Chrysler 200 Complaints

4,225 consumer complaints on file.

#10731006June 29, 2015
ELECTRICAL SYSTEM, ENGINE
I WAS PICKING UP MY BROTHER FROM THE STORE AND MY CAR TURNED ITSELF OFF. I THEN RESTARTED IT WHICH TOOK 3 TIMES AND IT FINALLY TURNED OVER AND STARTED. I THEN MADE IT ABOUT 15 MIN DOWN THE FREEWAY TO PICK UP MY DAUGHTER AND LEFT MY BROTHER IN THE RUNNING CAR ONLY TO RETURN TO THE CAR BEING OFF. I TRIED OVER 6 TIMES TO RESTART IT AND IT CHOKED THEN TOLD ME ENGINE WARMING TRY AGAIN LATER AND SHUT OFF. I THEN CALLED THE DEALERSHIP WHO THEN TOWED IT BACK. AFTER A WEEK OF HAVING IT THEY DECIDED IT WAS AN ELECTRICAL SHORT AND GAVE IT BACK, HOWEVER I DON'T THINK THEY FIXED IT BECAUSE ON 6/27/15 I HAD YET ANOTHER ISSUE WITH THE ELECTRICAL THAT CAUSE MY ENTIRE CENTER CONSOLE TO QUIT ON ME AND CONTINUE TO REBOOT ITSELF AND FREEZE ALL WHILE SHOWING THE BACKUP CAMERA SCREEN WHILE I WAS CLEARLY GOING FORWARD FOR MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731054June 29, 2015
EQUIPMENT ADAPTIVE/MOBILITY
I AM WRITING FOR THE FIRST TIME OF A DEAL WITH MY 2013 CHYSLER 200 BOUGHT IN 8/2013. THE GAS MILEAGE HAS BEEN TERRIBLE TO SAY THE LEAST. I WENT TO DO A TRADE IN FOR A 2015 AND WAS TOLD BY THE CAR DEALERSHIP CHRYSLER IN AVONDALE, AZ THAT THIS CAR DOES NOT HAVE A CERTAIN SERIAL NUMBER AND SO IS NOT TRADEABLE WITH CHRYSLER DUE TO A DROP IN BLUE BOOK VALUE SOON AFTER I PAID FULL PURCHASE PRICE AT THAT TIME OF $19,000. WITH ALL GAP INSURANCE ETC. I PAID $27,000 FOR THIS CAR. I WANT TO KNOW WHAT THE CAR HAS THAT THE GENERAL PUBLIC IS NOT AWARE OF AND DROPPED THE VALUE DOWN SO LOW IT IS NOT EVEN TRADEABLE OR BUY BACK VALUE IS SO LOW EVEN CHRYSLER WONT TAKE IT. I AM SO DISAPPOINTED IN THE SITUATION. I AM A FORD CAR PERSON AND I HAVE GIVEN CHRYSLER A CHANCE FOR THE LAST 8 EIGHT YEARS AND WAS HAPPY WITH CHRYSLER UP UNTIL THIS POINT WHERE I AM STUCK WITH A 2013 CAR THAT IS NOT TRADEABLE WITH THE VERY COMPANY THAT MADE IT. I DO NOT WANT TO LOSE MONEY NOR DOES THE BANK WHO LOANED ME THE MONEY FOR IT, WANT TO LOSE ON THE TRANSACTION OF THIS CAR. I WILL GO BACK TO BUYING FORDS ASAP IF THIS ISSUE IS NOT RESOLVED. I WANT THE MONEY PAID BACK FOR THIS 2013 CAR AND SENT TO THE BANK FOR PAYMENT. CHRYSLER CAN SEND ME A LETTER OF WHERE TO RETURN THIS CAR. THAT IS ONLY FAIR, SINCE IT IS NOT TRADEABLE AT ANY TIME WITH CHRYSLER. I WILL GO TO THE MEDIA HERE IN AZ IMMEDIATELY WITH THIS INFORMATION AND EXPECT A PHONE CALL FROM THE MEDIA. YOU MAY GIVE THIS E-MAIL TO THE COMPLAINT DEPARTMENT. I WANT TO HEAR FROM THE CHRYSLER PRESIDENT HIMSELF HOW CHRYSLER CAN DO THIS TO A LOYAL CUSTOMER. THIS IS CONSIDER A LEMON CAR AND CHRYSLER NEEDS TO DO SOMETHING ABOUT SELLING LEMONS IN THE WHOLE YEAR OF 2013.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10730797June 27, 2015
