Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11455994March 10, 2022
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that when her husband started the vehicle, the vehicle began to jerk and hesitate upon depression of the accelerator pedal. The check engine warning light illuminated. Due to the failure, the contact had the vehicle towed to a dealer where a diagnostic test was performed. The vehicle was diagnosed with a defective fuel pump module. The contact was also informed that the parts to repair the vehicle were unavailable. The manufacturer was then notified of the failure and after numerous calls, agreed to pay for her monthly vehicle payment while the vehicle remained at the dealer. The vehicle was not repaired. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456081March 10, 2022
POWER TRAIN, ENGINE
I was driving down I27 10 miles south of Lubbock when my 2020 Silverado 1500 3.0 Diesel engine stopped accelerating. I was going 75 miles per hour and the truck just stopped causing trauma for me and my family we were lucky enough to get to the side of the road. I ended up calling gm roadside assistance and they sent a tow truck to pick us and the truck up. The truck wouldn't engage into drive nor reverse. Once towed to the dealership, Gene Messer Chevrolet, in Lubbock, Texas, a service tech mentioned that a ton of the lifters bending push rods are going out on the late 2019, 2020 model silverado due to cheaper lifters added to the vehicles due to Covid shortage supplies. In essence, they wanted to get these models out with no regard to safety of the consumer. I'm not pleased with the craftsmanship GM has lined out on these trucks, this could've ended way worst. They jeopardized my families safety for profits. Right now the truck is still awaiting diagnostics still won't drive nor reverse per dealer service tech. It's just a terrible situation, the truck is new only has 25,500 miles on it, this needs to be recalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456083March 10, 2022
EXTERIOR LIGHTING
When you put the truck in reverse, the rear back up camera display is always extremely bright, regardless of the setting of the dimmer switch or automatic dimmer settings. This causes a safety issue at night when backing up, as the driver's night vision is completely diminished as soon as you put the truck in reverse. The display becomes so bright the driver loses their night vison and is also unable to use their mirrors.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455861March 9, 2022
EQUIPMENT
The contact owns a 2018 Chevrolet Silverado 2500. The contact received a notification for NHTSA Campaign Number: 21V496000 (Equipment) however, the part to do the recall repair was unavailable. The dealer had been notified of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455889March 9, 2022
SUSPENSION
The frame is rusted very bad. I took it to a shop to see if it could be repaired and was told that it can't be repaired it will have to be replaced. This is a 10 year old truck the frame should not be rusted. I have additional photos. It is rusted down both sides of the frame
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455941March 9, 2022
SERVICE BRAKES
Was backing into parking place lost all brake pedal ran into another car . Lost brakes when backing trailer . This is a real problem
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11455698March 8, 2022
POWER TRAIN
While driving down the road, my Transmission stopped working. I was on the highway while coming up to speed, my truck would not pick up speed and would not shift into gear. I had the vehicle towed to a nearby automotive shop, where they said there was internal damage to my transmission and recommended a new transmission or a rebuild. There was no warning or any warnings that the transmission was going to fail. It just stopped being operational. My vehicle only has 67k miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455744March 8, 2022
SERVICE BRAKES
Brake vacuum pump has failed . Hard brake pedal brakes not stopping truck at low speeds. Have had to replace vacuum pump and brake booster
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455462March 7, 2022
ELECTRICAL SYSTEM, STEERING
The power steering will randomly go out when turning at slow speeds, or when parking. The entire truck has lost power steering and then lost all power to the vehicle for a split second then return to normal power.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455492March 7, 2022
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
The rear driver side lamp started flickering and eventually was completely dead. On inspecting, it was found that the earthing brown wire pin in the connector was completely burnt and it also burnt the area right on the spot where it connects to the lamp panel.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455621March 7, 2022
AIR BAGS
Takata recall. The contact owns a 2010 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455398March 6, 2022
POWER TRAIN
