Chevrolet Tahoe Complaints

10,175 consumer complaints on file.

#11301592January 24, 2020
SERVICE BRAKES, POWER TRAIN, UNKNOWN OR OTHER
SINCE PURCHASING MY VEHICLE IN 2016 I HAVE HAD MULTIPLE ISSUES. I HAVE ALWAYS NOTICED A DRIP OF OIL IN MY GARAGE THAT WASN'T CONSISTENT AND WHEN TELLING MY DEALERSHIP ABOUT IT THEY STATED THEY WOULD LOOK INTO IT AND FOUND NOTHING. I WAS DRIVING DOWN THE ROAD AND THE SIDE DOOR BLACK FASCIA FLEW OFF, THE DEALERSHIP REPLACED 3 STATING IT WAS STILL UNDER THE 34K WARRANTY. I HAD REQUESTED THEY REPLACE/SECURE THE 4TH AND WAS TOLD IT WAS FINE AND DIDN'T NEED REPLACING. I RETURNED FOR AN OIL CHANGE ABOUT 6 MONTHS LATER AND REPORTED THE ONE THAT WAS NOT REPLACED IS NOW LOOSE AND WAS TOLD BY THE DEALERSHIP I WAS OUT OF MY WARRANTY PERIOD AND WOULD BE CHARGED AN HOUR LABOR AS WELL AS PARTS, COSTING ROUGHLY $120.00. I THEN HAD MY AC GO OUT IN SUMMER OF 2019 AND HAD THAT REPLACED SUPPOSEDLY A RECALL. WHEN I TOOK MY CAR TO THE DEALERSHIP FOR AN OIL CHANGE IN FALL 2019 I MENTIONED MY CAR WAS NOT STOPPING PROPERLY WHILE BRAKING AND THEY INFORMED ME THERE WAS A CURRENT RECALL THAT WOULD FIX THE ISSUE AND THAT WAS PERFORMED. I WAS STILL NOTICING THE BRAKING ISSUES. IN NOV.2019 I STARTED TO EXPERIENCE MISFIRING WITH THE TRANSMISSION AND NOT SHIFTING CORRECTLY. I MADE AN APPOINTMENT WITH THE DEALERSHIP AND ON THE WAY TO THE DEALERSHIP IT WORSENED AND I HAD TO GET IT TOWED. I WAS INFORMED I WOULD NOT GET A LOANER CAR AS ALL OF THEIRS WERE OUT TO PEOPLE WITH PARTS REQUIRED WITHOUT AN ETA FROM GM. I WAS CALLED 4 DAYS LATER AS I HAD NOT HEARD BACK AND WAS TOLD MY CAR NEEDED A REPLACEMENT TRANSMISSION AS WELL AS A NEW VACUUM PUMP AS THIS HAD FAILED AND IS THE REASON FOR THE HARD BRAKING. THE TRANSMISSION WAS REPLACED AND I WAS TOLD TO PICK UP MY VEHICLE BECAUSE THE VACUUM PUMP IS ON BACK-ORDER WITHOUT AN ETA AND "I STILL HAVE MY ABS THAT WILL ASSIST WITH STOPPING".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301665January 24, 2020
UNKNOWN OR OTHER
FRONT DASH CRACKING AND SMALL PIECES ARE LOOSE AND COME LOOSE AND CAN HIT THE PASSENGER OR DRIVER IN THE EYE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301675January 24, 2020
UNKNOWN OR OTHER
DASH IS CRACKED AND DAMAGED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301722January 24, 2020
AIR BAGS
THERE IS AN ACTIVE RECALL, WHY CAN'T THE GOVERNMENT ENFORCE THE RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301313January 23, 2020
UNKNOWN OR OTHER
AC CONDENSER LEAK. APPEARS TO BE THE SAME PROBLEM AS 2015-2017 ISSUE THAT REQUIRED GM TO PROVIDE A SPECIAL COVERAGE ADJUSTMENT. REPAIR REQUIRED REPLACEMENT OF CONDENSER AND NEW REFRIGERANT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301334January 23, 2020
POWER TRAIN
MY TRUCK WAS IN 2 WHEEL DRIVE(WD) AND AUTOMATICALLY ENGAGED ITSELF INTO 4WD ON ITS OWN., I IMMEDIATELY RECEIVED A NOTICE ON MY DASH CONSUL, 4WD SERVICE ALERT ON MY 2015 CHEVY TAHOE LTZ. I WAS ON THE HIGHWAY DOING THE SPEED LIMIT 70 MPH WHEN MY TRUCK AUTOMATICALLY ENGAGED ITSELF INTO 4 WHEEL HIGH ALMOST CAUSING ME TO LOOSE CONTROL ON MY VEHICLE. IF I WERE ON SNOW OR WET ROADS I SURELY WOULD HAVE LOST CONTROL OF MY VEHICLE AT A HIGH RATE OF SPEED. I IMMEDIATELY TOOK IT TO BRODHEADSVILLE CHEVY FOR REPAIRS ON 26, DECEMBER 2019. THE