UNKNOWN OR OTHER
TODAY I DECIDED TO FILE A COMPLAINT BUT THIS HAS HAPPENED TO ME ON AT LEAST FOUR DIFFERENT OCCASSIONS. 1. I PULL OUT OF MY GARAGE 2. DRIVING APPROX 25FT OUT OF MY GARAGE I PLACE MY VEHICLE IN PARK 3 AFTER BEING IN PARK FOR LESS THEN A MINUTE 4 I PUT MY CAR IN DRIVE 5 IS WHERE THE PROBLEM COMES IN THE PARK BREAK ENGAGES IT SELF WITH NO ASSISTANT FROM ME! 6 CAUSING ME TO HAVE TO DISENGAGE IT WHEN THIS SHOULD NOT BE HAPPENING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730383June 25, 2015
ENGINE, EQUIPMENT ADAPTIVE/MOBILITY, SERVICE BRAKES
ENGINE IS REVVING HIGH, VEHICLE STALL ON THE HIGHWAY OVER FIVE TIMES, VEHICLE OVER HEATS, VEHICLE HAS A WINNING NOISE, VEHICLE TRANSMISSION JUMPS PLENTY OF TIME, VEHICLE REV, VEHICLE HAS SLOW ACCELERATION, VEHICLE HAS SLOW START UP, VEHICLE STEERING IS RATTLING.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10730384June 25, 2015
ENGINE, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
MY VEHICLE STALL ON I-95 AND WHEN TRYING TO GO OVER 45MPH, IT WON'T GO OVER 45MPH, THE VEHICLE OVERHEATS , CHECK ENGINE LIGHT IS ONE, FCW IS ON AND THROTTLE SERVICE LIGHT ALSO CAME ON. ENGINE REV HIGH WHEN TRYING TO GO OVER A CERTAIN SPEED. VEHICLE SOMETIMES DOESN'T START. VEHICLE IS GIVING ENGINE PROBLEM. SMOKE IS COMING OUT, VERY VERY VERY LOUD WHINING NOISE WHEN IN DRIVE GOING OVER 35MPH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730410June 25, 2015
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2015 CHRYSLER 200. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT HAD TO MANEUVER TO THE SHOULDER OF THE ROAD IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS RESTARTED AND OPERATED NORMALLY AFTER APPROXIMATELY FIVE MINUTES. THE DEALER COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V090000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. UPDATED 09/01/15*LJ UPDATED 10/30/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730267June 25, 2015
UNKNOWN OR OTHER
THIS DIDN'T HAPPEN TO ME BUT I DO OWN THE CAR NOW THAT IT HAPPENED TO. PASSENGER HEADREST AIRBAG DEPLOYED, DEALER DIDN'T WANT TO BUY A NEW ONE TO REPLACE IT SO THERE LOOKING FOR A JUNK YARD ONE. MY QUESTION IS THAT I WAS TOLD THIS WAS A LEASED VEHICLE IN OKLAHOMA WHY WASN'T THIS FIXED THERE?! IS IT A SAFETY HAZARD! ITS DESTRACTING AS IM LOOKING OR TRYING TO SEE OUT THE RD SIDE OF MY CAR TO CHANGE LANES. PLUS ITS JUST UGLY ALL SPLIT OPEN LIKE THAT. PLUS I ONLY GOT ONE KEYFOB FOR BEING A LEASE IT SURE WASN'T CARED FOR LIKE I THOUGHT. COULD THIS VEHICLE HAVE BEEN IN AN ACCIDENT DUE TO THE HEADREST EXPLODING? I ASKED BUT THEY SAID NO. HOW CAN I FIND OUT? .ANY INFO YOU CAN GIVE I WOULD APPRECIATE IT. SINCERELY, [XXX] [XXX] PS THE DATE OF INCIDENT IS WHEN I TEST DROVE THE CAR & NOTICED IT WAS ASKED FOR REPLACEMENT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726418June 21, 2015
