Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11459741April 5, 2022
AIR BAGS
The contact owns a 2015 Chevrolet Silverado. The contact received notification of NHTSA Campaign Number: 21V504000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459476April 4, 2022
STRUCTURE:BODY
The passenger door is attached properly, when the truck reach 70 mph or higher and little cross wind, there is really loud noise like the brakes sticking. I was afraid the door might flew off while I'm driving and I have infant in the back. I took the truck in to the dealership where I purchased and the problem was never fixed. when I took the truck back the 2nd time, the dealership told me to take my truck to GM dealership. I took the truck to the GM dealership hour later my truck was ready, apparently this problem happened to another vehicle. Now the noise is worst and it's on both side when I'm driving 70mph or higher with cross wind. I took the truck back to the dealership and now I'm waiting on parts to arrive 2 weeks later no call back. It's been one year 6 months with less than 19000 miles, afraid the doors might pop off and still the problem is not fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459523April 4, 2022
TIRES:SIDEWALL
Hello, I noticed sidewall bulging on all 4 of my cooper discoverer A/T 275/55R20. After googling I saw that a recall exists (NHTSA campaign nr:21T002000) Then I called and sent all my DOT to cooper and they said my tires are the Wall-mart special version which is not included in this recall. So I tried Wall-mart and they are not helping either (no recall exists is always their answer...) My 4 tires are the exact size and produced in the week listet in the recall 21T002000 and show the exact same issues (big bulges in sidewall which are filled with air) just the fact that it is a Discoverer A/T tire not a Discoverer A/T3 4S makes cooper tell me my tires are not in the recall. I believe there are more faulty tires out there and you should look into this since 4 out of 4 tires I have are bad. I am happy to bring my car to you guys to analyse
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459226April 1, 2022
STRUCTURE:BODY
Along with many, many other people. My pickup has the dreaded dash cracks. I would like for GM to step up and replace this free of charge.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459279April 1, 2022
STRUCTURE:BODY
Frame is rusted out with only 102,000 original miles. Drivers side frame- can poke holes with a hand held screw driver going completely through frame. Frame is compromised. Personal note- mechanic by profession (18 years experience) in household has NEVER seen 10 year old vehicle no matter the care with rust this bad. This is a safety risk if an accident were to happen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458930March 30, 2022
UNKNOWN OR OTHER
UNKNOWN issue. For this vehicle at speeds in excess of 60 MPH the truck begins to shake. The shaking increases in violence as speed increases. This issue can be replicated without fault by a dealership or other auto-shop whenever necessary. The issue has not been specifically looked at by a dealership. There are currently no warning lights or indications. Mileage when started is 10400 +/- 50 mi.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458950March 30, 2022
FUEL/PROPULSION SYSTEM, ENGINE
While driving, the engine suddenly stalled forcing me to take evasive action to exit the roadway. After having the vehicle towed to the dealership, I was informed the CP4 fuel pump had failed. The cost of the repairs totaled $13,296.39, plus towing. The repairs took seven weeks to complete.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458974March 30, 2022
STEERING
Frequently while driving, the stabilitrac not operating and loss off power steering. Usually happens at speeds of 20mph and below
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458785March 29, 2022
STEERING, POWER TRAIN
ON THE DASH DISPLAY WHEN SHUTTING THE VEHICLE DOWN STATES "SHIFT TO PARK" AND WILL NOT POWER DOWN UNLESS YOU CONSTATNTLY MOVE THE VEHICLE BACKWARDS AND FORWARD MULTIPLE TIMES BEFORE IT POWERS DOWN. THIS WAS REPLICATED AT THE DEALER AND THE SHIFT ASSY WAS REPLACED UNDER WARRANTY IN 1/21 BUT NOW 3/22 IT IS DOING THE SAME THING AGAIN. DEALER CONTACTED SAYS OUT OF WARRANTY CONTACTED GM CUSTOMER SERVICE CASE # 9-7518724528 AND WAITING ON GM'S POSITION AT THIS POINT THIS IS A PROBLEM WITH MANY GM PRODUCTS PER THE INTERNET AND IF IT IS NOT SHIFTING TO PARK BECOMES A SAFETY ISSUE GM HAS SERVICE BULLETINS LISTED ON ALLDATA BUT NO RECALLS AT THIS TIME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458850March 29, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Hello- I'm constantly receiving a repetitive service trailer brake system chime while driving and/or in park which is very dangerous! The exact warning message that pops up on my screen constantly says: Trailer Brake System. I have 87,531 on my certificated pre-owned 2017 Chevy Silverado_Redline edition. Extensive research leads me to believe that the wire harness in between two of the body control modules is detective! I TRULY BELIEVE that GM/Chevrolet Corporation should be held accountable in recalling the DEFECTIVE low quality wire harness on all 2017 Chevy Silverado's. The distracting message puts every driver at risk and should be deemed extremely UNSAFE to drive. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458655March 28, 2022
SERVICE BRAKES
When depressing brake pedal at low speed vehicle does not stop and requires the pedal to be pumped or depressed hard. Almost rolled out into the path of another vehicle. Just purchased vehicle two months ago. Internet says there is a recall for this issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458675March 28, 2022
FUEL/PROPULSION SYSTEM
My 2020 Silverado HD truck requires a replacement wiring harness and DEF tank and is basically inoperable. This is a known issue for GM and spans multiple model years.GM continued to produce throughout multiple model years knowing that owners may be stranded and unable to use these vehicles because of the defective parts. Hardships for owners would include loss of income and exposure to various dangerous conditions. The DEF tank has a heater system that can get exposed to the DEF fluid because of a poor design and poor manufacturing standards resulting in short circuit. GM will replace the wiring harness and combination tank/heater assembly under warranty. The parts are supposedly on NATIONAL BACK ORDER, yet GM continues to manufacture and ship new 2022 models with the required parts needed for repairs. GM will not provide alternate transportation. Supposedly in excess of ten thousand trucks are affected. Warm climate owners and warm temperatures may affect this issue positively. GM has no policy for a timely response to this issue. Trucks will become unsafe to operate when the electronic controls limit the truck speed to 5 mph or less. An operator may become stranded and exposed to dangerous highway conditions if stranded with this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458498March 27, 2022
