Chrysler Town and Country Complaints

13,570 consumer complaints on file.

#715789December 8, 1999
FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#715792December 8, 1999
AIR BAGS
THE AIRBAG LIGHT ON DASH CAME ON. TOOK TO DEALER FOR ESTIMATED REPAIR COST. EXPECTED IT TO BE REPAIRED FREE, SINCE THIS IS A NON-MAINTENANCE ITEM. THE VAN IS LESS THAN FOUR YEARS OLD, BUT IS OUT OF MANUFACTURE'S WARRANTY DUE TO MILEAGE. EXPECTED THIS TO BE COVERED. DEALER SAID THAT THE COST WOULD BE $75 DOLLARS TO FIND THE PROBLEM WHICH WE AGREED. THEN SAID IT WOULD COST $300 TO REPAIR, BUT THE $75 WOULD BE CREDITED TO THE REPAIR & WE WOULD ONLY NEED TO PAY AN ADDITIONAL $225 IF WE REPAIRED IT WITHIN A REASONABLE TIME. THE DEALER WAS FITZGERALD DODGE IN FREDERICK, MD, WHICH IS THE SAME FAMILY OF DEALERSHIPS I BOUGHT IT FROM (FITZGERALD'S LAKEFOREST CHRYSLER/PLYMOUTH IN GAITHERSBURG, MD). MY QUESTION SHOULDN'T THEY REPAIR THIS FREE SINCE THE VAN IS LESS THAN FOUR YEARS OLD, NEVER IN AN ACCIDENT AND THE AIR BAG HAS NEVER BEEN DEPLOYED? PLEASE CONTACT ME AS SOON AS POSSIBLE. I WANT THIS CORRECTED BECAUSE MY WIFE AND FAMILY ARE ON THE ROAD DAILY IN THIS VAN AND I FEAR FOR THEIR SAFETY WITHOUT THE AIR BAG(S) WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#853822December 7, 1999
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
AIRBAG SENSOR LIGHT ILLUMINATES WHILE VEHICLE IS IN MOTION. DEALER AND MANUFACTURER HAVE BEEN NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#549829December 6, 1999
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
FUEL GAUGE SENDING UNIT FAILED CAUSING ENGINE TO STOP EVEN THOUGH GAS WAS IN THE TANK. MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#715700December 6, 1999
STEERING:HYDRAULIC POWER ASSIST SYSTEM
STEERING COMPLETELY LOCKS UP, LOW SPEEDS IN A TURN... LOST USE OF BREAKS AT SAME TIME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#853651December 3, 1999
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
TOO MUCH WEIGHT IN THE FUEL TANK CAUSED FUEL TANK TO WARP AND FUMES TO ENTER INTO VEHICLE. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#715580December 3, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILED LOCKING INTO LIMP IN MODE DESTROYING THE TRANSMISSION. LEFT ME STRANDED ON THE INTERSTATE ON A HOLIDAY WEEK. ALMOST WAS HIT AS LOST POWER IN INTERSTATE TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#715530December 2, 1999
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
THE FUEL TANK SENSER IS NOT OPERATING CORRECTLY. I EXPERIENCED SYMPTOMS THAT SUGGESTED I HAD RUN OUT OF GAS WITH THE GAS GAUGE READING 1/4 TANK AND THE DISTANCE TO EMPTY READING ON THE INTERNAL COMPUTER AT 76 MILES. I PULLED INTO A GAS STATION AND WAS ABLE TO PUT IN 20.5 GALLONS OF GAS. THE TANK CAPACITY IS LISTED AT 20 GALLONS. I MONITORED THE GAS CONSUMPTION OVER THE NEXT TANK. I DROVE 330 MILES AND THE GAUGE READ BETWEEN 1/4 AND 3/8 OF A TANK AND THE DISTANCE TO EMPTY READING WAS 106 MILES. I WAS ABLE TO PUT IN 17.7 GALLONS WHICH INDICATES ABOUT 2.3 GALLONS WERE REMAINING IN THE TANK. THAT IS NO WHERE NEAR 1/4 OR 3/8 OF A TANK. I UNDERSTAND THAT SOME 1996 JEEPS WERE RECALLED FOR A SIMILAR DEFECT. IT MAY BE POSSIBLE THAT THE JEEP AND CHRYSLER PRODUCTS SHARE SOME OF THE SAME COMPONANTS. THIS IS THE THIRD GAS TANK THAT THE VAN HAS HAD. THE FIRST TANK WAS REPLACED DUE TO A FAULTY SENSOR WHICH ALWAYS SHOWED MUCH LESS GAS REMAINING THAN WAS ACTUALLY IN THE TANK. THAT TANK WAS REPLACED. THE NEXT TANK LEAKED AND ALSO WAS REPLACED. THE LATEST TANK NOW APPEARS TO SHOW MUCH MORE GAS REMAINING THAN IS ACTUALLY IN THE TANK. I HAVE INFORMED MY LOCAL CHRYSLER DEALER. THEY INSPECTED THE EXTERNAL WIRING OF THE SENSOR AND SAID IT LOOKED NORMAL. MY COMMENTS HAVE BEEN NOTED IN THE VEHICLE MAINTAINENCE RECORDS. HOWEVER, I WAS INFORMED THAT ANY SENSOR PROBLEM WILL REQUIRE DISASSEMBLY OF THE GAS TANK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#715545December 2, 1999
