Chrysler Town and Country Complaints

13,570 consumer complaints on file.

#11341716July 27, 2020
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
MY 2006 CHRYSLER TOWN AND COUNTRY HAS 160,000 AND REVERSE DOESN'T WORK I'M REALLY TIRED OF THESE CAR TRANSMISSION FAILURE SO EXPENSIVE TO FIX
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341516July 26, 2020
STRUCTURE:BODY
THE SLIDING DOOR ON THE DRIVER'S SIDE WILL SOMETIMES START OPENING AND CLOSING, AS IF IT IS ATTEMPTING TO RE-LATCH. THIS HAS HAPPENED WHEN THE CAR WAS IN MOTION AND HAD TRAVELED OVER A BUMP. THIS HAS ALSO HAPPENED WHEN THE DOOR IS CLOSING BUT DOES NOT SEEM TO BE ABLE TO LATCH PROPERLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341544July 26, 2020
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
2010 CHRYSLER TOWN AND COUNTRY WILL CLICK ONCE, BUT WILL NOT TURN OVER. THIS ISSUE TYPICALLY HAPPENS WHEN THE VEHICLE HAS BEEN RUNNING FOR A WHILE, AND THE ENGINE IS HOT, OR DURING HOTTER MONTHS. THIS CAUSES CAR TO NOT TURN ON WHEN HOT, NOT OVER HEATED, JUST HOT. THIS HAS BEEN NOTED ON MANY OTHER WEBSITES FOR THIS SAME YEAR AND PEOPLE BELIEVE IT HAS SOMETHING TO DO WITH THE TRANSMISSION SENSOR NOT KNOWING IF THE CAR IS IN PARK OR DRIVE. THIS HAS HAPPENED TO OTHER YEARS CAUSING VEHICLE TO SLIP INTO OTHER GEARS. THIS COULD BE CONSIDERED DANGEROUS. THIS HAS BEEN OCCURRING ON VEHICLE SINCE THREE MONTHS AFTER PURCHASE FROM DEALER WITH NO CHECK ENGINE LIGHTS COMING ON OR ANY RUNNING ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341259July 24, 2020
SEATS
I WAS DRIVING ON A SIDE STREET AT APPROXIMATELY 20MPH WHEN A VERY LOUD NOISE AND IMPACT TO THE BACK OF MY HEAD HAPPENED. I SWERVED AND SLAMMED THE BRAKES. AFTER I WAS STOPPED, I PUT THE VEHICLE IN PARK TO INVESTIGATE THE SITUATION. MY AHR (ACTIVE HEAD REST) HAD SPONTANEOUSLY DEPLOYED. I WAS NOT IN AN ACCIDENT. THE DEPLOYMENT STRUCK THE BACK OF MY HEAD WITH SUCH FORCE THAT IT SENT ME FORWARD. I INSTANTLY GOT A HEADACHE AND LASTED FOR 3 DAYS.*DT CONSUMER STATED HER HEAD "POPS" IF SHE IS STILL FOR A LONG PERIOD OF TIME AND MOVE FORWARD/DOWN.*JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11341272July 24, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM
IT TURNS OFF WHEN I'M ON THE ROAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341274July 24, 2020
ENGINE
INTERMITTENTLY, WHILE I'M DRIVING OR EVEN IN PARK SOMETIMES, MY VAN WILL SHUT OFF. SOMETIMES IT WILL TURN BACK ON (ON ITS OWN) OR I HAVE TO CRANK THE ENGINE BACK ON, EITHER BY PUTTING IT IN PARK AND TURNING KEY OVER OR PUTTING MY VEHICLE IN NEUTRAL AND TURNING IT BACK ON THAT WAY. IT'S HAPPENED IN MULTIPLE PLACES, MULTIPLE TIMES - WHILE STATIONARY, DRIVING ON CITY STREET OR DRIVING 70 MPH ON THE INTERSTATE. IT IS VERY UNSAFE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341313July 24, 2020
ELECTRONIC STABILITY CONTROL (ESC)
LOUD BUZZING NOISE COMING FROM PASSENGER SIDE SLIDING DOOR WHEN WE LOCK OR UNLOCK ANY OF THE DOORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341033July 23, 2020
ENGINE
