Chrysler Town and Country Complaints

13,570 consumer complaints on file.

#714861November 16, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
AFTER THE WINDSHIELD WIPER PIVOT SHAFT FAILED I CONTACTED CHRYSLER AND WAS TOLD A RECALL WAS COMING IN SEPT. 99. I HAD THE WIPERS FIXED AND WAITED FOR A RECALL SLIP THAT NEVER CAME. I CONTACTED CHRYSLER AGAIN ON NOV. 16, 1999 AND WAS TOLD MY VAN WASN'T INCLUDED IN THE RECALL EVEN THOUGH THE RECALL WAS FOR THE EXACT PARTS THAT FAILED ON MY VEHICLE. AT THE TIME OF THE FAILURE WE WERE APPROX. 75 MI. FROM HOME DRIVING IN A RAIN STORM WITH MY WHOLE FAMILY IN THE VAN. THIS RESULTED IN A VERY DANGEROUS SITUATION AS VISION WAS REDUCED TO NOTHING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#714845November 16, 1999
UNKNOWN OR OTHER
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#714814November 15, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, STRUCTURE:BODY:DOOR
SUBJECT VEHICLE INVOLVED IN SIDE IMPACT ACCIDENT. SUBJECT VEHICLE PULLED AWAY FROM A STOP SIGN AND WAS BROAD SIDED BY ONCOMING FULL-SIZE VAN. SUBJECT VEHICLE IMMEDIATELY BURST INTO FLAMES (PER WITNESS STATEMENTS). DRIVER AND PASSENGER WERE BOTH UNCONSCIOUS. BYSTANDERS WERE UNABLE TO GET EITHER OUT OF BURNING VEHICLE DUE TO DOORS BEING LOCKED (AUTO DOOR LOCKING MECHANISM) AND WERE UNABLE TO BREAK WINDOWS OUT BEFORE VEHICLE WAS FULLY ENGULFED. *AK
Crash:
Yes
Fire:
Yes
Injuries:
2
Deaths:
2
#714821November 15, 1999
STEERING:HYDRAULIC POWER ASSIST SYSTEM
COMPLETE LOSS OF POWER STEERING WHEN DRIVING THROUGH THE SMALLEST OF WATER PUDDLES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#852760November 10, 1999
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
WHILE THE VEHICLE WAS IN PARK GASOLINE LEAK OUT OF THE TANK, WHICH HAD A LEAKAGE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#714454November 8, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, VISIBILITY:WINDSHIELD WIPER/WASHER, UNKNOWN OR OTHER
ENGINE FAILED ON INTERSTATE WHILE TRAVELING AT 70 MPH. PROBLEM IS INTERMITTENT. DEALERS HAVE NOT BEEN ABLE TO CORRECT PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#549318November 1, 1999
SUSPENSION
FAULTY SUSPENSION SYSTEM IS CAUSING THE FRONT END OF THE VEHICLE TO WOBBLE WHILE DRIVING, REPAIRS DID NOT REMEDY PROBLEMS. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#851934October 27, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ONGOING / INTERMITTENT PROBLEM WITH BRAKE SYSTEM: WHENEVER BRAKES ARE APPLIED VEHICLE EXPERIENCES EXTENDED STOPPING DISTANCE BECAUSE PEDAL APPEARS HARD WHEN APPLIED. DEALER NOTIFIED, AND INFORMED CONSUMER THAT NOTHING COULD BE FOUND. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#851991October 27, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ON-GOING / INTERMITTENT PROBLEM WITH BRAKE SYSTEM WORKING ERRATICALLY; WHEN BRAKES ARE APPLIED THE PEDAL WOULD BE HARD, WHICH CAUSED EXTENDED STOPPING DISTANCE. CONSUMER WOULD PLACE GEAR INTO NEUTRAL AND APPLIED BRAKES TO GET VEHICLE TO STOP. DEALER NOTIFIED AND INFORMED THAT NOTHING COULD BE FOUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#549203October 26, 1999
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