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM, VISIBILITY:WINDSHIELD WIPER/WASHER
OWNER PAID FOR BOTH REPAIRS. WAS TOLD BY REPAIRMAN ON 12/01/99 THAT WIPER SWITCH IS KNOWN TO BE FAULTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#549754November 30, 1999
VISIBILITY:WINDSHIELD, SEATS, SUSPENSION, POWER TRAIN:AUTOMATIC TRANSMISSION
REAR WINDOW CRACKED. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#783845November 30, 1999
FUEL SYSTEM, GASOLINE
AS THE CONSUMERS PULLED AWAY FROM A STOP SIGN THEY WERE BROAD SIDED BY ANOTHER VEHICLE, ACCORDING TO A WITNESS A FIRE STARTED UNDER THE VAN IMMEDIATELY RESULTING IN THE DEATH OF THE TWO OCCUPANTS. NLM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
2
#715371November 29, 1999
SERVICE BRAKES, AIR:ANTILOCK
SHORTLY AFTER GETTING THE VAN WE HAD IT IN THE SHOP FOR BRAKE SURGING, IN THE SHOP TWICE FOR THIS. THEN A COUPLE TIMES AFTER THAT DURING SERVICES WE COMPLAINED AGAIN. THEN AT SOME LOW MILEAGE OF ABOUT 26,000 WE HAD TO GET A COMPLETE BRAKE JOB, THEN AGAIN AT 50,??? . WHEN I ASKED THE SERVICE REP. IF THERE WAS A PROBLEM WITH THE ROTOR AND DRUMS HEATING UP AND WARPING AND HE SAID HE COULD NOT SAY. I BELIEVE THERE MAY HAVE BEEN INCOMPLETE TESTING OF THE COMPONENTS OR BELOW STANDARDS MATERIALS UTILIZED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#715396November 29, 1999
VEHICLE SPEED CONTROL
CRUISE CONTROL FAILS TO DISENGAGE WHEN BRAKE IS TAPPED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#853349November 24, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ON-GOING / INTERMITTENT PROBLEM WITH ENGINE STALLING. PROBLEM WOULD OCCUR WHILE DRIVING (SLOW OR HIGHWAY SPEED), DID NOT MATTER AT A STOP POSITION. PROBLEM OCCURRED ON FOUR OCCASIONS. DEALER NOTIFIED AND UNABLE TO CORRECT THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#851594November 23, 1999
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHILE ACCELERATING OFF A RAMP VEHICLE DIED. CONSUMER WAS IN THE MIDDLE OF FREEWAY. TOOK TO DEALER,AND DEALER SAID IT WAS FUEL PUMP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#853275November 23, 1999
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
ON AN INCLINE , WHEN THE FUEL TANK IS FULL, FUEL LEAKAGE IS PRESENT. A RECALL HAS BEEN ISSUED. HOWEVER THIS VEHICLE WAS NOT INCLUDED . RECALL 99V216000. DEALER AND MANUFACTURER HAVE BEEN NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#851588November 22, 1999
SEATS:FRONT ASSEMBLY:POWER ADJUST
WHILE DRIIVNG DRIVER PUT THE VAN IN PARK TO SET THE DRIVER'S SIDE VIEW MIRROR. WHEN HITTING THE REMOTE TO SAVE THE SETTING IN MEMORY, DRIVER'S SEAT MOVED ALL THE WAY FORWARD, PINNING THE DRIVER IN THE SEAT. THE VAN WAS TAKEN TO THE DEALERSHIP. IMPROPER VOLTAGE WAS FOUND IN THE VOLT SENSE CIRCUIT AND THE WIRING HARNESS WAS IMPROPERLY ROUTED. THE PROBLEM WAS CORRECTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#549643November 19, 1999
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN, STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, UNKNOWN OR OTHER, SUSPENSION:FRONT:SHOCK ABSORBER, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
ENGINE OVERHEATS DUE TO THE COOLING FAN RELAY FAILURE. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#853092November 18, 1999
STEERING:HYDRAULIC POWER ASSIST SYSTEM
EXPERIENCING PROBLEM WITH VEHICLE LOSING POWER STEERING WHENEVER IT GOES THROUGH A WATER PUDDLE. VEHICLE BEEN IN / OUT OF DEALER SHOP, AND VARIOUS PARTS HAVE BEEN REPLACED, BUT PROBLEM STILL OCCURRING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#853123November 18, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
MASTER CYLINDER TOTALLY FAILED WITHOUT WARNING WHICH COULD HAVECAUSED A CRASH. RECALL WAS ISSUED #96V215000 FOR SAME DEFECT, BUT THIS VEHICLE WAS NOT INCLUDED DUE TO VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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