DEALERSHIP PUT MY TRUCK ON THE COMPUTER AND DETERMINED THAT IT HAD A CODE C0398 FOR RANGE POSITION CORRECTION. THE REPAIR FOR THIS WAS A NEW CALIBRATION (BASICALLY UPDATE THE CURRENT SOFTWARE) TO THE NEW VERSION WHICH WAS (VERSION 9.2). (SEE ATTACHED DEALERSHIP PAPERWORK WHICH DETAILS THE REPAIR.) I FEEL THIS SOFTWARE GLITCH IS BY NO WAY MY FAULT NOR MY RESPONSIBILITY TO PAY FOR THIS SOFTWARE FAILURE. THERE WAS NOT ANY PART FOUND FAULTY OR REPLACED. COMPUTERS WERE NOT DAMAGED NOR HARMED IN ANY MANNER TO CREATE THIS ISSUE. THIS WAS A SOFTWARE GLITCH OR ERROR. THE DEALERSHIP HAD NO EXPLANATION AS TO WHY OR HOW THIS HAPPENED. I AS A USER OF CHEVROLET'S PRODUCT HAVE NO CONTROL OF HOW CHEVY CODES THERE SOFTWARE TO MAKE SURE THAT IT PERFORMS CORRECTLY. IF THERE IS A CODING DEFECT IN THERE SOFTWARE THERE IS ABSOLUTELY NO WAY THAT I CAN REPAIR IT WITH OUT GOING TO THE DEALERSHIP AND HAVING THEM FIX IT. I WOULD LIKE TO SEE A RECALL ON THIS UNSAFE ISSUE POTENTIALLY CAUSING LOSE OF LIFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300795January 21, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2010 CHEVROLET TAHOE. THE CONTACT RECEIVED A NOTIFICATION IN THE MAIL FOR A RECALL UNDER NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT SPOKE WITH O'RIELLY CHEVROLET (6160 E BROADWAY BLVD, TUCSON, AZ 85711 (520) 829-3876) WHERE HE WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE RECALL. A FAILURE HAD NOT OCCURRED ON THE VEHICLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300864January 21, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2017 CHEVROLET TAHOE. THE CONTACT STATED WHILE PULLING INTO A PARKING SPOT, THE BRAKES HAD HARDENED AND WERE DIFFICULT TO DEPRESS WITHOUT WARNING. THE CONTACT THEN INSPECTED THE VEHICLE FOR ANY OBSTRUCTIONS THAT COULD HINDER HER BRAKING AND DISCOVERED NOTHING. AS SHE PROCEEDED TO PARK THE VEHICLE, THE BRAKES CONTINUED TO HARDEN; HOWEVER, THE BRAKES DID OPERATE AS NORMAL ONCE THE VEHICLE WAS RESTARTED. THE CONTACT'S HUSBAND TOOK THE VEHICLE TO CRAIN CHEVROLET 9911, I-30, LITTLE ROCK, AR 72209 WHERE THE VEHICLE WAS DIAGNOSED WITH A DEFECTIVE BRAKE BOOSTER. THE CONTACT'S REQUEST FOR A LOANER VEHICLE WAS DENIED. THE CONTACT HAD NOT REACHED OUT TO THE MANUFACTURER. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 41,127.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300457January 20, 2020
UNKNOWN OR OTHER
MY VEHICLE RANDOMLY SHUTS OFF WHILE DRIVING, BACKING UP, SND PARKING. WHEN THIS HAPPENS ALL POWER IS LOST AND UNABLE TO HAVE CAUTION LIGHTS ON AND TURN BACK ON FOR AT LEAST AN HOUR. DEALERSHIP IS UNABLE TO DUPLICATE BUT WHEN I DRIVE THE VEHICLE HOME IT SHUTS OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300299January 19, 2020
AIR BAGS, UNKNOWN OR OTHER
THERE IS A DASHBOARD CRACK NEAR THE PASSENGER SIDE DASHBOARD AIRBAG COVER. THIS IS A KNOWN ISSUE WITH THIS YEAR AND MODEL VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300136January 17, 2020
STRUCTURE:BODY
TWO CRACKS HAVE APPEARED ON MY DASH, ONE ON THE DRIVER'S SIDE AND A SMALL ONE ON THE PASSENGER SIDE. THE CAR HAS 34,000 MILES, IS GARAGED AND ONLY DRIVEN ON PAVED ROADS. WHEN PARKED IN A LOT, A WINDOW VISER IS ALWAYS USED. I NOTICED THE LARGER CRACK ABOUT TWO MONTHS AGO. IT GETS BIGGER EVERY DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299670January 16, 2020
