car. I checked the oil and it is two courts low. There is oil puddled on the frame rails under the coolant reservoir. When I took the coolant cap off, there's nothing but oil in the tank. We have yet to have the car towed and inspected by a certified mechanic. The car drove normal and was within normal operating range when parked. Car has been serviced by a local certified shop at all intervals.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621705October 24, 2024
ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR, POWER TRAIN
The contact owns a 2021 Dodge Durango. The contact stated while driving approximately 70 MPH, the vehicle lost motive power. Several unknown warning lights were illuminated, and an alarm sounded. The contact was able to pull to the side of the road. The contact turned off and restarted the vehicle. The contact stated that while attempting to shift from park(P) to drive(D), the gear shifter became stuck in park(P). The vehicle was towed to the dealer; however, the failure could not be duplicated. The contact stated that the vehicle operated as needed after a while. The contact stated that the failure recurred several times while driving. The vehicle was towed to Newnan Peachtree Chrysler Dodge Jeep Ram (53 Hollz Pkwy, Newnan, GA 30265); however, the failure could not be duplicated. The vehicle was then towed to John Thornton Chevrolet (1971 Thornton Rd, Lithia Springs, GA 30122). The check engine warning light and an unknown warning light were illuminated. The dealer diagnosed that bank #1 camshaft position actuator two (2) and the CAN BUS communication outline had failed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621130October 21, 2024
EXTERIOR LIGHTING
LF DRL not working only on this side. Vehicle was taken to dealership, I have an extended warranty but was told this was not covered. There are 4 other Durangos in my town with the same problem. I have also been online and found numerous forums with other people having the same issue. I would like have this noted so that Dodge can acknowledge this issue and fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621045October 21, 2024
POWER TRAIN, ENGINE, FUEL/PROPULSION SYSTEM
A sudden loss of drive power. When the car start to drive the engine show a loss of power in a stop light, stop sign or during the day when I press the gasoline pedal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619965October 15, 2024
EXTERIOR LIGHTING
Drivers side LED running light died - this issue has been all over the internet on 2021 Durango SXT Plus, and other Durango vehicles with LED bulbs. Bulbs themselves cannot be replaced - the entire housing must be, and the price is extreme for the product. This is a Dodge safety issue, not a personal one!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619620October 14, 2024
UNKNOWN OR OTHER
ABS module and Traction control lights have come on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616347September 25, 2024
BACK OVER PREVENTION
The contact owns a 2022 Dodge Durango. The contact received notification of NHTSA Campaign Number: 24V436000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616194September 24, 2024
BACK OVER PREVENTION
The contact owns a 2021 Dodge Durango. The contact received notification of NHTSA Campaign Number: 24V436000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615748September 21, 2024
UNKNOWN OR OTHER
Went to the Chrysler Dodge Jeep Ram dealership in Lawrenceburg, IN last year and was told that spoiler failed a recall inspection and needed to be replaced. Unfortunately, spoilers were on back order and would take several months to get in. A month or so later, my local body shop took my Dodge Durango to the Dodge dealership in Batesville, IN for repairs after someone ran into my vehicle while it was parked in a parking lot. The Batesville dealership did another inspection for the spoiler recall and cleared the inspection stating that the spoiler passed inspection. So now I have one dealership (Lawrenceburg, IN) saying that there is a "gap" and that the spoiler in fact needs replaced, but that they can't fix it because they will not be reimbursed by Chrysler since the recall for my Durango has been "cleared" by the Batesville, IN Dodge dealership. After contacting the second dealership, they still claim that the spoiler is fine and refuse to fix it either. I admit, I don't know what I am looking for, but I also see a gap between the spoiler and where it is attached to the vehicle. It also seems to be loose. So, my question is, what exactly is the spoiler recall on 2021 Dodge Durango's? Should I be concerned that it's not getting fixed? Most importantly, who will be responsible if this thing comes off and injurers someone driving behind me?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615332September 19, 2024
ELECTRICAL SYSTEM, LANE DEPARTURE: ASSIST, BACK OVER PREVENTION: WARNINGS
All electrical systems are periodically malfunctioning. This includes power windows, door locks, lane assist, heating and cooling/climate controls, heated steering wheel, screen displays, radio controls, steering wheel controls, shifter, etc. all of these things will turn on and off by themselves while driving. Lane assist has frequently turned on and off while driving and jerks the steering wheel. Park assist turns on and off while driving. The vehicle does not always turn off with the push button stop and has to be attempted several times. I have been locked inside my vehicle because the electric locks will not release without several attempts. Power windows frequently do not work. Back hatch frequently will not release, leaving the back of the vehicle inaccessible. It has shifted into neutral by itself while driving requiring me to pull to the side of the road and physically move the shifter back and forth. It was taken to the dealership where they stated there were so many error codes they could not clear them all. I am currently waiting on an electrical wiring part that they say will fix it because they’ve “seen this before”. It is 1000 miles beyond the basic warrantee and my purchased extended warrantee will not cover the $700 repair because it is considered normal corrosion wear. It is really not safe to drive and it has taken weeks for the dealership to address the issue, waiting on an ordered part that may fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615052September 17, 2024
BACK OVER PREVENTION
The contact owns a 2021 Dodge Durango. The contact received notification of NHTSA Campaign Number: 24V436000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614664September 15, 2024
EXTERIOR LIGHTING
The daytime running light on the drivers side went out mind you the car only has 65000 miles on it and appears to be an ongoing issue with this vehicle upon research.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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