TRANSMISSION GEAR SELECTOR WAS ABLE TO BE ENGAGED BY CHILD AND VEHICLE ROLLED, KEYS WERE IN THE IGNITION AND CHILD TURN SELECTOR WITHOUT ENGAGING BRAKE. MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#549234October 26, 1999
POWER TRAIN
TRANSMISSION FAILED. MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#549237October 26, 1999
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
THE JACK EXTENSION THAT CAME WITH AN ACCESSORY (MOLDED RUNNING BOARD) IS NOT ADEQUATE FOR VEHICLE, WHEN IN USE THE EXTENSION TILTS OUT OF PLACE MAKING THE JACK VERY UNSTABLE. MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#713823October 25, 1999
PARKING BRAKE:CONVENTIONAL:MECHANICAL:LINKAGE AND CABLE
PARKING BRAKE RELEASE CABLE BROKE AND HANDLE FELL INTO DRIVERS HAND. CABLE APPEARS TO BE ALUMINIUM OR POOR QUALITY STEEL. BRAKE SYSTEM STAYED IN ENGAGED POSITION. NO MANUAL RELEASE LEVER IS BUILT INTO THE PARKING BRAKE SYSTEM. . HAD TO DIS-ASSEMBLE THE DASH TO GAIN ACCESS TO RELEASE THE BRAKE RATCHETT. RATCHETT LOCK WAS RELEASED USING A LONG SCREW DRIVER. THIS COULD BE DANGEROUS IF FAILURE HAD OCCURED ON A STREET OR HIWAY. MY WIFE WAS IN A PARKING LOT. THIS CONDITION WAS REPAIRED BY THE DEALER AND COVERED BY WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#713771October 24, 1999
TIRES
LETTER TO FOLLOW, BASICALLY STEERING WHEEL WOBBLES AT 30 MPH, CHRYSLER SAYS IT MICHELINS TIRES, MICHELIN SAYS ITS CHRYSLERS SUSPENSION, EITHER WAY THE VAN STEERING WOBBLES AT 30 MPH, SHAKES STRONGLY WHEN BRAKING FROM SAY 70 TO 50 MPH ALMOST AS IF THE ANTILOCK BRAKES WERE ON, MICHELIN CLAIMS THE TIRES SAFE EVEN WITH THE WOBBLE, I DON'T SEE HOW THAT COULD BE ON AN ICY MICHIGAN ROAD IN THE WINTER.( DOT NUMBER: TIRE SIZE: 215/65R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#549156October 22, 1999
AIR BAGS
AIR BAG LIGHT ILLUMINATED DUE TO FAILURE OF THE CLOCK SPRING ON TWO OCCASIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#549147October 21, 1999
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
GAS GAUGE DOES NOT READ CORRECTLY, SEVERAL REPAIR ATTEMPTS, HOWEVER CONTINUES TO FAIL, GAS FUMES ENTER THE VEHICLE ALSO. MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#851428October 21, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
THE RECALL REMEDY ONLY TEMPORARILY CORRECTED THE PROBLEM , RECALL NUMBER 96V099000. THE BRAKE ACTUATOR MALFUNCTIONED WHICH WAS NOT COVERED IN THE RECALL EXTENDED WARRANTY. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#851194October 20, 1999
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
THERE IS A GAS LEAKAGE WHEN FILLING UP THE VEHICLE FROM THE BOTTOM OF THE TANK WHERE THE FILLER MEETS THE TANK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#851218October 20, 1999
SEATS:FRONT ASSEMBLY:POWER ADJUST
DRIVER'S SIDE POWER SEAT MOTOR BROKE AWAY FROM THE BRACKET, CAUSING THE SEAT TO BE INOPERABLE. DEALER HAS INSPECTED THE VEHICLE, AND MANUFCTURER HAS BEEN NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#851299October 20, 1999
SUSPENSION:FRONT
WHEN DRIVING VEHICLE AT LOW SPEEDS, IT WOULD WOBBLE. BEEN TO DEALER & WAS INFORMED THE TIRES NEEDED CHANGING. THE TIRE CO. CLAIMED MANUFACTURER AT FAULT DUE TO AXLE PROBLEM ON VEHICLE. AT SPEEDS, NO WOBBLING. THE PROBLEM IS GETTING WORSE. EACH MANUFACTURER BLAMING THE OTHER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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