SERVICE BRAKES
OCTOBER 8, 2019 WAS TAKING OFF IN TRAFFIC AFTER STOPPING AT A RED LIGHT, APPROXIMATELY 5-10 MPH. THE TRAFFIC STOPPED, ATTEMPTED TO APPLY THE BRAKES AND PEDAL FELT HARD. REAR END COLLISION OCCURRED WITH THE CAR IN FRONT OF ME CAUSING REAR DAMAGE TO THAT VEHICLE AND FRONT DAMAGE TO MY VEHICLE. APPROXIMATELY 2 MONTHS LATER WAS PULLING INTO A PARKING SPOT AT A LOW SPEED AND COULD NOT STOP THE VEHICLE, FELT LIKE THE BRAKE PEDAL WAS STUCK TO THE FLOOR. PULLED THE EMERGENCY BRAKE AND WAS ABLE TO GET STOPPED WITHOUT A COLLISION. TOOK VEHICLE INTO DEALER ON JANUARY 10TH. THEY REPROGRAMMED THE HYDRAULIC BRAKE BOOST BUT SAID THE PEDAL WAS STILL HARD AND THEY WOULD NEED TO REPLACE THE MECHANICAL VACUUM OUTPUT. THE PART IS ON BACKORDER BUT THEY WOULD NOT RELEASE THE VEHICLE BACK TO ME BECAUSE OF SAFETY RISKS YET I'VE BEEN DRIVING AROUND FOR MONTHS WITH SAME PROBLEM. ALL RECALLS REVIEWED ARE SUGGESTIVE IF YOU EXPERIENCE THIS PROBLEM NOT A MANDATORY REPAIR. WHY WAIT UNTIL SOMEONE HAS A CRASH LIKE I DID?? ONCE RESEARCHED THIS HAS BEEN A KNOWN ISSUE FOR MONTHS WITH 3 ASSOCIATED RECALLS. THIS IS A HUGE SAFETY ISSUE, NEEDS TO BE MANDATORY REMEDIED. MY VEHICLE DAMAGE WAS SET TO BE REPAIRED NEXT WEEK BUT NOW IT HAS TO BE CANCELLED BECAUSE I DO NOT HAVE THE VEHICLE IN POSSESSION.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11299514January 15, 2020
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
I PURCHASED THIS VEHICLE USED IN THE FALL OF 2019 AT A USED CAR DEALERS LOT IN OREGON. IN THE SUMMER OF 2019 WE STARTED EXPERIENCING RANDOM NO START PROBLEMS. THE FIRST INCIDENCE WE THOUGHT IT WAS A FAULTY STARTER EVEN THOUGH WE COULD JUMP/SHORT IT ACROSS THE TERMINAL, AND START THE VEHICLE. AFTER REPLACING THE VEHICLES STARTER WITH A REMANUFACTURED NON GM STARTER, WE STARTED HAVING MORE NO START PROBLEMS. REMEDY WAS ARCING THE STARTER POSTS ACROSS ONE ANOTHER, AND THEN VEHICLE WOULD CRANK AND START. WE HAD THE VEHICLE INSPECTED BY A GM DEALER, OUR LOCAL MECHANIC, AND THEY STATED IT HAD TO BE "DEAD" IN ORDER TO DIAGNOSE THE PROBLEM. THEN A WEEK LATER WE HAD THE CAR GO INTO "ANTI-THEFT MODE" WHILE DRIVING, AND THE SPEED AND TRANSMISSION SLOWED THE VEHICLE NEARLY TO A STOP ,- ALL THE LIGHTS STARTED BLINKING, DIC WARNING LIGHTS STARTED FLASHING CHECK STABILITY, CHECK BLIND SIDE, CHECK 4 WHEEL DR., ECT... FORTUNATELY I WAS NOT FAR FROM HOME AND PARKED THE CAR IN THE DRIVEWAY AND SHUT IT OFF. IMMEDIATELY I TRIED TO RE-START THE VEHICLE AND WE HAD A "NO-CRANK" ISSUE AGAIN. I CHECKED AND REPLACED ALL FUSES RELATING TO THE STATER EVEN THOUGH NOT BLOWN. WE THEN HAD IT TOWED TO OUR LOCAL MECHANIC WHO IS ASE CERTIFIED AND HE COMPLETELY DISMANTLED THE UNDER HOOD ELECTRONIC FUSE BLOCK, AND THE COMMUNICATION FUSE BLOCK UNDER THE DRIVERS SIDE DASH AND TO NO AVAIL- FOUND NO WIRING OR FUSE PROBLEMS. HE DIAGNOSED OVER 400 CONNECTIONS, AND COULD NOT FIND ANYTHING CONTRIBUTING TO THE PROBLEMS. HE STATED AS SOON AS HE UNBOLTED THE UNDER HOOD FUSE BLOCK THE CAR STARTED, BUT HE CONTINUED THE DIAGNOSTICS AS STATED ABOVE. THERE IS A THIRD FUSE BLOCK UNDER THE DASH THAT SITS BESIDE THE COMMUNICATION BLOCK, AND HAS FUSES THAT WERE CHECKED AS WELL. DURING JULY, AUGUST, OCTOBER 2019, WE HAD NUMEROUS NO START/CRANK INSTANCES. REMEDY IS A LARGE SCREWDRIVER AND ARCING THE STARTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299573January 15, 2020
