Chevrolet Tahoe Complaints

10,175 consumer complaints on file.

#11483330September 7, 2022
VEHICLE SPEED CONTROL:CRUISE CONTROL, POWER TRAIN
The contact owns a 2021 Chevrolet Tahoe. The contact stated that while driving approximately 65 MPH with the adaptive cruise control activated, the vehicle stalled and lost motive power. The contact indicated that after the adaptive cruise control reduced the speed due to a nearby vehicle instead of resuming the intended speed, the vehicle lost motive power in the middle of the busy highway and would not restart. The tow truck was called to the scene and discovered that the transmission could not be shifted into neutral(N). The vehicle had to be dragged onto the flatbed of the tow truck. The vehicle was towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The failure mileage was 14,608.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483220September 7, 2022
ENGINE
The contact owns a 2021 Chevrolet Tahoe. The contact stated while driving 35 MPH, there was a loud knocking sound coming from the vehicle and the vehicle was shaking abnormally. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer for diagnostic testing and the contact was made aware of a cylinder #3 misfire which caused the lifters to fail. The contact stated that the lifters on the driver’s side and the gaskets, bolts, and rods were replaced; however, the failure recurred. The manufacture was not contacted or notified of the failure. The failure mileage was 16,786.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482574September 2, 2022
UNKNOWN OR OTHER
A small crack in the dash start in 2018. I always use a sunshade in the windshield. Then it cracked in other places. It's like there is nothing supporting the dash around the speaker. It's now cracked all over. Nothing has been done extra to this Tahoe. It's cleaned regularly inside and out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482582September 2, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2004 Chevrolet Tahoe. The contact stated that while driving at an undisclosed speed, the brakes failed to stop the vehicle immediately while the brake pedal was being depressed. The vehicle was taken to the dealer where it was diagnosed that the failure was related to NHTSA Campaign Number: 04V045000 (Service Brakes, Hydraulic) however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482455September 1, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM
I purchased my 2019 Tahoe 12/4/2018 and it is a 2019. I have only 9900 miles on the vehicle. In a parking lot my vehicle would not start correctly it was weak but eventually did start. THEN a message appeared and said Service Trailer Brake System. I drove to Starling Chevrolet Mt. Pleasant, SC and they diagnosed it as a module that is going to cost me 1,227.00 . I have never used a trailer. It is only 8 months over the warranty per the dealer. I looked on line and found numerous owners have had this same Service Trailer Brake System service issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482032August 30, 2022
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, SEATS
I bought my 2003 Chevy Tahoe used and as is at a dealership for $10,000. Yes, I've been robbed. The truck is in great LOOKING condition. Has a little bit of superficial dings and a couple dents but overall exterior is great. Interior isn't shabby. Has wear on the driver's seat but not bad. The first thing that happened, I was on my way to work at 4 in the morning, turned on right blinker to change lanes, about blinded the guy in front of me with high beam lights. I thought I had bumped the switch, I took the right to get off at my exit I was more mindful. Definitely not a me thing. The high beam came on with the right blinker. So, the next thing. CD player runs continuously without a disc in. I cannot put a disc in. There may be discs already in there, it is a 6 disc changer, but it will not play. The radio has a mind of its own. Plays what it wants at anytime its on. My husband drove it, tried to adjust the driver's seat and all it did was growl at him. It doesn't move except forward and back. My speedometer had a glitch one time. I was driving at 35mph and it showed 60mph. I turned it off, then back on, hasn't done that again. My heater works but it's difficult to change the individual temp settings. Almost as if the push buttons are worn inside or have a bad connection. The air conditioner only works when I'm on the freeway and not in stop and go traffic. The first time I turned on the AC, it blew all hot air for longer than 10 minutes. Halfway home I turned it on again but kept the button in off setting, I have cold air. There is a loud popping underneath when I turn left. Also, dropped into 4H driving down the highway at 65mph. Thought I was going to die. I have to drive in auto all wheel because the buttons are messed up. In 2H or 4H I get 4L. It is a mess. The dash is confused. 4 wheel does not go in easily, It bangs when it goes in and comes out. It really isn't safe but I was soaked on the price, I am female and first purchase. Should have bought a Ford