The automatic transmission had major problems that required $3000 in repair. I have 67,000 miles on vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455450March 6, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I went outside and started my truck as I normally do. After a few seconds of the rear defroster being on I heard a sizzling noise behind me. I turned around and could see white smoke coming out and filling the truck w smoke. I quickly turned the rear defroster off and then the truck. The whole component has melted for the rear deforster and rear power window. The truck has less that 60,000 mi. After a quick Google search I learned this is apparently a known issue. This is an absolute safety hazard and needs to be addressed immediately. I shouldn't have to pay for a repair on the electrical wiring or faulty parts that were installed by the manufacturer.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11455454March 6, 2022
SERVICE BRAKES
At low speeds the vehicle does not come to a complete stop. The brakes don’t fully engage and after the pedal is compressed down the vehicle drives forward and in reverse for a few feet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455293March 5, 2022
ELECTRICAL SYSTEM, STEERING, SERVICE BRAKES
I am the owner of a 2017 Chevy Silverado with a little under 50000 miles. I have had an issue with the computer system occasionally re-booting while driving. Also, on occasion, I will get a warning on my display for "trailer braking system" for a fraction of a second. I have mentioned this a several service appointments and inspections, but the dealership was never able to pinpoint the problem. On the morning of Monday, February 28th, I dropped my children off at school, pulled up to the edge of the building and the "trailer braking system" warning flashed for a split second on my display. I proceeded to the stop sign. As I was making the turn into traffic, the computer seemed to have re-booted several times in the period of a few seconds. However, this time, my steering locked in place while making the turn, putting the front of my vehicle just over the double yellow line into oncoming traffic. The doors locked and unlocked several times, several chimes went off, the display flashed a few times, and then, after a couple of seconds, I was able to steer and pull back into my lane. I promptly called Chevy support to report the issue, as I believed this to be an important safety issue that Chevy would be extremely concerned with. I was disappointed to find that the operator was not interested in taking my information, she suggested that I contact the dealership for service, which I already was in the process of doing. I explained that I was calling to report a safety issue to Chevy, not to merely complain, and offered my VIN number. She reluctantly checked the last 8 digits of my VIN number for known recalls and again suggested I call for service. Dealership said that my power steering module needed calibration updates. But, they are not sure that this will solve my issue. I see many complaints like this online and Chevy is not proactively scanning for this computer issue even though it could be deadly in traffic, especially on the highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454988March 3, 2022
STEERING, ELECTRICAL SYSTEM
At very slow speed (under 1 mph) the steering is unmanageable to turn, even if truck stopped and its required to make a relatively sharp turn. Seems the power steering stops working & airbag warning light turns on as well as parking assist stops working. Very dangerous!! Also when the temperature is under 30°F the dash/ display screen go black when I attempt to use the side window switches
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454995March 3, 2022
FUEL SYSTEM, DIESEL
The contact owns a 2020 Chevrolet Silverado 3500. The contact stated that while driving at various speeds, the vehicle would independently downshift as the vehicle would fail to accelerate upon the depression of the accelerator pedal. The DEF (Diesel Exhaust Fluid) malfunction warning light would illuminate on the instrument panel during the failure. The contact had taken the vehicle to a dealer where they acknowledged the failure but informed him that the parts to repair the vehicle was unavailable. The manufacturer was notified of the failure and a complaint was filed. The vehicle had yet to be repaired. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455001March 3, 2022
STRUCTURE:BODY
Back window glass shattered when shutting drivers side door. Happened on the 26th of February 2022, Illinois is still very cold in February, thankfully no passengers were in the back seat. Had to drive home very slow as not to drop glass on the highway. Found a Program Bulletin on the internet, bulletin No: 14815 from a Customer Satisfaction Program that stated this could happen due to structurally weakened glass by GM. We contacted GM and they said our Vin # was not on a recall list. We contacted our Insurance company and are waiting on a new glass to be installed. No warnings of any kind.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455038March 3, 2022
SUSPENSION
Cars under carriage subframe is completely rotted. All suspension parts are detached from under carriage subframe. Vehicle is unsafe to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454832March 2, 2022
UNKNOWN OR OTHER
The plastic part of the grill is melting I’m afraid it’s going to melt on the front of the vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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