WAS ON MY WAY TO WORK AND WHEN I HAD STOPPED AT A STOP SIGN THE ENGINE SHUT OFF. I HAD NOT TOUCHED ANY BUTTON OR ANYTHING ELSE. IF THIS WERE TO HAPPEN WHILE SOMEONE WAS DRIVING IT WOULD BE A VERY BIG ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341046July 23, 2020
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
WHEN WE ARE DRIVING ON STREETS, THE POWER SHUTS OFF. I CAN BARELY PULL OVER SINCE THE POWER STEERING SHUTS OFF. THERE IS NO LIGHTS OR ANYTHING. CAR MUST BE SHUT OFF AND TURNED BACK ON TO FIX THE PROBLEM. I HAVE 2 CHILDREN UNDER 2 AND I AM SO WORRIED ABOUT GETTING REAR ENDED. LUCKILY IT'S NEVER HAPPENED ON A HIGHWAY. THE DEALERSHIP BASICALLY SAID IT'S NOT THEIR PROBLEM. MECHANICS CANT FIGURE OUT WHY IT SHUTS OFF . IT ONLY HAPPENED ONCE WHEN WE BOUGHT IT IN THE FALL. NOW THAT ITS WARM IT HAPPENS A LOT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340953July 22, 2020
ENGINE
AIR CONDITIONING BLOWING HOT AIR. DEFECTIVE PARTS ARE LOCATED IN REAR ON DRIVERS SIDE. COST TO REPAIR FROM $1 -4800
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340561July 21, 2020
SEATS, UNKNOWN OR OTHER
DRIVER SEAT HEATING MECHANISM DOES NOT WORK. RIGHT SLIDING DOOR ACTUATOR BUZZES LOUDLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340601July 21, 2020
SEATS
THE HEADREST ACTIVE RESTRAINT SYSTEM DEPLOYED WHILE SITTING IN OUR DRIVEWAY. THE PLASTIC PIECE THAT HOLDS THE PIN BROKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340652July 21, 2020
ELECTRICAL SYSTEM
THE VAN HAS REPEATEDLY SHUT DOWN WHILE DRIVING.THIS SEEMS TO EXACTLY MATCH THE EXISTING RECALL 11V139000, BUT MY VIN IS NOT COVERED. THIS HAS HAPPENED TWICE WHILE IN MOTION WITH MY FAMILY IN THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340690July 21, 2020
POWER TRAIN
DRIVING MY DAUGHTER TO SOCCER PRACTICE, MY VEHICLE SUDDENLY LOST POWER, AS I TURNED INTO A PARK ENTRANCE AND CAME TO A COMPLETE STOP BEHIND OTHER CARS WAITING TO PARK. (PLEASE NOTE THAT MOMENTS BEFORE I WAS DRIVING ON CITY STREETS AND HIGHWAY). AFTER COMING TO A COMPLETE STOP, WHEN I PRESSED THE GAS PEDAL THE CAR WOULD SPUTTER AND JERK BUT DID NOT MOVE FORWARD. I WAS ALMOST REAR ENDED. VAN WOULD NOT MOVE. I WAS IN A STOP AND START SITUATION IN THE PARKING AREA OF A PARK. UPON LEAVING THE PARK, I TRIED TO DRIVE BUT THE VAN BUT IT WOULD NOT MOVE FORWARD. I HAD THE VAN TOWED HOME. THE CAR WAS EVALUATED BY A CERTIFIED CHRYSLER TECHNICIAN WHO INFORMED ME THAT I NEEDED A NEW HYDAULIC TRANSMISSIION PUMP, CONSISTENT WITH A RECALL ON MY YEAR, MAKE AND MODEL. HOWEVER AFTER FURTHER INVESTIGATION I WAS TOLD THAT MY VEHICLE DID NOT QUALIFY FOR REPAIRS UNDER RECALL S44 AS MY VIN NUMBER WAS NOT RECALLED. PLEASE INCLUDE MY VIN IN THIS RECALL. THE VEHICLE IS CURRENTLY BEING HELD AT THE CHRYSLER DEALERSHIP IN LAWRENCEVILLE, GA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340712July 21, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO HAYES CHRYSLER DODGE JEEP RAM OF LAWRENCEVILLE (719 DULUTH HWY #120, LAWRENCEVILLE, GA 30046) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION PUMP FAILED, WHICH CAUSED METAL SHAVINGS AND DEBRIS FROM THE CLUTCH PLATES TO COVER THE INSIDE OF THE TRANSMISSION. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REBUILT OR REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340343July 20, 2020