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481751August 29, 2022
ELECTRICAL SYSTEM
While driving the children to school making a Right turn in the school grounds. The Tahoe completely shut down and restarted. In the 10 seconds it was down I was unable to steer the vehicle and there was absolutely no power. When the vehicle restarted itself the "service trailer brake system", "Service stabilitrac" message come over the display. I immediately took it to the Sun Auto who recently replaced the AC compressor, they kept the vehicle for one day and part of another and they could not find any issues. It seems as if there is battery drainage and this has been inspected by North Side Chevrolet and they have been There are no service indicators and or messages. This is the second time it has done this to me and I am concerned for one my life, the five year old twins I drive everyday and any other people that could potentially be harmed by such a terrifying shut down. Imagine if I am on the highway driving to my job at the hospital and this happens.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481858August 29, 2022
UNKNOWN OR OTHER
Not able to open drunk safely, it may or may not open and sometime when it does it will start closing on its own and then at a certain point will slam shut and can’t reopen until it is ready my son almost got his head chopped off so now I’m not able to open my trunk at all very scared
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481891August 29, 2022
STRUCTURE:INTERIOR PANELS:DASHBOARD
The front dash broad is cracked. I’m scared that it will affect the airbag.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480693August 23, 2022
FUEL/PROPULSION SYSTEM
Starting on August 13, 2022, my 2015 Chevrolet Tahoe exhibited a harder than normal start condition prior to a drive of approximately 80 miles home from visiting a relative. The car drove normally on that trip. After that return home I parked the subject vehicle in the garage and emptied it of my belongings. I noticed a fairly strong gasoline smell and inquired with my wife if perhaps she had re-fueled our other vehicle and experienced any over fill. Shed said no, so I left the garage open to see if it would air out of the fuel smell. It did through the course of the afternoon so I closed the garage that evening. The next morning (August 14, 2022) we had an event to get to in the morning and were planning to take the subject vehicle. The vehicle again had a hard start issue and within 10 seconds of starting I could smell fuel while inside the vehicle with the windows up. I immediately stopped the ignition and looking under the subject vehicle. I saw gas flowing down the side of the fuel tank from above and dripping on the floor at a rapids rate of 2-3 drops per second. This continued for about 5-10 minutes gradually slowing down since the the ignition had been shut off and as the fuel pressure in the system was reduced. By the end there was a puddle of fuel about 1 ft in diameter on my garage floor under the vehicle. From that point and after any strong gasoline vapor smell had subsided, I decided the vehicle needed to be moved from the garage and parked on the street. I parked it on the street and decided I would take it to Marty Feldman Chevrolet immediately early in the morning of August 15, 2022, while roads were less busy. There was no warning light or indication prior to the leak. In some quick research, I found several concerns related to fuel line abrasion and fuel pump leaks/failures. Marty Feldman Chevrolet diagnosis/repair costs are documented in this complaint. Components are available for inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479699August 17, 2022
STRUCTURE:BODY
The driver side dash has a large crack that appeared all of a sudden. This is apparently an on going issue with many complaints filed due to cheap plastic parts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479772August 17, 2022
STEERING
Complete loss of electronic power steering. My children safety along with my own was put at risk. This problem was supposedly repaired by Courtesy Chevrolet of Ruston,LA July 2021.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479637August 16, 2022
STEERING