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
PULLED OUT OF MY PARKING SPOT AND ENGINE STALLED AND SHUT OFF SAID TO PUT IN PARK AND IT STRUGGLED TO TURN OVER, THEN DROVE DOWN THE ROAD AND STALLED AGAIN HAPPENED ABOUT 6-7 TIMES ALREADY ALSO HAPPENED TO ME 3 TIMES WITHIN 5 MINS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726299June 19, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2012 CHRYSLER 200. WHILE DRIVING AT 45 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE CONTACT FELT THE PEDAL VIBRATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE PADS NEEDED TO BE REPLACED AND THE ROTORS NEEDED TO BE TURNED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726247June 19, 2015
AIR BAGS
TOOK MY CAR IN FOR AIRBAG SAFETY RECALL AND THE WORK WAS DONE.LATER MY AIRBAG LIGHT CAME ON AND I WAS TOLD THAT IT WAS UNRELATED TO THE RECALL BUT A DEFECTIVE CONNECTION FOR MY HEAD RESTRAINT AIRBAG WAS OUT AND IT WOULD COST $531 DOLLARD TO FIX.WHAT A COINCIDENCE.NOW MY HEADREST AIR BAG IS NON-FUNCTIONING AND THE LIGHT REMAINS ON.THIS HAPPENED AT JEEP CHRYSLER IN SAN LEANDRO,CA. ON MARINA BLVD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725690June 17, 2015
ENGINE, ELECTRICAL SYSTEM
I WAS DRIVING 70 MPH ON I-64 IN VA, THERE WAS A LITTLE BIT OF AN INCLINE AFTER LEAVING THE TUNNEL AND CROSSING THE BRIDGE , EVERY TIME I TRIED TO ACCELERATE THE CAR FELT AS IF I WAS SLAMMING ON THE BRAKES. IT STARTED TO DO IT CONSTANTLY AND EVENTUALLY THE CAR STARTING FLASHING ALL SORTS OF ERROR MESSAGES AND COMPLETELY LOCKING UP. I WAS IN THE PASSING LANE AND HAD TO SWERVE ONTO THE GRASS TO AVOID BEING REAR ENDED. UNFORTUNATELY THE BUTT OF THE VEHICLE WAS STILL PARTLY IN TRAFFIC AND I HAD TO WAIT UNTIL THE CAR DECIDED TO RESTART TO PULL THE REST OF THE WAY OFF OF THE ROAD. I WAITED SOME MORE TIME TO TRY AND DRIVE IT AGAIN, AT LEAST TO THE RIGHT SHOULDER. WHEN I STARTED IT AGAIN I WAS ABLE TO GET TO THE RIGHT BEFORE IT STARTED LOCKING UP AGAIN. AT THIS POINT WHEN I TRIED TO TURN THE CAR OFF, IT WOULD JUST SHAKE AND STAY IN RUN, SEVERAL TIMES IT DID THIS AND WOULDN'T LET ME SHUT THE CAR OFF. AFTER ABOUT 10 MINUTES I WAS ABLE TO SHUT IT OFF AND WAIT FOR TOWING TO COME. THE CAR IS CURRENTLY AT THE CHRYSLER DEALERSHIP FOR REPAIR. I HOPE CHRYSLER IS ABLE TO RESOLVE THE ISSUE BECAUSE I AM TERRIFIED TO DRIVE A VEHICLE THAT CHOOSES TO SHUT OFF WHENEVER IT WANTS TO....UPDATED 08/06/15 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725038June 12, 2015