ENGINE
THE VAN SHUTS DOWN DURING SPEEDS BETWEEN 35-40 MPH. THERE ARE NO WARNING OR CHECK ENGINE LIGHTS, JUST THE TRACTION LIGHT COMES ON AND THE RPM GAUGE GOES TO ZERO. WHEN THE ENGINE SHUT DOWN THERE IS NO POWER STEERING OR POWER BRAKES. TODAY WHEN THE VAN SHUT OFF I WAS ABLE TO SHIFT THE VEHICLE INTO NEUTRAL, AND START IT, BUT 20 SECONDS LATER IT SHUT DOWN AGAIN. I ATTEMPTED ONE MORE TIME AND IT STARTED. I QUICKLY SHIFTED INTO DRIVE TO AVOID BEING STRUCK BY ANOTHER VEHICLE. THE VAN HAS 165,000 MILES. THIS STARTED HAPPENING ABOUT 2 WEEKS AGO AND IS INTERMITTENT. MY WIFE AND KIDS AREN'T ABLE TO DRIVE THIS VAN DUE TO THIS SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340212July 19, 2020
SEATS
NOTICED PASSANGER HEADREST HAD DEPLOYED ONE DAY. PLASTIC EARS THAT HOLD LATCH PIN IN PLACE HAD BROKEN. VEHICLE WAS STATIONARY, NO INJURIES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340007July 17, 2020
ENGINE
A FEW WEEKS AFTER GETTING MY OIL CHANGED I WAS DRIVING WHEN THE CHECK ENGINE LIGHT CAME ON. I TOOK IT TO AUTO ZONE AND RAN A DIAGNOSTIC ON THE VEHICLE. THE RESULT WAS A CODE P0520 WHICH INDICATES A FAULT IN THE ENGINE OIL PRESSURE SENSOR/SWITCH ELECTRICAL CIRCUIT FOR A PREDETERMINED PERIOD OF TIME. MOST LIKELY SOLUTION IS TO REPLACE THE OIL PRESSURE SWITCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340022July 17, 2020
AIR BAGS
I WAS DRIVING AT 45 MPH WITH MY ADULT DAUGHTER IN THE PASSENGER SEAT. SHE HAD HER SEAT BELT ON AND WITHOUT ANY WARNING, COLLISION OR TURNING MOTION THE PASSENGER SEAT HEADREST EXPLODED HITTING HER IN THE HEAD. BECAUSE OF THE SAFETY OF MY FUTURE PASSENGERS I SECURED AN APPOINTMENT AT GALEANA CHRYSLER DEALERSHIP IN FORT MYERS, FLORIDA. ON 3/11/20 I PURCHASED A NEW HEADREST AT A COST OF $683.73 AND HAD IT INSTALLED ON 3/25/20 FOR AN ADDITIONAL COST OF $155.28. AT MY ORIGINAL VISIT TO THE DEALERSHIP ON 3/11/20 I CALLED THE CHRYSLER REIMBURSEMENT CENTER (TALKED TO MEGAN) AND SHE SAID THE COST WOULD BE PAID BY CHRYSLER DUE TO THE SAFETY ISSUE. ON 6/22/20 WE RECEIVED OUR REJECTION FOR REIMBURSEMENT FROM MOI A REIMBURSEMENT SPECIALIST AT CHRYSLER. OUR CASE NUMBERS AT CHRYSLER WERE 75899352 AND 76536023 . TWO CASE NUMBERS WERE ASSIGNED BECAUSE THEY LOST THE FIRST ONE. MY FIRST CONCERN IS THE SAFETY OF MY PASSENGERS AND MYSELF. THIS WAS NOT COSMETIC BUT A SAFETY ISSUE THAT SHOULD BE THE RESPONSIBILITY OF CHRYSLER. THANKING YOU IN ADVANCE FOR YOUR ASSISTANCE IN THIS MATTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339885July 17, 2020
SEATS
I WAS DRIVING DOWN A CITY STREET AND THE DRIVER'S SIDE HEADREST SPONTANEOUSLY DEPLOYED FORCING MY NECK AND HEAD FORWARD CAUSING WHIPLASH,HEADACHES AND NECK PAIN. I THOUGHT SOMETHING EXPLODED IN THE BACK OF MY VAN.*DT CONSUMER STATED LOCAL DEALER WAS CONTACTED BUT WERE OF NO HELP.*JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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