Six days ago my 2015 Chevy Tahoe had a sudden loss of power steering assist while driving down the road after having to come to a sudden stop. The sudden loss and stop required me to jar to the R side of the road. Later in the evening while driving home from work, suddenly my power steering began to work again - causing the steering wheel to have a lot of "play" in the turning of the wheel. This sudden loss and sudden return of power steering has increased since the first incident and happens more often than not. Every time the loss or return happen to the steering, I feel like I lose control of the vehicle to an extent depending on the speed of the vehicle. I am a single mom with two little children who are constantly with me in our vehicle which concerns me for all of our safety. I have done my due diligence on contacting the local Chevy dealership, GM and even the better business bureau due to not being able to get to the bottom of this and continuously being told there's no recall connected to my VIN. There was a recall previously for the Power Steering Assist Motor Kit in 2015 Chevy Tahoes. According to GM which I contacted today, my vehicle was a part of this recall and the assist motor kid was "fixed" which is why there are no current recalls on my VIN. We were told there was a 12 thousand mile warranty that was placed on this new Assist motor kit however, the same issue is now happening again. In the initial recall, chevy was told that dealers are to replace power steering assist motor kit due to increased risk of crash. Dealers are to service all vehicles subject to the recall at no charge to customers, regardless of mileage, age of vehicle or ownership from this time forward. The fact that I am having the same issue with the assist motor after its already been "replaced" is quite concerning for me, my children and quite frankly other bystanders or other drivers with the increased risk of an MVA. I had an auto body shop diagnose the issue with the same resu
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479204August 14, 2022
FUEL/PROPULSION SYSTEM
First fuel system failure occurred at ~3500 miles. Pulled out of driveway, shifted into drive and vehicle stalled and would not restart. Fuel pump replaced first then fuel module replaced resolving issue. Now at 12,100, vehicle again shut down at a major intersection and would not start. Vehicle has been towed to dealership. The vehicle failure mechanism locks the car in park and leaves all electronics powered on. Fortunately I was able to get the front wheels strait during one sputtering start attempt so it could be DRAGGED straight onto the tow truck. Able to power off radio and ac buT no other electronics would shutdown, dash display, resulting in total battery drain. Can only lock drivers door with key so vehicle is outside dealer service center on a weekend unlocked. This the second failure of the same component. This abrupt failure creates a completely unsafe situation leaving you stranded unable to move. This vehicle is an expensive failure and based on a second recurrence, the related electronic component issue has not been resolved. First occurrence Chevrolet provided a free year of OnStar due to me not feeling safe with this vehicle. Now just after this expired, the same failure has occurred. Buy this vehicle back from me Chevrolet at my purchase price. First occurrence took 3 hrs for a tow truck to pick up the car which was fortunately in middle of my street. This current failure was 2.5 hrs stuck at a stop sign in the middle of a major intersection. Thank God I was not on the interstate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479054August 12, 2022
SERVICE BRAKES
When the vehicle idles for long periods of time in Park or Drive (standing traffic or sub-5mph traffic) the brakes provide no stopping power. Upong shifting into N, and speeding up idle over 2000 rpm for at least 20 seconds, the "braking/stopping power" goes back to normal. Not being a mechanic, but car familiar, it's as if the solenoid at long idles does not provide adequate assist power to effectively stop the vehicle. This has caused problems in long traffic lines on 95 south of DC heading to Richmond when traffic begins moving and suddenly slows there is no braking power unless shifting into idle and rev. It also commonly occurs in snowy traffic when things are moving slow. It also occurs in summer idle situations in parking lots if the car is left running and then attempting to pull away there is no braking power. Frontal collisions are a risk, and generally low speed runs ins. Ive had this checked by Chevy dealer/service shops twice and they claim it is not reproducable. There are no warning lights and all recalls have been serviced. This issue occurs at numerous times since owning the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478322August 9, 2022
FUEL/PROPULSION SYSTEM
The fuel supply hose/line from the fuel tank to the vehicle connection rubbed through, due to a loose fit where it attaches to the tank, causing a fuel leak. There were no indicator/warning lights, though a hard start/extended cranking time occurred on occasion. Raw fuel could be smelled with a very slight drip, which could only be seen on clean concrete. Vehicle had only 54,000 miles on it and driven very lightly, but does drive on dirt/gravel roads.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477908August 6, 2022
SERVICE BRAKES
“Service traction control” “service stabilitrack” abs light, air bag light, tire pressure sensors all went bad at same time