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
FRIDAY: WHILE WIFE WAS DRIVING THE CAR SUDDENLY VIBRATED AND STALLED. THE VEHICLE INDICATED IT WAS STILL RUNNING EVEN THOUGH IT WAS OFF. WAS UNABLE TO SHUT OFF COMPLETELY FOR A FEW MINUTES, AFTER ABOUT 10 MINUTES CAR RESTARTED, CHECK ENGINE LIGHT REMAINED ON. DEALER SAID TO CONTINUE TO DRIVE. ENGINE LIGHT WENT OFF OVER THE WEEKEND. SUNDAY: DRIVING AT APPROXIMATELY 25 MILES PER HOUR CAR SUDDENLY STALLED AND WE WERE ABLE TO COAST TO SIDE OF ROAD. CAR INDICATED IT WAS STILL ON AND RUNNING EVEN THOUGH IT WAS OFF. WAS ABLE TO PUT CAR IN PARK AND EVENTUALLY SHUT IT OFF. CAR WOULD NOT RESTART. CAR WOULD NOT CHANGE GEARS, SO UNABLE TO PUT IT IN NEUTRAL WHEN TOW ARRIVED. TOWED TO DEALER AND THEY HELD IT UNTIL FRIDAY. SAID THAT THE PINS IN THE POWER DISTRIBUTION CENTER WERE LOOSE AND THAT WAS THE PROBLEM. FRIDAY: PICKED CAR UP FROM DEALER, WIFE DROVE IT LESS THAN 1 MILE AND IT STALLED AND SHUT OFF AGAIN IN AN INTERSECTION. AFTER APPROXIMATELY 10 MINUTES THE CAR RESTARTED. IS NOW BACK AT THE DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724658June 11, 2015
POWER TRAIN
I BOUGHT THIS CAR BRAND NEW WITH ONLY 9 MILES, IT DROVE HOME PERFECTLY. THE NEXT DAY I WAS LEAVING MY DRIVEWAY WHICH IS NOT ON AN INCLINE AND WHEN I PUT IT IN REVERSE I LET OFF OF THE BRAKE AND IT IMMEDIATELY SHOT BACKWARDS BEFORE I COULD EVEN PRESS THE GAS. I HAD TO SLAM ON THE BRAKES! I THOUGHT IT WAS A ONE TIME FLUKE BUT SURE ENOUGH ABOUT A WEEK LATER I STARTED NOTICING UNINTENTIONAL ACCELERATION DURING BRAKING AS WELL AS EXTREMELY HARD SHIFTING. I CONTACTED THE DEALERSHIP AND HAVE AN APPOINTMENT TOMORROW BUT NOT SURE IF I CAN HER THERE OR NOT AS I NOTICED A VERY LOUD SOUND TODAY WHEN THE CAR IS IN DRIVE. THIS CAR HAS SEVERAL ISSUES THAT NEED ADDRESSED AND FAST!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724752June 11, 2015
ENGINE, UNKNOWN OR OTHER
DRIVING DOWN THE ROAD AND THE CAR STALLED. TRIED TO RESTART BUT WOULDN'T TURN OVER. FINALLY GOT IT STARTED AGAIN AND GOT HOME. WAS TOWED TO DEALERSHIP. I WAS JUST CALLED AND THEY SAID I HAD A WIRE THAT WAS NOT CONNECTED RIGHT. I LOOKED ON LINE AND THERE SEEMS TO BE A LOT OF COMPLAINTS ABOUT THIS CAR STALLING WHILE DRIVING. THESE IS VERY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724532June 10, 2015
STEERING, ELECTRICAL SYSTEM