SERVICE BRAKES
low speed brake failure and brakes became hard to press.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458526March 27, 2022
POWER TRAIN
2/18/22- Sanborn Chevy in Lodi, CA Vehicle was towed in for transmission concern found that the transmission pump was whining found 4th thru 6th gear slipping. Dealership had to replace transmission. Upon talking to dealership informed me that they have been replacing a lot of 2015-2016 transmission with the same concern. I did contact GM Corp told me nothing they could do ... Repair order # 26319 the amount paid was $4559.65 Would like this to be investagated for transmission concerns
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458547March 27, 2022
FUEL/PROPULSION SYSTEM, ENGINE
The DEF heater/tank shorted out. The DEF system has thrown a code 3 times in the little over a year I’ve owned the truck. This final time I was told that the tank needs to be replaced. The truck has now been in the shop for 2 months and there is still no ship date on the replacement tank. The tanks are on a national back order. From what I understand there are about 9,000 people waiting for this DEF tank countrywide. I now have a $60k work truck that I am paying for but cannot use with no reasonable end in sight.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458422March 26, 2022
POWER TRAIN
MY TRUCK HAS A VIBRATION IN IT AND NO DEALERSHIP KNOWS WHY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458308March 25, 2022
POWER TRAIN
Vehicle developed a sensation at approximately 28,000 miles similar to driving over a rumble strip. At approximately 32,000 miles this was diagnosed as a failing torque convertor. There are TSBs related to this for the 8 speed transmission, but dealer stated no known TSBs exist for the 6 speed. The truck is currently in the shop getting the torque convertor replaced and should be available for pick-up in the upcoming week. Rumble strip sensation occurred under light throttle acceleration and presented more frequently on an incline. There were occurrences on flat ground, but this was not as common. The vibration occurred most often at highway speeds of around 70 MPH, but also occurred several times in the ranges of 20-30 and 40-50 MPH. Tachometer reading during these occurrences was around 1,500 - 2,000 RPM. Issue was intermittent and would come and go. Most of the time the sensation was mild, but periodically the vibration would be severe enough the driver felt like he had been rear-ended. A separate symptom would occur while going up hills and the tachometer would bounce up and down approximately 300 RPMs with a noticeable surging sensation. When presenting, the vehicle would surge forward every few seconds until the hill had been crested. This only occurred at highway speeds with cruise set and would not present when the rumble strip vibration was present.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458324March 25, 2022
VISIBILITY/WIPER
Today March 25 2022 around 07:20 driving to work, the passenger side stationary panel of a 3 panel sliding window exploded with a loud noise. The window is totally shattered, but stayed in place. Little cubed glass is starting to fall from around the bottom edge. A month ago, I had experienced a crackling arcing sound coming from the defrost on that same panel. I took it into Quirk Chevrolet, Manchester NH to have it looked at. they stopped the arcing and released the vehicle back to me and fixed under "service bulletin". I am finding many other individuals experiencing this same exploding glass issue. There is a bulletin out concerning this particular model and yr truck for sliding glass window defroster overheating issues. I am hearing that the dealer is not addressing this as an issue and not remedying this under warranty. I have only 28500 miles on the truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458356March 25, 2022
ENGINE
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving approximately 30 MPH, the warning message "low oil turn off vehicle" had displayed. The vehicle was parked and upon inspection it was discovered that no engine oil was present on the engine oil dipstick and there was an oil leak underneath the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the engine oil cooler line crimp had detached. The vehicle was repaired. The local dealer and manufacturer were notified of the failure. The failure mileage was 42,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458392March 25, 2022
POWER TRAIN
Transmission shifts out of gear spontaneously while driving and warning light comes on for “transmission hot idle engine” forcing the vehicle to become inoperable unexpectedly without allowing the vehicle to drive forward or reverse to get to a safe location. Transmission temperature gauge rises quickly to 280 degrees in less than an hour of normal driving before overheating. Multiple General Motors dealers and General Motors headquarters have been unable to diagnose the problem and provide a solution despite multiple attempts and several thousand dollars in repairs including a completely new replacement transmission. General Motors first recommended the dealer to hook battery cables up to the transmission which did not fix the problem and in fact caused the vehicle to not start several times. General Motors then recommended the dealer replace the transmission entirely. Despite replacing the transmission, the same problem exists and the vehicle shifts out of gear while driving reporting an overheating transmission. Problem still occurs today 3/25/22 and vehicle becomes inoperable unexpectedly and suddenly while driving due to overheating transmission. General Motors is unable to diagnose the problem or provide a solution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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