Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11457303March 18, 2022
FUEL/PROPULSION SYSTEM
Service DEF message in truck that will soon result in reduced speed. Local and purchasing dealers both stated a new DEF tank is needed. A tank is not available and is on back order.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457345March 18, 2022
ELECTRICAL SYSTEM, SERVICE BRAKES, POWER TRAIN
The 2014 and up Chevrolet Silverado 1500 models are notorious for electrical issues and bugs, some may have been recalled but other were not included in that recall while still having the same issues, these vehicles have major electrical system issues, from bad battery cables, down to every Control Module associated with the truck, over time salt, sand, mud, moisture disrupts certain key areas of the electrical wiring harness underneath the vehicle, General Motors knows about this but fails to recall these vehicles, it creates a very serious matter when you have no traction control, or any ABS function, along with loss of power steering assist. These control systems can be life and death when they are not working!. GM needs to address these issues and recall ALL 2014+ Silverado’s and alike for these electrical issues relating to “loss of communication with the ECM, BCM, TCM, EBCM, TCCM, PSCM, etc. these are costly break downs and these modules are very expensive to just throw in and hope it fixes the issue, most dealers don’t want to trace wiring issues and will just tell the customer cannot replicate which leaves us vulnerable. Some customers state their vehicles will randomly shut off while driving, others report their truck going into “Limp home mode”. Nobody can seem to centralize a specific area where the problems are occurring but believe it has something to do with the material and the way the harness was made.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457348March 18, 2022
STEERING
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated while driving approximately 20 MPH and turning to the left, the vehicle lost power steering functionality. The contact stated she observed the "low power for steering" warning light was illuminated. The contact pulled safely off the road. The contact drove the vehicle to an independent mechanic where the vehicle was diagnosed and no issues were found. The vehicle was not repaired. The failure recurred. The contact researched and thought the failure was related to NHTSA Campaign Number: 17V414000 (Steering). The manufacturer had been informed of the failure. The failure mileage was approximately 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457071March 17, 2022
ELECTRICAL SYSTEM
The screen for the backup camera is too bright causing the inability to use mirrors at night. I was told at the dealership that they could not touch it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457120March 17, 2022
AIR BAGS
The contact owns a 2015 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 21V504000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457131March 17, 2022
AIR BAGS
The contact owns a 2015 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 21V504000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457019March 16, 2022
POWER TRAIN
DEF Tank Heater Vehicle goes into a limp mode after a defined mileage. Dealer confirmed the tank heater is bad. The part is on backorder with no known production date.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456913March 16, 2022
STRUCTURE:BODY
Frame is completely rusted on both sides, big holes. I use the truck for light duty use not a daily driver. Bought used with some known rust on the wheel wells. Had no idea rust would be this bad on frame. Have only had the truck for 3 years. Still owe on it and it seems unfit to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456822March 15, 2022
ENGINE
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated while her son was driving 50 MPH, the vehicle stalled. The contact stated that the "Shift to Neutral" and "Restart Vehicle" messages were displayed on the instrument panel. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the engine to be repaired. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 4,340.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456577March 14, 2022
VEHICLE SPEED CONTROL, POWER TRAIN, FUEL/PROPULSION SYSTEM
DEF tank heater short causes wiring harness to melt and fault on diesel trucks, enabling limp mode. Limp mode is dangerous when hauling trailers over long distances. Faulty part is on 6 month backorder. No reparations from GM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456587March 14, 2022
ENGINE
I have two GM vehicles. 1) 2022 GMC Sierra Denali 4x4; 6.2 V8 and 2) 2022 Chevy Silverado High Country; 6.2 V8 as well. My Chevy is producing a mysterious black substance, whereas the Sierra does not. I am being told that this behavior is normal. I would expect the same behavior from both vehicles, but that is not the case.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456596March 14, 2022
POWER TRAIN
Started out by sometimes not going into PARK, but now, Transmission will NOT go into PARK. This is hilly country, and I am concerned that the vehicle could roll away, although the parking brake has worked so far. When I park in my driveway, the rear (parking) brakes groan and slip just a little. So far, nobody has been killed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456487March 13, 2022
ENGINE
GM USES/USED SUBSTANDARD ENGINE COMPONENTS i.e. LIFTERS. GM KNOWS THSES ARE PRONE TO FAIL, YET ONLY REPAIRS THE VEHICLES THAT ARE AT AN AUTHORIZED DEALER PRIOR TO SALE. ALL THE VEHICLES THAT WERE ALREADY SOLD WILL NOT BE REAPIRED UNLESS ITS BROUGHT IN FOR SEVICE, GM WILL NOT NOTIFY CUSTOMERS OF THIS ISSUE. ALSO GM FAILS TO STOCK THESE PARTS EVEN THOUGH BY THERE OWN SERVICE BULLETINS SUBSTANDARD PARTS WERE USED TO BUILD THESE VEHICLES. GM WILL NOT SUPPLY LOANER VEHICLES TO PATRONS WHO DO HAVE THIS SERVICE DONE NOR WILL THEY TELL CUSTOMERS THAT THE PATRON COULD RENT A VEHICLE AND GET REIMBURSED FOR SAID RENTAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456398March 12, 2022
FUEL/PROPULSION SYSTEM
A squirrel chewed into the fuel line [Hose - GM (84871298), see: https://www.gmpartsdirect.com/oem-parts/gm-hose-84871298). This caused a fuel leak that could be directly observed only while the vehicle was running. On one occasion, however, a small pool of fuel appeared under the vehicle immediately after shut off. This part failure poses a fire and explosion risk. In addition, the wasted gasoline pollutes the atmosphere. The line was replaced at Lynn Layton Chevrolet of Decatur Alabama (invoice 608119). The part was inspected by Lynn Layton Chevrolet as part of that service ticket in order to determine the cause of the leak. To my knowledge, further inspection has not occurred. No warning lamps indicated the failure. The problem was detected by observing the trail of fuel when parking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456407March 12, 2022
SERVICE BRAKES, STEERING
When going at low speed, power braking fails, and I have almost crashed my truck several times. Also - when going at low speeds, my electronic power steering fails - it's difficult to turn and the steering wheel "kicks back" in my hands. Extremely difficult to turn. I'm very concerned that these two things will lead to a crash/accident. Please help! The approximate date listed is the last time these two issues occurred - but it occurs almost every time I drive the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456411March 12, 2022
ELECTRICAL SYSTEM
The truck will shut off without warning and lock all doors. The key fob/manual unlock or door unlock button will not unlock the doors. There is no way to get out.This has happened 3 times in the last year
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456418March 12, 2022
ELECTRICAL SYSTEM
Rear Back up camera not working. Blue Screen on dash. This is a very common issue with GM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456439March 12, 2022
SERVICE BRAKES
Appears to be a brake booster with my truck like trucks similar with this year, however my truck isn't included in the recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456258March 11, 2022
AIR BAGS
Unknown active recall that cant be fixed have contacted multiple different areas. I have three children and can not feel safe when driving them to school, sports etc.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456288March 11, 2022
AIR BAGS:SRS MALFUNCTION WARNING LAMP/LIGHT
2013 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARDS TO PASSENGER SIDE FRONTAL AIRBAG SAFETY RECALL. THE CONSUMER STATED THE AIRBAG LIGHT WAS ILLUMINATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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