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET TAHOE. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE MIDWAY CHEVROLET DEALER LOCATED AT 2323 W BELL RD, PHOENIX, AZ 85023; PHONE NUMBER: (602) 773-0688 WHO STATED THAT THE REMEDY PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT DID NOT EXPERIENCE A FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299601January 15, 2020
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
WHEN TRAVELING ABOVE 30 MPH THEN DECELERATING, ONCE THE CAR GETS TO AROUND 15-20 MPH IT JUMPS FORWARD. IT'S SIMILAR TO WHEN YOU DRIVE A STICKSHIFT AND TAKE YOUR FOOT OFF THE CLUTCH AND THE CAR JUMPS FORWARD AS IF IT MIGHT STALL. IT DOESN'T HAPPEN REGULARLY. IF I DECELERATE VERY QUICKLY, THEN IT DOES NOT DO IT. IF I DECELERATE SLOWLY THEN IT DOES NOT DO IT. IT HAS TO BE SOMEWHERE IN BETWEEN AND THE CAR IS CONFUSED BETWEEN STAYING IN GAS MODE OR SWITCHING TO HYBRID MODE AND AUTO STOP. THE CAR THEN JUMPS FORWARD WHEN CONFUSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299275January 14, 2020
AIR BAGS
NHTSA HAS FAILED TO TIMELY RESOLVE A PETITION FOR INCONSEQUENTIALITY FOR A KNOWN DEFECT. TODAY'S DATE IS JANUARY 14, 2020. PLEASE DO YOUR JOB AND ENSURE GM IS REQUIRED TO COMPLETE THE RECALL BELOW. NHTSA RECALL NUMBER: 16V381 RECALL DATE: MAY 27, 2016 MANUFACTURER RECALL NUMBER: 2049151 GM HAS SUBMITTED TO NHTSA A PETITION FOR INCONSEQUENTIALITY AND NHTSA HAS GRANTED GM UNTIL AUGUST 2017 TO COMPLETE ITS INVESTIGATION AND TO SUBMIT ALL DATA SUPPORTING THE PETITION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299368January 14, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
I PURCHASED THIS VEHICLE AND WAS TOLD THE RECALLS WAS UP TO DATE, MY CONCERN IS MOSTLY WHEN I SOMETIMES HIT THE BRAKES I HEAR A HUMMING SOUND. NOT SURE IF IT WAS DUE TO A FAULTY RECALL OR NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299077January 13, 2020
AIR BAGS, FUEL/PROPULSION SYSTEM, SEAT BELTS
THE BRAKES AND STEERING LOCKED UP THROWING ME INTO A TELEPHONE POLE AND ALMOST GOING OUT OF THE WINDSHIELD SLAM SIDEWAYS AGAINST THE TREE AND NOT ONE OF THE AIRBAGS DEPLOYED MY SON WAS DRIVING AT THE TIME IF IT WERE ME I'D BEEN DEAD BECAUSE I HAVE A BRAIN TUMOR AND CANNOT HIT MY HEAD HE HAS SEVERAL INJURIES AND LOTS OF MEDICAL BILLS BECAUSE HE DID NOT HAVE INSURANCE AT THE TIME OF INJURY
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11299080January 13, 2020
AIR BAGS, STEERING
I WAS COMING HOME ON MY ROAD GOING 30 MILES AN HOUR GOING AROUND THE CURVE 25 IF THAT MY STEERING DID NOT WORK I WENT ON THE ROAD STARTED ROLLING IN TWICE AND LANDED UPSIDE DOWN NOT ONE OF MY AIRBAGS WENT OFF I WENT TO THE HOSPITAL THE AMBULANCE HAD TO COME AND GET ME
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#11298860January 12, 2020
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
SOMETIMES THE STABLE TRACK SYSTEM COMES ON AND GOES OFF CAUSING THE TRANSMISSION AND CARTER JERK AND STEER POORLY TOO MANY COMPLAINTS ABOUT THIS NEEDS TO BE TAKEN CARE OF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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