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477913August 6, 2022
FUEL/PROPULSION SYSTEM
Fuel supply line coming out of gas tank is leaking. Looked up on internet and found this to be a very common occurrence, with several pictures of Tahoe's sitting on the side of the road on fire. This is such a common issue on 2015 models that GM should recall and fix. We can't wait for a recall, I know that takes a lot of time. The Tahoe is my wife's ability to get to work and home, as she is the breadwinner in our family, I am on SSDI for total disability. We need someone or some organization to step up and assist us in getting this problem fixed and since it is a design flaw resulting in a serious safety issue, GM should be held responsible for the repair. Local mechanic found the problem after wife smelled strong odor of gasoline in garage where vehicle is parked, which happens to be directly below our bedroom, thus if a fire started in garage, with my health and mobility problems, we might not be able to escape. This is a serious problem, common with this model and I'm sure you've heard about it several times, please help us.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477737August 5, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
My name is [XXX] On April 8, 2022, I purchased a 2022 High country Tahoe (VIN [XXX]). The window sticker (see attached) states Safety & Security Chevy Safety Assist; •Automatic Emergency Braking •Front Pedestrian Braking •Forward Collision Alert •Rear Cross Traffic Alert •Rear Pedestrian Alert The window sticker also states that the Front/Rear Parking Assist was deleted and it will be retrofitted. However, there is no mention that the above mention features were not working. I have inquired and could not get an answer from the dealer, and/or General Motors. So, I made an appointment and took it to the dealer for service. After waiting for four hours, the dealer technician gave me a work order (see attached) stating that; “when looking up the vehicle build RPOs found that vehicle at this time is not built with park assist, the park assist works with many other modules as image processing and front camera/object detection and without one all the other features the vehicle comes with will not be present until GM comes out with hotfix form concern.” I paid $82,780 for the High Country Tahoe because all the Safety features, to find out that no all of them are working properly. This is FALSE ADVERTISING, it should had been disclose, that the Safety features were not available at this time, therefore not working correctly. I want General Motors to issue a warning alert to all buyers, notify them that Safety Features are not working in order to prevent accidents. I want General Motors to fix my Tahoe and ensure that all the Safety Features works correctly immediately. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477442August 3, 2022
ELECTRICAL SYSTEM
Starting about 6 months after I received my 2022 Chevy Tahoe Z71 one day when I started the vehicle the instrument cluster was blank (i.e. black and not displaying anything). I turned the vehicle off, then restarted the vehicle and it was still blank. There was not warning or indication this was about to occur. I only needed to go a short distance, so I went to my destination and turned the vehicle off. When I returned to the vehicle (approx 15 minutes later) and started the vehicle the instrument cluster was working again. This occurred another 4 or 5 times over the following 4+/- weeks. I made a service appointment with a Chevy dealer. There were reportedly no codes identifying an issue, but Chevy had a bulletin ("22-na-130"), which I believe was a software update to address various things, including a blank screen, and the vehicle was "reprogrammed". Now a week after this service appointment, the same issue occurred again. Based on my discussions with the Chevy dealer's service department, I have little confidence they can address this issue without Chevy's assistance and based on the process that was described Chevy's assistance for issues such as this may not be addressed expeditiously. As a blank instrument cluster results in the driving not having access to the speed the vehicle is traveling or any other performance metrics of the vehicle I believe this is a serious safety issue. While I have driven the vehicle in this condition, it is only because I was going short distances on local roads where one cannot travel over 25 or 30 MPH. If I was going to be driving on a highway, the vehicle would be unusable. Please investigate this issue, as Chevy's bulletin "22-na-130" and the associated software update has clearly not addressed the issue, and cause Chevy to develop a fix for the issue and recall all impacted vehicles for updating. FYI - I am in the process of scheduling another service appointment. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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