MY STEERING WHEEL BECAME HARD TO TURN. IT WAS LIKE DRIVING MANUALLY. I TOOK MY CHRYSLER 200 TO PEP BOYS AND THEY REPLACED THE POWER STEERING PUMP. THE STEERING WAS FINE FOR A DAY THEN IT WENT BACK TO BEING HARD TO TURN. I TOOK IT BACK TO PEP BOYS AND THEY REPLACED THE PUMP AGAIN. IT LASTED FOR THREE DAYS AND IT WENT BACK TO BEING HARD TO TURN. I AGAIN RETUNED TO PEP BOYS AND THEY THEN SAID THAT MY RACK IN PINION HAD TO BE REPLACED. I COULD NOT AFFORD TO GET THE WORK DONE. I WAS TOLD BY CHRYSLER, THAT MY WARRANTY HAD EXPIRED AND I WOULD HAVE TO PAY OUT OF POCKET. MY CAR WAS NOT YET 2 YEARS OLD. THIS WAS RIDICULOUS. NO ONE WANTS TO TAKE RESPONSIBILITY FOR THE FRONT END. I WAS TOLD BY A PEP BOYS MECHANIC THAT THEY HAD WORKED ON OVER 100 CARS (CHRYSLER 200'S) THROUGH ENTERPRISE RENTAL AND THEY HAD SO MANY CARS WITH THE STEERING ISSUE THAT THEY STOPPED WORKING ON THEM AND JUST DO THE TUNE UPS. IF CHRYSLER KNOWS ABOUT THIS THEN THEY SHOULD HAVE REPAIRED IT. MY CAR IS STILL IN THIS POSITION. I HAVE NOT BEEN ABLE TO GET REPAIRS DUE TO LACK OF FUNDS. I STILL DO NOT FEEL THAT I SHOULD HAVE TO PAY FOR SOMETHING THAT IS WRONG WITH A NEW CAR. NOW I AM HAVING AN ISSUE WITH MY TURN SIGNAL. WHEN I TURN ON MY LEFT TURN SIGNAL, THE DASHBOARD LIGHTS DIM. WHEN I TURN THE RIGHT TURN SIGNAL ON, THE DOME LIGHTS COME ON. I, AGAIN REPEAT, THIS IS A NEW CAR AND I SHOULD NOT HAVE TO DEAL WITH THESE OCCURRENCES. I HAVE HAD TO CHANGE THE BATTERY IN ITS SECOND YEAR, AND REPLACE THE ALTERNATOR. I LOOK FORWARD TO HEARING FROM SOMEONE. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724248June 9, 2015
POWER TRAIN
9 SPEED TRANSMISSION HAS ISSUES. UPSHIFTS 2 TO 3 ARE HARSH AND SOMETIMES SLAMS IN AFTER WAITING TOO LONG TO SHIFT. WORST, THE VEHICLE ACTUALLY ACCELERATES WHEN SLOWING DOWN AND DOWNSHIFTING FROM 5 TO 4 (NO FOOT ON THE THROTTLE). THIS IS REPEATABLE CONSISTENTLY. SEVERAL TIMES NOW DURING QUICK STOPS (I.E. SOMEONE WALKS OUT ON THE ROAD) THE VEHICLE HAD A BURST OF ACCELERATION WHILE HARD BRAKING. DEALER ADVISES NOTHING THEY CAN DO - CHRYSLER REP TOLD THEM TO TELL CUSTOMERS "THIS IS NORMAL". UNFORTUNATELY THE UNEXPECTED BURST OF ACCELERATION IS NOT REPEATABLE WHEN NEEDED. VEHICLE HAS ALREADY BEEN CHECKED FOR RECALL AND HAS GONE THROUGH 2 SOFTWARE UPDATES. . THE CAR IS ACCELERATING ON IT'S OWN. THIS CAR IS UNSAFE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724420June 9, 2015
STRUCTURE:BODY
WHILE DRIVING ON THE INTERSTATE THE HOOD SUDDENLY RELEASED WITHOUT WARNING STRIKING THE WINDSHIELD. THE ONLY DAMAGE TO THE CAR WAS THE HOOD. CAR WAS RENTED FROM ENTERPRISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723913June 8, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2015 CHRYSLER 200. WHILE DRIVING AT AN UNKNOWN SPEED, THE TRANSMISSION FAILED TO SHIFT PAST SECOND GEAR AND THE VEHICLE WOULD NOT ACCELERATE PAST 15 MPH. THE CONTACT INDICATED THAT DURING THE INCIDENT THE MESSAGE "FAULTY TRANSMISSION WAS DISPLAYED". THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723799June 7, 2015
POWER TRAIN
I WAS DRIVING IN A SCHOOL ZONE AT ABOUT 15 MPH WHEN THE CAR JERKED THEN BOUNCED 3 OR 4 TIMES. THE SLOWED AND WHEN I PRESSED THE GAS THE RPM'S INCREASED BUT THE CAR DID NOT ACCELERATE. I PULLED INTO A PARKING LOT AND PUT THE CAR IN PSRK BUT THE D WAS FLASHING AS IF IT WAS STILL IN DRIVE. WARNING LIGHT WERE ALSO FLASHING. AFTER SEVERAL MINUTES I WAS ABLE TO RESTART THE CAR AN DRIVE TO WORK. SINCE THEN IT FEELS LIKE THE TRANSMISSION IS ALWAYS TRYING TO CHANGE GEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723309June 3, 2015
POWER TRAIN
I AM FILING A COMPLAINT TO EXPRESS MY FRUSTRATION AND ANGER. ALSO BECAUSE IT STATES ON THE RECALL NOTICE I RECEIVED THAT I CAN SUBMIT A WRITTEN COMPLAINT IF THE DEALERSHIP "FAILS TO REMEDY THIS DEFECT WITHIN A REASONABLE TIME". THERE IS A RECALL ON MY VEHICLE, THE TRANSAXLE PARK ROD. THE RECALL NOTICE ADVISED TO CONTACT THE DEALERSHIP ON OR AFTER MAY 1, 2015 TO SCHEDULE A SERVICE APPOINTMENT. I DID SO A WEEK LATER AND BROUGHT MY VEHICLE IN ON SATURDAY, MAY 16TH. A FEW HOURS AFTER DROPPING OFF MY VEHICLE, I RECEIVED A CALL INFORMING ME THAT MY VEHICLE DID NOT PASS THE RECALL TEST AND THAT THEY NEEDED TO KEEP MY VEHICLE FOR A FEW DAYS. I THEN RECEIVED A CALL THE FOLLOWING MONDAY, MAY 18TH AND WAS INFORMED THAT THE PART NEEDED TO FIX MY VEHICLE IS ON BACK-ORDER!!! I CALLED THE DEALERSHIP TODAY BECAUSE IT'S BEEN TWO WEEKS NOW THAT I'VE BEEN WITHOUT MY VEHICLE. THEY TOLD ME THAT THE PART IS STILL ON BACK-ORDER AND THAT WE'RE ON THE WAITING LIST. WHAT THE [XXX] IS THAT?! I UNDERSTAND THAT MY VEHICLE IS BEING REPAIRED WITHOUT CHARGE BUT THIS IS AN EXTREME INCONVENIENCE AND IS RIDICULOUS. I DON'T UNDERSTAND HOW THE PART IS NOT AVAILABLE OR A LIMITED SUPPLY OF IT. TO HEAR THE DEALERSHIP TELL ME THAT THEY ARE UNSURE WHEN THEY WILL BE RECEIVING THE PART AND THAT I'M ON THE "WAIT-LIST" IS VERY UPSETTING AND FRUSTRATING. I EVEN ASKED IF I COULD JUST GET MY CAR AND HAVE THEM CALL ME WHEN THE PART ARRIVES AND THEY TOLD ME "NO BECAUSE IT ISN'T SAFE TO DRIVE." OKAY, I UNDERSTAND THAT, I GET IT, BUT I'VE BEEN DRIVING THE VEHICLE FOR [XXX] NEAR A YEAR NOW, AND HAD NO SAFETY PROBLEMS WITH IT. SO WHY CAN'T I HAVE MY VEHICLE IN MY POSSESSION? I JUST WANT MY FREAKING CAR BACK!!! AND NOT KNOWING A TIME FRAME IS VERY UNSETTLING. SO PLEASE ENLIGHTEN ME ON WHAT CHRYSLER CONSIDERS A "REASONABLE TIME" FOR REMEDYING THIS DEFECT? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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